Blossom Flower Delivery

SCAMMMMMMMMMM! They bully local florists and take the profit for themselves. Third Party that operates in the States...They charged me USD and a 50 Dollar Delievery Fee!

120 Dollars spent on an arrangement that looks like hand picked weeds. Nothing like the photo and trying to get a refund is next to impossible!

BUYER BEWAREEEE! I hope this company gets sued

I hope that this review gets read by ANYONE considering using this service and that they will know how horrible and inconsiderate you are. This week was Teacher's Appreciation week with Tuesday being Teacher's Appreciation Day. So I ordered flowers for my daughter to be delivered on Tuesday and though there were bumps in the road that I should have heeded, I decided to go ahead and order my niece a bouquet as well. So on Wednesday I tried to order but everytime I selected a bouquet and clicked it, something else entirely different popped up. When I complained about it on their chat, some very polite AI robot told me that they would fix the problem and get the bouquet out that day; but alas, no bouquet arrived at my niece's school. So I got back on the chat on Thursday and did the same exact thing and followed that with a third attempt to get flowers to my niece. As a result, my niece never got appreciated the way she deserved. This is absolutely no way to do business and I will NEVER do so again.

NOT EVEN WORTH 1 STAR! Delayed delivery then still didn't deliver--YET CHARGED MY ACCOUNT and is not responding to my questions via email.
They finally made a delivery after the second delay and it was not what I ordered. They offered a "partial refund" of $10 on an order that was almost $80 after saying they could not refund. NEVER AGAIN--and I am contesting the charge to my card.

I ordered flowers for a family birthday and choose Blossom because they promised same day delivery. When I heard that the flowers had not been delivered and it was after 5 pm, I called to check on the order. The automatic service-no one to talk to of course-told me that delivery was scheduled for the next day, not the day of the birthday. When I tried to talk through the chat service, they never answered me back after I described the problem. And I can't believe I left them a 20% tip.
BOTTOM LINE: DON'T USE BLOSSOM FLOWER DELIVERY.

This is the worst company to deal with.(Blossom Flower Delivery in Temecula) What a JOKE of a name. They don't delivery your flowers on time. I ordered flowers for a funeral and called the day of the service to make sure the flowers would be delivered on time and paid the expedited shipping fee. I spoke to Maria who said the flowers for the funeral would be delivered by 11:00 a.m. NOOOOOOO delivery was made. I called back again and spoke to Angel who said he couldn't even contact the driver! I am hoping for a promised refund but, see that might not happen due to other review. DO NOT USE THIS COMPANY

Ordered flowers for my mothers birthday the order tracker said they were delivered called customer service not much help two days later still waiting for delivery will never use this company again! It's been one week no flower delivery they don't want to refund my money!DO NOT USE THIS COMPANY!

This truly is the worst experience I have had with any florist. I requested a peace lilly for a friend whose father passed away and I immediately received an email requesting to substitute my order which I immediately wrote back and said absolutely not, please cancel my order. And I will add, they actually state and I quote "Your order is on hold until we hear back from you." I then went somewhere else and ordered the peace lilly which was delivered. A day later I receive an email indicating they went ahead and sent flowers anyway and charged my credit card. I called them to indicate that I should not be charged this because I had already cancelled and went elsewhere due to the fact that I did not want a replacement and customer service said there was nothing they could do. I will NEVER go on their website again and I recommend to you all, do not order anything from them, they are not truthful and it is fraud when they use your credit card a day later when I had asked them to cancel the order because they could not supply what I wanted.

On 11/4, ordered an $85 planter with an add on Teddy Bear ($25), plus delivery fee of $10. Address/info I gave was correct. IT WAS NOT DELIVERED. Found out, this is NOT A brick & mortar FLORIST SHOP. Its an online service. Couldn't get a live person. Phone system said it was delivered on 11/6. Recipient works from home; said they did NOT get planter! Called and emailed. Finally reached a live person in 11/9! Thankfully, they admitted the arrangement was not delivered because "the florist they booked delivery with was out of the plants needed to make the arrangement, and were waiting on a shipment to come in!" The planter was finally delivered on 11/10! It looked nothing like what I ordered AND They did NOT add the teddy bear AND I didn't get a refund! I love sending flowers, but this was the WORST SERVICE EVER! I'll never use Blossom Flowers again.

They didn't deliver the flowers on time and so I set up a new day for delivery. They have been pestering me. They called again, it's delayed again. What a horrible flower delivery service. Cancelled!

Possibly the most incompetent, rude and uncaring company around. Ordered flowers for Easter for aging mother in-law, was told it would be delivered between good Friday and Easter Sunday at the very latest. On Easter Sunday in the afternoon they sent email saying they needed to make a substitution, my wife called and they said would not be able to make a delivery until Tuesday. They were insulting and disregarded the importance of the timing of the delivery. My wife conceded to the later delivery. Today, Tuesday the flowers did not get delivered again. NO COMMUNICATION, my wife called, the did not apologize they simply said they didn't have a driver. A assume their plan was to steal our money and not deliver the flowers. DO NOT USE THIS COMPANY.

Flowers were not delivered on the date they were supposed to be, on a Saturday, IT WAS FOR A BIRTHDAY! Then they said they would be delivered the next business day (Monday) and they are still not delivered. I was NOT notified of either delay and only found out when I called that they would not be delivered again. They claim it is a supply issue, then why wasn't I told that at the time of ordering? I did not get good service and paid lots of money for a very special 25th birthday gift to my daughter. No help over the phone and conveniently the Supervisor was not there to speak to. Super frustrated with still no delivery! And of course my card has been charged!

I'm so disgusted that this place is out there preying on people's grief and also their joy. Just file a dispute with your bank, that's the most helpful review I read.
My experience: I was sending flowers to myself, just because. They didn't inform me the first day they changed my "same day delivery" but they contacted me (in reply) on the second day to apologize for not having the ordered items in stock. Offered me (something I didn't order that sounded good at no additional cost) for another day and when I agreed they told me after that point I could not change the delivery or cancel the order- as if I made any F'n changes to begin with.
What they meant was " we are just keeping you content until the transaction goes completely through".
They didn't contact me again until after I messaged like "I still haven't gotten my order give me my money back" and then they sent me a message telling me about my successful flower delivery and a fake name of who signed for them- as if I wasn't physically at the place it wasn't delivered to or know the people who worked there.
Who ever is behind this scam is absolutely disgraceful. When they make it to hell they'll probably wish they had some water at the bottom of a vase to drink but unfortunately nobody is going to deliver that to them.

I guess I should have read the reviews before I placed an order for a birthday flower delivery. However I ordered flowers to be delivered to a sweet 92-year-old lady on a friday. It was guaranteed they would be delivered by 5:00 p.m. at 8:30 that evening I got an email that due to low inventory they would not be delivered until Monday and please confirm that was acceptable. I was told they would add some extra designers choice flowers at no additional cost. This was completely unacceptable as they knew when I placed the order they had low inventory but did not tell me or offer me the option to switch my order to something else. They also waited until they were closed so when I responded I got an automated email. I asked them to yes please deliver the flowers but that this customer service was atrocious. On Sunday I received an email stating that they still needed confirmation to deliver my flowers. I had already given them confirmation but I told them again to please deliver the flowers that I had already paid for. Their solution to being late was to give me a $5 refund which was only one third of the delivery fee let alone the price of the flowers and offer me a $5 coupon code off of future orders. I assure you there will be no future orders.

My husband spent 250 dollars on flowers for me, for them to never be delivered. You call them to inquire about a refund and they hang up. Extremely disappointing.

Seriously don't order here- I wish I read the other reviews. I tried to call and cancel right after I placed my order and was told too late it's out for delivery… how fast do they make these? Liars

DO NOT ORDER FROM THIS COMPANY! The arrangements online are NOT representative of what you actually receive! I ordered the Snowy Delight arrangement for a friend's birthday and she received an arrangement that looked NOTHING like the picture. It actually looked like a grocery store arrangement. Between the cost of the arrangement and all of the fees attached to the order, you should get what you order. There are too many other floral delivery companies that do a MUCH better job! The green vase is what was advertised.

PLEASE do not use this company. When a family friend passed I ordered flowers from Blossom Flower Delivery. The website confirmed flowers to be delivered the next day to the funeral home which would have been in time for the Friday viewing. After receiving a message that the delivery is delayed until Monday I called customer service because OBVIOUSLY the family would not be there to receive the flowers on Monday. I got the runaround, promised they would help but didn't follow through and when I called to follow up the last time to see what could be done, I was told the notes show I cancelled the order so nothing is scheduled to be delivered at all. To make it right they offered to issue a refund. WHAT? A refund for WHAT? You took my order, confirmed a delivery date but had no intention to fill it, charged me anyway, and now you are kind enough to issue me a refund? Which by the way can take up to 2 weeks to process. I'm skeptical I will get that back. And now I see a 1-star rating for this company with many similar experiences. I'm giving them 1 star for the lesson this taught me to check reviews first!

DO NOT PURCHASE FLOWERS from BLOSSOM. $96 flowers ordered and promised by blossom for Mother's Day, the 13-14. Flowers finally came Friday, May 19th after I canceled the order and my mom refused them by phone call and text. Now, Blossom is saying that they will give me a $5.00 refund for the flowers being 5-6 days late. Their excuses are it being a busy holiday and not enough drivers, both of which were problems they know about all along. They should have never allowed me to make an order they could not fill.