Blossom Flower DeliveryReviews 1,044

I paid for rush delivery so the flowers could get to hospital after birth of grandchild but they didn't have flowers to send. On Monday so my son and daughter-in-law went home before flowers and it was a big cluster to get them shipped to their home. Very unhappy about the experience with blossom flowers. I hope at least the flowers are fresh or I may leave a second review.

Ordered online for my daughter's 50th birthday, kinda a big deal right! Ordered well in advance of the day to prevent any complications. Waited until 4:30-5 to hear that my daughter had received flowers. When I didn't I checked the tracking which said they were out for delivery before "end of day". At this point I emailed blossoms to inquire what end of day meant and when to expect delivery. It took quite sometime to hear back and when I finally did they informed me that the delivery man was ill and would be unable to deliver. Sent another email complaining that I should have been informed early in the day so other(and apparently more dependable) florist arrangements could be made. Next text said that chat had been discontinued due to the time (closing time are you kidding me!). They are going to send a refund, we'll see how that goes. But after reading the reviews here I feel lucky that my daughter never received her substandard flowers. This place is a joke and should be shut down. They DO NOT know anything about quality, customer service or how we run a business in Canada. Buyer beware!

This company is a complete scam operation. A dozen red roses ordered on Nov. 1, finally delivered on the 7th, and this after 4 or 5 calls to a line that appears to have been a call center in India. (Two of the women we spoke to pronounced the state of Oregon, where they claimed to be living, as in the spice "oregano.") They lied at least 3 times to say the flowers were out for delivery. When the roses finally arrived, they were wilted and some had the stems broken. My guess is they buy them at a grocery story right before they get thrown out, and send some poor schmuck to deliver them. Avoid these crooks at all costs.

Please do not use this place if you want flowers delivered. They do not even care if they get there before or after the Funeral Services. Sorry Company. I wish I would have read these reviews first.

Ordered over $150 worth of flowers to be delivered to my daughter for her birthday and even paid for early delivery. Not only did they not deliver at all, when I called to follow up and ask where the delivery was and what local company was handling the delivery, I was told that it was coming from their local warehouse. I requested more details on the location of their warehouse only to be told that they can't provide that information as they don't allow walk ins. I wish I could blast this company for the criminals they are to prevent anyone else from having to go through what I am now going through to get my money back. I have to work with my bank on a fraudulent level as the company won't address the issue nor issue me a refund. They wouldn't even give me their names when I inquired.

My boyfriend and I ordered his mom flowers for her a day before her birthday. 3 days later, still no flowers delivered.
We called the first day, and we'd input the wrong address, which was our mistake, but there was no communication regarding this until we reached out.
Second day, still no flowers. I called to cancel, was promised up and down that the flowers would be upgraded and put on the delivery truck for the first shipment.
Third day, still no flowers. Finally someone reaches out to me regarding my order vs me calling and I'm told the same thing I was told the day before about an upgrade and the flowers being the first delivery.
I finally cancelled because, at this point, I don't totally trust it's ever going to happen. All of this was on a small bouquet of same-day flowers. I'm in my late 20s, so I get there's a shortage of employees everywhere and people are stretched thin, but the sheer lack of communication and the fact that it is now 4 days past the birthday-lady's day isn't okay. I highly recommend going with another company.

I purchased a sympathy bouquet for a close friend and purchased based on the offer of same day delivery. 2 days later I got a message requesting more money (said it cost them $60 more but they were "only" requesting $30 more from me), and that they could not complete the order without this. They requested I respond allowing them to further charge my card quickly so they could "make my order a priority." What a SCAM and complete disgrace. DO NOT ORDER FROM THEM. Joke of a business with horrible service and no regard for their customers.

Purchased and tipped for a Cherished Farewell Funeral Basket for $111.21 and found out they delivered a vase with 8 carnations and 5 roses! I was offered 10% refund and told that I need to be understanding that they need to make a profit!

After ordering online three dozen roses for my wife's birthday we receive The flowers they died within three days $250 they told me they would give me 15% back obviously I told them where to stick the 15%

DO NOT use this company. I do not believe they are a real florist. My order was not delivered when it was supposed to be. I called/email and got the run around from multiple people who sounded like they were from another country. They state that they are a local florist. I strongly suggest if anyone has had a bad experience with them to report them to the BBB, Federal Trade Commission and Internal Crime Complaint. If you look at their reviews on Facebook you will see how many people have been taken advantage of by this company. Their positive reviews are most likely fake. Save yourself the time, money and aggravation and do not us them.

I would not recommend this florist. After they missed the delivery date, they texted me and asked me for more money so they could have someone else deliver the flowers because they did not have the proper flowers. When i returned the call the wanted to give me 5.00 off my next delivery! I said no and said that my friend now thinks I missed her bday and they should be refunding me more than 5.00. They also got my name wrong in the text! It is 7:15 pm and I have NO IDEA if my friend received her flowers. I will never order from this florist again and after reading their reviews many others do not. I wished I had read them before i ordered! I tried to include pics of the text and the receipt which got coded as groceries, but the program wont accept them. UGH! SOO DISAPPOINTED.

I originally was purchasing a $60 set of flowers, they insisted that I upgrade to premium for $130 total… my girlfriend received a set of flowers "STANDARD" $60 set and they pocketed the difference.

I spent almost $300 on an arrangement that was amazing on their site. There was 3 dozen roses of various colors lots of leafage that gave it an overall beautiful look. When the flowers arrived they were dropped off by Safeway. Yes the grocery store delivered them. What was delivered ended up being Safeways $45 dollar vase of roses with 2 additional dozen added which were like $15 each.

I spoke to Pablo about this and sent them pictures of what I ordered and what was delivered. They offered me 10% off and I asked for them to deliver what I ordered since that's what I paid for. They then offered me a 20% credit and I again asked for them to just deliver what I ordered. There response was you ordered 3 dozen and we delivered 3 dozen all the extra leafage was just extra and did not effect the actual 3 dozen roses delivered.

I guess you live and you learn. I will be disputing this with my Credit Card company at this point.

I ordered a $109.00 deluxe arrangement to be sent the next day and paid an extra $18 to have it expedited the next morning. 2 days later and still not delivered. I have called 4x and am transferred to a different agent in China every time and they will not allow me to speak with a manager nor reimburse any portion that was paid. Do NOT waste your time with this company. This is a scam!

This truly is the worst experience I have had with any florist. I requested a peace lilly for a friend whose father passed away and I immediately received an email requesting to substitute my order which I immediately wrote back and said absolutely not, please cancel my order. And I will add, they actually state and I quote "Your order is on hold until we hear back from you." I then went somewhere else and ordered the peace lilly which was delivered. A day later I receive an email indicating they went ahead and sent flowers anyway and charged my credit card. I called them to indicate that I should not be charged this because I had already cancelled and went elsewhere due to the fact that I did not want a replacement and customer service said there was nothing they could do. I will NEVER go on their website again and I recommend to you all, do not order anything from them, they are not truthful and it is fraud when they use your credit card a day later when I had asked them to cancel the order because they could not supply what I wanted.

Did not get the flowers on time and they look like $#*! and do not use them for anything. This was a waste of money and time i had to call the 8 times to see where the flower was and very rude people. I am going to fight to get my money back from them they are a-shole company

I ordered a flower arrangement for my wife (anniversary). I opted for the "premium" upgrade, with a Mylar balloon and expedited delivery. $110.00. What was delivered 2.5 hours late with no balloon, was a few stems of absolute crap! Looked nothing like the picture advertised, not even close. It was an embarrassment and complete ripoff. Stay clear of these thieves
Of course it won't show the advertised arrangement, but the sad excuse pictured is what I paid $110 for.