Booksi

Lure you in with low price then add on at least $110 more after they have your credit card charged. I will change my review if they give me refund.
Garry

Booksi promised 5 nights at Villa del Palmar Cabo but Booked Los Cabos Golf Resort.
The advertized price was $399.00 but the actual price was $747.15
Phone number attached to the text confirmation welcome the call can not be completed as dialed.
Called customer service number, sat on hold for over an hour and no answer. Used automated call back feature agent did finally call and told me I had to see a presentation and pay an additional $281.27. I ask for a refund and no one has responded!

Booksi appears to be a shady organization!

My wife booked a trip in June for September 2.5days 4 nights. When time to confirm the trip they told her she couldn't do the dates.they can alter the dates,can't get the money back. Even though she purchased insurance they told her it was just incase she canceled the trip early instead to get a refund.

TOTALLY A SCAM they make you think your getting a deal on a family vacation and then when you go book your vacation then they tell you that you have to sit through a 2 hour seminar which it doesn't say on the Facebook page and they want you to pay more money and what it ads up to you can get a hotel room thru a different booking agency the add also said my money was safe. If for some reason we couldn't make it.bull crap I give them negative five stars stay clear going a different way

I booked a reservation and went on vacation. I had to pay all kind of fees including $150 refundable deposit.
They don't say all these fees in the ads then after your trip $150 refundable never happened. It's a total scam and shady business >> PLEASE STAY AWAY THIS SCAMMER!

It's a SCAM. Stay away. Here are the details.

I purchased "Grand Oasis Cancun All Inclusive" for five nights. Their FAQ page says "we do offer a 7-day full money back guarantee if dates are not available - https://booksi.com/faq. Right after paying, I used the provided username and password and made a reservation. The website said Grant Oasis was available. At the end of the reservation, it asked me to call a number and I did (waited 45 mins for a call). The rep on the call told me that Grant Oasis is not available for the dates I need. I told her to tell me the first available date and she said it's fully booked for 90 days and she can't see anything past so I won't be able to book this resort. Then she offered me a cheap hotel (Krystal Grand Cancún) instead which would cost me the same if I were to book direct with them. I told her that I would like to get my full refund and she said I can't get that. I told her that I would dispute it and she told me that I won't still get my money.

I reached out to *******@booksi.com with my concern. If they don't resolve it, I will fight for it. I won't let them go off the hook easily. I also plan to write a blog post with screenshots of my reservation so everyone knows. I plan to follow them on all social media and share my experience with every one of their potential customers with evidence. Here are all the screenshots to prove it.

This is a bait and switch routine at its best - tried to make arrangements at the original location (Villa Del Palmar Cabo); was denied that location - the 2nd choice as well as the 3rd. Was stuck at Los Cabos Golf Resort - nowhere near a beach. Spouse does not play golf -

I would turn and run. I did not read small print. The day after I realized it was too good to be true and although they did nothing for me they refused to give me a full refund.

I have booked a trip to Mexico and have 18months to redeem it, I have contacted Booksi to have it cancelled, they don't have a phone number to contact only an email address, until now I'm still waiting for someone to get back to me about returning my money, don't book any ticket with this company they don't seem to be legit

I will believe it after I live it. We travel a lot so I am praying this is not a scam. We would like to hear more from families that have used these offers.

I booked a stay at New York hotel, right before i submitted my application, they offered me a *better* deal on associated website called "Monsterrg." I decided that i should take what seemed to be a better alternative deal, but when I did click it, without informing me in any way, canceled my previous reservation and locked me in with deal from the other website. To cut a long story short, this company purposefully hides their "fine print" in spaces and areas on their website which no one would look for, let alone those areas being inaccessible with a phone due to their stated requirement that you need to hover your mouse over it to read.

After days of struggling with their customer service, instead of returning my money in full, they offered me partial refund with the same deal, with added requirement of paying a 389$ resort fee and a 2 hour timeshare presentation. ALONG with a requirement of 30-60 days notice for my desired stay. (They claim they cannot return my entire purchase, no matter how many times I have asked them.

I will use this or its affiliated websites ever again and will be sure to warn others about it.

I drunkenly fell pray to one of their ads on IG and thought why not pay $400 for an "all inclusive" trip. Surely I'll be able to use it in the next 18 months. But when it came time to book the trip the hotel I had paid for only had 2 out of the 5 nights that I wanted. I accepted the fact that the week I wanted must be a popular time to travel and I was going to forfeit the other 3 nights. But when they called to confirm my dates they told me the hotel I originally paid for was completely unavailable and I'd have to accept an inferior hotel. I was ready to accept another disappointment because I was only going to cabo to visit my mother but I wasn't prepared for what came next. They expected me to pay a bunch of other fees which in total added up to the regular price I would've paid if I booked through the hotel directly. So in the end I would've had to pay full price after dealing with a million sales calls and then sitting through a 2 hour timeshare presentation during my trip. Booksi is not worth the hassle! Just book your trip through a normal travel site

I bought a $199 Savannah trip, but I was charged $499 to my bank acct. They told me I had bought 3 trips. I scheduled one for NYC in May but they called and told me that I was going to Cancun. I don't want to go to Cancun, they say I can't go to NYC even tho it was listed because there is no sales presentation there. I knew nothing about sales presentations. No one mentioned them. Every time I talked to someone they changed the number of trips I had available. 2,3,4. They don't know what they're doing. Their partner Monster called me and tell me I should go to Atlantic City and they took another $269 out if my account. I've tried to resolve this but they refuse to answer my emails or request to speak to someone who knows what they're talking about. They have $750 of my money and refuse to communicate with me. I'm 75 so maybe they bilk Senior Citizens knowing some can't fight back. I'm going to keep trying but I'm also going to write to the CPB because I got good results from them with a bank issue once.

Purchased an oceanfront luxury resort room at Mertle Beach. After calling to book room it is not on the beach. Then was assisted in changing location……. Weird. So moved to St Petersburg to get an oceanfront. To a 6 out of 10 star rated hotel. Then they charged me an additional 250 dollars for a gift card to be given to me and "insurance". Oh and then pull credit report. Okay still a bit cheaper than off the street purchase. Trip is two weeks away and received a phone call that said I also needed to cover the $200.19 for taxes and resort fees. At this time I pulled up the resort. Same nights and it was $160 cheaper to not use them and to do it myself. I also would gain back the vacation time I was going to use for their mandatory sales pitch.

The guy on the phone was really good though and worked the refund for me. Got the insurance back and then the 150 gift card fee back, but he was unable to get original purchase back and managers were in a meeting that day and to call back. I called back and they told me that they would not refund it because in the promo someplace it said non refundable.

So very annoyed at the company for making the purchase of getting the vacation a trap of my funds as to use it and I had to buy my own gift card and insurance and then had to cover the $200 plus in taxes and fees.

Proof picture attached to show cheaper by going through someone else and not just bull$#*!ting.

So overall cost of the $199 vacation was OVER $700.

Oh and one last thing. By being moved to oceanfront you can see that I lost one day of the package.

Thank you Ivan! Your assistance in this matter is much appreciated. I appreciate you and your quick responses.

Fraudulent, dishonest company. Obtains cc info by pretending requested booking dates available, then calls days later saying they're not. But, won't refund money.

First I want to say that the customer service here is horrible! I purchased a stay in Daytona/ Ormond Beach at the Best Western- Castillo Del Sol and have tried to book it a few times, but dates are never available. This time I asked what dates WERE available and was told there were no dates available at this property AT ALL! They continually offer "another destination" which we DO NOT WANT. We paid for this SPECIFIC property because it is near family. We were offered another property in the area, but not available for 2 months! What kind of scam are they running? Bait and switch! I asked for a refund as the property I PAID FOR is no longer available and was told it was non-refundable. I will report them to the State of Florida as a scam! BEWAREOFf BOOKSI!

Worst service, it sucks and is not customer friendly. I didn't get my money back. Don't book and avoid this.

Booking a trip with Booksi was a nightmare despite the great price. My email said book any time in the next 18 months. So I bought flights, and selected the days. 1st surprise, you have to call to complete the booking. 2nd surprise, blackout dates that they can't tell you in advance. It was December, I was calling to book in April and they said there was no availability the entire month. 3rd surprise I could book the dates I wanted, but I would have to pay an additional $350, more than half of the original price. 4th surprise, I would have to attend a 2 hour presentation while on vacation. So I canceled my flights, can called back and they had to look day by day to see what was available. Finally we find a day that works and, 5th surprise, the only rooms they have available are double beds. I'm going on vacation with my husband. I check more available dates and call back a 3rd time to book and 6th surprise you have to be on the phone with them for 30 minutes to book the room. So, if you have 4 hours to burn going back and forth to check availability and flights during east coast business hours, and can travel whenever they tell you to, I guess it's a good deal.

Nice info, layout good. Features are meeting my needs. Food, drink, activites, beach, hotel room - all nice

After making a request for refund by explaining the website shortfalls and a negative review on here Luis agreed refund me in full

Been told one thing after another on why the schedule can not be confirmed. Am told have 18 months to book how ever only 14 days to confirm

After they tried to charge me an additional $382 to book the vacation I just paid $399 for, I tried to get a refund and was told no. I came here and left a negative review. I was contacted by Booksi very quickly where I explained my issue. I was asked what they could do to make me remove my negative review. I told them they could remove the extra charge I wasn't told about. The customer service representative laughed and said he couldn't do that but what about a refund. I told him that is the right thing to do but I wasn't removing my review because I felt people should be told about it. Today, I still have not received a refund so I disputed the transaction with my bank and got the money back.

The cost with this company in doing the right thing is that you're not allowed to say anything negative about them. If you do, they will screw you over by not adhering to their own policy of providing a refund if canceled within 24 hours.

They proved they very easily could have done the right thing when they offered me a refund. But telling me I had to remove my review before I could get it is just messed up. Be very wary of the reviews you'll never see