Capital One

Capital one will take your money and not give you credit like they should, even if the bank confirmed the payment. Hold on credit for paying my bill randomly. Previously with another account I had a hit on my credit for their system being inaccurate and saying I paid late on every payment even though they were made promptly.

I've been disputing a charge for an item I received damaged from the merchant. The merchant refused to communicate to refund the purchase and Capital One refuses to investigate the dispute. Capital One has by far the worst service agents. Read their Google reviews. They are a terrible bank to work with and honor none of the protection services they contract to their card. I will never use my Capital One card again after being a customer for over a decade.

Worst credit card experience ever! Customer service is not helpful. I sent a payment of $9,436.01 20 days BEFORE DUE date and they put my card on hold for 1 week, I called their customer service and I was advise to send a bill pay to accelerate payment process, so I did! (I wanted to use my card for a big purchase and take advantage of the sky miles) I sent and additional $10,000 and even though the money cleared my bank they didn't release my account! They actually told me that the additional $10,000 will be on hold for another week. Why I'm getting punished for paying my card? Because they don't like customers like me who pay on time and in full, they want you in debt and broke.
Customer service was rude and conceited. I have the right to be upset when you are sitting on almost $20,000 taken from my bank account and freezing my credit card.
I regret opening and account with Capital One so much!

I've been with this credit card company since January of last year. Here it is going on another year and on time payments never missed a payment! I mean and always pay a week before my due date. Still no credit increase. They are a waste of time

The worst Bank to trust your finances.
Many should know that banks are desperate to open credit cards for them to enrich themselves, they promise low interest rates that you will never see, they even open credit cards without your consent to see if you fall into temptation and get into debt, and when you call and you ask for a Manager to claim, and after 20 minutes of waiting, one with the name of Marcy answers you, who puts you on mute and leaves you talking to yourself and wants to ask you for all your information.
Do not allow Banks like these to use your money in their favor.

As a new Capital One Card customer, I logged onto my account to pay my credit card bill on the due date. When I tried to put a debit card on file to pay my bill, it would not let me. I kept getting a message on the screen saying, "Something went wrong and we are trying to fix it. Try back in a little bit." After several more attempts to enter my debit card, I ran into the same problem.

I then contacted customer service for assistance and explained my situation to them. The customer service agent told me that they couldn't figure out why the system was not letting me place a debit card on file to pay my bill. The agent in so many words said that I must be entering something wrong.

By this time I was aggravated and just wanted to get my bill paid, so I just paid it over the phone with my debit card. What good does it do to have an online account set up if it won't let you pay your bill online.

Capitol One sucks. They close accounts without telling you. They send out your funds in the form of a cashiers check using the regular mail without letting you know to look out for it. They transfer you from one customer service agent to another without explaining anything so you have to start all. Over. They truly don't care about their customers.

I've had a Capital One quick silver card with a mere $1000 limit for about 10 years. It has an $39 annual fee. I've always paid on time and never charged more that 30% and never missed a payment. Credit scores are in the mid 700's. Have asked for CLI but always declined for very bogus reasons. Asked them to waive the fee to which they replied no. Have over $90k total credit limit spread out amongst other cards. So today is the day I told this garbage company to go pound sand. STAY AWAY from this garbage bank!

I pay my bill as soon as a charge shows up. My cards stay at zero or below. They still charge me interest… All lies. Don't make the mistake I did. Get a real credit card. Customer service is horrible also. Been with them for 14yrs. Nothing but issues….

Do not give your money to this useless bank thay wont help you at all and it seems that they always are busy doing something else instead of helping you. I just close my account with them and how nasty this bank is. Zero stars...