Capital One

This is the most indecent Bank I have every known. They charge you fees when it's their mistake! Dont

Capital One does not have their customer interest at heart. Get an American Express instead. This company is a fraud

Horrible service! Long wait times, higher interest. Overall poor experience. They are fraudulent! Buyer beware!

Unfortunately, my car broke down and I had to rent a car. I didn't realize about the $300 deposit on the car rental, as online it sounded like that was for debit cards. I was then $19 short. I went on to make a payment on my card. Once it updated, I realized I was still $19 short. I then cancelled it to correct it. It didn't update this time. I called Capital One for the first time in the 5+ years that I've had cards and was so disappointed. The first two people I spoke to didn't understand me, and me them. The third person spoke just fine but he decided to transfer me without a word because I had a Savor card and said I was renting a car. The Fifth person was from the Travel department, and she was nice but couldn't help. She is the only one to apologize several times. The Sixth person I talk to was a regular customer service person but could care less.about what issue I was having but instead told me...Since you cancelled your payment and put it back in I can't update it. You'll just have to wait until it clear. I said I'm stranded, and I have two credit cards and a CD. She didn't care at all! I guess either she was having a bad day or maybe that's her natural self. Merry Christmas to the people at Capital One that failed me today. I would rather go someplace and pay more than to be treated like "Who cares that you are stranded or that we can help you"? Not going to happen with Capital One. Very sad I always thought it to be a good for my credit cards, but you learn who you are dealing with when you need assistance. I did end up getting my car but it was because the Enterprise in Pascagoula, MS was so caring and had great customer service. The Capital One 5 employees that shoved me away and one that was kind was a wake up call.

I pay rediculously high on my monthly statement and it keeps going up in my monthly payments even when I don't use the credit card

I'm having bad experience with customer service right now. These watermelon head moose looking bastards representatives. Everytime I call customer service this stupid recording plays and gives me a hard time. Then when I spoke to more than one representative about my account and how to remove an external bank account they constantly hang up in my face. This company definitely is a rip off, they will mess up your credit score if you allow it, they really need to be sued and all of the representatives need to be fired and new representatives need to be hired. Because these guys are setting a real bad name for their company, a bad reputation and a huge lawsuit need to be filed against these fools ASAP. To make them pay back all of their customers 1 million dollars each for ripping people off, keeping their customers personal checkings account information even if the customers no longer have access to their old bank account information, these people are making this company look exactly like trash because all of their funky foney stanking representatives are trash and their attitudes are really disgusting, poor customer service needs to be fixed. They even let people get away with Identity theft and all of the representatives needs to be thrown in jail and their stanking bosses too. I DEFINITELY DON'T RECOMMEND NOBODY GO THROUGH THIS HORRIBLE BAD COMPANY FOR NOTHING. DAVE YOURSELVES THE HEARTACHE. KEEP YOUR MONEY AND IDENTITY TO YOURSELVES AWAY FROM THIS HORRIBLE TOXIC COMPANY FULL OF COWS, GOATS, HORSEMAN REPRESENTATIVES..

While I do use their cards... it is a fact they will screw you. Whenever they can. They will charge you interest NO MATTER WHAT