• CarCover

CarCover

Write a Review

Overview

CarCover has a rating of 3.9 stars from 7,804 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarCover most frequently mention fast delivery, and high quality. CarCover ranks 693rd among Auto Accessories sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.6%
Positive
78
Neutral
2
Negative
8

Instant Feedback

33,038 reviews

140
See all photos
How would you rate CarCover?
Top Positive Review

“Good fitment”

Tommy W.
10/12/24

Cover was a bit cumbersome to deploy single-handedly but should be more manageable with assistance. I thought there were pockets to accommodate open as well as closed mirrors but it will handle both positions. Hopefully the cover will be serviceable for a few years. Storage bag is included.

Top Critical Review

“Can't get help for refund”

Joanne P.
10/5/24

Item arrived on time. Have been trying since to get a hold of somebody at car cover so we can return the item. Please get in touch with me so you can send the necessary information so we can return this item and get a refund. Have sent emails and nobody has replied to us. Very disappointed. Very frustrating. Not a good way to handle business.

Reviews (7,804)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (177)
Thumbnail of user wjq
WJ Q.
0 reviews
0 helpful votes
  • Send Message
June 28th, 2020
Verified purchase

Satin cover is more of an indoor dust protector. I wanted an indoor soft luxurious, scratch/ dent protector. I will try again. When order was being placed, there was an incentive of a free car cover kit, did not receive.

Thumbnail of user larryh2644
Larry H.
0 reviews
0 helpful votes
  • Send Message
November 25th, 2019
Verified purchase

We will be travelling in 7 days. So hopefully I get these in time to use them.
Note. I did get the covers in time. They fit perfectly and the materials appear to be extremely good. I'm a happy camper.

Thumbnail of user epgv
EpG V.
0 reviews
0 helpful votes
  • Send Message
August 4th, 2020
Verified purchase

Everything was easy to order. However the product is not what I expected. I expected it to be a little more sturdy. As I was putting the cover on for fit the antenna poke through the material with no force.

Thumbnail of user andread1686
Andrea D.
0 reviews
0 helpful votes
  • Send Message
January 3rd, 2020
Verified purchase

The car cover did not arrive when it was stated, so it was not under the Christmas Tree. However, with shipping times at the holidays, I understand this may happen. When it did arrive, it was in great shape, fits the mustang like a glove, and seems to be great quality for the money. I look forward to preserving the vehicle using the car cover.

Thank you,
Andrea Dobbs

Thumbnail of user gordonf216
gordon f.
0 reviews
0 helpful votes
  • Send Message
May 19th, 2020
Verified purchase

Ihad this product from a different supplier before and it did not last very long in the desert sun, ( about 9 months) but I am trying it again. It seems well made, But,
For a custom fit cover it, it needs improvements, it is quite baggy in areas,plus more straps and larger stronger buckles. I will be making a review in about 9 months,
At this time I am Not recommending.

Thumbnail of user tammym2299
Tammy M.
0 reviews
0 helpful votes
  • Send Message
November 10th, 2019
Verified purchase

The ordering process online was very easy and simple. We ordered the car cover for our son for his birthday. I was extremely pleased when it arrived the day before his birthday. I thought the free shipping was very fast and quick! I would definitely order from them again!

Thumbnail of user sonjak122
Sonja K.
0 reviews
0 helpful votes
  • Send Message
October 19th, 2017
Verified purchase

So far, so good. Can't say because I have not received my product yet. I haven't put it on my car yet because I purchased it for winter, so hope it fits. I was just wondering about the warranty and had emailed them to ask since no paperwork comes with the cover. I still haven't received anything in the way of a reply. I'm not sure what to do with the little "patch" that says it's for the aerial, and guess I will just have to figure that out for myself. Other than that, it's hard to say much more until I have to use the cover.

Thumbnail of user rayh1294
RAY H.
0 reviews
0 helpful votes
  • Send Message
August 13th, 2019
Verified purchase

The cover for my '18 Fiat Spider was well made and appeared to be of a tough/light-weight material.
Haven't had time to test-fit but should be easy to use. The front & rear web-straps weren't expected
But should prove useful for windy conditions.

Thumbnail of user charlesw4736
Charles W.
0 reviews
0 helpful votes
  • Send Message
October 3rd, 2020
Verified purchase

100% easy, quick, I love it. Recieved it in very short order, in fact I put it on my camper the next day It was so easy to put on fits great,,now we just wait for spring to see the outcome but I am sure it will do a very good job as it it three times heavier than the one I had before which only lasted one winter.

Thumbnail of user benoys
benoy s.
0 reviews
0 helpful votes
  • Send Message
October 4th, 2020
Verified purchase

Ordering was a breeze and the product arrived in a timely manner. The product was a snug fit to my Chevy Malibu. The material looks very tough outside and soft and smooth underneath for not to scratch the car paint. The only thing was not working was the tiny lock. It won't close. I contacted the customer service via email and they quickly sent to me a replacement lock. Excellent!

Thumbnail of user deborahb4535
Deborah B.
0 reviews
0 helpful votes
  • Send Message
October 3rd, 2020
Verified purchase

Purchased a cover from you last year for garage storage and was very satisfied.
This year I needed something stronger and this is why I am purchasing from you again.

I received the gold shield cover and it fits my car perfectly. I am leaving my car over the winter in the driveway so will let you know in the spring how it worked out.

Thumbnail of user hutchinsonl
Bangladesh
1 review
0 helpful votes
  • Send Message
December 19th, 2016

It takes a special cover for the long truck with an 8' bed. Works perfectly. You have enough cover to access the shell without taking the cover off.

Thumbnail of user adrians670
Adrian S.
0 reviews
0 helpful votes
  • Send Message
October 4th, 2020
Verified purchase

I know it is not Your business that delivers the product, but UPS delivery is not familiar with my property and delivers to the wrong door continuously. The product itself is fine. I was hoping it would keep the heat out more, but it is better than leaving my vehicles to the elements directly. Fitment is good and I like the Straps and snaps to keep it on the car. I'm overall satisfied with the product so far. I've had it less than one month.

Thumbnail of user lf442
L F.
0 reviews
0 helpful votes
  • Send Message
May 28th, 2020
Verified purchase

Very easy to find exactly what I wanted on your website. Shipping was fast and incidentally I received it on my birthday...made for a very nice present. It fit perfectly on my 1994 GT Mustang convertible and was so easy to put on for a 79 yr old lady! Lol. Great quality, loved the soft lining, and now I can breathe a sigh of relief when it's extremely hot, raining or snowing! I'm thinking in the near future of ordering another for my Toyota Rav 4 SUV to keep it from the elements. Thank you, CarCover, your staff was very helpful and professional with my many questions...therefore, I'm a very happy customer!

Thumbnail of user michaell9232
Michael L.
0 reviews
0 helpful votes
  • Send Message
October 3rd, 2020
Verified purchase

The 'premium' car cover I ordered does not cover the entire chrome rim/tire of each 4 wheels, which does not fully satisfy my desire to cover my car from the elements. Additionally the plastic clamps to hold down the cover are insufficient and will easily come apart or even break in heavy wind conditions for my area (upstate NY), even when tightened. The description of the cover was suppose to satisfy my desire to protect my car in all conditions, but the cover I had received does not guarantee this.

Thumbnail of user williamb8953
William B.
0 reviews
0 helpful votes
  • Send Message
December 18th, 2017
Verified purchase

The cove was to custom fit my 2000 Chrysler, Concorde but is is very large and it hangs on the ground that will not let it dry or will not let air to circulate under the car. Thats my only problem with the cover.

Thumbnail of user louiss1205
Louis S.
0 reviews
0 helpful votes
  • Send Message
March 25th, 2020
Verified purchase

Good prices, easy to use site.
It was easy to find the price for the make and model of my car.
Now that I've received the car cover, I can affirm it is excellent and well worth the price.
Nice people to deal with.
Good product

Thumbnail of user dennisc2193
Dennis C.
0 reviews
0 helpful votes
  • Send Message
June 1st, 2020
Verified purchase

It is to early to tell how staified I am with the product because I have just received it so will not know until I try for awhile. This part is very premature and should wait severl weeks before asking about customer satisfaction of product.

Thumbnail of user susand4448
Susan D.
0 reviews
0 helpful votes
  • Send Message
June 7th, 2020
Verified purchase

We previously purchased a cover for our mustang from your company and it was really nice and form fitting. However the one we just purchased fir our new Ford Edge was not as fitted and did not have special mirror pockets as did the mustang cover. It seemed more generic.

Thumbnail of user billd1767
Bill D.
0 reviews
0 helpful votes
  • Send Message
August 25th, 2020
Verified purchase

Wrote an email to customer service that I received a color that didn't work for me. Was looking for a beige color not silver. Have not heard anything back about how to return and get the color I need.

Thumbnail of user thomasw4510
Thomas W.
0 reviews
0 helpful votes
  • Send Message
August 12th, 2020
Verified purchase

I noticed after I placed my order that at the top of the website there was a small banner that offered a additional 10% off if you clicked on it, I did not see it until after I placed the order and feel that the additional $15.00 should have been given automatically.

Thumbnail of user clayd90
Clay D.
0 reviews
0 helpful votes
  • Send Message
April 30th, 2020
Verified purchase

The cover is fairly easy to install on the car and it fit well. Removing the cover was a bit harder and getting it folded tightly enough to get it all the way in the storage bag will require some practice.

Thumbnail of user karenb7074
Karen B.
0 reviews
0 helpful votes
  • Send Message
September 23rd, 2016
Verified purchase

Best price for the quality compared to other sites that offered same product. I take pride in my vehicles and this one will be stored for the winter off my premises so I feel this is the best for my dollar.

Thumbnail of user le253
L E.
0 reviews
0 helpful votes
  • Send Message
April 11th, 2020
Verified purchase

I had ordered for the Grand Sport and received a cover that had a C7 tag on it. When I called in the man could not help me and said management was out. When I emailed the person said that is C7 and that it in the Grand Sport are the same. Those are two different cars. My question was if there was a different cover for each different model, and no one seemed to answer that

Thumbnail of user nancyg3926
Nancy G.
0 reviews
0 helpful votes
  • Send Message
October 7th, 2020
Verified purchase

Tried to reach CarCovers by phone, but there is no connect to a human voice. I have questions and need answers.
Why does no answer the phone?
I thought the cover had 5 layers not two, and the soft cover is ok not really fleece like or flannel.
There are no instructions with the cover, I would like some guidance per this cover.
Please respond!
N

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Car Cover - All Weather Outdoor and Indoor Waterproof Car Covers with Free Shipping and Lifetime Warranty. Call Us Today at 1-800-916-6041.

Company Representative

Thumbnail of user isaacw25
isaac w.
Typically does not respond to reviews

How do I know I can trust these reviews about CarCover?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about CarCover?