• CarCover

CarCover

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Overview

CarCover has a rating of 3.9 stars from 7,804 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarCover most frequently mention fast delivery, and high quality. CarCover ranks 693rd among Auto Accessories sites.

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Positive reviews (last 12 months): 88.6%
Positive
78
Neutral
2
Negative
8

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33,038 reviews

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Top Positive Review

“Good fitment”

Tommy W.
10/12/24

Cover was a bit cumbersome to deploy single-handedly but should be more manageable with assistance. I thought there were pockets to accommodate open as well as closed mirrors but it will handle both positions. Hopefully the cover will be serviceable for a few years. Storage bag is included.

Top Critical Review

“Can't get help for refund”

Joanne P.
10/5/24

Item arrived on time. Have been trying since to get a hold of somebody at car cover so we can return the item. Please get in touch with me so you can send the necessary information so we can return this item and get a refund. Have sent emails and nobody has replied to us. Very disappointed. Very frustrating. Not a good way to handle business.

Reviews (7,804)

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customer service (177)
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JEAN T.
0 reviews
0 helpful votes
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May 3rd, 2019
Verified purchase

I was surprise of the quality of the product. I tried the cover several times under the rain and there is no leak of water.
The dimension of the cover match perfectly the size of my car (BMW Z4).
I'm totally satisfied. Price is good but if you have to convert in Canadian Dollars it's a different story.
I find the delivery was very fast.
Thumb up!

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Joanne W.
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September 30th, 2019
Verified purchase

Buying for my fathers car as a present will keep you in mind for other items. Ibwill let you know what dad thinks ofnhis gift!Husband also owns a Classic car resto shop and he directed me to this site! Thanks!

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Duane D.
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July 28th, 2020
Verified purchase

I received the ordered car cover in a reasonable amount of time and I plan to place it over my car outdoors surrounded by trees of all variety. My hope is that this cover will last a long time--assuming that I dilegently keep it clean and take care in placing and removing it.

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Marty R.
0 reviews
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March 28th, 2020
Verified purchase

Car over made it easy to select the correct cover for my car with a very fair price. The delivery day was exactly what was quoted and I could plan for someone to be home to receive the psckage. A quick and pleasant experience.

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Ben H.
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December 20th, 2019
Verified purchase

All I need now is the 2020 Vette to be produced to go under the cover. I know it's weird to order the cover before you get the car but your price was so much of a better deal than the Chevy price. Thanks.

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David D.
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August 25th, 2020
Verified purchase

Received my cover for my 2017 Mustang GT Convertible within 3 business days of ordering. When I tried it on, it fit PERFECT and was very please that it had the side view mirror pockets! The only thing I had to do was make it where the antenna would go through the cover. It was very nice that it came with a patch just for that reason and the instructions to do that were spot on! All in all I am very pleased!

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Masumi S.
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July 17th, 2016
Verified purchase

It was easy and simple to order from your web site.
I like your lifetime warranty.
I ordered a Gold Shield 5L for Honda Accord Sedan, it fits very good.
I bought it for everyday use for UV protection, because I don't have a garage for park my car. I hope it works for my car for long time.
So far I am happy for this product.
Thank you.

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Lisa G.
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June 13th, 2019
Verified purchase

Good experience! When I received it, I tried to put it on and it took me 20 minutes because I didn't see the tag that said "FRONT." So, I put it on backwards and had to start over again. Now, less than a week later, it takes me 3 minutes to put it on and 4 minutes to take it off!

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Barbara R.
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November 4th, 2016
Verified purchase

Ordered, but did not get email. Call customer service, they assured me I would get confirmation 24-48 hours. I did not. **you do not ask for billing address, and my shipping did NOT match my billing yet as I was in the middle of moving. So...days later when I still had no email, I ordered again. This 2nd one came immediately, and I was quite pleased...and days later AGAIN, the first came as my billing address was updated to my mailing with my payment choice...So, your order system held out and kept trying til successful. Now I have TWO and don't need both, but no INVOICE is in the box so I may return the extra...grrrrrr!

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Steve G.
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April 20th, 2020
Verified purchase

So far so good...
The sewn in straps are hitting the wheels... wish the back end was another 6-8 in inches longer-it does not cover the entire car. Needed to put additional clamps/straps to the front-it was snug, but a lot of wind was getting in - concerned about it blowing off the front and popping off the back... (there wasn't a front or back marking, but the cover had a fastback shape - it was clear which end went where once we opened it up...)

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Dale S.
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May 17th, 2019
Verified purchase

Very easy to put cover on my Audi A5 convertable. You just have to find the front of the cover which is marked underneath. Slips right on, easy ties in front and back that attach below the bumper and tail pipe. Easy to remove also. Very soft fabric. Very nice.

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Kathy M.
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July 12th, 2020
Verified purchase

This is a gift for my son-in-law.

I paid the $30 for expedited shipping. When checking the tracking number it said "ready for UPS pickup" when in fact I found the item was out of stock but I received no communication letting me know the item was out of stock. I suggest carcovers.com email their customers if an item is out of stock so we don't keep checking the tracking number and seeing no change. I only found out because I called customer service after a few days of checking the tracking number.

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Renuka C.
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October 19th, 2019
Verified purchase

I made one phone call to find out about when the sale would end because I couldn't purchase it till Oct 8 and the customer service agent was very pleasant and gave me a straightforward answer that I could work with.
After I received the package, I was concerned about the weight of the package. That might be because it was compression packed but I haven't opened the package as yet. I was so looking forward to receiving it but now I don't know what to do. There's no way I could handle such a heavy product. I am 5' 0'' and older than I would like to say. I went back to the listing on the Car Cover webpage and nowhere did I find shipping weight info as is common on most product sales websites. I am not sure what to do now.

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AJ R.
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December 23rd, 2019
Verified purchase

For the first time I can say I am glad I visited the site and got a great holiday deal that will be good for my vehicle for a long time. Thank you vehicle/car cover.com. I will return and also sharing tgis new with other.

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DAVID W.
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December 10th, 2017
Verified purchase

This is the second car cover I have ordered from carcover.com and am very pleased with the fit and quality of both. This recent order was a cover for my GMC 3500 quad cab dually. My first order was for my Kia Sportage SUV. Both covers look custom made in the way they drape over the body shape. I bought them to protect my vehicles from the many surrounding oak trees and they repel water great. The only issue I had was with my first order in that the cable and lock were not in the shipment. I notified the company and it was shipped the very same day. Excellent customer service, a rare commodity in today's world. Would I buy a car cover from carcover.com in the future? In a heartbeat and recommend them highly.

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Norm F.
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July 25th, 2020
Verified purchase

I cannot really rate this purchase until I see the product. The ordering was easy and efficient. I received the car cover and am very pleased with the customer service, ordering process and delivery time. Free shipping was nice since I was not in a hurry to get the cover. I still have the Jeep in the garage awaiting a time when we are not getting thunderstorms every day before I put it on the Jeep and move it outside. The quality of the cover looks good so I am sure it will do what I want. I have a similar cover on my original 67 Camaro which has the cover and stays in the garage except on its weekly run.

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Cabler D.
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January 11th, 2020
Verified purchase

This is a very nice cover. It is just what I was looking for, a quality, extremely soft, very lightweight, easy to use, form fitting dust cover to use in my garage on my Porsche Carerra.
I am very happy with this purchase and highly recommend it.

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Christine N.
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May 19th, 2020
Verified purchase

There was no field into which I could enter the discount code.
I tried calling but no one answered. Cost me 10% discount
Discount code FD10

I called after this and the operator gave me the discount.
The cover I received was not marked front or back. I'm not sure if there is a difference in the cover.
It strikes me a s a kind of one size fits all cars my size.
I'm only using it as a dust cover for storage in the garage.

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Tom H.
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June 20th, 2019
Verified purchase

After opening and installing cover found it to be too short for the vehicle. The subject describing the fit was suppose to be perfect for the car...maybe it stretchs after being on car for awhile? Not completely satisfied with cover as far as fit but should keep dust off

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JANE M.
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May 15th, 2020
Verified purchase

It is on the heavy side but it is very durable. I had trouble figuring out which was the front end and which was the back. I used a black sharpie and put our home address on the front of the car cover so now when I take it out of the trunk, I know exactly which goes on the front end and which goes on the back. Problem resolved. I have had other car covers in the past, on the flimsy side. They were more lightweight but they tore easily and they had to be replaced about every 6 months. This one I believe will last for years. I'm very pleased with it.

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Ed B.
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September 17th, 2019
Verified purchase

Received cover via ups without any paperwork. Product doesn't have a tag or any label that tells me if I have the right item I ordered. The cover was wrapped with a piece of cloth with the hand written 'C210'. This doesn't match any identification in online description for the Gold Shield 5L car cover. How do I know if I received what I ordered? R/S, Ed Bowen *******640

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Sherry B.
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November 14th, 2019
Verified purchase

Thanks... hope this is what we need to protect the car since it is in RESTORATION MODE!

Have not yet used the cover due to it being worked on... but it will be great to have it when car is finished... thanks!

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Richard B.
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September 5th, 2020
Verified purchase

Ordering process was easy. Everything was great until we received the wrong car cover. Since you can't call and speak with anyone but you're redirected to email, it was nice to be able to "chat" with someone (on the website) who explained what I needed to do.
Once I emailed the warranty area (I would have thought it would be "returns/exchanges"), it took into the 2nd day to get a response - I was about to resend an email. The response was then directing someone to ensure I was sent the correct car cover - which is what I wanted.
This process seems a bit arduous and doesn't inform the customer very well as to what is happening.
We're anxious to get the car cover to see if it meets expectations - which we think it will.

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Sarah H.
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July 11th, 2020
Verified purchase

I liked that it was easy to find the right cover for my hearse when I couldn't on other sites. Detailed descriptions and measurements were perfect. I had no doubt that I was getting the right sized cover for my car. This made it fast and easy to order. Thank you for your attention to detail.

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Bonnie H.
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December 29th, 2019
Verified purchase

I bought one cover from you before (2019 car) and the fit and quality were excellent. I got a sales email from you, and tried, just for the heck, to see how far back you go. I was looking for a cover for my husband# 1950 Chevy. And there it was! A surpriseXmas gift!

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Car Cover - All Weather Outdoor and Indoor Waterproof Car Covers with Free Shipping and Lifetime Warranty. Call Us Today at 1-800-916-6041.

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isaac w.
Typically does not respond to reviews

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