• CarCover

CarCover

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Overview

CarCover has a rating of 3.9 stars from 7,804 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarCover most frequently mention fast delivery, and high quality. CarCover ranks 693rd among Auto Accessories sites.

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Positive reviews (last 12 months): 88.6%
Positive
78
Neutral
2
Negative
8

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33,038 reviews

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How would you rate CarCover?
Top Positive Review

“Good fitment”

Tommy W.
10/12/24

Cover was a bit cumbersome to deploy single-handedly but should be more manageable with assistance. I thought there were pockets to accommodate open as well as closed mirrors but it will handle both positions. Hopefully the cover will be serviceable for a few years. Storage bag is included.

Top Critical Review

“Can't get help for refund”

Joanne P.
10/5/24

Item arrived on time. Have been trying since to get a hold of somebody at car cover so we can return the item. Please get in touch with me so you can send the necessary information so we can return this item and get a refund. Have sent emails and nobody has replied to us. Very disappointed. Very frustrating. Not a good way to handle business.

Reviews (7,804)

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customer service (177)
Thumbnail of user normw63
Norm W.
0 reviews
0 helpful votes
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April 29th, 2020
Verified purchase

Ordered a car cover for my 1997 Camero Z-28. Ordering process was easy and it was delivered in just a few days. The car was being repainted so it was a short time before I could use the cover. The cover fit completely over the car and looks like it will protect it very well.

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Dan W.
0 reviews
0 helpful votes
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December 4th, 2019
Verified purchase

Very fast and easy, will add a review when I get cover, I recieved the cover cleaned car today to put cover on and was so dissatified with fit doesn't cover complete front or rear mirror pockets are problem cannot pull cover front or back cover looks like wrinkled rag on car

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Anthony R.
0 reviews
0 helpful votes
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September 7th, 2020
Verified purchase

On August 26,2020@ 7:55:45 PM EDT my order #*******
Car Cover sent me a email 'How can we serve you better?' I called and sent email to customer service that I paid $30 for the express shipping expected to get it by end of day on August 24,2020. They replied we have a contract to guarantee 1-2 day delivery, wait and see. I received the cover Monday 8/31/2020@ 02:56 PM. This was 5 days (3 business days plus 2 weekend days). I called customer service and requested refund of my extra $30 for express shipping and he said no refund for shipping and if I wanted to return the cover I would have to pay shipping again to return it, but they would credit me for the car cover. This is not what I expected, I was a first time customer. This is the reason for my POOR REVIEW. Thanks for asking.

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David C.
0 reviews
0 helpful votes
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November 3rd, 2017
Verified purchase

Merchandise shown is very clear, ease of ordering is excellent, and delivery time is as promised. I had a couple of questions while installing the first time, so phoned and was given explisive directions-very helpfull.

Thumbnail of user lucky81
Japan
1 review
0 helpful votes
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October 16th, 2017

It Is a good car cover i see that. Car covers is as advertised, being made of a Tivec style woven plastic material.carcover.com... good job...

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Patricia U.
0 reviews
0 helpful votes
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December 8th, 2017
Verified purchase

When I did not receive the item as scheduled, I called the number provided by PayPal. There was no contact number on the carcover webpage. The connection was so bad, I could not understand anything the person on the other end was saying.

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ROBERT A.
0 reviews
0 helpful votes
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August 28th, 2020
Verified purchase

Good, I received the wrong car cover for my 2015 Ford Edge. I ordered Gold
Shield 5L--Car Cover. The price I paid was $159.99. When I received the car cover, I noticed that cover was a single layer like rubber stretch black cloth. I called today 8-28-20 about 1:30 pm. and asked to talk to the manager. He told to email and return the car cover. He didn't say if you were going to send a return form for the package. My name is Robert C. Albert, ******* 3rd St. Sp. 54, Yucaipa, CA. *******. Please call me at *******702 asap. Thank you Bob Albert...

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James B.
0 reviews
0 helpful votes
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June 10th, 2020
Verified purchase

I bought a cover for my 4 runner. I like it so much I bought one for my van. I leave it outside in the sun I thought this will be a good nvestmnet. Thanks carcover. The shipping department Rocks. Awesome job!

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Scott H.
0 reviews
0 helpful votes
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August 14th, 2020
Verified purchase

I was about to call you guys. I think I may have received the wrong car cover.

It is very big and sags all over. It looks like it was designed for a much larger automobile?

The model I received was part# UHDW195, my station wagon is an older model 2006 Mercedes E350 wagon.

Do you happen to have something a little more tailored specifically for this vehicle?

Scott Holmgren *******082

Thumbnail of user williams2896
District of Columbia
3 reviews
0 helpful votes
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September 11th, 2020

I purchased one of their Gold Shield outdoor covers for $139.99 because I was led to believe by their advertising that the cover would be a good durable cover that would last a long time. Given the price, I was also led to believe this was made of high quality material. And, it came with a "Lifetime Warranty". Says it right there at the top of their website!

But, unfortunately, the cover material started to disintegrate and tear after only two years of intermittent outdoor use.

Upon making a warranty claim, they are now telling me that I have to pay $30 shipping to get a replacement cover under the warranty. And, THEIR WARRANTY IS REALLY NOT A LIFETIME! If you read the fine print, the "Lifetime Warranty" that is advertised is really a limited lifetime warranty, and says they will replace a car cover up to three times and then that is it. On top of that, the warranty policy states that they get to determine the shipping cost at whatever they want.

Since this cover is made of poor quality fabric and will not last more than two years, in the next six years I will have paid them another $90 (in shipping) for three replacement covers under this scam "lifetime warranty". THIS IS CLEARLY FALSE ADVERTISING!

Finally, and most importantly, the Gold Shield cover they sell is made out of the same poor quality fabric that a $39.99 cover is made out of. I know this because I had one before from another company and it lasted no more than two years as well. The material used for their Gold Shield cover is identical.

Clearly, they are selling a cheap, poor quality cover at an exorbitant price, just to cover their replacement costs when the cover fails prematurely. So given all this, I asked for a full refund, and they refused.

Don't waste your money on their products and don't buy from these folks!

Thumbnail of user kto6
KT O.
0 reviews
0 helpful votes
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September 3rd, 2020
Verified purchase

I received my car cover for my new Rav4, the cover was fairly easy to place. The cover seems pretty thin, I'm hoping the material is strong enough to protect my car from hail! Overall pretty satisfied.

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Nancy J.
0 reviews
0 helpful votes
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August 15th, 2016
Verified purchase

Bought a car cover for my Miata. Cover arrived quickly and is great quality, better than I expected. The cover has a storage bag! Now I don't have to throw cover in garage til winter, it has a home and takes less space. I am very pleased with the car cover. I wish they made covers for Harleys?

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SoCal R.
0 reviews
0 helpful votes
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February 19th, 2020
Verified purchase

Wasn't real easy to see the details of the car cover. The reason I order is that you claim that you stand behind your car covers, that it was a custom car cover, and that they have a life time guarantee. The fit wasn't that precise which means that it doesn't cover all the way below the bottom of the car. The security cable with the width of the cover doesn't allow it to go under the car. I do like the two straps the secure it the sides together. Forecast states it will rain in a few days, so we will see how it protects the car.

Thumbnail of user chrisg3749
chris g.
0 reviews
0 helpful votes
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November 23rd, 2017
Verified purchase

Ordering process was smooth, but I was disappointed when I learned no instructions came with my shipment. Nothing was provided as to how to best utilize the nylon straps attached to the front and back ends of the car cover or how to identify front and back of the car cover. (I had to go to youtube to view competitor products to see how to best install a car cover on a large suv).

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Emil J.
0 reviews
0 helpful votes
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August 3rd, 2020
Verified purchase

The delivery was very fast, but right after I ordered it I saw the same cover for like 20 something dollars cheaper, the quality of the cover is great but not exactly a glove fit close but not exactly, but despite that I still would shop with them very reputable company...

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Seung H.
0 reviews
0 helpful votes
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August 4th, 2020
Verified purchase

I did not receive your confirmation of the order and no order number.
I found the order information only after contacting you thru chat channel.
I did not receive any shipping information eithet from you and receive the shipping information thru your chat channel afterwards.

Thumbnail of user thomasj2782
Thomas J.
0 reviews
0 helpful votes
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May 22nd, 2019
Verified purchase

Purchased my last Miata ultrashield 5L cover from your company in March, 2012. It has given me great protection for seven years but is now starting to show some wear so I have I decided to replace it with a new one.

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Danielle W.
0 reviews
0 helpful votes
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October 23rd, 2017
Verified purchase

The site is very easy to navigate through and the information is easy to find. My husband loves the car cover I got for his vette. He said it is easy to put on the car and loves the cable it has to keep it in place. Also very sturdy and soft on the inside.

Thumbnail of user dominicv79
Dominic V.
0 reviews
0 helpful votes
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September 17th, 2016
Verified purchase

When I placed my order, I was waiting for email confirmation. When I didn't receive it, I called. They said my email address was incorrect, when I went to give them my correct address, they said that they couldn't change it, how absurd is that.

Thumbnail of user danielm386
Belgium
1 review
0 helpful votes
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October 10th, 2017

This guys are really awesome and trusted. They are given me best cover which i am looking for. I am really happyyyyy.

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Ron O.
0 reviews
0 helpful votes
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August 22nd, 2020
Verified purchase

Overall the speed of shipping and price were great. The car cover fit snugly and properly on my vehicle, however it is not 100% waterproof. We had a nice soaker of a storm come through last night and today when I took off the cover parts of the inside of the cover as well as my car were wet. There are no tears or snags in the cover for water to have gotten in, and it was on the top and hood of my car so it also wasn't caused by wind blowing rain up the side of the cover.

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Craig Z.
0 reviews
0 helpful votes
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November 10th, 2019
Verified purchase

Easy vehicle identification, easy product location, easy checkout.
Have not been able to confirm if the cover I received is the correct cover as the numbers on the cover do not match the sku on the invoice.

Thumbnail of user robertc11039
Robert C.
0 reviews
0 helpful votes
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September 8th, 2020
Verified purchase

Love the product, this is my 3rd cover for different vehicles not the 3rd cover for the same car I liked the quality so well on the first I bought one for my truck and liked that one well enough that I bought a third for another car. These covers are amazing!

Thumbnail of user jeanclaudem4
Sint Maarten (Dutch Part)
1 review
0 helpful votes
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December 9th, 2019

Take my money and cancel my order. Not serious. I paid my order and they canceled my order. I lost the exchange fees.
I do not recommend this site.

Thumbnail of user edwardb2645
Edward B.
0 reviews
0 helpful votes
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November 12th, 2017
Verified purchase

Cover is great! Cover no good for my use! Called and ask if I could use it for tow car going down the road was told I could. Is unusable for the tow can it will not stay on. Wanted to send it back and was offered 1/2 refund and keep the cover or ship it back for full refund. No prepaid labor just RMA cost to ship was within $18 of the1/2 refund offer. Ask for other solutions an haven't herd back to 5 days. IMO need to train reps. This said cover is top of the line for stationary storage.

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From the business

Car Cover - All Weather Outdoor and Indoor Waterproof Car Covers with Free Shipping and Lifetime Warranty. Call Us Today at 1-800-916-6041.

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isaac w.
Typically does not respond to reviews

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