• CarCover

CarCover

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Overview

CarCover has a rating of 3.9 stars from 7,805 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarCover most frequently mention fast delivery, and high quality. CarCover ranks 693rd among Auto Accessories sites.

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Positive reviews (last 12 months): 88.8%
Positive
79
Neutral
2
Negative
8

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33,038 reviews

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How would you rate CarCover?
Top Positive Review

“Good fitment”

Tommy W.
10/12/24

Cover was a bit cumbersome to deploy single-handedly but should be more manageable with assistance. I thought there were pockets to accommodate open as well as closed mirrors but it will handle both positions. Hopefully the cover will be serviceable for a few years. Storage bag is included.

Top Critical Review

“Can't get help for refund”

Joanne P.
10/5/24

Item arrived on time. Have been trying since to get a hold of somebody at car cover so we can return the item. Please get in touch with me so you can send the necessary information so we can return this item and get a refund. Have sent emails and nobody has replied to us. Very disappointed. Very frustrating. Not a good way to handle business.

Reviews (7,805)

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customer service (177)
Thumbnail of user garyb4210
gary b.
0 reviews
0 helpful votes
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December 1st, 2019
Verified purchase

The overall experience was good. I do have one of your covers that i purchased in the past that has shown some amount of deterioration, so i will be keeping my eye on this new one and the guarantee.

Thumbnail of user barbarar504
Florida
9 reviews
25 helpful votes
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May 28th, 2023

Out of the 42,000 plus reviews, I'm the one to get a bad wrap. I ordered a Mazda cover from them promoting their Memorial Day sale of 61% off. Sounds great right? The cover was about the same price as Moss Miata however Moss charged shipping. I chose not to select free shipping w/ carcovers.com but selected express instead for $30 bucks. I needed the cover quick. I could have ordered one through Moss for $70 bucks more and got the cover overnighted. This was important to me because I just purchased a brand new Miata. It's now sitting in my driveway under trees that I have to babysit for bird droppings and tree sap until this cover arrives. Had I ordered the cover from Moss, it would have arrived yesterday. Carcovers.com's express was 1-2 days. It should be here today but I get a notice from UPS telling me that it won't be here until Friday June 2nd, a WEEK after ordering! So disappointing. UPS is the worst to do business with. I'm not even sure I'll get the cover since they love to deliver to the wrong addresses, consistently. Thanks carcovers.com. Fool me once, shame on you. Grrrr. You stole my joy after buying this brand new car. I trusted you. Update: They did return the $30 express shipping charge to my order. The cover finally arrived and I returned it immediately for refund. After reading the negative reviews on the damage this cover does to the paint of a car, I wasn't taking the chance. I did some research and it's important on car covers to get "paint friendly" ones. This one wouldn't have been. And by the way, this is a Chinese company located here in the USA. I won't order from them again. There are many other companies out there that are Made in the USA. The best deal isn't always the right decision. Hope this helps some people.

Tip for consumers:
Their shipping is horrible but they will return money if you paid for express and didn't get it, like I did. Be careful because these covers aren't paint friendly. Make sure the description says this or you'll regret the discount you got! You'll pay for it in damages to your car. I immediately sent the cover back when UPS delivered it as a result. I had to pay $38 bucks to do so via USPS (not UPS) but Car Cover gave me $30 back on the shipping that I paid extra for. Chinese company.

Products used:
Car cover

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Michael T.
0 reviews
0 helpful votes
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November 8th, 2017
Verified purchase

I love the cover but is does not fit my car perfectly, as I had hoped. Does it matter which end goes on the front or back of the car for a better fit? Any suggestions when putting on car?
Thanks

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Vini J.
0 reviews
0 helpful votes
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September 6th, 2017
Verified purchase

When reviewing the product for the first time I did a chat (late at night) and received immediate service. After deciding the next day, the chat was also helpful.

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William b.
0 reviews
0 helpful votes
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May 27th, 2020
Verified purchase

So far I like the website. I ordered the 3 L silver car cover. Honestly it reminds me of a dryer sheet material. A little rough and kind of thin. Haven't put it on the car yet. No wow factor yet...

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JRH F.
0 reviews
0 helpful votes
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October 3rd, 2020
Verified purchase

I have now purchased three covers with consideration for several others. I was surprised why my exterior corvette cover did not have the securement straps pre attached to it like my other covers.

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Bruce G.
0 reviews
0 helpful votes
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September 3rd, 2016
Verified purchase

Hope the cover is as good as presented!

Yes, performs as described. Fits the car well. Pleasant purchase experience and quick delivery for custom item.

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Clarence T.
0 reviews
0 helpful votes
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April 9th, 2020
Verified purchase

Ordered RV cover Gold Shield 5L for our Lance 21' travel trailer. Used excellent response from Car Cover chat recommendation. Returning customer with 3 year old Car Cover sports car cover daily use still in excellent condition after +100deg summers in Phoenix AZ.

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Terry M.
0 reviews
0 helpful votes
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April 25th, 2020
Verified purchase

I ordered 2 car covers for our car and received them in a timely manner. The fit our cars well. I especially like the metal chord and lock that allows me to lock cover onto car. Great product.

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David B.
0 reviews
0 helpful votes
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December 10th, 2019
Verified purchase

Easy ordering from here.
Order arrived well packaged and my wife and I took about 30 minutes to get the cover on. The cover seems to be well made and we had no issues getting it tied on.

Thumbnail of user michaelw9716
Michael W.
0 reviews
0 helpful votes
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October 14th, 2019
Verified purchase

Easy to lookup any car and ordering is quick and easy.
I bought 2 covers for my 68 Firebird. One as a dust cover and one to take to car shows I'm case of rain. Both fit great.

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Kevin E.
0 reviews
0 helpful votes
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May 25th, 2019
Verified purchase

I have ordered before and have been extremely satisfied with the quality and fit of your custom covers. I have every confidence that my investment in my vehicles will be well protected.

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Alvin A.
0 reviews
0 helpful votes
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January 16th, 2020
Verified purchase

The cover's fit was excellent and is made of durable material to protect the car finish of my 2016 Kia Forte while it is stowed outside the garage over the winter months.

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BRUCE B.
0 reviews
0 helpful votes
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October 3rd, 2019
Verified purchase

Very easy to find the cover I needed for my 73 Eldo convertible. I'm confident the fit will be as good as the order process.

Update: cover arrived and installed. Fit perfectly.

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steve T.
0 reviews
0 helpful votes
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September 17th, 2017
Verified purchase

Hard to place order has a coupon for $10 off but when I tried to use it just vanished. Customer service was going to get back to me but just didn't bother

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Ruby H.
0 reviews
0 helpful votes
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July 16th, 2019
Verified purchase

There were many varieties available for selection.
Except the shipping cost is high for me.
Upon receiving the product I realise that it did not come with the lock.
Is that right?

Thumbnail of user briank3567
Brian K.
0 reviews
0 helpful votes
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May 11th, 2020
Verified purchase

I just receive my car cover fits perfectly haven't had any issues with it yet but again I just got it. Quality seems good and im over all very happy with it

Thumbnail of user janiceb2149
Janice B.
0 reviews
0 helpful votes
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July 2nd, 2020
Verified purchase

Put it on for the first time last night. Seems to be fine. Wish there had been instructions on how to use the cables and lock. We'll see how it works in the bad weather.

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Richard S.
0 reviews
0 helpful votes
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June 3rd, 2020
Verified purchase

Website very user friendly.

Upon receiving the car cover, we were very pleased with the cover itself. I thought, however that a lock was to be included. If it was, we did not receive that.

Thumbnail of user anniee148
Annie E.
0 reviews
0 helpful votes
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September 30th, 2016
Verified purchase

I was very pleased with the timely manner in which my order was delivered. It is my hope that the product will be as durable as advertised. I am really looking forward to using it.

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patricia p.
0 reviews
0 helpful votes
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May 9th, 2020
Verified purchase

Very easy to find what i needed at a good price. I never checked on a camper cover before because I thought they would be very expensive. Thank you for quality at an affordable price.

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Scott P.
0 reviews
0 helpful votes
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April 10th, 2020
Verified purchase

Label the cover front rear to make it easier on a consumer to install on her vehicle and there are no mirror covers on this particular car cover that appeared to be on your advertisement.

Thumbnail of user andrewm4464
Andrew M.
0 reviews
0 helpful votes
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April 13th, 2020
Verified purchase

Justin was on it, I had a question and I put in a call, while I was waiting, I saw the chat box, so I typed my question and Justin replied right away, just then I got through on the phone and there he was again, clearing up my question, thanks Justin, I look forward to my new cover from you guys!

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Carmen Y.
0 reviews
0 helpful votes
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October 31st, 2019
Verified purchase

I WOULD LIKE TO RETURN THE CAR COVER. IT DOESN'T STAY ON I BELIEVE IS A LITTLE TOO SMALL. CUSTOMER SERVICE, HOWEVER, WAS GREAT! BECAUSE OF THE FIRES I HAVE NOT BEEN ABLE TO RETURN IT YET. I WOULD LIKE TO PICK ANOTHER CAR COVER FROM YOU GUYS THOUGH.

Thumbnail of user michaeld9996
Michael D.
0 reviews
0 helpful votes
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May 19th, 2019
Verified purchase

As for the customer service it was excellent and response back was above and beyond. My question was answered in less than one minute after asking. I received my car cover (Gold Shield 5L) in a normal timely manner. As for my initial reaction to the car cover I expected a thicker cover with a way softer lining to protect from very fine scratches to the paint which I can't say it will as of now. The cover I purchased (which is suppose to be the best offered) states superior protection from UV rays and the elements. I have messaged with several very satisfied customers that have purchased the exact cover prior to me making the decision to get one. The feedback I received was nothing but perfection. As for the custom fit my initial thoughts after putting it on my car (2013 Corvette 60th anniversary " mirror BLACK") could have been better, but time and the cover relaxing " wrinkles" may prove better. And to be a 5 layer cover seems very thin and light but time will prove the protective quality. I've had other car covers that I felt fit better, had softer lining and as for UV "reflective" ability had a better outer shell. But those covers were heavier and more expensive. But if this cover (Gold Shield 5L) does what it says it can "and time will tell" it will be the go to cover without a doubt at twice the price. As for my star ratings they reflect initial truthful opinion when I first received the cover and put it on my car which could be higher or lower rating after a few months of use.

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Car Cover - All Weather Outdoor and Indoor Waterproof Car Covers with Free Shipping and Lifetime Warranty. Call Us Today at 1-800-916-6041.

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isaac w.
Typically does not respond to reviews

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