• CarCover

CarCover

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Overview

CarCover has a rating of 3.9 stars from 7,802 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarCover most frequently mention fast delivery, and high quality. CarCover ranks 693rd among Auto Accessories sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.4%
Positive
76
Neutral
2
Negative
8

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33,038 reviews

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How would you rate CarCover?
Top Positive Review

“Good fitment”

Tommy W.
10/12/24

Cover was a bit cumbersome to deploy single-handedly but should be more manageable with assistance. I thought there were pockets to accommodate open as well as closed mirrors but it will handle both positions. Hopefully the cover will be serviceable for a few years. Storage bag is included.

Top Critical Review

“Can't get help for refund”

Joanne P.
10/5/24

Item arrived on time. Have been trying since to get a hold of somebody at car cover so we can return the item. Please get in touch with me so you can send the necessary information so we can return this item and get a refund. Have sent emails and nobody has replied to us. Very disappointed. Very frustrating. Not a good way to handle business.

Reviews (7,802)

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customer service (177)
Thumbnail of user katzenh
1 review
0 helpful votes
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January 13th, 2017

This CarCover.com excellent. The zipper works well easy to zip, unlike some reviews I have read. I can not believe how well this thing works. I would like it to be a little smaller but hey it works. Would recommend this product to anyone.

Thumbnail of user charlesf1115
2 reviews
1 helpful vote
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June 8th, 2022

I bought the best cover for my car.
They said in the add that it was going to be a custom fit.
When I got it, it was way to big.
When I complained they said if I pay more I could get a custom fit cover.
The end up sending me two bungee cords to tighten my cover

Tip for consumers:
Make sure you are getting what you ordered.

Products used:
Car cover

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Thumbnail of user rodriguezd
1 review
0 helpful votes
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December 20th, 2016

I called and discussed the type of car cover I needed w/ a rep and the Noah was recommended. I live near the coast and needed material that would breath & still protect the car from moisture. The recommendation was perfect. The custom fit is excellent, and the cover is easy to put on and take off

Thumbnail of user brendav22
1 review
0 helpful votes
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February 25th, 2017

He Triangular car covers are good, affordable covers. I bought one for my truck, one for my Toyota Land cruiser and now I'm buying one for my Harley. For the price this was an excellent.
High recommend...

Thumbnail of user wsean69
1 review
6 helpful votes
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May 7th, 2023
Verified purchase

I purchased the product to cover my brand new cadillac escalade an it messed up my $7000 paint job on top of the car cover Shredding an ripping, it tore from the bottom to the top an company only wanted to offer me 25% of my money back for buying they product, I wasn't even asking for compensation on my paint job expenses, an this was all in a 2 week period...be careful it's a rip off

Tip for consumers:
The company will find a way not to give you a full refund

Products used:
Car cover

Thumbnail of user larkinm22
1 review
0 helpful votes
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December 20th, 2016

This is a great truck cover, with ease of on and off. It looks great for the price. I have been using the cover for several weeks now and I am very happy with the quality and the purchase. It is better then the dealers brand and half the cost which is savings.

Thumbnail of user bobbes
1 review
1 helpful vote
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November 19th, 2020

Made my order, didn't say it was out of stock or not available. I paid in full. Got a email saying it's out of stock. No one will call me, only emails back and forth with resolution. ITS BEEN OVER A MONTH! NO REFUND, NO CAR COVER, not even "hey we won't have that cover but we do have this one!?" I bought the top of the line cover $200+ and this is the customer service I get. This is the first bad review I have ever left for any company but I am beyond frustrated and will continue to leave reviews on other platforms. Steer clear from car covers.com

Thumbnail of user elizabethl391
1 review
1 helpful vote
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April 18th, 2019

I attempted to contact their customer service to help facilitate a return for my elderly parents and the customer service rep was rude and unprofessional. My parents followed their process and didn't receive a follow up response. I tried to contact the company and was misinformed by the unprofessional customer representative. I had to call back the next day and request to speak to the manager who eventually resolved the issue. I cannot speak about the product but as for their customer service, I would not recommend using this company.

Thumbnail of user baraia1
1 review
0 helpful votes
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February 17th, 2017

Good except for the door zipper is in alignment with the vehicle door on both of my car covers. For Honda's that don't have a speller I would say the car cover would fit great. For Honda's with speller car cover short about 5 inches.

Thumbnail of user keithw812
1 review
0 helpful votes
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December 24th, 2021

Ordered one for my car and it fits great. Well made and covers my entire car as I was hoping... Bought one from another company and it fits like crap this one is spot on. Love it and will buy it again from here

Products used:
car cover

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Thumbnail of user emasg
1 review
0 helpful votes
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December 20th, 2016

The cover fits my car perfectly. I was concerned about making a hole in the cover for the antenna but was pleasantly surprised to find a pocket for the satellite antenna. The pockets for the mirrors appeared to be quite large but I found that they fit the mirrors that automatically fold in perfectly. One tiny negative, the second time I put the cover on it stuck to the front bumper. To my dismay, I discovered a tag that was sticky on the back of it. Thankfully, the goo left on the car was easily removed. I would advise removing this tag before putting this cover on your car.

Thumbnail of user josephh1381
3 reviews
1 helpful vote
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November 29th, 2021

I purchased a 10' x12' cover for my camper (truck camper). The cover that I received was about a 15 x 30 cover that would fit a huge RV. I asked for a refund, as this cover is absolutely no use to me and they only offered me a 20% discount to keep something that I would never buy. I paid nearly $300.00 for this cover. For that amount of money, I expect the cover to fit and I would also expect a reputable company to readily offer a refund... but this company will not do that.

Tip for consumers:
Go somewhere else

Products used:
Product was unusable!

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Thumbnail of user jm1127
1 review
3 helpful votes
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November 11th, 2020

Shipping problem with delivery twice as long as promised. Called carcover.com and representative, said it was out of their hands and FedEx won't care about your delay. I asked if this is the limit of their customer service and he said yes, he wasn't going to offer any further help. I asked if this is the type of reviews they are good to settle with and he said yes. So there ya go... I can only imagine having to work a warranty issue and I hope I made a good purchase! - Nervous

Thumbnail of user joyt216
1 review
1 helpful vote
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June 20th, 2023

They shipped it in a box that was too small and it was hanging out of the corners of the box dragging on whatever it came across. When I didn't need it, they offered me a discount- I rejected and then they offered me even more of a discount to keep it. To return it YOU have to pay for the shipping (not to mention an appropriate sized box to ship it in).

Tip for consumers:
I will never purchase anything from CarCover.com again.

Products used:
car cover

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Value
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Thumbnail of user leonk117
1 review
0 helpful votes
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May 1st, 2022

Purchased a Gold Shield 5L RV cover in 2021. Three rips developed after two months on the RV. After six months the rips lengthened, fabric became delaminated and the hem fabric on the bottom ripped out leaving no way to secure the bottom of the cover with the tie-downs.

This is the worst RV cover I have ever had. Warranty offer included replacement but I had to provide $95 shipping. I am not in the mood to pour any more money into this totally inferior product. Save your money and wrap your RV in toilet paper.

It will be interesting to see if this review appears on the company website.

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Thumbnail of user walkerk13
1 review
0 helpful votes
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December 12th, 2016

If you need to store your precious vehicle in a convenient easy to set up storage this car cover is ideal. It's easy to set up. The instructions are easy to understand. It even brings silica bags/desiccant to protect your investment. You won't be sorry! I was truly impressed with the quality of the car pocket.
I highly recommend it!

Thumbnail of user mendelc
1 review
1 helpful vote
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February 1st, 2018

Just purchased a second cover for my Buick. Great cover, really is 100% waterproof as advertised! The fit is outstanding the cover look like a glove on my car i really love it looking forward to receive my cover for the buick.

Thumbnail of user gayleu10
1 review
1 helpful vote
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August 25th, 2020

This is the worst product I have ever had. First cover lasted less than 2 months. Received 2nd one that one lasted not even a month. I was told than the company had sent a stronger one but that was a lie. It was the same junk that they sent the first time.

Before we bought the cover we spoke to one of their sales persons he told us the company stands behind their product and if we needed 20 covers in our life time we would just have to send a picture and 35 dollars and this also was a lie.

This product does not stand up to any kind of weather. Do not believe them.

Thumbnail of user mikef294
1 review
7 helpful votes
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July 5th, 2018

I bought a car cover and within a few months it was coming apart. I filed a claim since they advertise a lifetime guarantee. What they don't tell you on the website is that you have to pay them $30 to ship you a new cover. So rather than not have a replacement cover I reluctantly paid the $30. Now about eleven months later the replacement cover is falling apart and they are telling me I have to pay another $30. Not this time, I'll just buy a quality cover from someone else. I do not reccomend this company. They have very poor business practices.

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Thumbnail of user isaacw25
isaac w. – CarCover Rep

Hello,

The cover is of good quality it is normal that over time time the cover deteriorates we luckily offer a lifetime warranty other companies offer a couple years we are willing to replace the cover for free to show good faith.

Thumbnail of user vickis552
2 reviews
1 helpful vote
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June 5th, 2020

I called before I ordered and the recommendation the sales person gave me... I ordered... This company does not back up the errors made by the sales person answering the phone! I cannot lift this cover. I cannot use it at all.
I have to pay shipping to return it and I have to ship it back to New York not the location that shipped it within the same state. Don't order from this company!

Thumbnail of user darrelb55
1 review
0 helpful votes
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March 13th, 2022

Bought mine for my 1986 chev short box in the spring of 2021. Has been outside since. This winter has been really bad for weather. Snow, wind, melting, freezing rain, melting, more freezing rain, more melting, more snow. And a lot of wind. All winter. I am going to get some tie-downs for the future. I love the product. Will buy again when needed. Darrel Edmonton Alberta Canada.

Products used:
carcover. get the tie-downs if you have it outside. I will order some shortly.

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Thumbnail of user lynnn151
1 review
0 helpful votes
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January 24th, 2021

What was intended as a cover to protect my truck's finish turned out completely the opposite. It began getting holes over 2" across after 7 months. The holes accelerated the deterioration so that it was breaking down in little pellets. It got worse so that when I removed the cover to use the vehicle, that I would have to wash it down or the pellets wouldn't even blow off when driving. As so many of the reviews state, they were highly disappointed with the lifetime warrantee where it was limited to 3 replacements with the buyer having to fork over the shipping cost (mine being $ 30). I figured that if I was lucky I could spend another $ 30 three time and have coverage for my truck for another year and a half. I have a similar looking material for my barbeque. It has lasted over 3 years so far without any obvious signs of wear. My greatest regret is that I didn't read your reviews before I made the initial purchase

Tip for consumers:
What do you think would have been helpful to know?

Products used:
Shoes, jackets, belts, cosmetics, etc.

Thumbnail of user ericz160
1 review
0 helpful votes
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September 21st, 2020

It's a decent cover, but they sent the wrong size. I've been emailing for three weeks trying to get a return sorted out. I even had another customer call me, evidently they switched ours and they referred her to me to sort it out. They only provide customer service via email. I had to call the order line to talk to a person; they couldn't help me but did give me the phone number of a manager.

Thumbnail of user larryg480
1 review
1 helpful vote
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November 10th, 2020

Bought a Silver Shield 3L car cover for my car, at a cost of around $120. Unfortunately, I didn't open the package until 2 months after receiving it, and was shocked at the incredibly cheap quality of the product. It was so cheap, thin, lightweight with no protective soft underside, that I decided I didn't want it on my car.

It was after their 30 day return period (the refused to accept a return), so I just tossed it.

Thumbnail of user marvinm86
1 review
0 helpful votes
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November 1st, 2019

Order the wrong cover by mistake. Canceled it right away as their website states to do. Got email to confirm cancellation. Ordered the right one. Got both and charged for both. No option for signature on delivery. Odd they didn't, now I understand. Sent an email to the rma one. Now we wait. I assume I am on the hook for shipping costs to send it back! I will update my review once my charges have been reversed. From what I hear, they are notoriously slow in doing so or not at all. Yikes. I can hardly wait. Interesting comments from other purchasers. I hope I have not made a huge mistake.

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From the business

Car Cover - All Weather Outdoor and Indoor Waterproof Car Covers with Free Shipping and Lifetime Warranty. Call Us Today at 1-800-916-6041.

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Thumbnail of user isaacw25
isaac w.
Typically does not respond to reviews

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