CarCover

The camper cover I bought *immediately* began to shred, despite its "lifetime guarantee". I sent photos of the damage and they agreed to send a 2nd one--but charged me $95 shipping. Three months later, the old cover is in absolute shreds! Sent complaint and pix again with request for refund, but they refused as it was past 30 days. DO NOT BUY THEIR COVERS! Nonwoven material immediately develops tears and your warranty is crap. They should be ashamed of themselves for selling such junk with a phony guarantee!

Bought a car cover for my BMW. I wanted a thick car cover and bought the one they said was 5 layers and the max thickness.
When I got it, it was very thin. Called them to return. They will not talk to you, they just say in a recorded message to email them and then they hang up. Emailed them and they said we had to ship this to them (they are in Canada, not the US) at our cost which was $63! Rather than eat the cost, we did this. We gave them the tracking number and heard nothing. A month later, the USPS delivers it back to us and says that it was returned "unclaimed". USPS records said they tried to deliver and notified the addressee, due to no response they sent it back to me. CAlled Carcover.com, spent 20 minutes on hold, no one answered and then finally I got a voicemail response, then a hang up. Now out the cost of the cover, plus the postage. Do not buy from them!

Update from my first review I TOLD YOU SO Car covers.com returned my call and offered me 15%Off the perchance price if i wanted to keep the cover and not send it back or send it back for a full refund. Thank you carcovers.com. I kept the cover and cut out my own mirror pockets and had my top shop sew pockets on from the bag that the cover came in its the same material that the cover is made of and lo and behold it fit great. In conclusion: The cover is perfect for outdoor use it rained here for two days and the car was dry, and it will be great in the sun also. The top shop charged me 100.00 to sew on the pockets i am ok with that. PS if you are looking for a cover for your car get one with mirror pockets trust me.

Gold Shield 5L - Car Cover for Toyota Prius 2015 Hatchback 4-Door

Retail paid: $134.99 (discounted from $149.99)

The car cover was not waterproof nor water resistant and failed immediately to repel moisture from coastal marine layer fog, rainwater, or water from parkway sprinklers.

Moisture found its way through the breathable surface of the cover and saturated the fleece lining underneath, which resulted in a sopping mess of a cover. Photos provide views of the outside surface and underside surface of cover, which are soaked with moisture.

I made a warranty claim and received a second cover with the same purported technology. This cover also failed regarding waterproof or water resistant technology.

I chose not to make a second warranty claim for a third cover.

Two poor quality products and each at a premium price. Company wouldn't refund the shipping cost for the warranty replacement cover.

Was told it was coming from NY. Got a UPS tracking # from CA. Tracking # is a dead #. Called company talked with Mike again (only person that answers the phone) dog barking in back ground. He just said wait and see. No customer service or I should say bad customer service. The company you want is CarCovers.com not Carcover.com. Carcovers.com is the one that has customer service and real GOOGLE reviews. Stay away from Mike and Carcover.com

I live in the area, where element likes to destrouy everything it faces actually. Nevertheless, I have been living here for ten years already and I always am ready for the element's struck. When it comes to the season of hails, usually it happens in the early winter and late fall, I'm prepared to be strucked by hails. I have no garage, so I have to park my car nearby on the pavement. I understand that it requires protection thus I applied to this service and buy couple of covers for my car. They were shipped pretty fast and now I have already got these covers. Amazing and fast service.

I ordered two covers. One for a 1968 Mecury Cougar and one for a 1995 Cutlass Supreme Convertible. Imagine my surprise when they arrived and they were the same covers. The instructions said that if you tried them on and they got "dirty" you would be charged a service fee. I called them up and told them that I was displeased and also sent an email. I returned them paid 65 to ship them back, was charged a 20 percent restocking fee and they charged me another 65 shipping because of the return. What a deal! No car cover and it only cost me over $175 to end up with nothing. They told me on the phone that they were not custom fit and my question is then why does the website want the year make and model of your car. My two cars couldn't possibly be any different from each other. Stay away from these people.

The car cover fits my car perfectly and I like the storage bag that comes with it. It keeps the dust and cat hair off the car and cover. We bought this for our son's pride and joy. He couldn't be happier.

Thanks...

I purchased two car covers the first order never was received. When the second order came in I want to do a return. They are not helpful at all they try to offer you bigger discounts just to keep them. I let them know the boxes we're never opened I just wanna return them. They ship from Cerritos California but yet want you to return them to New York and pay $50 a box to return them highway robbery and ridiculous. No help and do not care to help their customers.

Their Car cover ruined the Paint on Our NEW Honda CRV. They offered to send a new car cover is all for 30.00 shipping... What a Joke!. It will be a cold Day before we purchase a Car Cover from them again.

If You value your Cars Paint, I would not order a Car Cover from them either!

The covers is a good Weatherproof and high quality product. I couldn't find a cover for my truck locally so I went on line to Carcover and found a cover to fit my truck. Ll recommend it to my friends.

Great cover for anyone looking for something that is not too bulky or hard to wrap around the car. The material is not so thick meaning that it is very easy to maneuver it. It is possible to cover car without having to ask my son for any help. Very resistant material. Easy to store.

The cover didnt come close to fitting and I bought their best one! When I showed them the 8 inch strip of car showing all the way around the bottom, they promised to replace it. Then after weeks of waiting I asked on the status and they decided not to replace it. Not even to notify me they werent going to replace it. Hell they didnt even offer a discount since it clearly didnt fit the car! This company sucks and so does their product! DONT BE FOOLED

I ordered a cover via phone and never received a confirmation
So a week later I ordered AGAIN on line and received 2 days later
Low and behold my first order came 2 weeks later
I asked to return one over (unopened) and they want to charge me return shipping.
Absolutely ridiculous!
The poorest customer service company!

Pull you in with their perpetual sales.

Lifetime warranty isn't much of a warranty.

My RV cover lasted 4 months.

They want $95 to ship a (free) replacement!

Be very aware of this company! Before I placed my order, I used the chat feature to ensure if I paid the additional $25.00 for express shipping i would receive by Friday. (order placed on Wednesday) and I was told yes it would be delivered Friday. Thursday I get an email saying it will be delivered on Monday. Went back online to chat feature and was told to call Issac in the morning for a refund of the $25.00. I did just that only to discover that Issac is a rude jerk. He argued with me and told me that he would refund $10.00 only. I told him not to refund me anything and upon delivery of cover I would just send back for a full refund. Then and only then did this jerk say he would refund the $25.00. DO NOT BUY ANYTHING FROM THESE PEOPLE

I'm contacted you regarding delivery of my order. Apparently UPS will not be delivering my order today as promised on the website 2 days ago and now has been changed to a delivery date of this coming Friday.
After speaking to a UPS supervisor this morning the trailer that my package is in sent from you may still be in Texas which in reality real time after all said and done we will be looking at a delivery date either Saturday or Monday. "NOT REALLY ON FRIDAY"
Totally disappointed, I look forward to a Manager or Supervisor that will contact me about this problem.
Let's see how this is handled, I will update

It's not often that a website lives up to its claims of hassle free, and product excellence, so it's a nice experience when that all comes together. I purchased the Gold Shield 5L for my Toyota Tacoma 2014 Access Cab, 6ft Bed. Although the cover does not have the drape shown on the website images, it fits very well, with space to spare (accommodating), it's durable (Very well up to the desert sun and wind), and very easy to single handedly cover the vehicle: in a 120 degrees, I'll cover my truck in a parking lot to keep the sun off it. Car Cover Service was excellent and product is excellent--I'll come back.

Terrible experience.
Purchased a 'Premium Edition' cover for a motorcycle. The webpage advertised a 7 layer, all-weather cover with a cable and lock. Paid over $100. What arrived was a cheap version Ultraguard 4-443bc cover that averages $45.00 on Google, $26.00 on eBay. Requested a refund and return authorization. They told me the cover sent was what I purchased and it would fit my bike. Totally missed the issue of quality and that they diddn't sent what was advertised. They assured me it would be 2-3 day to get the shipping label. Ten days later, still no refund or shipping label.

It is cumbersome to unlatch the engine compartment hatch in order to place the retainers under the front edge. It would be more convenient to attach the rear of the cover with non-marring hooks in the louvers on the engine hatch.

Beware: it is not a "lifetime" warranty despite the company's many statements it is and them having a very good warranty. I paid for their GOLD product (highest quality and "lifetime" warranty) to have the best warranty, and the company voided it after 4 years. In my very mild climate and me always being gentle with it, each cover this company sent did not last more than 1.5 years. I had to pay $30 for each replacement, then they told me the "lifetime" warranty is only good for 3 replacements. Upon making a warranty claim (rip, material degradation, etc.), all the company does is send you a new one for $30, which seems not too crazy, until you realize that (1) you paid for a "lifetime" warranty, not to be charged $30 every time the cover fails, and (2) that it's not "lifetime" at all if it's capped at 3 replacements (which will cost you $30 each time). It's a shady warranty practice from a company that just wants to take your money for a substandard product. (Extra star because they do respond to emails, but the cover is crap and the company will hide behind "well, that's all the fine print allows for. Please go to a legit car cover company and don't waste your money here.)

The "Life Time Warranty" is only ONE replacement
I purchased a 22' RV cover that disintegrated in less than 6 months and was asked to pay nearly $100 to have a replacement shipped. The second one lasted only 8 months.
DO NOT WAIST YOUR MONEY

The quickest, easiest way to order a car cover! They even refunded me my discount code that didn't take the original time. Absolute amazing customer service!

Product failed within two weeks of purchase, causing damage to my vehicle. Company will not discuss the problem and requires everything relating to a refund to be on email accepting no phone calls.