• CarCover

CarCover

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Overview

CarCover has a rating of 3.9 stars from 7,803 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarCover most frequently mention fast delivery, and high quality. CarCover ranks 693rd among Auto Accessories sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.5%
Positive
77
Neutral
2
Negative
8

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33,038 reviews

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How would you rate CarCover?
Top Positive Review

“Good fitment”

Tommy W.
10/12/24

Cover was a bit cumbersome to deploy single-handedly but should be more manageable with assistance. I thought there were pockets to accommodate open as well as closed mirrors but it will handle both positions. Hopefully the cover will be serviceable for a few years. Storage bag is included.

Top Critical Review

“Can't get help for refund”

Joanne P.
10/5/24

Item arrived on time. Have been trying since to get a hold of somebody at car cover so we can return the item. Please get in touch with me so you can send the necessary information so we can return this item and get a refund. Have sent emails and nobody has replied to us. Very disappointed. Very frustrating. Not a good way to handle business.

Reviews (7,803)

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AndrewS B.
0 reviews
0 helpful votes
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January 8th, 2020
Verified purchase

Purchased previously same item. After last snow rolled up cover and top stuck together severely crimping cover. Afraid to pull apart as cover was tearing as I did it. Would not give cover 5 stars, more like 2 to 3, but need new item for upcoming new snows.

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Wim V.
0 reviews
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May 31st, 2020
Verified purchase

Ordered a winter cover for my Miata as it has to be parked outside over winter. Product arrived very quickly and well packaged in a vacuum pack. I have not had the chance to try it out yet but look forward to doing so later in the year!.

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Donna A.
0 reviews
0 helpful votes
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November 6th, 2019
Verified purchase

This cover was easy to install. By the second time I, as a female, was able to easily put it on myself. Light weight and easy to manage. We have had a few rain storms since here in Connecticut and it has kept the Jeep nice and dry.

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Paul T.
0 reviews
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September 6th, 2017
Verified purchase

So far - so good. Will wait to see and apply cover for final rating.
After I received the cover and inspected it, all was good. It if very well and I am pleased with the product. My only suggestion is the antenna hole needs a better reinforcement sticker.

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Luis C.
0 reviews
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August 30th, 2020
Verified purchase

It was very fast and easy to place my order, no hidden fees or anything like that. What I liked the most my cover fit perfectly and it looks great, good cuality product, definitely am looking forward to buy my next cover, at car cover, thank you guys.

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Francisco M.
0 reviews
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July 27th, 2019
Verified purchase

So far so good. Waiting for product to arrive. Product arrived in a timely manner. Overall appears to be a good product, the antenna patch was a little weak, I doubt it'll last long, it did not adhere to the rest of the cover. This will be determined once more challenging weather arrives.

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Matthew D.
0 reviews
0 helpful votes
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July 22nd, 2020
Verified purchase

I sent an email saying how happy I was with the cover and the speed of delivery but that I had three questions...

I received an unsatisfactory answer to one question and nothing about my other two questions. So I wrote back to clarify and never heard back from anyone again. Very frustrating.

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Raymond s.
0 reviews
0 helpful votes
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March 15th, 2020
Verified purchase

The cover has good specs written online, live chat was helpful. When you purchase items you expect to receive good stuff and CarCover seems to have it. Thank you...I received it 3-13-20 & opened up cover but didn't have a chance to use it because of weather. Hopefully it fits ok thank you.

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Ohio
1 review
2 helpful votes
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March 7th, 2022
Verified purchase

Ordered a cover, received it, upon opening the box discovered it was just stuffed into the box (At least fold it). Laid it out on top of the intended vehicle and discovered it has a tear in it (now I know why it was stuffed). Out of curiosity I did a Wet Test on the porosity of the materiel and only after 18 min with a Wet Sponge (maintained it damp) it began to seep through the materiel which would have arrived on the surface of my vehicle. Contacted the only way to reach them via email at RMA.CARCOVER.COM, offered to exchange it and I responded and told them that I wanted a full refund, Nope, only two options, refund 40% of the cost or send it back at my expense and they would review the request and only after approval would they provide a refund (you ate the shipping costs). DO NOT confuse this group with CARCOVERs.COM! I used the carcovers.com site, spoke with an agent who worked with me over the phone, was courteous and provided me with options to ensure the fit was correct BEFORE i spent a dime. We discussed return policy and was NO RISK to the consumer.

Tip for consumers:
DO NOT USE THEM! They are a RIP OFF and customer services is a joke.
Find a different Car Cover organization to spend your hard earned money on.

Products used:
Purchased a Car Cover, but it was a piece of garbage so I ended up using it to cover some old cans that sat out in the weather (did not care if they got wet).

DO NOT Confuse these guys with CARCOVERS (with an S).com, completely different (and MUCH BETTER) to purchase a car cover from.

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Don E.
0 reviews
0 helpful votes
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February 26th, 2020
Verified purchase

So far I am satisfied with the ordering and delivery of this product. The real test will be how our car and cover survive the summer months of Florida since we leave it outside next to our home. I will let you know this fall!

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Stuart K.
0 reviews
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August 8th, 2019
Verified purchase

Since the cover I received did not fit my truck, I attempted to return it under their 100% satisfaction claim. In order to do so, I was informed that I had to ship the cover to an address in CANADA! With shipping costs of about $85.00 - which is more than the cover originally cost! (The original package came from L.A. Via UPS.) Or, with my acceptance of a 40% discount on the original cost, I could keep the non-fitting cover. So that's a no-brainer, but I still don't have an acceptable cover. So much for their 100% satisfaction claim.

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Matthew K.
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February 15th, 2020
Verified purchase

The car cover I received was not 5 layers as advertised. It is clearly only 2. It is rated for outdoor use; rain, hail, and UV...no way I'd use this cover outside...it is very thin and would offer very little protection. The fit was not good at all. It draws up in the front and does not fully cover the car and it was ordered for my specific application. Very disappointed.

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Cassandra Q.
0 reviews
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November 6th, 2016
Verified purchase

I liked everything except the website says its a perfect fit and its not. Its loose at the top. It just occurs to me maybe it is sized for a car with a rack. We plan to install one so it will be great then.

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Jacl M.
0 reviews
0 helpful votes
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October 23rd, 2016
Verified purchase

Thanks, we have not had the opportunity to try it, on as the vehicle needs to be unloaded
From the enclosed trailer. We hope to get this accomplished by Tuesday. Than I will be able to let you know how well it fits Jack Miller

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Paul G.
0 reviews
0 helpful votes
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August 31st, 2020
Verified purchase

Compared to eBay and Amazon your products were higher grade with a better pricing which is a very unique situation in my experience. Very excited to be getting this cover and I very much look forward to receiving it and hope it exceeds the expectations

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CJCoyle L.
0 reviews
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March 3rd, 2020
Verified purchase

The site was Informative, easy to understand and read. I'm happy with the warranty. I thought the cover was going to be a little more snug but the straps are helping with that. I have a convertible that I'm using it for to protect the top from the UV rays. I'll let you know more how I feel about the satisfaction of the Cover after I've had it a couple months.

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Robert S.
0 reviews
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August 28th, 2020
Verified purchase

Hard to find a "custom fit" cover for an old model car where shapes were quite different. I thought that Car Cover had the cover I wanted, since they listed different covers for different models of Model As, as opposed to a single cover for ALL As like other vendors. However, when I received it, it turned out to be more "generic" in fit...it covered the car adequately, but with baggy areas for and aft of the cab which I had hoped to avoid. Apparently no one makes such a cover...unless you are willing to spend multiple hundreds of dollars...which I was not. Tiz a decent cover for the money.

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Valcine H.
0 reviews
0 helpful votes
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December 9th, 2019
Verified purchase

My experience was very professional and quick. I am very pleased with the car cover. It's a perfect fit for my 2001 Cadillac Sedan Deville. It will provide protection from the community cats that I feed, leaving their little footprints all over my car.

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Alfred L.
0 reviews
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November 4th, 2019
Verified purchase

Did not see a place to enter FALL10 for the extra 10% off. No mirror pockets. Nothing was said about having to remove antenna, and it fits very loose and baggy. Does not look like it was made for this particular vehicle at all.

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Weird P.
0 reviews
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May 12th, 2020
Verified purchase

I could not find where to apply the discount code MD10. Customer service fixed that for me.

I gave it high scores because I'm very impressed with all aspects from selection to getting and using the car cover.

Ordering was easy and the cover perfectly fits my 2015 Toyota Tacoma. The purchase options were exact. The cover is well made and protects my truck. It is quite substantial so I am learning how to quickly remove it and fold it in the smallest bundle. Same goes for putting it on the truck. Quite easy, really.

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Chuck F.
0 reviews
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November 10th, 2016
Verified purchase

Website is easy to navigate. Product is more of a universal fit rather than a custom fit (Triumph TR6). Bought this one to over a donor car sitting on the drive in front of my shop. Will be looking for a better cover for the one I'm restoring when finished. I'm also buying a cover for a 65 VW Bug that I'm finishing up. Started to buy both but decided to wait until I received this one. I think I'll keep looking for the right cover.

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Earl D.
0 reviews
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October 3rd, 2020
Verified purchase

As I have only purchased the cover, I cannot accurately evaluate the longevity. It does appear much more robust than the Adco cover I had that began failing after about 8 months.
Quality of construction and materials appears very good.

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Sherri D.
0 reviews
0 helpful votes
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June 11th, 2019
Verified purchase

I received the cover in good time but found the cover too difficult to place on the car by myself. So I asked to return it and get my money back guarantee. To my dismay, the company refuses to refund me the cost of the shipping and that is not stated on their website in the guarantee or anywhere else I could find. The cost of shipping is $66.42! The cover cost $125.99 This is sneaky business and the website does not say that returns go to Canada! The website says California so International shipping is more costly. Another hidden fact that should be made clear. I would not order anything from carcover.com because they do not make these important issues clear before purchase.

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john r.
0 reviews
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June 27th, 2016
Verified purchase

Ordering was easy. It took longer to arrive than anticipated (Only by weekend). It was supposed to come with cable lock according to description and it has not arrived. I will have to check with company and see how response is. Otherwise the cover fits well, and seems to be as advertised. I have not tested waterproofing.

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Thomas S.
0 reviews
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August 8th, 2019
Verified purchase

I had to call and email after a week to get status of order. Saw it was waiting for pickup a day after I submitted order. When I call a week later, was told delayed due to back order. Mentioned that didn't make sense since the label was issued and waiting for pickup according to UPS tracker. Be careful the reason for delay given to your customer is correct. Once I called and email, the response to get me the cover was swift and got in 2 days.

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Car Cover - All Weather Outdoor and Indoor Waterproof Car Covers with Free Shipping and Lifetime Warranty. Call Us Today at 1-800-916-6041.

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isaac w.
Typically does not respond to reviews

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