• CarCover

CarCover

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Overview

CarCover has a rating of 3.9 stars from 7,805 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarCover most frequently mention fast delivery, and high quality. CarCover ranks 693rd among Auto Accessories sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.8%
Positive
79
Neutral
2
Negative
8

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33,038 reviews

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How would you rate CarCover?
Top Positive Review

“Good fitment”

Tommy W.
10/12/24

Cover was a bit cumbersome to deploy single-handedly but should be more manageable with assistance. I thought there were pockets to accommodate open as well as closed mirrors but it will handle both positions. Hopefully the cover will be serviceable for a few years. Storage bag is included.

Top Critical Review

“Can't get help for refund”

Joanne P.
10/5/24

Item arrived on time. Have been trying since to get a hold of somebody at car cover so we can return the item. Please get in touch with me so you can send the necessary information so we can return this item and get a refund. Have sent emails and nobody has replied to us. Very disappointed. Very frustrating. Not a good way to handle business.

Reviews (7,805)

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customer service (177)
Thumbnail of user garlandm59
Garland M.
0 reviews
0 helpful votes
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October 3rd, 2020
Verified purchase

I have a 2020 Camaro 1LT-1LE. The cover I ordered does not fit over the front splitter. But I knew that going in. No one makes a cover that fits this car with the track package. It fits perfectly other than that.
This is my second purchase from car cover. The first was for a 2014 Mustang GT convertible. That fit perfectly also. Good quality and good service at a great price. Highly recommend.

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Bruce G.
0 reviews
0 helpful votes
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August 30th, 2020
Verified purchase

I have sent your company three emails and received acknowledgement you received them and NOTHING RESPONDING TO MY QUESTION. I received an additional $11.40 charge for some international interchange that I was not made aware I would get. My pay pal account was accessed twice. I've been waiting for an answer. I haven't contacted Pay pal to investigate but will. Simply put I've lost my trust in your company... and will caution my friends at the camp grounds so they are aware of the service. Sorry to say, because you seem to have a good product.

Bruce Gustafson
204 Bumstead Road
Monson, Ma *******

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jonathan h.
0 reviews
0 helpful votes
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June 5th, 2020
Verified purchase

Please make sure you have the antenna cut out on this cover. You sent me one for my other infiniti and did not do that and it is bending the antenna. On this model car the antenna is on the trunk. VERY IMPORTANT! Thanks And it did not come with the antenna pouch so the antenna is being bent. Disappointing.

Thumbnail of user albar5
Bangladesh
1 review
0 helpful votes
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December 29th, 2016

Light weight, convenient driver door access zippered panel and low profile appearance. Could be a bit longer.
Thanks

Thumbnail of user sophiam48
Florida
1 review
0 helpful votes
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August 23rd, 2017

I have purchased car coverfor my cadillac CTS. It was perfectly fit and also great customer service.

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Ms A.
0 reviews
0 helpful votes
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May 22nd, 2019
Verified purchase

I purchased a Gold Shield 5L car cover for my 1971 Triumph. Submitting my order and check-out was quick and easy. The original price was great, in addition, a discount was offered that made the final price awesome.

In the past, I have purchased three car covers for separate automobiles, this is the fourth.

I highly recommend CarCovers.com

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Maurice S.
0 reviews
0 helpful votes
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July 8th, 2019
Verified purchase

Product and product customer service is excellent. Marketing is predatory; your agent(s) kept pestering me AFTER I purchased the product to buy the product. Your CS response to my concern was to unsubscribe to your website; not good business to encourage customers not to use your website!

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Gerald V.
0 reviews
0 helpful votes
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March 10th, 2020
Verified purchase

Kind of disappointed with the custom fit for a 2016 SL400. A little short on both ends, cheap string for under body and really loose fitting. For a $249 cover it should fit like the cover on my 9114S, from fitted. Thanks

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Edward W.
0 reviews
0 helpful votes
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September 12th, 2019
Verified purchase

The shopping experience thus far is very typical of online shopping.
However, I fully anticipate CarCover validating my experience and rating upon receipt of the item.
PS: Thanks CarCover for providing an excellently product that's perfectly designed for the 2019 GMC 1500 Sierra.

Thumbnail of user susana1206
California
1 review
1 helpful vote
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April 21st, 2021
Verified purchase

I bought two covers for our SUVs back in mid-August 2020 for over $360. We are in in Southern California and honestly during the pandemic neither cover has been removed more than maybe once a week. Three days ago my husband ran an errand and when he came home the entire cover split along the seam. Clearly a defect with the product. I filed a warranty claim and then waiting. Finally I went on chat and was told my claim had been approved and that I needed to pay around $40 to have a new cover sent. I called to find out why the hell, on something that claims to have a ten year warranty, I have to pay for a subpar product. I was told I should have looked at the Warranty which is a prorated warranty. You know, you're right. I should have dug deeper into the warranty vs. just seeing the words "10 year guaranty" and assuming that meant the product was so good they would offer a 10 year warranty on it. My bad. Never again. But since this fell apart (literally) after six months I was told I had to partially pay for the replacement and of course they wouldn't ship it to me free. I went onto the BBB website and learned immediately I'm not alone. Basically, I need to pay to replace their product that was defective. If these things keep falling apart (which I'm guessing they will) then I'm in a vicious cycle of having to keep paying to replace. I have NEVER dealt with a company that deals with defective merchandise so terribly. Fine if the thing was six years old I get it, but under 8 months is ridiculous. Seriously, buy your car cover from any other company on the internet. This one needs to work on their customer service game. There are too many other options online to waste a single dollar on this site. Ultimately I walked away and decided I'd rather buy a new one from another company versus ever use their product again.

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Thumbnail of user carole1837
Carol E.
0 reviews
0 helpful votes
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July 18th, 2020
Verified purchase

The cover fits perfectly. We had read from another comment that it doesn't fit a 2017 Rav 4. We have a cover for our Camry and it comes to the ground. This one doesn't so it doesn't get so dirty. We bought this cover to keep the tree sap off at the cabin. Very sturdy. Had a huge storm with wind and the straps kept the cover in place.

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Dennis P.
0 reviews
0 helpful votes
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October 8th, 2020
Verified purchase

Car cover.com does specify that all car covers are an exact fit. The cover I ordered for my 2002 Dodge Durango wasn't an exact fit. I did exactly as directions said, but it looks a bit big for that vehicle, it's not an exact fit as the picture shows but I can deal with it. Although the cover is good quality as they guarantee it to be.

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John H.
0 reviews
0 helpful votes
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April 15th, 2020
Verified purchase

I replaced my older "coverking" miata car cover with a carcover.com product based on reviews, and bought a second cover for my larger sedan. The new carcover.com product is a little heavier-duty, and comes with front and back straps as well as a security cable for locking via grommets midway along the body. My only reason for decrementing a star is that although the carcover.com covers came in storage bags, they were vacuum packed when shipped, and will in no easy way fit back after use. I am using a strap from my older cover to secure the new cover after rolling it up off of the miata, and a bungee cord to wrap the sedan cover when not in use.

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Rita F.
0 reviews
0 helpful votes
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December 21st, 2017
Verified purchase

Website is very easy to navigate, products are shown very well described, which made it easy for me to find what I was looking for and made it easy to ensure I was purchasing the correct item for my husband's Corvette, based upon his model.

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Rene G.
0 reviews
0 helpful votes
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September 5th, 2020
Verified purchase

3rd time ordering, they work good. I just returned from hurricane Laura I purchased to car cover on a 2007 Chevrolet Impala in the other 2017 Ford edge and I tell you they really protected my vehicles even though they flew off cuz a hurricane category 5 keep in mind I had no scratches on my vehicle there was a vehicle parked next to mine in my driveway and it was damaged minds was not

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Greg b.
0 reviews
0 helpful votes
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March 19th, 2020
Verified purchase

Even though I haven't been able to open the box my cover came in because I am in the process of moving and our rv needs a washing first I am hoping it will be fine, any cover must be better then no cover on our RV I think, what I looked at on line seemed to be of quality and good workmanship also good reviews on it. Thank you for getting it there so quick.

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Glenn B.
0 reviews
0 helpful votes
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May 31st, 2020
Verified purchase

Great cover to keep my ride free from dust and spider webs n grip hands touching and body's leaning on it,,don't know why I waited so long, nice soft cover and shows the contour shape of my bmw 650i AAA+

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Arik L.
0 reviews
0 helpful votes
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April 23rd, 2020
Verified purchase

I called to learn more about the product and that call was painful. Not sure what or why but really wasn't a pleasant or Informative call. I am going by youtube videos and people being happy there is why Ive made this purchase today. Also I didn't see any place to put in the 10% Easter discount code MD10 and that really matters these days as I am getting this cover because I'm out of work is my car is just sitting in the sun until were off Covid19 lockdown.

Thumbnail of user kc903
K C.
0 reviews
0 helpful votes
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May 22nd, 2020
Verified purchase

Fast, good selections and pricing. If product and delivery are as good, I will be sharing this site!
POST DELIVERY UPDATE! Product was as described and looks great. Delivery, despite the pandemic, was as predicted (5 days). Thank you for everything and I will be sharing your site with anyone who is in need of your services!

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Steve H.
0 reviews
0 helpful votes
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May 30th, 2020
Verified purchase

Good Website construct and specific search product shown... Installation instructions are not helpful it says look for "FRONT" either stamped or sewn on cover...(had a paper tag with UHD on it and the customer service rep said that is the front. The black straps had no instructions and were not mentioned although common sense would indicate they go under the car to secure the cover. The antenna patch has no purpose for my Toyota 2020 Camry LE because it has a roof fin not a rod antenna and as such should not be included for a cover supposedly for a 2020 Camry LE

Thumbnail of user wendyb1955
wendy B.
0 reviews
0 helpful votes
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December 4th, 2019
Verified purchase

I bought a car cover for my 1970 superbird. The car has a large wing and I was excited to get a custom fit car cover. However I received a large tarp. Its not custom fit at all. The product is loose and just lays over the wing as well as the rest of the vehicle. I'm very unsatisfied with this product.

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Michael C.
0 reviews
0 helpful votes
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October 27th, 2019
Verified purchase

Good, but there wasn't a place to enter the additional Discount code EE15 on the summary order page. There was a 'coupon' field where I entered the code but it didn't seem top register on the final cost.

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Dalton R.
0 reviews
0 helpful votes
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October 2nd, 2019
Verified purchase

The site is easy to navigate,price seems right,warranty is great compared to all the other covers I have looked,also product is built better than competitors,we will see when I get it to make a final decision cheers Dalton,your Canadian neighbor

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Alberto O.
0 reviews
0 helpful votes
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December 17th, 2019
Verified purchase

You guys have a good Quality product and the delivery time was OK as well as the price, the problem is that Im not receiving a Cover that fits my car, I asked several times to the seller over the chat and by phone and all the time I received a response like "Perfect Fit" that is totally false because even my car is not covered 100%. Warranty team not friendly they just want to have the less contact with the costumer (even sending pictures was useless), I received a discount but that is not what I was looking, I need to protect my car and this cover does not meet the objective at a 100%.
I will not recommend the selling neither the warranty process. Is a shame because the quality of the product is awesome.

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Bill R.
0 reviews
0 helpful votes
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May 14th, 2019
Verified purchase

Quick and easy so far. Lets see how good the product is before we get married.

Well I received the cover and content with the delivery timeline, but...

It is entirely the wrong cover.
I ordered a fitted cover for a 1965 Mustang Coupe.
I have no idea what I received a cover for, a Tesla maybe?

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Car Cover - All Weather Outdoor and Indoor Waterproof Car Covers with Free Shipping and Lifetime Warranty. Call Us Today at 1-800-916-6041.

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isaac w.
Typically does not respond to reviews

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