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CheapOair has a rating of 4.3 stars from 14,685 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CheapOair most frequently mention customer service, many times, and book flights. CheapOair ranks 1st among Tickets sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
232,839 reviews
CheapOair consistently delivers exceptional service to its clients by offering a wide range of flight options, making it easy to find flights on dates that suit their needs. Their platform allows travelers to explore various schedules and pricing, ensuring flexibility and affordability for every type of traveler. This level of convenience makes planning trips both stress-free and efficient, whether for business or leisure.
I am not happy you have deducted $681 from on 21 august the money is on hold my bank cannot put it back in my visa account waiting for your acknowledge of receipt this has severely affected my travel plan please respond quickly.
Confusing for sure.
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Que buena aplicación, precios muy bajos en comparación con otras aplicaciones
Excellent customer response*********************
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Attention, Cheapoair est une arnaque, une fausse agence de voyage! Mais la plupart des plaintes sont en anglais. Il est possible que certains passagers soient arrivés à voyager avec cette agence, mais je suspecte que ces témoignages favorables sont truqués, les vrais témoignages, ce sont ceux des gens qui ont perdu leur argent, plus beaucoup de temps à s'énerver, et des grosses factures de téléphone quand ils ont essayé de comprendre ce qui leur arrivait en appelant Cheapoair. Attention, Cheapoair peut essayer de débiter votre compte sous le nom d'une compagnie aérienne, même plusieurs semaines après que vous ayez réservé...
Your team show a lot of interest in my reservation and make a solution for my asking. Many thanks
Me sentí preocupada porque no recibía los Boletos Electrónicos y temía que el precio aumente,. El equipo de CheapOair me llamó por teléfono para verificar algunos datos y de inmediato me enviaron toda la información.
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Excelente servicio, aunque vuelo por primera vez con esta compañia todo ha sido rapido y preciso.
Por los precios
La informacion proporcionada es buena, aunque para este tipo de reservas es inportante tener toda la informacion ya que cuando uno llega al lugar siempre quieren cobrar cosas extras como seguro o otro tipo de impuestos
Me han dado muy buen servicio al momento de buscar los mejores precios y fechas a demas le han dado seguiminto a travez del correo electronico para ver si estoy al tanto de todo lo que esta paando en mi viaje y las actualizaciones
Because is cheaper
Yo compro todos mis boletos con Uds, pero tuve muchos problemas, cancelaciones y no me puede comunicar con Uds, el chat ya no funciona y pagar una llamada de larga distancia con lo que hacen esperar sale mas caro que el boleto, muy mal servicio en atencion al cliente, perdi muchos vuelos con uds
Buenos precios
You guys are great
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
History of Fareportal
Sam S. Jain, Founder and Executive Chairman of Fareportal, arrived in New York City in the early 1990’s and began working at a friend’s small wholesale travel agency. Jain quickly noticed the archaic practices of the business as they sifted through reams of paper to locate air fares or flight schedules. He set out to create a more efficient system that could aggregate the information digitally and in 1994 he launched his own B2B wholesale agency, FareBuzz.
Werner Kunz-Cho is the Chief Executive Officer of Fareportal Inc. the company owner of Online Travel Agencies CheapOair.com and One Travel. Glenn Cusano is the Co-CEO and Chief Financial Officer of Fareportal.
In the early 2000’s, Jain expanded the business capabilities into the B2C space with the launch of Fareportal in 2002. Soon after, he noticed a shift towards ecommerce across all industries. In order to remain on the cutting edge, he started channeling profits from Fareportal into the development of a proprietary ecommerce platform.
By November 2005, CheapOair was launched as the company’s first consumer online portal. Staying close to its traditional travel agency model, the concept of having customer care agents available 24/7 carried over to CheapOair. Jain insisted on having a telephone number prominently displayed on every webpage which was unheard of amongst competitors. Today, Fareportal’s worldwide team of customer care agents receive nearly 30,000 calls per day in support of the company’s CheapOair and One Travel brands.
Fareportal Highlights:
Fareportal is one of the top 5 consumer-focused online travel companies in the United States
Fareportal is the number 2 online travel company in flight volume
Fareportal partners with over 600 airlines, 1 million hotels, and hundreds of car rental companies worldwide
As of 2019, Fareportal is generating over $4 billion in sales annually
Fareportal makes it easy for customers to book on the go with our award-winning Apple and Android mobile apps for CheapOair and OneTravel. The CheapOair app now supports Apple Pay and Android Pay for a safe, seamless and convenient purchase process
Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites
