My inbox is full of you unwanted messages... its quite disturbing.
Cheaper than booking flights from another airline services.
Fast, convenient, safety, security, love cheap pair.com, plus the prices is reasonable
Easy, trusting, safe, confident and the price is reasonable
All of my experiences have been very good, and it has alway been easy to find a flight that met my needs.
Great service and easy booking. Love this company! Thank you
Very good, fast, nice try, nice people's, very good people's.
Flexible in reservation and airline costs at all time thanks
Seats and meals were problem kids.
Sometimes breaks between the flights is an issue
Just a good service to get flights, cheaply and with an efficient platform
My experience with this site is welcoming. I enjoy the idea of having cheaper options
Have never booked a flight on line, this was easy, thank you.
Was good but still need to focus on help service
Thanks
Keep it up
I just wish that if an error happen on the name that it would be easier to just fix it, last year i had to wait for a refund then book it again because it put it under my name instead of my sons name
It was great until I get multiple calls from your agent trying to push other options/ insurance for me to purchase. I tried to decline politely but she just kept pushing until I told I feel being harassed by her.
Everything was great with the app! It was very easy to use!
I really love how easy and cheap this site is!
Overview
CheapOair has a rating of 3.4 stars from 14,949 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CheapOair most frequently mention customer service, book flights and many times. CheapOair ranks 3rd among Tickets sites.
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Business History
Sam S. Jain, Founder and Executive Chairman of Fareportal, arrived in New York City in the early 1990’s and began working at a friend’s small wholesale travel agency. Jain quickly noticed the archaic practices of the business as they sifted through reams of paper to locate air fares or flight schedules. He set out to create a more efficient system that could aggregate the information digitally and in 1994 he launched his own B2B wholesale agency, FareBuzz.
Werner Kunz-Cho is the Chief Executive Officer of Fareportal Inc. the company owner of Online Travel Agencies CheapOair.com and One Travel. Glenn Cusano is the Co-CEO and Chief Financial Officer of Fareportal.
In the early 2000’s, Jain expanded the business capabilities into the B2C space with the launch of Fareportal in 2002. Soon after, he noticed a shift towards ecommerce across all industries. In order to remain on the cutting edge, he started channeling profits from Fareportal into the development of a proprietary ecommerce platform.
By November 2005, CheapOair was launched as the company’s first consumer online portal. Staying close to its traditional travel agency model, the concept of having customer care agents available 24/7 carried over to CheapOair. Jain insisted on having a telephone number prominently displayed on every webpage which was unheard of amongst competitors. Today, Fareportal’s worldwide team of customer care agents receive nearly 30,000 calls per day in support of the company’s CheapOair and One Travel brands.
Fareportal Highlights:
Fareportal is one of the top 5 consumer-focused online travel companies in the United States
Fareportal is the number 2 online travel company in flight volume
Fareportal partners with over 600 airlines, 1 million hotels, and hundreds of car rental companies worldwide
As of 2019, Fareportal is generating over $4 billion in sales annually
Fareportal makes it easy for customers to book on the go with our award-winning Apple and Android mobile apps for CheapOair and OneTravel. The CheapOair app now supports Apple Pay and Android Pay for a safe, seamless and convenient purchase process
Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members