Changing the price right before I paid was very disappointing I went from a first class to a premium coach because of that pretty shotty
No problems so far. Easy to book and quick. The follow up call was good to have, gave comfort that booking went through properly.
Very efficient and easy to do booking and it was through my friend who was satisfied with your service
Very efficient and easy to do booking
Seems there are extra charges pending - will follow these - are they for basic (above Zero)?
I like very much the service, attention and easy way before, during and after flights.
CheapoAir always gets me prices where even directly through the airlines I can't get. Furthermore when we went through lockdown in 2020 they refunded my airfare, whereas my sister, who booked through Delta (Australia to Bahamas$$) had to eat her loss.
Your booking website has issues upon trying to book a specific flight. Instead of being to book a specific flight, it just returned me to flight options page without explanation.
Ok. It took time and I still dont see the seats i chose. This took a longer time than it should have
It's my first time and I think it's pretty good
But i don't know about?
Wonderful service! I was able to get the same flight with my sister with the help of Cheap O'Air travel assistance.
Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.
I was looking for days for a flight for me and my kids on Christmas vacations, I just found a great deal. So happy. Thank you
My experience was good everything was good keep continue and thank you so much
Everything went good with the ticket at the counter and I had no trouble.
Very friendly when I called, since I accidentally put in the wrong email address
Very 1 nice I like your service 2 will use every time that all 777 888 888 888 *******888 8*******888
Not clear what number to use to log into the airline to manage the trip.
It was horrible trying to cancel our flight during the Covid outbreak. There was no option to get a refund
Excellent and helping find deals and it saves, time, money and effort!
Omg is beautiful the price.
Incredible everything. The attention is amazing.
Very good, like to travel and it's very comfortable, good service.
It's was really good and timing was good really enjoyed the experience
Overview
CheapOair has a rating of 3.4 stars from 14,949 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CheapOair most frequently mention customer service, book flights and many times. CheapOair ranks 3rd among Tickets sites.
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Business History
Sam S. Jain, Founder and Executive Chairman of Fareportal, arrived in New York City in the early 1990’s and began working at a friend’s small wholesale travel agency. Jain quickly noticed the archaic practices of the business as they sifted through reams of paper to locate air fares or flight schedules. He set out to create a more efficient system that could aggregate the information digitally and in 1994 he launched his own B2B wholesale agency, FareBuzz.
Werner Kunz-Cho is the Chief Executive Officer of Fareportal Inc. the company owner of Online Travel Agencies CheapOair.com and One Travel. Glenn Cusano is the Co-CEO and Chief Financial Officer of Fareportal.
In the early 2000’s, Jain expanded the business capabilities into the B2C space with the launch of Fareportal in 2002. Soon after, he noticed a shift towards ecommerce across all industries. In order to remain on the cutting edge, he started channeling profits from Fareportal into the development of a proprietary ecommerce platform.
By November 2005, CheapOair was launched as the company’s first consumer online portal. Staying close to its traditional travel agency model, the concept of having customer care agents available 24/7 carried over to CheapOair. Jain insisted on having a telephone number prominently displayed on every webpage which was unheard of amongst competitors. Today, Fareportal’s worldwide team of customer care agents receive nearly 30,000 calls per day in support of the company’s CheapOair and One Travel brands.
Fareportal Highlights:
Fareportal is one of the top 5 consumer-focused online travel companies in the United States
Fareportal is the number 2 online travel company in flight volume
Fareportal partners with over 600 airlines, 1 million hotels, and hundreds of car rental companies worldwide
As of 2019, Fareportal is generating over $4 billion in sales annually
Fareportal makes it easy for customers to book on the go with our award-winning Apple and Android mobile apps for CheapOair and OneTravel. The CheapOair app now supports Apple Pay and Android Pay for a safe, seamless and convenient purchase process
Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites
Company Representative
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
This has been resolved.