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CNDirect

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Overview

CNDirect has a rating of 2.9 stars from 217 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CNDirect most frequently mention customer service, happy monkey, and credit card problems. CNDirect ranks 314th among Wholesale Clothing sites.

  • Service
    14
  • Value
    12
  • Shipping
    14
  • Returns
    9
  • Quality
    12
9
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How would you rate CNDirect?
Top Positive Review

“Just an amazing experience”

Jasmine J.
3/8/17

Shopping at CNDirect was an amazing experience of online shopping. You can buy the products of your choice by just clicking on the item. Payment procedure is very easy. I recommended this amazing online shopping site to my friends, and they got the products of their choice very easily. Just one suggestion for other customers, read the reviews before purchase, it will prevent you from any issues in future.

Top Critical Review

“Terrible customer service”

jo l.
5/27/20

Received the incorrect goods. Customer service refuted they were incorrect even when photos and order was resent to them. They eventually arranged collection, when the carrier arrived they refused to collect as the information they had been given was incorrect. The customer service emails were extremely difficult to understand and when questioned they failed to understand my questions. I am exhausted trying to return an item.

Reviews (217)

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customer service (38)
Thumbnail of user michellel66
1 review
5 helpful votes
  • Send Message
March 11th, 2015

Once bought items form Cndirect.the items are cheap, a good buy

Thumbnail of user missu2
1 review
1 helpful vote
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August 11th, 2016

I've been waiting my order 2 months! Still not arrive :/

Thumbnail of user cndirects
CNDirect C. – CNDirect Rep

Dear, please send me your order NO so that we can help you check out where is your parcel now, thanks.
Any other query, please freely message me at the first time,I will reply you within 24 hours except the weekend or holidays, Thanks.
Have a nice day.
Yours Sincerely,
Bree,
Customer Service Department

Thumbnail of user matthewt13
1 review
5 helpful votes
  • Send Message
June 10th, 2013

I have bought some gadgets from this site, very cheap and fast delivery, will use again.

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From the business

CNDirect is dedicated to enabling all customers to enjoy online shopping. We offer high quality products including clothing, electronic gadgets, toys, sport goods, home products at the lowest price.

Company Representative

Thumbnail of user cndirects
CNDirect C.

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