I ordered my product a month and a half ago and have yet to recieve it. I sent many e-mails asking about my order status with no reply. You may look up your order status online. My status has been on printing label for two 1/2 weeks. Must be an empressive label. Expected time is one to two business days. Its frustrating I wouldn't recommend buying anything form the goto websites.
You can win items that are good deals BUT chances are you will lose just as much as you win if not more. I'm a smart bidder, I watch bids, don't put bid buddies on unless it's down to a few but this site has issues. Basically to win anything you will have to watch the item for hours on end. If you book a bid buddy, chances are someone will spam you until it runs out. I've found it extremely curious that as soon as I take a bid buddy off (say because four more people placed bid buddies or the people I'm bidding against have had bid buddies going for the past five dollars) the next person after me wins it. That's happened at least five times. I honestly think that some people (whether it be DealDash team members or ordinary users) work in teams to drive bids up and bid aggressively on people to deter them.
I say, buy the stuff on amazon and save yourself the frustration.
I have tried multiple times to get my money back per their "No Questions Asked 100% Money Back Guarantee!
-Your entire first purchase back if you are not 100% satisfied!
-Win or Lose - no questions asked. Full refund will always be granted automatically.
-To get the refund, simply email *******@dealdash.com within 90 days." to no avail as no one will respond so lets try this! I want my money back this is a biggest scam site ever! You cannot get in touch with a human! Phone numbers are not in service!
I was frustrated after spending over 6 hours bidding on an item and when I went to purchase additional bids they were extremely costly and no longer offered at a sale price. I lost the auction due to this situation that I have never ever seen before. DealDash listened to my complaint and were willing to work with me to improve the situation. Thanks for listening DealDash!
Had an issue with a bid pack being purchased unauthorized. Contacted th support team and received a response 24 hours later. The next day the refund was returned to my account and I was gifted 500 free bids just to keep my business. All in all, good customer service.
Today I used Deal Dash for the first time as I was craving Cheesecake Factory cheesecake while at work. The whole process was extremely easy. I was kept informed on the delivery status and it arrived shortly before expected. Would definitely recommend. Don't understand why so many poor reviews.
DealDash is a great app that has good quality products for fractions of the retail prices! I love it! Helped me get expensive gifts for all the family for Christmas and hardly paid anything! Totally recommend it!
Dealdash.com has some serious issues, website was attacked, before the attack I had like 38 bids, then after they "fixed it" I had -54. Not sure how you get negative bids. Told them about it and then I had zero. I wrote to complain and was told that is what I am supposed to have!. Whatever don't waste your time there are much better sites out there, more professional, better programming and better run
Dealdash.com is a safe, reliable and truthful penny auction website! They are just an email away, give them a try. For those of us skeptical about payments, they accept Paypal. This may give you peace of mind
My money disappeared from my account... you were extremely fast giving me a refund... I really appreciate that (better than most companies). I feel more at ease on your site... thank you. I will be coming back..
This site could be a good thing but seems like it might be going downhill. I have seen 2 times now within 2 days were a person has bought a $25 gift card for $30+ dollars, and that does not make sense. Almost like there are insiders just driving the bids up. I don't trust this site anymore due to this. I would rather find a good price elsewere and just pay. I spent a bunch of bids and it seems like I was up against a bot with unlimited bids.
Hi Rob! Thank you for your review. We're sorry to hear that you are having doubts about our auctions. First and foremost, we'd like to assure you that there are no bots or fake bidders on DealDash, as all bidders are real users like yourself. It does happen sometimes that the final auction price exceeds the Buy it Now price, this typically happens when there are Time as Highest Bidder, Leaderboard, or auction discount promotions as users take advantage of these events to gain free rewards. I have taken a look and can confirm that both auctions you are referring to are 75% Discount auctions which means that the final auction price is slashed by 75% for the auction winner. I hope this helps clarify. If you have further questions, please reach out to us at support@DealDash.com. Your trust is paramount to us and we value your satisfaction immensely. We're truly sorry for any confusion this has caused. Looking forward to hearing back from you!
Overview
DealDash has a rating of 4.5 stars from 4,471 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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- Maple Grove, MN, United States
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Business History
After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!
Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!
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Hi Jamie, yes this is correct. All customers are entitled to a full refund on their first purchase within 90 days - no questions asked. I sent you a private message last week requesting your user name or email address however have not heard anything back from you. If you still need assistance you can also email our support team. Thank you.