I've been playing this since 2012 and have won many items. It's a great way to purchase items at a low cost.
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DealDash Reviews Summary
DealDash has a rating of 4.3 stars from 4,493 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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Im taking the time to leave this review because deal dash TRULY deserves it. Ive never experienced such incredible customer service! Theres a quote from marc Cuban that i base my own small business off of "treat your customers like they own you... Because they do!" Lol i realize thats a bit extreme but I believe in actually being of service to my customers and deal dash is the ONLY company (and total trivia but theyre the same im pretty sure) ive ever encountered! They deserve awards and all companies should strive to be as good as DD.
(I just left a review on trust pilot so i just copied and pasted it because i knew id be leaving another one here for them.)
Hi Raquel,
James here from DealDash
Your review is absolutely fantastic and I have to say, it’s definitely my favorite review of all time!
Why? Because I, too, love Mark Cuban.
This quote of his definitely tops my list: “What is your grind?"
Your kindhearted review tells me that you are action-based, and that you also believe in keeping your customers happy; it sounds to me like you have an amazing business!
Please feel free to let me know if there is anything else I can personally do to continue to make your experience on DealDash as good as it can be. We are always just a phone call or click away:
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Was stupid enough to give them my credit card which should have been a red flag when that was the second thing to do after creating a user name. I didn't bid on anything and really and all the things to bid on was not available until 3 and 4am In the morning so I decided to cancel, they didn't have a option but did find where I could remove my card. Check my balance on my card and $25 was gone smh. Dont do it, no stars if it was option!
Hello Glenda,
Thank you for your most honest review - my name is Casey from Customer Support.
Please accept our sincerest apologies for the misunderstanding here - DealDash operates on the pay to play model, meaning that you have to pay for bids in advance. You then use these bids to take part in our auctions to try win great deals on brand new merchandise.
However, we have a 100% Money Back Guarantee on first bid pack purchases - I have processed a refund for your $24 bid pack purchase and have emailed you your refund details and confirmation to your email address.
Please do reach out to us if you have any further questions or inquiries, and did you know about our Second Chance Guarantee? If you try us out and don't win an auction with your first Bid Pack, we'll return the bids back to your account free for a second chance at winning a great deal.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
In the meantime, have a wonderful morning!
This Deal Dash group is so obviously committed to their customers. When I need to contact them with a question, they are always so friendly and helpful. Graham must be a very talented manager because they function so well. I always appreciate them. Nice hiring job, DD!
The very best auction site with the best rewards. Very honest with equal oppurtunities to win. Free shipping, and fast delivery.
Hi Giulio,
Much thanks for your review, you’re the best!
What a great honour your words are too us!
We cannot tell you enough how much your positivity means to us.
DealDash loves you.
We’re here for you 24/7
And if you need anything at all, please don't hesitate!
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Enjoy your weekend, and happy bidding!
Its is a scam! I would give it zero stars but it doesn't let you. Biggest scam out there! Dont waste your money on this!
Hi Dylan,
Thank you for your most honest review.
We hope to help you gravitate towards enjoying DealDash a little bit more, but in case you aren't quite there yet, we want you to know that your concerns matter to us,
I will make sure your message gets shared with the rest of the Team, and that your voice is heard in our ongoing discussions about how we can improve.
DealDash also has a 100% Money Back Guarantee on first bid pack purchases, and a Second Chance Guarantee.
We would love to try to resolve any further issues that you may have, so please do reach out to us; we have Customer Support agents available 24/7 and we are always happy to help.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Have a wonderful day!
Obviously, DealDash benefits only those who can afford to buy an item outright, but want it cheap; No fairness or honesty anywhere here, like their ads claim.
Hi Keith,
Thank you so much for your continued patience, and I apologize for any negative experience you've had on DealDash.
DealDash has a 100% Money Back Guarantee on first bid pack purchases, and a Second Chance Guarantee.
We would love to try to resolve any further issues that you may have, so please do reach out to us; we have Customer Support agents available 24/7 and we are always happy to help.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Yours,
The Team at DealDash.
I agree with others that there are few bidders on DD that will spend thousands of bids to win and I also think that they work together with DealDash. They get unlimited number of bids from DD and thus they can bid as long as they want. I have lost over $10,000 dollars on DD before I realized that DD will never let me win an item really worth winning as for example an iPhone or McBook. Once I was bidding on an iPhone and I already spent around 5000 bids which is equivalent to $600 when Uncle Tan jumps in and he won an auction. I emailed the customer service but was only received an apology and was told to try another auction. That is $600 down the drain. I think people really should wake up and see what DD really is.
Hello Amira,
Thank you for your honest review.
Fair & Honest is a symbolic capture of DealDash’s core values, these values start and end with our commitment to being humanistic.
I would love to show this to you, as it seems you’ve had a negative experience.
Let’s work together so we can change your experience.
We do have some bidders that have been with us for a while and others that are more active. As you know, we recently introduced a limit of 50 auctions wins per week, which saw the number of unique auction winners increase by ~30%. We’re also adding more One-Per-User auctions based on customer feedback such as yours.
As this year progresses we are looking to continually test new promotions that will change the bidding dynamics.
Feedback like your is invaluable to us, and I will make sure your message gets shared with the rest of the Team, and that your voice is heard in our ongoing discussions about how we can improve.
We are available 24/7 should you need anything so please don’t hesitate to contact us. We look forward to assisting you.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Customer support performs an action that you are due, all the while stating to you that they're making an exception. Heaven forbids that another action is required because you will be told that yet another exception was performed. It's like doing something for someone of your own free will and then mentioning it to the person as though they are indebted to you. It totally ruined my happiness and wasted my money. I pay my way. I don't ask for favors. I hate for someone to even hint that I'm a burden. It's the meaning behind the actual words. It's hidden sarcasm with a smile. I had taken a break from DealDash, almost a year. After receiving an anniversary email from them I thought to give them another try. I need the iPhone 16Max and thought to get it at DealDash. Well, I should have just made a retail purchase. I wasted have the cost of the phone at a company that makes me feel like a burden needing a further exception. I don't want anyone doing anything for me as a charity case. I'm going to just delete the app. It use to be a highlight in my life. I look around my home and see many auction wins…
Hi Marti,
James again!
Thank you so much - You are awesome.
Helping you is the best part of our day.
Good luck in your next auctions and as always, don’t hesitate to reach out any time you need us - Customer Support agents are available 24/7 and we are always happy to help.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Yours,
James & the Team at DealDash.
I accidentally exchanged my purchase for bids and when I reached out to customer service, they responded immediately, helped me immediately and were extremely polite and friendly.
I have had nothing but amazing experiences with deal dash. Customer service is knowledgeable and friendly. I've won many awesome prizes, some for only a penny. The prizes retail for atleast fifty dollars and they ship fast and free. I'm addicted and you will be too. Thanks DealDash for all you do!
Hi Emily,
Thank you so much for your kind words, this truly means so much to us!
Your happiness is our top priority, and hearing this kind of feedback from our customers helps us to know we’re on the right path!
From the bottom of our hearts, thank you!
Good luck in your next auctions and if there’s anything we can help with, please don’t hesitate to reach out. We are available 24/7 and we are always more than happy to help!
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
I lose more than I win. It's a love hate relationship. They are very friendly and I do take advantage of opportunities presented ()
Keep on dashing!
Hi Davonna,
Thank you so much for taking the time to leave your honest review.
It sounds like you might be struggling to get your next win—we’re sad to hear this!
Definitely reach out to our Support Team for assistance as we’re more than happy to offer some bidding tips to help you along.
As for your feedback regarding our Support Team, thank you for your kind words. We work to deliver a world class customer support experience, and it overjoys us to know when we’ve hit the mark! Hopefully we'll be able to improve to a 4 or even 5 star review next time!
We look forward to hearing from you so that we can go over some tips.
We’re here for you 24/7 and can be reached via any of the following methods:
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Have a fantastic day!
After spending a good amount of money I was sent a message from "customer service" saying they closed my account for an unknown reason. I emailed back multiple times regarding the reason and also to get my money refunded for the bids I had not even gotten to use (a good couple hundred). I was rudely responded to after quite a while finally and was told I had multiple accounts which is definitely not true. I also told them this and got treated like some kind of criminal. I am livid because I did nothing wrong and the items I did win before this incident were never sent to me either. I would have to say it was at least $100 if not more I had in bids and also the items that were never sent. I am posting this for others to take as a warning. These people are crooks and liars. I felt like the scum of the earth based on how they responded to me and also for the accusations. I will be spreading word on every site I can about this horrible crooked company. Please do not give them any of your money as I have learned the hard way.
Hi Mr. Toll
Thank you for your honest review on DealDash and expressing your concerns to us.
Creating multiple accounts on DealDash is strictly forbidden. In order to maintain fairness in our auctions, we take this very seriously.
The continued violation of our Terms of Use has resulted in this account closure. However, all orders were fulfilled and the few bids remaining in the account were free bids.
If you have any further questions regarding this matter please feel free to contact us directly. We are available 24/7 and we are always more than happy to help!
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Been on dealdash for a little over a year & haven't had too much to complain about until recently when it was clearly obvious that I should have won an auction at a certain price but didn't. As can clearly be seen, 14 seconds ticked off between the times of 04:56:13 & 04:56:27. I don't by their explanation of internet refreshing or whatever. Haven't done a lot on here since that fiasco. Just hoping they are a little more honest in the future.
Hello Dave,
James here from Customer Support.
Thank you for your open and honest review on DealDash.
A difference of more than 10 seconds, although rare, can occur if there has been a short delay in the time-stamp generation within the bidding database. In these cases, our system takes a split second to check and confirm that the auction still had users with BidBuddies booked and that the auction should have continued as normal.
In this particular case (auction ID 7353291), it has been confirmed that there were other users with BidBuddies already booked in the system. We can assure you that nobody has gained any unfair advantage or additional time to place a bid during this slight delay.
Again our apologies for any confusion caused by this. If you have any additional questions, please feel welcome to contact us below. We are available 24/7 and we are always more than happy to help!
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
I have been on this site for about a year and a half.
There are tricks to playing this game and winning prizes.
For one thing if you play everyday they give you free bids each day.
I am up to 15 bids for free each day, I am not sure if it goes higher.
I have won some prizes and have had some fun.
Also won a Total Trivia gift card and it got me playing that game.
I am addicted to it too.
So everyday I play both games.
I think the key to winning is patience.
Don't try to win everything all at once.
Stick to the smaller prizes.
Stack up your bids so you can put them on a winnable prize.
Play as many of the promotions as you can to win extra bids.
Good Luck
Hello Jeff,
Thank you for your review of DealDash! It's wonderful to hear that you're having fun and have won some prizes - congratulations! It certainly sounds like you've developed a great bidding strategy.
It's also great to see that you are taking advantage of our Daily Returning Bidder Reward - at the moment the most that can be claimed is 15 free bids per day.
If you ever have any inquiries, questions or concerns, please do not hesitate to reach out to us - we are always happy to help and we are available 24/7.
Phone: 855-455-3325_
Email: support@dealdash.com
Live chat available using the contact_support button on the webpage
Facebook Messenger
Have a wonderful day!
Fun game. Addictive. Ways to play free. Great prizes. Quality products. Excellent customer service. Quick response and very helpful
Hi Mary
Thank you so much for your wonderful review of DealDash.
You are awesome!
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
We are always here 24/7 to help better your experience in every way we can.
Please feel free to reach back out and let us know if there's anything else you need.
Took $75 from my account and I decided not to go there. They refused to return my money. Rip off! Don't let them steal your money. Most of these kind of site are out to get your money.
Hi Ross!
James here from Customer Happiness at DealDash!
Thank you for your most feedback in this review.
If you're still not satisfied with your DealDash shopping experience, we'll be happy to refund your first Bid Pack purchase within 90 days of purchase, no questions asked. You can even keep the bids in your account and items you may have won.
P. S - Did you know that DealDash has a 100% money-back-guarantee on the first Bid Pack purchase, and a Second Chance Guarantee? If you try us out and don't win an auction with your first Bid Pack, we'll return the bids back to your account free for a second chance at winning a great deal.
Please feel free to reach out to us directly so that we can assist you further and get your refund started.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Thank you so much for your continued patience
James & the Team at DealDash.
I have been on DealDash since 2012, I have won many auctions from $500.00 Walmart gift cards for $13.00. You cant win every auction but if you use bid buddy and watch the bidders on the auction you can win guaranteed. And remember there will always been that same auction coming up again soon.
Hi Duane,
Thank you so much for all the stars!
Congrats on your wins, and for being such a wonderful part of the DealDash community.
It sounds like you have developed a fantastic personal strategy and we hope to see you winning many more auctions!
If there’s anything you need assistance with, we’re here 24/7.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Have a wonderful day!
I have been bidding since 2012. I have been treated more than fairly. And I have won more auctions than I can count. If you bid smart you can win and save a lot of money. (bid buddy)
Uncle Tan, Maxwell44 and Texas Gman consistently outbid all comers on DD. Here's how they do it, Uncle Tan sets the automatic bid process, then he waits until all have exhausted all their efforts trying to win. Once he wins which is inevitable he doesn't pay for the item win he takes the bid equivalent value. So for a 1300$ printer he doesn't actually pay the final item price rather he receives the bid equivalent about 5000 bids. This gives him increased bidding power for more items. For instance the car he won for 194$ would have given him about 100,000 bids. So he has hundreds of thousands of bids which give him unbeatable bidding power. DD doesn't lose because they give him bids valued at. 13 cents and don't have to order the item and on a car for instance they will make 150,000$ typically. So Uncle Tan, Maxwell44 and Texas G Man will always win every auction they're in and the honest bidder always loses. If you see an auction with these guys don't waste your money you will never win. Unless you have a couple of hundred thousand bids per item to use because Uncle Tan does and DD loves the way he operate. I've lost thousands with these guys, I call them the big three.
Hi Migdalia,
James here from Customer Happiness at DealDash!
Thank you very much for your review.
You're absolutely right that all bidders have the option to exchange their auction win to bids. The exchange rate is not set at 13c but instead varies from one item to the next. While it is subject to change depending on a number of factors, the exchange rate is more often $1 per bid so a $1,000 item would have an exchange rate of 1,000 bids.
I hope that helps to shed some light on the exchange to bids option that is available and the same for all bidders.
We do have some bidders that have been with us for a while and are more active than others. Recently we added a 50 wins per week limit on all auctions on DealDash. After implementing this we saw the number of unique winners increase by approximately 30%. We've also been adding more One Per User auctions, and have some other new and exciting promotions coming soon that we hope will make the bidding experience more fun for all of our wonderful DealDashers!
Please do not hesitate to get in touch with us if you have any further questions or inquiries - We are available 247 and we are always happy to help.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
I've won a lot of items playing Dealdash. Great way to have fun and win great items. And you can do weekly challenges for free bids.
Hi Casey,
I hope you are having a wonderful day.
Thank you so much, for your kind and delightful review.
We are so lucky to have you participating each week in our challenges!
Please feel free to reach back out and let us know if there’s anything else you need. We are available 247 and we are always happy to help!
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Your friends at DealDash.
There are times where you will wonder if you are being scammed. I have won some and lost more, smh. The site can be addictive. The customer service will answer your concerns/ complaints. The items won are delivered promptly and are as advertised.
You can have the bid buddy bid for you( I would love if there were auctions with no bid buddy assist).
You will like them or leave them.
Hi Saionna,
Thank you kind for your honest feedback!
We hope that you're leaning more towards the love side, but in case you aren't quite there yet, we want you to know that your concerns matter to us, a lot! We are proud of our auctions and want to ensure you are given the best experience possible so that you too are a satisfied DealDash customer.
All DealDashers are real people, monitored and vetted by our Technical Team, and employees or affiliates are forbidden from participating. We also have a dedicated team moderating the auctions full time.
We want your experience with us to be a positive one, so if you do have any concerns over the auctions, please get in touch as we are always more than happy to review anything for you.
We do think BidBuddy is pretty awesome, and we also think it's great you shared your suggestion with us, we will share this with the team.
If there's anything that we can help with, please reach out!
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Thanks for being the best part of DealDash.
From the business
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Rhonda,
Thanks so much for the star love!
We're delighted to hear that you're enjoying DealDash, thank you for your support. Here's to many more years!
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Happy bidding!