Review of DealDash: As expected
Thumbnail of user rhondak125
Wisconsin
1 review
0 helpful votes
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December 14th, 2020
Verified purchase

I've been playing this since 2012 and have won many items. It's a great way to purchase items at a low cost.

Date of experience: December 14, 2020

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    DealDash

DealDash

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Overview

DealDash has a rating of 4.2 stars from 4,443 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 84.4%
Positive
81
Neutral
6
Negative
9
View ratings trends
68
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How would you rate DealDash?
Top Positive Review

“Been here since the beginning and highly recommend Deal Dash!”

Vicki L.
12/17/24

I don't know what specific experience I experienced on 12/7, however, I have, over the years filled most of my gifting needs through my Deal Dash wins. The quality of the products have always been very good and there is something here for everyone. I have only had 1 or 2 hiccups over the years.but the staff is always very simpathetic and quick to make the situation right. I will continue to be one of Deal Dash's biggest fans!

Date of experience: 12/7/24
See positive reviews
Top Critical Review

“Greedy few”

Kathy K.
4/28/24

The same people win all the time! They appear to have unlimited bids, and enter multiple auctions at once. Do not like the new format and doubt I will continue playing once my bids are gone. It's just too hard to win these days!

Date of experience: 4/18/24
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Reviews (4,443)

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Reviews that mention popular keywords

deal dash (725) customer service (749) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user shakilyas
Arkansas
1 review
0 helpful votes
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January 22nd, 2017
Verified purchase

The fact that you do not just use money and theres some type of points system throws me off. However, the customer service provider sent a email with a link to the videons instructing how to use it. So I may give it another try.

Date of experience: January 22, 2017

Thumbnail of user tinar75
Wisconsin
1 review
6 helpful votes
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March 11th, 2017

It may be a great place to buy things at a lower cost if you win the auction. I spent over $200 before I knew it on a picture I wanted for my daughter in law's birthday. It was from the Far East collection. I had over 1300 bids into the auction and it was me and another bidder. Then there was another bidder comes in and starts bidding. That is where it gets up. After $3 a auction is closed and no new bidders are allowed. But if you bid before it gets $3, you can come back anytime and bid. So me and the other bidder used up most of our bids and got this auction up. Then a bidder from way back comes in when my bids have reached over 1300 and decided to start bidding again. Now I buy more Bids. I spent almost $200 on bids and still didn't win the auction. So be careful, because you can lay the groundwork just so someone else can come in and buy the house cheap.

Date of experience: March 11, 2017

Thumbnail of user heathers3
New York
39 reviews
261 helpful votes
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July 2nd, 2010

I just can't take any more of these auction sites scamming everyone out of their hard earned money. I suppose if people know they are going to most likely lose their shirt it is okay but it just seem so wrong.

Date of experience: July 2, 2010

Thumbnail of user bobw52
Ohio
2 reviews
1 helpful vote
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January 14th, 2014

So far so good! Definitely presented in a far more appealing manner, with specific attention paid towards providing a superior level of enticing excitement via engaging entertainment & unique incentives in ways that address the various downfalls of the competing paid bid auction sites with insightful improvements as well as supplemental additions & irresistible opportunities of which are specifically geared towards customer attraction, interaction, repetition, satisfaction, as well as ultimate retention.

Date of experience: January 14, 2014

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thank you Bob! If you have any suggestions on how we can make the experience better please don't hesitate to reach out. Sincerely, Dave

Thumbnail of user elizabethh27
Texas
1 review
1 helpful vote
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March 14th, 2013

DD is great! My advice is to learn how it works before you play and your experence with DD will be a good one! Their customer service is, by far, the best I have come across, and shipping is always free.

Date of experience: March 14, 2013

Thumbnail of user larryu2
Alabama
3 reviews
2 helpful votes
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February 12th, 2014
Verified purchase

Great site! Dealdash delivers everything they promise. Usual for these days. I have won several nice items, plus saved money to boot!

The best thing I like & appreciate about Dealdash is they are quick and very fair in helping and resolving any an all problems that you might have...

I can honestly say (an I am not being paid to say these things) an indorse Dealdash to anyone!

Thank you

Date of experience: February 12, 2014

Thumbnail of user tb71
New York
1 review
2 helpful votes
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August 6th, 2016

This site is clearly for fun and a bit of an addictive gambling site in a way. It takes a while to become keen to how and when to bid... and when to walk away. Winning is fun and losing really sucks because they are basically taking your hard-earned money. Some people seem to "live" on the site and when you see them jump in on something you're bidding on, you just have to either decide to stay the course, or realize they are far more experienced (and resilient) than you and cave.

Tip for consumers:
Decide whether it's worth it to waste your money or not. If you understand the reality that it's much more likely you will lose than win, then go ahead and bid until your money runs out.

Service
Value
Shipping
Returns
Quality

Date of experience: August 3, 2016

Thumbnail of user debras24
Illinois
1 review
0 helpful votes
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February 19th, 2014
Verified purchase

I'm taking a break from DealDash for a while. All auctions I participated in I was unsuccessful in getting a deal. People ran the price up to the BIN price or higher. Why waste time bidding all day to then pay full price. It is not worth the effort. I have wasted a lot of time and money.

Date of experience: February 19, 2014

Thumbnail of user mariap38
Nevada
1 review
1 helpful vote
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May 19th, 2014
Verified purchase

I saw a commercial for DealDash and I read about it on their website. It peaked my interest so I signed up. For me personally it is a little more intense than I thought. I gratefully took advantage of the 100% satisfaction guarantee and requested a refund. The response was amazingly quick. They are a stand up company.

Date of experience: May 16, 2014

Thumbnail of user normd13
Idaho
1 review
14 helpful votes
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September 11th, 2019

Having been a member/sucker since Dec. 2016 it came to my attention there are 30 or so players who win 98% of ALL the "high end" merchandise. (I question there pricing) As mentioned by others they seem to have Unlimited Bids, hence you haven't got a prayer of winning those items. Many items are marked as"1" meaning you can only win the item once, that is a FARCE. The 98%ers I mentioned win these items numerous times, generally with at least 6 months between wins. I contacted DD about this & was told they were winning same item but NOT from auctions marked as "1". BULL!

Date of experience: September 11, 2019

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Norm,

My name is James, and I am writing on behalf of DealDash’s Customer Support Team.

First off, I want to thank you for sharing your feedback. I will make sure your message gets shared with the rest of our Team. It’s feedback like yours that have helped us introduce features such as a limit of 50 auctions wins per week, When this was launched we then saw the number of unique auction winners increase by ~30%.

DealDash has two types of auctions: one-per-user auction types and one-per-30 days auction types. These auction types have different and separate winning limits so users are allowed to participate and potentially win both auctions according to their individual winning limits in the same 30 day period. And with that said, we’re also adding more One Per User auctions based on customer feedback like yours.

Improving and making DealDash even better is an ongoing mission, and if you have any further ideas on how we could make the auctions on DealDash more fun and exciting for everyone our Customer Support Team is available just one click away - 24/7!

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage

Thank you once again for your time, and have a great day!

Thumbnail of user jamesd70
California
1 review
1 helpful vote
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March 9th, 2013

DealDash is the best penny auction site, hands down! The frequent promotional pricing of the bids makes it affordable to play and win. And, if you don't win, Buy it Now with all bids back and Free Shipping helps you to at least break even on the item you choose. I have received all items won or purchased through Buy it Now. Any issues that have been brought to the attention of customer service have been remedied quickly. I am a big fan of the site.

Date of experience: March 9, 2013

Thumbnail of user paulb372
Rhode Island
1 review
7 helpful votes
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September 11th, 2017

I responded to a promotion that Dealdash was offering. The deal was, if I installed the Dealdash app on my phone and purchased one bid pack they would give me almost 5000 gems. I fulfilled my part of the deal and never got my gems. All I continue to get, is computer generated emails saying they will resolve the problem. They have no intention of doing that. They are scammers.

Date of experience: September 11, 2017

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Paul. I am very sorry to hear about the misunderstanding. I'd like to look into it myself and make sure your issue is resolved. Can you send me an email with your user name so I can take a look at your account? My personal email is adrian@dealdash.com

Thumbnail of user dianec90
Virginia
1 review
3 helpful votes
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February 25th, 2017

DealDash can be fun if you're either rich or bidding on small-dollar items. And they have $3.00 and $5.00 no jumper limits on items. But the developers need to do something about keeping people from jumping into an auction after 3 or 4 people have legitmately used either Bid Buddies or their eyeballs to tract and bid on an auction for hours or even days. Of course, it should pay off for someone to religiously watch an item and get into the auction when it's down to a couple of people but, if those 2 or 3 folks have been bidding on an item for a long time and invested time and bids (read "money") into it, it's just not right for someone to pop in there at the last minute and win the item. I've gotten so tired of this happening that I'm not using the site anymore. It is too disappointing and frustrating.

Date of experience: February 25, 2017

Thumbnail of user anns35
Pennsylvania
2 reviews
0 helpful votes
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February 19th, 2014
Verified purchase

I LOVE DealDash! I don't really win a lot, but it's fun and sort of relaxing all at the same time. I like the Buy it Now feature for sure. I just received a wonderful TV today through BIN... and getting the bids back is like icing on the cake. It's easy to get addicted... but I still love it!

Date of experience: February 19, 2014

Thumbnail of user suek11
New York
1 review
2 helpful votes
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August 15th, 2014
Verified purchase

I was very happy to win a $320 kayak for approx $115 (including bids). However when the June 24 delivery date came and went with no kayak, I contacted customer support. Upon further checking they discovered that the vendor they used did not have any more kayaks left for the rest of the Summer. While that was not Deal Dash's fault, I feel that they should have been made aware of that, especially since the same kayak was up for auction about 10 days after mine. Deal Dash did offer me a $350 gift card in exchange, however what I REALLY wanted was the kayak.

Date of experience: August 12, 2014

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Sue, I'm so sorry to hear your kayak was no longer in stock. I do hope you'll be able to find one with the gift card you received.

Thumbnail of user monih
Virginia
2 reviews
0 helpful votes
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November 27th, 2012

I'm relatively new to DealDash, having learned about it from a friend. And while I've not yet won anything, I did make a huge mistake in making a deposit/buying bids on my account. DealDash has customer service that is second-to-none! They handled MY mistake in a very proficient and professional way. Extremely honest and very helpful. Walked me through what is probably a very simple task (I'm so not technically inclined), showed me a great deal of patience and respect and, BEST OF ALL, actually fixed the mistake I made with a bonus in my favor. I couldn't be more pleased. They've earned my business! Thank you DealDash for being the very best!

Date of experience: November 27, 2012

Thumbnail of user kevinm132
Minnesota
1 review
18 helpful votes
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August 30th, 2015

This thing is rigged like the lottery. One person may win the bid at a fair price - all of the rest spent money to lose. My guess is that they are in fact selling goods for 10X the win bid as every loser fritters away bids they bought. Can't believe the high ratings - guess a lot of people flunked math in grade school.

Date of experience: August 27, 2015

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Kevin,

Thanks for writing and sorry that your experience has not been positive. Please note that all of the items we offer have a fair Buy it Now retail price. If you lose the auction, you can still buy the item at the Buy it Now price and get the bids back. We always recommend our users to do the math, keep to a budget and bid only on items they really want.

If you follow these guidelines, the Buy it Now removes any risk of bidding and leads to an overall better experience of using the site based on the customer data we've gathered since our February 2009 launch.

I hope this helps. Please write back if you have more questions.

Thumbnail of user donaldg15
Missouri
1 review
1 helpful vote
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November 21st, 2014
Verified purchase

Being new to this type of site, I was completely lost. When I got in trouble they did help my plight. This is more for the pc than the smartphone, take heed. Overall they did tell me what I needed at the time. They were kind, an truly direct. Just shy of warm. So,
I'm going back for more deals, knowing they are lookong out for me if needed. Got to dash, see you there.

Date of experience: November 18, 2014

Thumbnail of user bonniew14
New York
1 review
1 helpful vote
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March 10th, 2013

I am really happy to post what I think of deal dash because I can do this from the heart. I have found this site to be very honest. And the opportunity is there for everyone to get a really good deal. The variety of items to bid is way beyond anything that other auctions have to offer. And free shipping works always. Dealdash is my favorite site!

Date of experience: March 10, 2013

Thumbnail of user denisef22
Canada
1 review
0 helpful votes
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March 3rd, 2016
Verified purchase

I found in reading that DealDash is only for US users I am Canadian. I contacted the live chat line to see what I should do and was immediately helped and refunded my initial cost. It is too bad DealDash is not available in Canada as well, great site. Thank you for you excellent customer service.

Date of experience: February 29, 2016

Thumbnail of user vickies4
Arizona
1 review
1 helpful vote
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March 18th, 2015
Verified purchase

I would just like to say I really appreciate the quick, friendly and supportive response to my refund request from the Deal Dash website. I honestly expected a negative response and a shut down. DealDash will be successful business maintaining the level of customer support that was shown me. I just wanted to take this opportunity to let others know this web business is trustworthy.
Thank you!
Vickie

Date of experience: March 15, 2015

Thumbnail of user frayert
Oregon
2 reviews
1 helpful vote
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August 9th, 2016
Verified purchase

I made a mistake and it told me I had placed an order which I was only updating some info. I immediately sent a message to customer service and within 10 minutes they had taken care of my goof up. They get an A plus plus. Most companies have bad customer service today and this is a nice change. Thanks for taking care of this matter.

Date of experience: August 7, 2016

Thumbnail of user theresad7
New York
1 review
0 helpful votes
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March 19th, 2014
Verified purchase

Deal dash is a great web site, but if you are like me i put things away for birthdays and special holidays and give a lot to charity imagine my dismay when i gave my grandson a remote jeep for his birthday and it had two little metal pieces missing in the battery department and it would not work i had to end up going out and buy him another one from the store. When i contacted deal dash they gave me bids but made a big deal about how long i had the item see i assume everything is new and not defective, so now have to take everything out of boxes to make sure they work and try to pack them back in. Not real fun to do but all you have to do is get burned or imbarrased one time and it changes things. So check all items.

Date of experience: March 19, 2014

Thumbnail of user kathryns14
Georgia
3 reviews
10 helpful votes
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October 13th, 2014

Not fair! I was bidding and some bids just disappeared, then I tried to buy more and it would go through but it still said my bids were 0. I contacted them and received no response. I decided to give them the benefit of the doubt and tried to contact them again. Still no response. I was bidding on 2 items and they went to someone else right away because the bids I bought would not show up. It is only fun while it was fair, now in feel cheated.

Tip for consumers:
Watch out that you don't end up buying bids that don't show up.

Service
Value
Shipping
Quality

Date of experience: October 10, 2014

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Kathryn, I'm sorry to hear about this. According to our records we did not receive any payment which is why bids were not added to your account. I see our customer service agents have replied back to both of your messages within 24 hours of receiving them and even added complimentary bids to your account to help make up for the confusion.

Thumbnail of user darcys2
Utah
1 review
1 helpful vote
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February 26th, 2013

Deal dash is an incredible site! I have had such a great experience and won some awesome items at unbelievable prices. I love the free shipping and have been impressed with their outstanding customer service. I love Deal Dash and recommend it to anyone who likes great deals!

Date of experience: February 26, 2013

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From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 4 days

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