I ordered my product a month and a half ago and have yet to recieve it. I sent many e-mails asking about my order status with no reply. You may look up your order status online. My status has been on printing label for two 1/2 weeks. Must be an empressive label. Expected time is one to two business days. Its frustrating I wouldn't recommend buying anything form the goto websites.
Something went awry when signing up with deal dash, so I backed out all of my info only to find out a short time later that they went ahead & processed my information after they said there was an error on account information, that it to closely matched another account #.
I think DealDash is the best online auction site going! All of the items I've won have been just as described. The Customer Service folks are absolutely the most professional, responsive, and kindest people (especially James) and bend over backwards to ensure you are happy with your purchases. All of the special features, such as the automatic bidding system, are head and shoulders above all of their competitors. I enjoy the competition of bidding AND saving money on the items I need for myself and my family. Thank you DealDash!
The bicycle I bought through DealDash( I did not win the auction, but used the Buy it Now option) was found to have a warped front wheel. I wrote DealDash and they have arranged for me to exchange it at a Walmart store of my choosing. I am in the process of setting up someone to help me as my car is a bit small. The purchase date shown above can't be correct though, this all took place more recently and didn't take 3 months as that date would indicate.
I had a couple of issues with two high end products. Both times it showed me to be the winner and then a few seconds later. It popped up and said "NOT" When I contacted Deal Dash I got absolutely know where with them. I tried several more times to get help and was totally blown off!
At one point in time Deal Dash had a wide variety of higher tick items. Returning to check it out these days I see a lot of under the kitchen drawer and under the sink items. It is very true the site can suck you in and as others have written, the cost of bids seems to be a taboo subject. You will notice that Deal Dash TV Ads have disappeared and I suspect a large percentage of their original bidding members have fallen by the wayside.
If you are truly interested in an item, I suggest finding it on the Web in another location.
Honest Company with Integrity and loyalty to their customers. I am overly impressed with how they handle and conduct themselves as a Company. So much more than just some mobile bidding app. Very Impressed. Highly recommend.
I am so frustrated with this auction and i'm starting to realize that some of the reviews are true that there are a lot of fake accounts to drive up the prices. I have been bidding on a 850 bid item for a good 3 hrs, lost 416 bids on it decided to leave when yet another person joined to bidding process. The person who was originally bidding with me is still one now, 4 hours later. She never left, kept bidding. By my estimation, she would have lost well over 1000 bids, yet she is bidding on a 850 bids - how does that make sense. I won by "some miracle" 100 bids right when i joined and a $10 Dunkin donuts gift card right in the beginning and ever since then, loosing and loosing. Don't waste ur money people
Hello Viorica,
Thank you for the taking the time to reach out with your concerns.
My name is Erin and I'm replying on behalf of the DealDash Happiness Team. I'm sorry to hear you're feeling frustrated and hope that I am able to help ease your mind.
We do have some active bidders, some who have been with us for a very long time.
That said, I can assure you that DealDash is not fake or rigged in any way. All of our users are real people just like you, placing bids in real-time. We have a top-notch Compliance Team monitoring the auctions full-time. If instances are found where an account is in violation of our Terms of Use, we take immediate action, including account closure where necessary.
Despite this, we always like to review anything that a customer deems suspicious. Kindly reach out to us so that we may further assist.
Our team is here 24/7!
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Your DealDash experience is our utmost priority, and we look forward to hearing from you
I have won several items from Deal Dash, all of which of been good quality products. While you may not always win the item you're bidding on, it's a fun way to win inexpensive items and have a little friendly competition while doing so!
I just recently joined Dealdash on advice from a co-worker. I have managed to fill my entire Christmas Shopping List with some major deals and saved me hundreds of dollars. I won items I normally would not have been able to buy shopping locally.
I love this site, the very first thing I won was a $10.00 gift card from Walmart and it only took 1 bid so it cost me a total of $0.16. I think I must have gotten really lucky on this one because I haven't gotten any since. The nice part about this auction is that even if you lose the bid you can always buy the product and get your money back that you bid with so I will prob always shop at walmart to I wont lose any money...
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: support@dealdash.com Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is adrian@dealdash.com
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is adrian@dealdash.com I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
DealDash has a rating of 4.5 stars from 4,472 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
Hi Lawrence, the auctions you're referencing ended back in 2012. Based on the communication history regarding this instance we investigated the auctions and explained how they continued several minutes after your final bid was placed. We understood you may have tried to place a bid at the final second before the auction ended, however unfortunately it was too late and the auction sold to the highest bidder.
I see you have not participated in any auctions since 2012 as a result of this experience. We'd be more than happy to welcome you back and give you a second chance to try out the many new features made available since 2012. I'll send you a personal follow up email where we can discuss more. Thanks for giving us the opportunity to improve your shopping experience with us - even after all these years!