I enjoy having the opportunity to win things from Deal Dash and have given them to kids and grandkids as well as return for bids, occasionally. It's easy and fun to watch the auctions and try to figure out what I want from all the options. I never spend more than I can afford.
Hi Tammy, Thank you for leaving such a positive review! We're thrilled you enjoyed your experience. Amazing strategy on setting a budget and not going over it! We value your feedback and look forward to continuing to serve you. Our Customer Support is available 24/7 if you ever need any assistance. Happy bidding!
It has always been a bit frustrating because I am not always able to stay online batter does our hit the wrong button but by the time i get back online the play is over. Not tired fault just the way out goes.
This is my favorite website and have nothing but good things to say about it. After getting burned and scammed on other penny auction sites. It was such a relief to find a site that was fair, has a huge selection of items to bid on, discounts on bid packages and an amazing customer service and support staff. Keep up the good work DealDash... I am hooked!
Deal Dash is a great auction website. The products offered are different and attractable to a wide range of interests. They have great bid buy deals and they even pay for shipment. They respond to inquiries swiftly and professionally.
This is a fun site and if you are patient, you can win some valuable items at a fraction of the retail cost if you are a smart bidder but, you can also get lucky sometimes and win a high valued item for practically nothing.
Having been on other auction sites, Deal Dash is the premier site and I highly recommend it.
Oh I am so disappointed in Dealdash. There was a time I played on this site everyday, I would tell my friends and family about this and post daily. They made lots of changes in the products that they offer making it almost impossible to "Buy it now" in the event of a major loss. The items that are offered are very slim and the kids products are not offered much at all. 3 years ago I did all my Christmas shopping through this site and this past year all that was won was a flash light, some head phones and a set of way over priced knifes. What a huge disappointment this site has become. I do hop on every now and again to see if something catches my eye but never see anything that makes me even want to try to win. Not to mention because of the fewer auctions the winning prices are way high! Good luck to those who are still playing on this site, I just feel as if Dealdash has let all their fans down in a huge way.
Good advice Nicole, thank you for sharing! Good luck with the rest of your Christmas shopping. Sincerely, Dave
By learning to recognize the names of the few players (100 or so) that seem to win every auction they enter, avoid them completely and you will have a chance These players win at every price, every time, be it $1 or $3000. / Avoid newbies because they are unpredictable. / Only bid on what you really need.
I win by following these simple rules (with a few refinements).
The site is honest / the prizes often awesome and the customer service is reasonably quick and incredibly helpful
I really enjoy Dealdash. It is a stress reliever for me. But I will say it would be nice to win more often. I only play when bids are 15 or 16 cents. I"ve always been pleased with the products. I was only upset once when the time ran out on BIN for me to get my bids back--almost 1000 bids. I needed one more day! But money was tight that week. OHHHH well
Deal Dash has proven to me that they are very customer conscious and respond to all inquiries in a quick and responsible manner. I really am very satisfied with all of the items I have won with Deal Dash and highly recommend them.
I wish there was a way to report bidders who are jumpers and bid as soon as someone else bids not allowing for bidders to get the credit for making the bid. This is so annoying and sad. Otherwise I really like and enjoy my bidding experience. I only bid on items I want as gifts for my family and friends.
Quick response to emails with answers to your questions. Very professional and honest. Always looking to improve your experience. I have won a few auctions and been satisfied that I wasn't getting junk for my effort. Although I think the buy now prices are a little high but I don't come to this website to buy. If I can't get it for cheap I am just not interested LOL. I think you're doing a great job.
It may be a great place to buy things at a lower cost if you win the auction. I spent over $200 before I knew it on a picture I wanted for my daughter in law's birthday. It was from the Far East collection. I had over 1300 bids into the auction and it was me and another bidder. Then there was another bidder comes in and starts bidding. That is where it gets up. After $3 a auction is closed and no new bidders are allowed. But if you bid before it gets $3, you can come back anytime and bid. So me and the other bidder used up most of our bids and got this auction up. Then a bidder from way back comes in when my bids have reached over 1300 and decided to start bidding again. Now I buy more Bids. I spent almost $200 on bids and still didn't win the auction. So be careful, because you can lay the groundwork just so someone else can come in and buy the house cheap.
The fact that you do not just use money and theres some type of points system throws me off. However, the customer service provider sent a email with a link to the videons instructing how to use it. So I may give it another try.
I recently had a need to contact customer support. I had won an auction but not received the correct item. I contacted customer support & was pleasantly surprised at how fast they answered my request & fixed the problem. All-in-all, it took only a few hours to complete the whole process!
Hi Jaqueline,
We hope you are having a wonderful day.
Thank you for your honest review of DealDash ☺
Our Customer Support Team are passionate problem-solvers, who love a challenge! If you ever need any further assistant rest assured, we are always at the ready and here to help.
We will do anything we can do to turn a frown upside-down!
Did you know we our Customer support is 24/7?
If there’s anything you need help with, please don’t hesitate to get in touch with us.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Your friends at DealDash
DD is great! My advice is to learn how it works before you play and your experence with DD will be a good one! Their customer service is, by far, the best I have come across, and shipping is always free.
I just can't take any more of these auction sites scamming everyone out of their hard earned money. I suppose if people know they are going to most likely lose their shirt it is okay but it just seem so wrong.
This site is clearly for fun and a bit of an addictive gambling site in a way. It takes a while to become keen to how and when to bid... and when to walk away. Winning is fun and losing really sucks because they are basically taking your hard-earned money. Some people seem to "live" on the site and when you see them jump in on something you're bidding on, you just have to either decide to stay the course, or realize they are far more experienced (and resilient) than you and cave.
Great site! Dealdash delivers everything they promise. Usual for these days. I have won several nice items, plus saved money to boot!
The best thing I like & appreciate about Dealdash is they are quick and very fair in helping and resolving any an all problems that you might have...
I can honestly say (an I am not being paid to say these things) an indorse Dealdash to anyone!
Thank you
So far so good! Definitely presented in a far more appealing manner, with specific attention paid towards providing a superior level of enticing excitement via engaging entertainment & unique incentives in ways that address the various downfalls of the competing paid bid auction sites with insightful improvements as well as supplemental additions & irresistible opportunities of which are specifically geared towards customer attraction, interaction, repetition, satisfaction, as well as ultimate retention.
Thank you Bob! If you have any suggestions on how we can make the experience better please don't hesitate to reach out. Sincerely, Dave
I'm taking a break from DealDash for a while. All auctions I participated in I was unsuccessful in getting a deal. People ran the price up to the BIN price or higher. Why waste time bidding all day to then pay full price. It is not worth the effort. I have wasted a lot of time and money.
I saw a commercial for DealDash and I read about it on their website. It peaked my interest so I signed up. For me personally it is a little more intense than I thought. I gratefully took advantage of the 100% satisfaction guarantee and requested a refund. The response was amazingly quick. They are a stand up company.
Having been a member/sucker since Dec. 2016 it came to my attention there are 30 or so players who win 98% of ALL the "high end" merchandise. (I question there pricing) As mentioned by others they seem to have Unlimited Bids, hence you haven't got a prayer of winning those items. Many items are marked as"1" meaning you can only win the item once, that is a FARCE. The 98%ers I mentioned win these items numerous times, generally with at least 6 months between wins. I contacted DD about this & was told they were winning same item but NOT from auctions marked as "1". BULL!
Hi Norm,
My name is James, and I am writing on behalf of DealDash’s Customer Support Team.
First off, I want to thank you for sharing your feedback. I will make sure your message gets shared with the rest of our Team. It’s feedback like yours that have helped us introduce features such as a limit of 50 auctions wins per week, When this was launched we then saw the number of unique auction winners increase by ~30%.
DealDash has two types of auctions: one-per-user auction types and one-per-30 days auction types. These auction types have different and separate winning limits so users are allowed to participate and potentially win both auctions according to their individual winning limits in the same 30 day period. And with that said, we’re also adding more One Per User auctions based on customer feedback like yours.
Improving and making DealDash even better is an ongoing mission, and if you have any further ideas on how we could make the auctions on DealDash more fun and exciting for everyone our Customer Support Team is available just one click away - 24/7!
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Thank you once again for your time, and have a great day!
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: support@dealdash.com Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is adrian@dealdash.com
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is adrian@dealdash.com I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
DealDash has a rating of 4.5 stars from 4,479 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
Hi Rhonda,
Thanks so much for the star love!
We're delighted to hear that you're enjoying DealDash, thank you for your support. Here's to many more years!
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Happy bidding!