Review of DealDash: As expected
Thumbnail of user rhondak125
Wisconsin
1 review
0 helpful votes
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December 14th, 2020
Verified purchase

I've been playing this since 2012 and have won many items. It's a great way to purchase items at a low cost.

Date of experience: December 14, 2020

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    DealDash

DealDash

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Overview

DealDash has a rating of 4.1 stars from 4,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 84.4%
Positive
81
Neutral
6
Negative
9
View ratings trends
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Reviews (4,444)

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Reviews that mention popular keywords

deal dash (725) customer service (749) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user kennethb103
Arkansas
1 review
3 helpful votes
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September 15th, 2017

Since joining Dealdash, my family and friends have now nicknamed me Santa Claus because I try to get them things that they both want and need. I have given up on keeping secrets and give it to them as soon as it comes in. I would like to see the Bidbuddy be able to make the initial bid when an item comes up for bid. As it is now I have missed out on several items because I wasn't able to bid when the item came up for bid but left bids on my bid buddy which were never used and added back to my account.

Date of experience: September 15, 2017

Thumbnail of user antonsa
California
1 review
1 helpful vote
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February 12th, 2014
Verified purchase

I was able to win just during the beginning when I signed up, thanks to the beginner auctions. But currently, the number of auctions doesnt meet the overflowing number of users. Hence, it's very hard to get a win. Please increase the number of auctions.

Date of experience: February 12, 2014

Thumbnail of user andreat33
Puerto Rico
2 reviews
10 helpful votes
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March 2nd, 2016

I just signed up and I realized I had been charged a $72 fee for a bidpack. I didn't even know what I was charged for until I really looked! Highly upset. I just want a refund. When you sign in it open to that window and it does not explain nothing. You think is to continue putting your info but it is not. Very upset. I don´t have that much money to spent. You should do something with that for the future costumers.

Date of experience: February 28, 2016

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Andrea,

Thank you for your e-mail. I'm sorry to hear that there's been a misunderstanding.

I've gone ahead and issued a refund for this transaction.

You should have received a refund confirmation from PayPal to the e-mail address associated with the PayPal purchase.

Have a great day!

Thumbnail of user pats59
Michigan
1 review
2 helpful votes
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February 20th, 2014
Verified purchase

DealDashis a true winner! I have had a great deal of success I this website. I wish newbies had to watch a how to video to begin. Many times they jump
This would also help them on using the bids they purchase. We want fellow bidders to be happy, happy, happy! Thank you

Date of experience: February 20, 2014

Thumbnail of user theresaw4
Minnesota
1 review
0 helpful votes
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February 1st, 2013

I had an issue with one of the items I won on DealDash, a 4-Tier Greenhouse, it was missing parts. I submitted to their customer service department the problem, and it took a bit, but Mimi, in their customer service support, stuck with the problem and got it resolved. Had another brand new 4-Tier Greenhouse on my doorstep. THANK YOU MIMI! I know that there were many issues during the holiday season, but DealDash took the initiative to fix the problems, and their new procedures are fantastic. VERY FAST delivery of items. GREAT customer service support, that answers in a timely matter. So I would just like to say thank you to DealDash for caring enough about your customers to make sure that the end result is satisfaction. I have had GREAT results from Matthew in customer support too... very prompt and quick at resolving problems.

Date of experience: February 1, 2013

Thumbnail of user saionnab
Pennsylvania
1 review
6 helpful votes
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January 30th, 2019

There are times where you will wonder if you are being scammed. I have won some and lost more, smh. The site can be addictive. The customer service will answer your concerns/ complaints. The items won are delivered promptly and are as advertised.
You can have the bid buddy bid for you( I would love if there were auctions with no bid buddy assist).
You will like them or leave them.

Date of experience: January 29, 2019

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Saionna,

Thank you kind for your honest feedback!

We hope that you're leaning more towards the love side, but in case you aren't quite there yet, we want you to know that your concerns matter to us, a lot! We are proud of our auctions and want to ensure you are given the best experience possible so that you too are a satisfied DealDash customer.

All DealDashers are real people, monitored and vetted by our Technical Team, and employees or affiliates are forbidden from participating. We also have a dedicated team moderating the auctions full time.

We want your experience with us to be a positive one, so if you do have any concerns over the auctions, please get in touch as we are always more than happy to review anything for you.

We do think BidBuddy is pretty awesome, and we also think it's great you shared your suggestion with us, we will share this with the team.

If there's anything that we can help with, please reach out!

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Thanks for being the best part of DealDash.

Thumbnail of user jeffb55
Ohio
1 review
3 helpful votes
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January 11th, 2013

They dont ship items, they dont respond if you have an issue with them. They did respond fast when I couldnt get intothe site when I first signed up but after that when there was an issue with an auction... takes forever or they do not answer. It is Jan 11 2013, I am still waiting for an item I won in November. Contacted bbb. If you look them up on there they have hundreds of cases opened on them (they are marked closed because if you do not respond in a certain number of days the bbb will close ur case does NOT mean it was resolved). You can have ur case reopened though. They really are a SCAM!

Date of experience: January 11, 2013

Thumbnail of user kellyn14
Arizona
1 review
0 helpful votes
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March 4th, 2015
Verified purchase

I was skeptical to try a penny auction due to the fact that i really don't have a lot of money to loose. After research and a complete review of the DealDash web site and your BBB award, I was all in. I purchased a small bid pack and won a few little items for 1cent. And Boom... here I am.

Date of experience: March 1, 2015

Thumbnail of user glendaf17
Nevada
1 review
22 helpful votes
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July 4th, 2019

Was stupid enough to give them my credit card which should have been a red flag when that was the second thing to do after creating a user name. I didn't bid on anything and really and all the things to bid on was not available until 3 and 4am In the morning so I decided to cancel, they didn't have a option but did find where I could remove my card. Check my balance on my card and $25 was gone smh. Dont do it, no stars if it was option!

Date of experience: July 4, 2019

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hello Glenda,

Thank you for your most honest review - my name is Casey from Customer Support.

Please accept our sincerest apologies for the misunderstanding here - DealDash operates on the pay to play model, meaning that you have to pay for bids in advance. You then use these bids to take part in our auctions to try win great deals on brand new merchandise.

However, we have a 100% Money Back Guarantee on first bid pack purchases - I have processed a refund for your $24 bid pack purchase and have emailed you your refund details and confirmation to your email address.

Please do reach out to us if you have any further questions or inquiries, and did you know about our Second Chance Guarantee? If you try us out and don't win an auction with your first Bid Pack, we'll return the bids back to your account free for a second chance at winning a great deal.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

In the meantime, have a wonderful morning!

Thumbnail of user jodier8
New York
5 reviews
19 helpful votes
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July 6th, 2014

I have had nothing but a positive experience at DealDash online auction site. Whenever I have had a question or concern it has been handled in a timely manner by a represenative who was plesant and allways willing to help. I have tried other online auction sites but since finding and trying DealDash I will not be using any other site. DealDash has the only true penny auction site where the price goes up by one cent and its only 1 bid each time you place a bid and, their bid packs are extremely affordable on any budget.

Date of experience: July 3, 2014

Thumbnail of user jayceeh7
Wisconsin
1 review
3 helpful votes
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March 14th, 2024
Verified purchase

There's no way to win any of the items unless you throw so much more money at them than they are worth. It's a game of gambling that you will lose.

Date of experience: March 14, 2024

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Jaycee! Thank you for your review. We're very sorry to hear that your unsatisfied with your experience. We highly value your feedback and are eager to address your concerns. Please feel free to reach out to us at support@dealdash.com so we can assist further. As well, kindly note that we have a Buy It Now option on all our auctions. If you don't win, you can buy the same item for its regular price and get all the bids you used in that auction back. This is why we highly recommend that users bid only on items they like so that they can always choose the Buy it Now and never have to walk away empty-handed. We also have a 100% Money Back guarantee on your first purchase of bids if you're unhappy with our service. We look forward to hearing from you so we can address your concerns directly!

Thumbnail of user francisl13
Iowa
1 review
2 helpful votes
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September 11th, 2013

I have won many things on this site. I think due to all the advertising they do, I now find it harder to get a bargan compaired to other web sites. I only bid on things & use buy it now when bids hit retail

Date of experience: September 11, 2013

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Francis, using the Buy it Now in case you don't win the auction and sticking to a budget are two of the best tips for having the best experience. We'll continue to list more and more auctions as more people are bidding on the site at the same time. If you have any suggestions on how we can make the experience better please be sure to get in touch with our team. Sincerely, Dave

Thumbnail of user phalag
California
1 review
0 helpful votes
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September 10th, 2013

I have won several gift cards and a grill set. The largest item I won was a 18V dewalt cordless drill for $1.90. It's value was $199. I really like the fact that if you win something that you really don't want that you can trade it for bids. I would recommend the site to family and friends

Date of experience: September 10, 2013

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Phala, great win and thanks for the kind words! Be sure to stay in touch and let us know what we can do to make your experience on the website even better.

Thumbnail of user melissar59
Illinois
1 review
12 helpful votes
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January 20th, 2016
Verified purchase

I spent over 2,000 bids and the only thing I was able to win was small items such as $10 gift cards and 1 $100 bid pack. When you bid on something worth something be ready to spend well over 600 bids and you will probably still not win. I spent over 900 bids on one item and and of course after I run out the other person wins. When I thought I was going to win on a item, the site froze up as I was trying to add more bids to the bid buddy and when it started running again, someone won it. I notified the customer service and they made it seem like I was lying. I know it wasn't my browser because every other site worked fine and I've always used this browser with deal dash and it was good. I spent over 700 bids on an another item. It is a RIPOFF!

Date of experience: January 17, 2016

Thumbnail of user michaelt2873
Michigan
1 review
26 helpful votes
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February 26th, 2022

This is a complete scam they don't tell you the bids that you buy are just to bid they don't cover any of the actual price of the products so if you spend 80$ bidding then you win the 10$ Gift card to Burger King you won the bidding at 9$ you still have to pay 9$ for the card so the 10$ burger king card just cost you 89$ what a scam! I feel Like I got robbed I want my money back Please

Tip for consumers:
Don’t buy any bids before you can see whats on this site you will be Highly Dissatisfied Disappointed and left feeling scammed

Products used:
Bids

Value
Quality

Date of experience: February 26, 2022

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Michael, thanks for the review. DealDash is indeed a pay to play website and we are very transparent on how DealDash works which you can view here: https://www.dealdash.com/help/how-it-works. We have a full money back guarantee on the first bid pack purchase, so feel free to reach out to us at support@dealdash.com, Thanks!

Thumbnail of user sc3336
Ohio
1 review
3 helpful votes
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June 27th, 2017

I have not had any luck with Deal Dash, I keep bidding on items, of course ALWAYS get outbid. There seems to be something fishy with the site. I bid and bid and bid and of course the second I don't re-bid it comes up sold, even when It appeared I was bidding against multiple people. Not sure if they are BOTs or the site is just a scam

Date of experience: June 27, 2017

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi there. Sorry to hear you haven't had any luck on our website. We take all concerns seriously to ensure the auctions take place within the Terms of Use. We have a team who reviews the auctions with a variety of resources to detect if there has been any bidding outside the rules. We also get audited by Ernst & Young to ensure that there are no bots, shill bidders, or employees in the auctions. I can assure you that all bidders on DealDash are real people.

We have several tips and strategies to win on DealDash. You can learn more here: https://www.dealdash.com/help/tips-and-tricks

We also have blogs written by customers who share their experience and advice on how to win more auctions:

www.dealdashblog.com

www.dealdashtips.com

www.dealdashreviewed.com

If you have any questions, you can reach us via live chat or email 24/7 on: www.dealdash.com/support

Thumbnail of user andrews67
Virginia
1 review
0 helpful votes
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January 1st, 2013

I think Deal Dash is greatest penny site out there. I have had a great experiance.
They offer cheap bids. They dont let other bidders bid after $5.00. I have actually won from Deal Dash and I recieved my item in a timely manner. I wrote to customer support to see when the item would actually get to me, and they responded to me in 24 hours. I will continue to use Deal Dash in the future.

Date of experience: January 1, 2013

Thumbnail of user carolb56
North Carolina
1 review
1 helpful vote
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October 10th, 2014
Verified purchase

Deal Dash is great to deal with. I have no problem with them but my husband has more problems. I ordered a craftsman 10* saw table, which he has received. He was just in the process of puttting it together when he found that a sack of nuts & bolts, screws are missing. Can't put it together. Oldman36 is my husband. We ordered 2 of those heat/massage chairs. In opening the first box it was missing the plug into that goes into the wall. He has notified someone and they were going to send that part - haven't received it yet. I told him at first not to open the 2nd box (cleaning house & no room for it yet). He finally opened it and the missing part from the first box was there so we are using it. We will still need that part so we can put the 2nd chair together. All help is appreciated

Date of experience: October 7, 2014

Thumbnail of user joeg45
Arizona
3 reviews
1 helpful vote
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September 19th, 2014
Verified purchase

When I signed up with DealDash, I mistakenly made a purchase I wasn't ready for. I requested a refund, again, it was my mistake, and DealDash issued my refund within hours of my request. Thank you very much

Date of experience: September 16, 2014

Thumbnail of user sarahl44
West Virginia
1 review
0 helpful votes
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December 1st, 2012

I bid on and won three Amazon gift cards and HAVE received them in the mail, though it did take a while to get them. Due to other reviews, I haven't tried for any large items for fear that I would never receive them. My personal experiece with DealDash has not been bad, but I also have played it safer than I think others have.

Date of experience: December 1, 2012

Thumbnail of user appyo
Indiana
3 reviews
18 helpful votes
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August 17th, 2019

In February of 2012 I joined DealDash. It was my very first penny auction site to try. I didn't have good luck in the beginning because I found it confusing. I then saw a Quibids commercial and thought I'd try their penny auction site. Quibids was easier to understand for me, and I stayed with them through 7 years. 5 months ago, I got frustrated with Quibids due to their lack of customer support help. I went back to DealDash and was determined to figure it out. What a blessing to have had a fantastic customer support live chat (online) with Chase. He was patient, kind, and very understanding about my confusion of the "Leaderboard". He spent long conversations with me in making sure I understood how the changes had taken place during my bidding which caused my clock to change the rewards bids. 2 thumbs way up high for Chase! Best customer support from any auction site I have ever used. I no longer am bidding on Q. I gave up on that company 5 months ago and thankful to have finally come to understand DealDash. Just recently I won an Imac Laptop for $14.20! This was a winner pays 1/2 price auction event. Good luck to you as well.

Date of experience: August 15, 2019

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Ms. Stires,

We can’t thank you enough for your words of empowerment. We’re over the moon that your experience at DealDash has gone so smoothly with Casey and our support team.
It's absolutely thrilling to see the awesome deal you've posted a picture of in this review. DealDash is so lucky to have you in our community!

If you have any further questions need anything at all please contact us; we will be more than happy to assist you 24/7.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Thank you for being the best part of DealDash.

Thumbnail of user wandap16
Florida
1 review
6 helpful votes
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April 3rd, 2017

Stompers and those who let others bid for many hours then jump in. The limit to bid should include if you leave the room you are leaving the right to bid. I have ben just watching many hours and feel sorry it is the only way to have a chance at winng is to do the same.

Date of experience: April 3, 2017

Thumbnail of user pattyr11
Kentucky
1 review
1 helpful vote
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January 17th, 2016
Verified purchase

As a new member to DealDash, I wasn't certain as what I was doing and wanted to know how many bids I had used on this one item. Contacted Support and was told how many I had used. It was quick and pleasant from the person that responded.

Service

Date of experience: January 14, 2016

Thumbnail of user ginnyp2
New York
1 review
2 helpful votes
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December 3rd, 2013

Although I read all the instructions I`m more a visual person. I signed up for the introductory 100 bid package and set out to start bidding. But it moved so quickly and I couldn`t understand how you could ever win a bid since when you bid the clock starts all over again and if someone bids over you it starts again. So in my frustration I wrote to Customer Support saying how dissatisfied I was. This was about 7PM. The very next morning there was a lovely reply from Mathew in Customer Support expressing his regrets that I was so dissatisfied and he assured me that they guarantee satisfaction and so they were issuing me a full refund for the $36 I spent to purchase a package of 100 bids. Though I wish I were more savvy in understanding the process their immediate action in refunding my investment assures me that deal and Dash is a legitimate and Customer Friendly business.

Date of experience: December 3, 2013

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thank you Ginny. If you're willing to take the time there are some great blogs with great tips on how to bid. For example DealDashTips.com and DealDashReviewed.com. If you ever have any questions you can also email our customer support team. Sincerely, Dave

Thumbnail of user shirleyg13
California
2 reviews
1 helpful vote
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December 23rd, 2013

I have been using Deal Dash since Sept. Winning some, losing some, using the option to Buy It Now (BIN) and getting my bids back on something I really want.
I have been lucky to get a 39" LED TV for only $12.75 and a Applebees $25 gift card for $. 76 and those prices include the bids I used. You have to use common sense and restraint not to go crazy and overbid. I have seen that happen too ofter.
I invite friends to try Deal Dash but to be careful on how to bid.

Date of experience: December 23, 2013

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From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 4 days

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