Review of DealDash: I ordered my product a month and a half ago and have...
New York
1 review
1 helpful vote
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June 25, 2009

I ordered my product a month and a half ago and have yet to recieve it. I sent many e-mails asking about my order status with no reply. You may look up your order status online. My status has been on printing label for two 1/2 weeks. Must be an empressive label. Expected time is one to two business days. Its frustrating I wouldn't recommend buying anything form the goto websites.

Date of experience: June 25, 2009
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Canada
1 review
0 helpful votes
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Good Morning
April 24, 2024

I got a call from Customs saying I had to give them more info...since my computer knowledge is VERY limited (I am a senior) I did not know how to do what they wanted so they said they would have to send the item back to Dealdash...I notified you and the issue was resolved. Thank you very much.

Date of experience: April 14, 2024
DealDash -. DealDash Rep
11 months ago

Hi Linda! We're thrilled to receive such positive feedback, thank you kindly. We are more than happy to know that our services and support have met your expectations. Please reach out to us anytime you need. Remember, we're available 24/7. Happy Bidding!

Michigan
1 review
1 helpful vote
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I've tried other penny auction sites but done as good as DealDash. Customer Service is second to none, quick to respond in a satisfactory matter concerning bids, refunds, credits, and inquires of items in questions. Ships all items free and quick. The Best by Far.

One of my wins on DealDash a Dyson Vacuum
Date of experience: March 23, 2015
Washington
3 reviews
0 helpful votes
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Fun on the "Run" with Deal Dash
May 24, 2024

I enjoy having the opportunity to win things from Deal Dash and have given them to kids and grandkids as well as return for bids, occasionally. It's easy and fun to watch the auctions and try to figure out what I want from all the options. I never spend more than I can afford.

Date of experience: May 14, 2024
DealDash -. DealDash Rep
10 months ago

Hi Tammy, Thank you for leaving such a positive review! We're thrilled you enjoyed your experience. Amazing strategy on setting a budget and not going over it! We value your feedback and look forward to continuing to serve you. Our Customer Support is available 24/7 if you ever need any assistance. Happy bidding!

Tennessee
1 review
0 helpful votes
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DealDash Is Wonderful!
April 7, 2024

My overall experience with DealDash has been excellent. You could not ask for better representatives! They are very pleasant to work with if you have a problem and they always come up with a solution to make things right if need be. I would recommend them to anyone, anytime! DealDash has a lot to offer. A great variety of products that they auction off is always listed everyday. You can always find something that you want or need.

Date of experience: March 28, 2024
DealDash -. DealDash Rep
12 months ago

Hi Rosely, we're so thrilled to hear about your excellent experience with DealDash! Your kind words about our representatives have put a smile on our faces. We're delighted that they've been able to help and provide solutions whenever you've encountered an issue. Your recommendation is the highest compliment we could hope for! Should you require any assistance in the future, please remember we're always ready to help. Happy bidding!

Florida
1 review
0 helpful votes
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Gotta be quick!
June 28, 2024
Updated review

Am usually disappointed when new members think the best way to win is to jump in and waste bids. This is very frustrating, everyone deserves a chance to bid and have the clock count down.

Date of experience: June 18, 2024
DealDash -. DealDash Rep
9 months ago

Hi Marge! Thank you for your feedback. We understand your frustration with bid jumpers. To help new members understand how to bid effectively, make best use of their bids, and take advantage of the benefits of the BidBuddy, we do provide numerous tips and suggestions, which are accessible from our website or via email. However, we recognize how challenging it could be when others do not abide by the same strategies. Your honest insight will be taken into consideration as we continue to look for ways to improve the experience for all our users. If you have further feedback or need assistance, please feel free to reach out to us. We're here 24/7 to help. Happy bidding!


Tried to do the steps for free bids and had a problem...
January 31, 2015
Previous review

Tried to do the steps for free bids and had a problem doing the comment required portion. Emailed them and they gave me the free bids anyway!

Date of experience: January 28, 2015
Tennessee
3 reviews
10 helpful votes
Follow Deborah W.
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Once you learn the ins and outs of auctioning on this site you will win stuff at low prices. For example: I won a 550 dollar vacuum cleaner for under 6 dollars. Including bids it was like maybe 15 or 20 bucks. I won a 300 dollar top quality duffel bag for like 6 bids which ended up being like a dime. I won a set of knives for 2 dollars. Since it was a half price sale I paid 98 cents. Including bids i probably paid 5 dollars for these top quality chef knives.

Date of experience: January 28, 2019
DealDash -. DealDash Rep
over a year old

Hi Deborah
I hope you are having a wonderful day

Thank you so much - You are awesome.

Please do not hesitate to get in touch with us directly, we are available 247 and we are always happy to help!

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Let me know if there anything I can do to further assist you.
DealDash loves you!

Florida
2 reviews
0 helpful votes
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Beginning to be overrun by some
April 8, 2024

This site used to be a great auction site, but lately I have noticed that even with fairly aggressive bidding there are a lot of bidders out there who are overtaking the auctions. It would be nice if management would consider a few more controls to give more folks a chance to win now and then.

Date of experience: March 29, 2024
DealDash -. DealDash Rep
12 months ago

Hi Jo, thank you for your feedback and your long-standing support for DealDash. We truly value your insights. We definitely understand that aggressive or frequent bidding behavior by some participants can make the experience less enjoyable for others. Rest assured, we’re continuously exploring ways to maintain fair competition and create a more enjoyable environment for all our users. If you ever need any assistance, please feel free to reach out to us! Our support team is always available 24/7. Happy bidding!

California
1 review
0 helpful votes
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ALWAYS! :)
June 13, 2024

This company has this customer service team that are above the entire world with their customer service personnel. You just can't go wrong with theses caring people. I have NEVER seen anything like it. DD keep up the FANTASTIC WORK.

Date of experience: June 3, 2024
DealDash -. DealDash Rep
10 months ago

Hi Steven! Thank you so much for your glowing review! We're delighted to know you enjoyed your experience with us. Your feedback inspires us, and we’re eager to continue serving you. Our Customer Support is available 24/7. Happy bidding!

California
1 review
0 helpful votes
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It can be very frustrating when you have a hard time playing with the "big bidders" that have big banks of bids. Also challenging is overcoming the "threatening" bidders names that make you unsure of where you stand. I wonder if anyone ever reviews the names that some of your bidders use. And, the statements under their names can be disheartening. I am going to start listing some of them so I can share next time I have a chance to review.

Date of experience: April 24, 2024
DealDash -. DealDash Rep
11 months ago

Hi Juanita! Thank you for your review and for bringing these concerns to our attention. At DealDash, we prioritize ensuring a respectful and fair environment for our users and we regret any discomfort you've experienced due to usernames and bios you've come across. Rest assured, we have a moderation tool and compliance team that looks into this to ensure we keep our platform a friendly and enjoyable place. We would be more than happy to investigate the specific users you've taken note of, please feel free to email them to us at support@DealDash.com. We're available 24/7. Looking forward to hearing back from you!

Jamaica
1 review
0 helpful votes
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Great experience
August 3, 2024

The experience of using the site was great and well as the product received

Date of experience: July 24, 2024
DealDash -. DealDash Rep
8 months ago

Hi Mark! Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark. Looking forward to continuing to serve you. Our Customer Support is available 24/7. Happy bidding!

Overview

DealDash has a rating of 4.5 stars from 4,472 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.

service
198
value
183
shipping
156
returns
117
quality
166
This company responds to reviews on average within 4 days