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DealDash has a rating of 4.3 stars from 4,493 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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I always enjoy getting on there and looking for all the new products and items that there are to choose from. High quality items, because I have received alot and know that this is real. Legit, take a chance and play, you will not be disappointed!
Hi Jennifer, thank you for sharing your delightful experience with DealDash! We're thrilled to hear that you enjoy exploring the range of new products and items on our site. We're glad as well that you've been satisfied with the items you've received as we strive to provide only premium quality items that our customer would love! As always, if you ever need any assistance, don't hesitate to contact us - we're available 24/7. Happy bidding!
It has become harder and harder to get a good deal on any item on DealDash. I find myself overpaying for what I could have purchased the same item on Amazon or at SAMS Club:-(
Hi Herbert, we're very sorry to hear that you're finding it harder to score the deals you would like on DealDash. As a competitive bidding platform, it can sometimes be challenging to win an auction, especially when there's a high demand for a particular item. We truly value you letting us know how you feel and regret any frustration you've been experiencing lately. We've reached out to you directly to gather more information and assist further. Looking forward to hearing back from you!
My overall experience with DealDash has been excellent. You could not ask for better representatives! They are very pleasant to work with if you have a problem and they always come up with a solution to make things right if need be. I would recommend them to anyone, anytime! DealDash has a lot to offer. A great variety of products that they auction off is always listed everyday. You can always find something that you want or need.
Hi Rosely, we're so thrilled to hear about your excellent experience with DealDash! Your kind words about our representatives have put a smile on our faces. We're delighted that they've been able to help and provide solutions whenever you've encountered an issue. Your recommendation is the highest compliment we could hope for! Should you require any assistance in the future, please remember we're always ready to help. Happy bidding!
DealDash is a fast, crazy, and fun bidding website. We try to outwit our fellow bidders to hopefully win our bids. Whether or not we win, it is fun and if you do win, the items are wonderful and well made. Having free shipping makes it even better! If you need to speak to customer service, they are so nice too!
I love the bidding. I just need to up my button pushing so I can grab the goodies faster. I also like the holiday boxes, Easter Eggs, etc. Adds a new challenge that's fun. Keep up the good work!
All my wins were awesome. Never had a problem with delivery. Only 2-3 times in 11 years was something broke and it was immediately replaced. I am always recommending this site to everyone!
Hi Nikki, thank you for sharing your positive experience! We're absolutely delighted to hear that you've enjoyed your wins and that our delivery service has met your expectations. We're sorry for those few instances when items arrived broken, but glad to know that we were able to resolve the issues promptly. We strive to ensure every customer has a great experience, from winning an auction to receiving their item in perfect condition. Remember, our team is always here ready to assist 24/7. Happy bidding!
It was very frustrating but Dan helped me in cancelling this order and fairly.
I am pretty new to this so have not had the time or money to build up thousands and thousands of bids and cannot compete with high bidders who bid on every bid pack if there are 12 bid packs for the same amount these high bidders bid on every one of them at least once giving them the ability to come in at the last minute and bid and win I think they should all be (fist) no bidder after a certain limit making it fair for all
This way these high bidders have to have bids already placed and cannot re-enter at the last minute
I have hung in there using all my bids and getting close to winning then these high bid people come in at the last minute and stay until they win. It's really hard to win any high bid packs I have won my share but have spent every bid I had to do so
Just feel it would be fair this way and give new customers more of a chance to compete
Thank you
Hi Elane, thank you for taking the time to share your thoughts. We value your feedback tremendously as it helps us understand how we could possibly enhance the experience for users. We do have No Re-Entry auctions where bidders are not allowed to re-enter if their BidBuddy runs out after the No New Bidder limit has been reached, we will send you more information about this via email. If you have further questions or concerns, please feel free to let us know! We are always available and happy to assist. Happy bidding!
Always the best at caring for their customers. Love it!. Thanks.
Hi Madeline! Thank you so much for your kind. We value your feedback and will continue to work hard to meet your expectations. Don't forget, we're here to assist you 24/7. Happy Bidding!
Some auction web sites have come and gone due to in my mind corrupt practices that were allowed. I have been bidder with deal dash since 2013, eleven years and never thought once that any shady things were happening. There are a few bidders that go wild and bid thing to high. That is to be expected some people just want to win no matter the cost. Thank you deal Dash for all my auctions that I participated in.
Hi John, thank you for your supportive feedback! It's absolutely delightful to know that you've been with DealDash for such a long time. Your trust and loyalty mean the world to us. We're committed to ensuring our platform is fair and transparent for all our users, so it's wonderful to hear that you've had consistent, positive experiences over the years. Once again, thank you for being an integral and loyal part of our community. If you ever need assistance, don't hesitate to reach out to us - we’re available 24/7. Happy bidding!
After 11 days the items I had won still indicated preparing for shipping, I was informed that it was an external vendor and the items would ship soon. I was given some free bids due to the delay.
I had a nice talk with the caller who contacted me. It was a pleasure to speak with Deal Dash representee about my experience with Deal Dash. I also appreciated the refund of bids on my comforter with the refund I believe, my memory is not what it use to be. Lol
Hi Jeffrey, thank you for sharing your pleasant experience with us! We're so happy to hear that you had a good conversation with our representative and found the discussion worthwhile. Hearing positive feedback about our team truly makes our day! Should you need any further assistance or have any more queries, please feel free to contact us. We are available 24/7 and always ready to help. Thank you again for your support and Happy bidding!
Package arrived open and missing items. Contacted DealDash and response was very quick with options to remedy the issue. With service like this they will continue to get my business.
Hello Ernest! We can't express how grateful we are for your 5-star rating and positive feedback. We're delighted that you're happy with our customer service. Always feel free to reach out to us, we're available 24/7 whenever you need assistance. Happy Bidding!
I have gotten some great wins over the years. Shipping is always free.
Hi Sylvia! We very much appreciate your positive review. Our team is ready 24/7 should you need any assistance in the future. Happy bidding!
Always a pleasure to do business with.
Not winning prizes for the amount of money I spend
Hi Maureen, we're sorry to hear that feel you've not won the same value compared to what you've spent in bids. Our goal at DealDash is to ensure that all of our customers find value in our platform, and we want every user to have a fair and enjoyable experience. Please note that winning can sometimes take a bit of time and strategy due to the competitive nature of bidding auctions. Although you may not be winning as much as you had hoped right now, based on our experience, many customers have reported finding great deals eventually! We've reached out to you directly to gather more information about your concern so we may assist further. Looking forward to hearing back from you!
The customer service from Deal Dash representatives has been absolutely amazing. Thank you!
Hi Gary! We're absolutely delighted to read your positive review! We aim to provide above-and-beyond customer service and we're so happy to hear we're on the right track! Remember, our team is always here, 24/7, to help you out if ever you need us. Happy bidding!
Paying for every bid is a joke. People think they're getting a good deal because they got an ipad for $150 but the increments take so long to get there you have to spend $300 in bids to keep it going and even if you lose, you are still paying for the bids on something you didn't even win.
Hi Logan, thank you for your feedback. We are sorry to hear that you are not satisfied with your DealDash experience. We understand how frustrating it could be when the competition is tough and you’ve invested much of your time and bids in the auctions. We do not hide that we are a pay-to-participate auction site, and the vast majority of our customers are repeat users who come back because they get amazing deals, even with the cost of bids included! Additionally, we have a unique feature called "Buy It Now" that allows you to purchase the item you were bidding on at its regular price and get not only the item itself, but also all the bids you used in that auction back. Moreover, we offer a 100% money-back guarantee on your first purchase of bids so you can try us out without any risk. I have issued that for you now and sent your refund details via email. If you have any further questions or concerns, please don't hesitate to contact us. Our customer support team is available 24/7 to assist you. Have a great day!
There's no way to win any of the items unless you throw so much more money at them than they are worth. It's a game of gambling that you will lose.
Hi Jaycee! Thank you for your review. We're very sorry to hear that your unsatisfied with your experience. We highly value your feedback and are eager to address your concerns. Please feel free to reach out to us at support@dealdash.com so we can assist further. As well, kindly note that we have a Buy It Now option on all our auctions. If you don't win, you can buy the same item for its regular price and get all the bids you used in that auction back. This is why we highly recommend that users bid only on items they like so that they can always choose the Buy it Now and never have to walk away empty-handed. We also have a 100% Money Back guarantee on your first purchase of bids if you're unhappy with our service. We look forward to hearing from you so we can address your concerns directly!
I had a defect with an item. The customer service team had my item replaced and shipped fast. They made the process very easy and responded fast.
Hi James, thank you for your positive feedback! We're delighted to hear that our customer service team was able to swiftly address and rectify the issue you had with a won item. Making sure our customers are satisfied with their wins is our main goal at DealDash. If ever you need more assistance or have any questions in the future, feel free to reach out. We're here 24/7 ready to help. Happy Bidding!
You can spend hundreds of dollars or even thousands buying points to compete with others for a win. Be cautious!
Hi Jean, thank you for your review! We certainly agree that bidding in the auctions does require careful planning, as it can sometimes get competitive and you might not always win the auction. That's why we have the "Buy It Now" option if you don't win an auction. This feature lets you purchase the item at the standard retail price, and in return, you get all the bids you used on that auction back, plus the item gets shipped to you free of charge! If you have any questions or need assistance, feel free to reach out to us at support@dealdash.com. We're available 24/7 to assist you. Happy bidding and we look forward to hearing from you!
Unless you have 500 plus buds it is very difficult to win. If you want to win you have to invest and purchase 500 plus bids. There should be better incentives for those who bid daily.
Hi Lucy, thank you for your feedback. We're very sorry to hear that you've had a less than ideal experience on our platform! We certainly understand how the bidding process could get intense at times due to competitive auctions. We're always looking into ways to improve our service for our valuable customers such as yourself. We offer various promotional bid prices and auction discount events regularly to help our users get more value. Each auction is unique and the number of bids required to win can vary widely. Using our "BidBuddy" tool can be a helpful way to manage your bids strategically. We always aim to make participation in our auctions enjoyable and fair. Please know that your insights are greatly important to us. If you have any further suggestions or concerns, please feel free to reach out to us at support@dealdash.com. We're available 24/7 to support you. Happy Bidding!
Must be careful as there are many "high rollers" on the site that will spend as much as they have to too win.
Many players spend way over the purchase price because they are just entertaining themselves.
Just do not get hooked and be smart.
Hi Paul! Thank you for your review. Bidding in auctions on DealDash can indeed be competitive at times, and it does require strategy and patience. We encourage all users to develop their personal strategy and set a budget for themselves. Our "Buy It Now" option also allows users to get back all the bids they've used in an auction if they choose to purchase the item at its Buy It Now price, ensuring that they don't lose their bids. If you have further inquiries or need assistance, please reach out to us at support@dealdash.com. We're here 24/7 to support you. Thanks again for your feedback!
Keep having that add one bed and someone keeps overeating you until the item is more expensive than just going out and buying it off the shelf in a store.
Hi Mandy. Thanks for your review. We're sorry to hear about your frustrations with the auctions. You may occasionally see the auction price for an item exceed its value during 'Time as Highest Bidder' or free auction promotions. DealDash doesn't limit the bidding in these auctions or advise people how to bid so this does happen in certain conditions. For example, some users are interested in achieving free bid rewards by leveling up their 'Time as Highest Bidder' and playing numerous bids during promotions. Then if they lose the auction, they will purchase the item at the Buy it Now price to receive all their bids back on top of gaining the free bids. However, this can be a risky strategy as the user who wins the auction would not have the option to buy the item at normal price and is not eligible to have their bids credited back to their account. They would still have the option to exchange the item to a specific credit amount, although this value may be less than the amount of bids they spent. We would love to assist you further and answer any additional questions you may have! Please feel free to reach out to us directly at support@DealDash.com. We're available 24/7! Looking forward to hearing back from you!
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: support@dealdash.com Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is adrian@dealdash.com
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is adrian@dealdash.com I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
Hi Rhonda,
Thanks so much for the star love!
We're delighted to hear that you're enjoying DealDash, thank you for your support. Here's to many more years!
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Happy bidding!