Review of DealDash: As expected
Thumbnail of user rhondak125
Wisconsin
1 review
0 helpful votes
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December 14th, 2020
Verified purchase

I've been playing this since 2012 and have won many items. It's a great way to purchase items at a low cost.

Date of experience: December 14, 2020

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    DealDash

DealDash

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Overview

DealDash has a rating of 4.2 stars from 4,443 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 84.4%
Positive
81
Neutral
6
Negative
9
View ratings trends
68
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How would you rate DealDash?
Top Positive Review

“Been here since the beginning and highly recommend Deal Dash!”

Vicki L.
12/17/24

I don't know what specific experience I experienced on 12/7, however, I have, over the years filled most of my gifting needs through my Deal Dash wins. The quality of the products have always been very good and there is something here for everyone. I have only had 1 or 2 hiccups over the years.but the staff is always very simpathetic and quick to make the situation right. I will continue to be one of Deal Dash's biggest fans!

Date of experience: 12/7/24
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Top Critical Review

“Greedy few”

Kathy K.
4/28/24

The same people win all the time! They appear to have unlimited bids, and enter multiple auctions at once. Do not like the new format and doubt I will continue playing once my bids are gone. It's just too hard to win these days!

Date of experience: 4/18/24
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Reviews (4,443)

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Reviews that mention popular keywords

deal dash (725) customer service (749) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user tubokeyia
Oklahoma
1 review
0 helpful votes
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July 24th, 2016
Verified purchase

I've won several items I normally would not have gotten the opportunity to obtain. It's fun too. The feeling of seeing the screen say congratulations is absolutely amazing. I also like how you can win free bids from being the highest bidder.

Date of experience: July 22, 2016

Thumbnail of user marcor189
California
1 review
0 helpful votes
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August 9th, 2022
Verified purchase

I have always been sceptical of deal Dash. After all, an item that costs a few hundred dollars simply can't be sold for $3 without some sort of disappointing catch. I am happy to be wrong. Deal Dash is really a name brand discount auction house, but Soo much more. Bidding is fun, not stressful.

Date of experience: August 9, 2022

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thank you so much for taking the time to leave a review for DealDash Marco. I'm happy to hear we were able to exceed your expectations and that you are having fun in the auctions, Happy Bidding!

Thumbnail of user helenl320
Idaho
1 review
19 helpful votes
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August 8th, 2020
Verified purchase

It's disappointing to experience how the bidding process can be ruined by how easy it is for others to shorten your bid time so not only do you waste a bid but it doesn't count on the timer to gain more bids. I also have lost out on a couple of items because the system locked up while trying to add in more bids which allowed someone else to win the item. Not sure if I will continue as the "Fair and Honest" bidding site isn't necessarily true.

Date of experience: August 8, 2020

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hello Helen,

Thank you for your review!

My name is Laura and I'm replying on behalf of the DealDash Happiness Team.

I'm sorry to hear that you feel this way and hope that I am able to ease your mind in letting you know that we are available 24/7 so if any issue rises at anytime please reach out to us right away so we can help!

Rest assured we have an excellent Compliance Team that keep a very close eye on all bidders and auctions, working diligently to ensure that nothing takes place outside of our Terms of Use.

Even so, we still like to check out anything that you find suspicious—I encourage you to reach out to us to so that we may further assist.

Our Customer Support Team is available 24/7 to help out via phone, chat or email.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Wishing you a lovely day!

Thumbnail of user maryl722
California
2 reviews
14 helpful votes
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November 27th, 2018

Customer service is excellent. Items are over valued, but worth bidding on if you can get at a decent price. The fountains are the worst.

HOWEVER, too many power bidders who are just greedy. Uncle Tan is the worst. Two cars, endless big ticket items, just a horrible player and DD has yet to figure out how to stop him. If there us a nice new item, the power players win. There are several others, all have no sense of fair play. I rarely play anymore. Why bother. It just isn't that much fun anymore. Need to limit the items that can be traded for bids. That way, you only play on the items you really want to win.

Date of experience: November 27, 2018

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hello Mary,

Thank you for your most honest, invaluable feedback here and I'm sorry to hear that you feel that way.

To address your concerns, DealDash now has 3 types of limitations:

1) Total winning limit of 50 per week.
2) Regular Once Per Week! (can't win the same item twice in one week)
3) Special One Per User auctions

Your DealDash experience means everything to us so please don't hesitate to get in touch with us, we are available 247 and we are always happy to help!

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Thumbnail of user jasonj1100
Washington
1 review
41 helpful votes
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November 17th, 2022

You will find some users have been members for several years. Those same users must be bots, workers, or something to that effect. Those users will bid on multiple auctions 24 hours per day. So in effect, this means that each of these users is literally spending thousands of dollars daily. I assume the implementation of these bots keeps the paying customers coming. I've spent hundreds and received nothing. Total Scam.

Tip for consumers:
Do not fall for it.

Products used:
I 'used' the auction services.

Service
Value
Shipping
Returns
Quality

Date of experience: November 17, 2022

Thumbnail of user davido9
DealDash -. – DealDash Rep

Thank you kindly for your feedback Jason. All users on DealDash are real users such as yourself and employees are strictly forbidden to participate in the DealDash auctions. We have been around for over 10 years and its more valuable for us to provide a great bidding experience for our users long term. Please reach out to support@dealdash.com so we can turn your experience around, we look forward to hearing back from you!

Thumbnail of user dawnh88
Washington
1 review
0 helpful votes
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July 11th, 2017

I've had a lot of fun bidding, even though I only have won a few auctions. I especially like the fact that many of the items come up for auction again later if you don't win the first time. In addition, their customer service is excellent.

Date of experience: July 11, 2017

Thumbnail of user stevenw44
Arizona
2 reviews
14 helpful votes
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April 24th, 2014

Deal dash takes care of business! I had a problem and it was promptly handled and i am very pleased! They have the best stuff bar none. So i am going right back to get some. See you all at dealdash.com

Date of experience: April 21, 2014

Thumbnail of user frankm53
Kentucky
1 review
0 helpful votes
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January 28th, 2014
Verified purchase

I did not buy anything today but have purchased some gift cards, etc lately. It is fun to try win but there are so many people playing it is almost too hard anymore. I spent over 400 points trying to win a weed whip and another person kept on until I gave up. Those who have unlimited bids or will spend any amount over the cost of an item just to win takes the fun out of the auctions. I'll give it three and a half stars.

Date of experience: January 28, 2014

Thumbnail of user lindaa24
Oregon
1 review
1 helpful vote
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January 28th, 2014
Verified purchase

I love DealDash. The only thing I do not like is when other bidders keep jumping in and not letting others get to the free bid level. I have won an I-Pod, Galaxy phone, Sony playstation and many gift cards. Besides getting great deals, it's fun.

Date of experience: January 28, 2014

Thumbnail of user heatherb34
Illinois
1 review
1 helpful vote
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February 13th, 2014
Verified purchase

The customer service is great but this site definitely needs more work they should take a look at beezid and see how they have their site because it would stop people from slamming bids if Deal dash does what Beezid does!

Date of experience: February 13, 2014

Thumbnail of user johnc551
New Hampshire
1 review
4 helpful votes
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June 18th, 2016

I contacted customer service via email. They had said it would take approximately 5 business days to respond. It was in fact less than five hours they not only contacted me but they totally satisfied my request and I am really blown away because it just doesn't happen like this.

Date of experience: June 16, 2016

Thumbnail of user darciab2
Pennsylvania
1 review
5 helpful votes
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September 12th, 2022
Verified purchase

The item I won was fine, however in the 10 years I have been with dealdash, in general, the items up for auction have become over valued, over priced, pretty much useless. Make up, gift cards to places, only city people have access to, clothing in petite sizes, cars? Boats? And buying bids to bid on bids?. Seldom do I find an item worth bidding on. Most of the time the "valued" price is inflated substantially, I can buy it much cheaper through the company or store. The excitement of the bidding ran out. I am just finding the whole experience less satisfying than it was even three years ago.

Date of experience: September 12, 2022

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Darcia, thank you for taking the time to leave a review for us. DealDash wants to bring a wide range of exciting and new items to auction, and to do so we work with major retailers like Walmart and Amazon, as well as multiple brands and distributors from Aava to Wilson & Miller. It is the Manufacturer’s Standard Retail Price (MSRP) that is the base for our Buy It Now price. Of course, we are hoping you can take part in the auctions and win many of these items at a great discount. If there are any items you would like to see on DealDash, please let us know and we will be more than happy to pass it onto our auctions team!

Thumbnail of user sharonm26
Pennsylvania
1 review
1 helpful vote
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November 19th, 2012

For the second time in a week, my bought bids are not reflected on a timely basis. It is now 5 hours later after I bought 900 bids through Paypal, their "preferred" vendor, and still a no show on my bid count. I have subsequently lost 104 bids on an auction item that I wanted to continue bidding on, but could not. It has ended. The initial email response from support was to apologize as they have been so inundated by increased auctions and business, but it does not help my bottom line!

Date of experience: November 19, 2012

Thumbnail of user carried15
Illinois
1 review
1 helpful vote
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January 2nd, 2015
Verified purchase

I accidentally purchased $70 worth of bids. I thought my charge card was going to be "on record" if I wanted to purchase. I have never done this before, so I don't know how it is supposed to work. I asked for a refund and it was promptly returned with a very polite email giving me $X amount of bids to try the system to see how it works! I haven't had time yet, but I am looking forward to bidding. I think I might like it and save $. I will most likely join then. Thank you for your generosity.

Date of experience: December 30, 2014

Thumbnail of user cynthiab936
Tennessee
1 review
5 helpful votes
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October 7th, 2020
Verified purchase

For me personally deal dash has been a fun way to pass the time even though I don't win as often as when I first created my account. Also, any time I ran into any kind of issue the customer service was always very pleasant to deal with. However, if I could change one thing about Deal Dash, it would be the availability and frequency of when and how many free bids one could obtain - and all issues pertaining that area. Other than that, it is a nice site, as long as you are okay with losing majority of the time, but hey, that just makes each win that much sweeter!

Service
Value
Shipping
Quality

Date of experience: October 7, 2020

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Cynthia,

Thanks so much for taking the time to leave a review!

We're delighted to hear that you're enjoying DealDash and that you've always had a top-notch experience with our Support Team — we aim to please!

The daily challenges we run from time to time, as well as our Daily Returning Bidder and Time as Highest Bidder Rewards are equally available to all customers. We hope that you enjoy participating in these challenges to have a chance to earn rewards.

Please don't hesitate to get in touch if you have any additional questions or concerns, we're always happy to help!

Our Customer Support Team is available 24/7 to help out via phone, chat or email.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Have the best day!

Thumbnail of user arons18
Texas
1 review
4 helpful votes
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June 8th, 2017

Cancelled my account without warning and never refunded money for purchased bids. Spent over $60 opening the accounts by buying bids. No additional support was offered. When I attempted to call to resolve the issue the representative used profane language and hung up on me.

Date of experience: June 8, 2017

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Aron,

Thanks for getting in touch. Please note that your two accounts were closed since there was a direct violation of our terms of use. You participated in the same auction with your two related accounts, which is strictly prohibited. Quoting our terms of use:

"Any kind of collusion or team play is strictly forbidden on DealDash. By definition, this includes, but is not limited to, two or more members working together as a team, or creating the impression that there are more people involved and competing to win an auction than there actually are, or placing bids until Buy it Now offers are earned and then switching over to another account to continue to earn further Buy it Now offers on the same deal.

DealDash does not allow two members that know each other to participate in the same auction. Two members participating in the auction are by definition engaging in team play, and automatically lose their right to purchase the Deal or receive any of their spent bids back.

We reserve the right to disqualify, in our absolute discretion, any users we suspect to be working in a team by voiding all their wins and freezing their accounts. No funds or bids will be returned or transferred into other accounts. If a user is found to have violated the Terms of use, any free bids provided to them and used, including those provided in the past must immediately be paid for by user at their current selling price."

You can access the full terms of use here: https://www.dealdash.com/terms-of-use

I´m afraid there are no refundable bids in your account, since all purchased bids have already been used in the auctions.

As far as the phone call where "profane language" was used, we record every single one of our calls, and haven't been able to locate the phone call you mention.

Our Customer Support team treats all of our users respectfully and kindly, this is our number one core value. However, if you could provide me more details about the phone call (phone number you called from, name of the representative, or any other relevant information), I'll be happy to double check.

I hope this explanation is helpful, and if you have any questions or concerns we'll be happy to assist.

Best,

Adrian

DealDash Community Manager





Thumbnail of user at270
Arizona
1 review
1 helpful vote
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March 15th, 2013

I am writing this to anyone who enjoys penny auctions there are a lot of scam auctions out there DealDash is not one of them. They have so many auctions going that I was able to scoop items up for only a penny my first day. Also after an auction reaches 5.00 no new bidders can bid so no one can jump in at the last minute and steal an item you have been bidding on for an hour or more.
A. T.

Date of experience: March 14, 2013

Thumbnail of user jillb16
New York
2 reviews
2 helpful votes
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September 5th, 2013

I just checked out deal dash for my 80 yr old mother because she kept seeing the commercials on TV. My experience was ridiculous! It ended up costing me a lot of money that I do not have! Luckily I was the one who did this and not her, considering she is on a low income! I was consistently shown as the higher bidder but my points would run out and you would have to buy more! This is we're a person could get ripped off because it continually keeps adding on ten seconds and never ends! I will NEVER use this site again!

Date of experience: September 5, 2013

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Jill! Sorry to hear you didn't have a good first experience. We have a 90 day money back guarantee covering your first bid pack purchase, so if you're unhappy with your experience you can get a refund - no questions asked! This gives customers like you the chance to try the auctions without having to risk losing your money!

Please get in touch with our customer support staff if you'd like us to process this refund for you.

Thumbnail of user eds201
California
1 review
1 helpful vote
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February 7th, 2014

I've been using Deal Dash for about 7 months now & just love the site!. A couple days ago I won a totally tricked out electric scooter worth well over $500 for about $160. I was so excited when I won it, that I put my wrong address down! Not a problem for DD, with a little help from Customer Service, Bam, they had it corrected before it shipped out. I am one happy bidder:-).

Date of experience: February 5, 2014

Thumbnail of user jimb307
Louisiana
1 review
1 helpful vote
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July 20th, 2017

Everybody loves auctions. It's fun to bid on items you want and try to figure your best plan to win them. Deal Dash offers you a wide choice of item types, prices and plenty of tips and training blogs to get started. Whatever your interests and whatever schedule suits you'll find a match.

Further, if you have a question or a problem, their customer service will amaze you! They respond as if they were waiting just for your contact and the sincerity and openness of their response displays a level of effort that is all too rare, nowadays.

Date of experience: July 20, 2017

Thumbnail of user zachr3
New Jersey
1 review
0 helpful votes
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August 15th, 2013

There are way too many rude people who use this site, if you're smart don't even start using this site. Look at it this way, if u buy an ipod for say $30 u'll be like "omg look how much i saved!" but in reality those $30 equal 3000 bids which each cost 60 cents. Dealdash makes 1,830 bucks for something they bought for like 100 bucks. And in my experience for the past month there are now way too many people to win anything for cheap prices that make sense. If you want my advice, don't even start or try this site out.

Date of experience: August 15, 2013

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Zach, thanks for your feedback and sorry to hear you don't enjoy the site. Each bidder has a bidder bio which they can update to share something about themselves. Although the majority of people use this in a kind and friendly manner to share hobbies, etc. there are some that use the bio to try and intimidate others - for example say. That they'll bid forever! Most people however just try to ignore the ridiculous or rude bios and then report it to our customer support team so we can remove the bio and request the person to use the bio as intended.

As for the price items get sold for it may seem that someone from outside the company could calculate the money DD makes using your calculation example, however these calculations don't take into account all the free bids used in the auction, the fact that bids are purchased on sale at 15¢ instead of 60¢ and that most people that don't win the auction get those bids back for free to try again after the auction is finished because they Buy it Now. With that said, of course we want to make a profit and we do so in order to exist so that we can continue providing a fun place to shop and get some great deals. We are the longest operating site of our kind in the USA since 2009 and there have been hundreds of PA sites come and go - one reason being they could not sustain supplying the deals therefore went bankrupt. All in all, we have about the same profit margins as an average retail store and it's our mission to continue providing a fun, fair and honest marketplace for people to come together and shop. Anyone interested in giving DD a try can do so completely risk free as we offer a 100% money back guarantee on your first purchase within 90 days - no questions asked.

If you'd like to learn more about our business please feel welcome to contact our support team via email or chat. I hope I was able to address some of your concerns and provide some useful information in this message. Sincerely, David

Thumbnail of user annemariec3
Texas
1 review
1 helpful vote
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January 22nd, 2013

I love Deal Dash! When they make mistakes they inform their customers and apologize. I was very impressed with that. The only thing I wish Deal Dash would do is offer more quality products (other than electronics) for auction, ie, bread pan, canned air, and desk fan to name a few. But, I am sure they make some people happy.

Date of experience: January 22, 2013

Thumbnail of user camk
Canada
4 reviews
7 helpful votes
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March 31st, 2017

DealDash is really an entity of its own. I think they are behind all the products on the site but they do seem to be well designed and thought out.
Who's to say what is a brand and what is not? Prices to buy bids go up and down so try and buy at 12 cents (at time of writing, that's the best deal). It is a game and like all games, it has rules. Do your homework and don't just jump in and start bidding. Make sure you keep count of your bids. Price goes up by a penny but that bid costs you money and it adds up fast.
All that said, while there was stressful moments, I certainly had a lot of fun and Dealdash customer service was great and made the experience better. GL!

Date of experience: March 31, 2017

Thumbnail of user bryceb95
Tennessee
1 review
0 helpful votes
  • Send Message
March 29th, 2022
Verified purchase

Customer service notified me about a product I was buying it now that was not going to be available from manufacturer. I was given the option of choosing something else or cancelling. Deal dash is always great to work with.

Date of experience: March 29, 2022

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Bryce, thank you for taking the time to leave a review for us! I'm happy to hear that our Happiness team was able to resolve an out of stock item for you. We are always here for you 24/7!

Thumbnail of user carlosc701
Washington
1 review
0 helpful votes
  • Send Message
October 18th, 2021
Verified purchase

I enjoy deal dash for most products. I've won a few products with the most expensive being a $500 headphones that cost me $20 + bids for a total of about $40. There are however a few players in here that have made a name for themselves as "don't bid against me or you will lose". Basically their strategy seems to be to bid to infinite, just eliminate the competition. Even if the price goes above the retail and buy it now. When I see those names, I just drop out. They make it less fun or need a limit.
An example would be a $100 item. Buy-it-now would be $100. The action would go to $130 until they win. Taking a loss but I guess building up a reputation and overall profit.
It's basically the economics of eliminating your competition by taking losses.

I still play as long I avoid those players and really high prices.

Date of experience: October 18, 2021

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Carlos, thank you for your review and I am happy to hear about your recent wins! We have auction limits (once per 30 days and once per user auctions, 50 weekly win limits, no re-entry auctions) to provide a fairer auction platform and if you have any feedback on how to further level the playing field, please let us know by emailing support@dealdash.com. Happy Bidding^_^

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From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 4 days

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