DealDash Reviews Summary
DealDash has a rating of 4.5 stars from 4,481 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
I couldnt use the site. So i called about the money back refund. The agent did not hesitate and quickly credited the money back to my card. I also have a crappy phone. And he was very calm with me. GREAT CUSTOMER SERVICE
I needed a refund and it took James about 1.5 minutes to do that for me with no, absolutely no hassle for me. I can't believe this just happened. I love DealDash. I wish I could afford it and had the time to spend on it. It seems like a really cool thing you guys are doing here. Thank you James!
Wont be shoping with u due to bidding process im used to bid and its bought but u have to spend money on bids and the product thats almost the same as buying retail price only reason i will give all stars is for fast and productive customer service
It was a fantastic experience, Adrian took care of the problem I contacted him about. He was very understanding and opted to hold to the email I received.
Don't believe all the 5 star reviews on this site for dealdash. Check the Better Business Bureau and actual independent review sites for the truth about this company. Don't waste your time or money on this carnival scam.
Had a problem with my paypal. Customer service handled it immediately. Very professional. Thank you for your excellent service.
I learned a lot about how touch screen montiors will work with or with out a mouse. I was also told how the auction site worked. I can't wait to try it out
Inspire Believe Dream
Kathryn Schwartz
http://www.turnkeyresidual.com/KathrynSchwartz
Don't get hooked on this game. It's real easy to do, In the beginning they will let you win some small items($10 range) to reel you in, but that's about it. Once you win a couple of small items, they no even allow you to bid on them any more. You have to bid on the more expensive ones. I don't believe they present the factual history of what items are being sold for. When you look at the winning history of a certain item, the current auction prices for the same item aren't even close in price. It's a game of Bait and Switch. The site is good for some expensive entertainment, but that's about it.
Hi Jay. Thanks for your comment and sorry to hear that you did not have a good experience with us. Please note that all of our winners are real people with real deals. We have a maximum standing of A+ by the BBB, and are periodically audited by independent third parties. Please let us know if you have any more questions, we'll be happy to assist you. Congratulations on the 5 items you've won!
Me being who I am I do not pay attention when signing up for things, so when I made a huge mistake on my part, James was quick and able to help me fix and right my wrong! This service has made me even more excited to be apart of this very helpful community!
I did not care 4 the bidding system; I tried to purchase several items with no
Luck. I got frustrated, and deceided your site was not 4 me!
Sincerely
Mark J McGuire
Hi Mark. Thanks for writing and sorry that you did not have a good experience on our site. DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance.
If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won.
When I entered the site, I saw the Black Friday Bids for sale which seemed too good to pass up, but I had not realized that the item I was interested in may not appear for some time, and I could be away when it did appear for auction. I may not have purchased the bids had I understood the process.
Hard to get a hold of someone in Customer Service., as there are no phone numbers provided. However, I finally tracked down a phone number on my Pay pal account associated to Deal Dash Customer Service. The guy in London was really amazing and understanding, and I got fully refunded.
Fixed my error fast and quickly with the shipping Great job Dealdash
Very fast, prompt, and courteous service! Easy to deal with.
Didn't know what i was doing im sure it is a great site i just need to do a little more research.
Thankfully
Lisa Scott Wright
Hi Lisa. Thanks for writing today. If you have any questions or concerns, you can always contact us and we will be glad to help!
Deal dash is the best site ever, will never stop using them ever.
Me and my husband were bidding without realizing our card was getting charged for the bids i contacted customer service and adrian was great and provided great customer service and refunded our money back thank you adrian!
I just signed up with DealDash and was browsing through the website unknowingly I bid on something. The charge went through my account I called Customer Service and was helped by Matthew D. Who was very understanding and gave me a refund. He also gave me a quick review on how things work on DealDash and let me keep the bidpoints that I bought by mistake.He also sent me some useful information with my refund notice. It was a pleasure dealing with him.
An account was open on deal dash without my permission and they refunded my money the very next day no questions asked. Very helpful
About the Business
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi John. I would like to invite you to take a moment and to read our Audit Conducted by Ernst & Young:
https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf
On a separate note, we have a maximum standing of A+ on the Better Business Bureau, and get periodically audited by independent third parties.