Won gift card - received card in mail- went to validate card and found it had no value assigned to it. Wrote deal dash and they are working to resolve the problem. Very quick response and I am, so far, happy.
When you win an auction you have a choice of receiving the item or bids. Because of this, people over the years have racked up an unlimited amount of bids and can literally win every auction. You do not have a chance of winning an auction against those people. It did not take very long to figure this out, so don't waste your money.
I have been a customer since March 2016 and have enjoyed participating.
On the rare occasions where I have had a problem with a product, customer service (different analysts same high quality of service) has always resolved the issue to my benefit.
One of the highlights of my DealDash experience was when I won the Jeep Cherokee in May 2019. James provided excellent service.
It was the smoothest purchase of a vehicle in my life.
It took me some time to understand the concept of some bid packs being available as a one time per user. But I appreciated how you evolved and became inventive and added bid packs to facilitate purchase of bids to long time loyal customers while growing your business and being fair to new customers. I also feel that the products you sponsor for new upcoming companies like Bolvaint and Ashley Avenue are quality.
Have enjoyed using deal dash from the very first time i got on the site. Very easy to use and very honest bidding. Anything that i won was delivered promptly and free as promised. Have had no problems with anything.
Have been very satisfied with the items, and service you provide on this site. I must admit, some of the bidders are not very understanding on how the timer works. But overall I highly enjoy the auctions>
At first I enjoyed playing DealDash, I got nice items for a cheaper price than I could buy in the store. Even thou they do not ship to Alaska I used my son's address and would get the items when I went home. Got a lot of Christmas presents. The other problem is the longer you play the more bids you have to buy to win your item and the less free bids you get when you reach a higher level. I placed a bid on Friday for an Apple MacBook Lite and bid until Sunday spending $1165. 00 on bids when it only cost $1139. 00 and still did not win. It is fun at first but not later on. Just be careful.
Great fun and nice products with fast shipping. Love the nailbitting fun! Lots of very cool and up to date items that really anyone will want to get for themselves or as gifts for loved ones or friends!
I don't usually use sites like this, but i found out that to me this is the safest site out there to buy and use bids, sometimes when using webroot to rate other sites it may take awhile to get your bids in the long run it's worth the wait
I love the competition and the price of bids versus products offered. I have won two jack type stools for my kitchen island, three ottoman, high end computer chair for my office, keyboard and Kamikoto knives for the kitchen just to name a few.
It has been a great auctions experience!
There was a time that DealDash was fun and exciting... but now it is just plain annoying and frustrating. I end up losing more and more money now - so once I run out of bids this time, I will no longer be wasting my time or money on DealDash. :(
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: support@dealdash.com Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is adrian@dealdash.com
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is adrian@dealdash.com I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
DealDash has a rating of 4.5 stars from 4,472 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
Hi Laura,
Thanks so much for your honest feedback.
We do have some bidders that have been with us for a while and are more active than others. Recently we added a 50 wins per week limit on all auctions on DealDash. After implementing this we saw the number of unique winners increase by approximately 30%. We’ve also been adding more One Per User auctions, as well as previous promotions where auctions cannot be exchanged. With that said, the majority of auctions are not exchanged and the winning bidder receives the item they won.
We, of course, are hoping you can win many of these items at a great discount! If you don’t win an auction, we do have our Buy it Now option which returns the bids used back to your account. Some of the most successful bidders use Buy it Now, meaning they either win for a great deal or buy the item they want anyway and get all the bids back.
With all this said, we are truly grateful for you speaking up and being honest. Conversations like this are invaluable to us and I will make sure your message gets shared with the rest of the Team, and that your voice is heard in our ongoing discussions about how we can improve.
Please do not hesitate to get in touch with us if you have any further questions or inquiries - Your happiness is our passion.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
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The Team at DealDash