I greatly enjoy the site. It'd nice to find a site that is "real" and you actually have a chance to win or you can at least buy it now to recoup. That is so important to me to know what is the price up front so I can know my exit strategy if I do not win or when to call it quits and just but the item that I always know I can do. I very much like the gift cards and would like you to increase the variety if at all possible. I'm telling everyone I possibility can about the site, but it sure would be nice to have something I could hand them to help them remember it and the web address when they get to their computer. Your prompt service on purchases is great! Maybe see if you can work out a deal to have gift certificates for travel, ie airlines, and US trains. Maybe even some hotel chains or theme parks. Have you thought of getting Geek Squad tech support gift cards or anti virus software? I may have missed it, but think about having just an area for a suggestion site to give you ideas. Keep up the good work
Have enjoyed Deal Dash for almost 2 years now, excellent actions, free shipping. Would recommend to anyone that enjoys this type of auction to give
Deal Dash a try.
Out of no where I was charged without my knowledge $72 after multiple requests for a refund no one has contacted me since. Do not recommend for anyone it is definitely a SCAM
Deal Dash is a trusted and truthful site. I had used it and I'm gonna keep using it. They have everything with reasonable price, and there statements are true.
All customer service should be like the people at Deal Dash. It would go a long way toward bringing world peace. Lol. Keep up your great service Deal Dash!
I have had surgery recently and DealDash has been my entertainment throughout it. I have gotten some very nice products and the thrill of competing for them was great.
Thank you so much for your 5 star review Vicki! We are wishing you all the best for your recovery and many more thrills moving forward!
There has Never been a time where I had to call Support Team and the Problem was resolved in ASAP or as fast that could be done according to the Problem, but they did their best. It's always a Pleasure to call Dash no matter how upset I am because with 5-10 minutes we are laughing while they are Working Hard to fix the problem. They are all a Great Group of Employees who I now call My Family.
Thank You Deal Dash for Pairing a Great Bunch, they are TRUELY Awesome.
Jo Vaughn
Iloveparadise4
I decided to sit down one night and watch and bid on an auction. One lasted over 4 hours. The people that win must live on their computers. The buy it now price was $100,25%, over what I could buy if for. I hope this review makes people take a long hard look at the time and money needed to win. The math in time and money will not work out for most people. It's not a scam. It's just not worth it. I personally believe that many of the glowing reviews are employees. I'm glad I had not invested much money before I gave up. When it costs only. 60 or. 30 cents to bid you can have 100 people who bid using up $10 of their money at. 60 cents per bid that is 16.6 bids per person. Each bid adds 10 seconds. 16.6 times 10 seconds means each person adds 166 seconds to the auction. Times 100 people is ******* seconds. That is over 4 hours. Many more will bid and just give up before the new bidders are locked out. That will add more time. Do your math. I just can't see how this would work for the average person. Who has 4 hours to spend to save $10 on a $40 item. Look at the bids if an item is up to $300 that is 10 seconds for every penny on the $300. That's 30,000 pennies and 30,000 times 10 seconds. People at home with bots will kill you trying to win. A $300 item will take you 3 days to win. This is not for your average person.
Hi Kelly,
Thanks for your review. I'd like to clarify that people bidding at home are not using bots. What they use, is our bidBuddy tool. It's an automated bidding tool that's used by the most successful bidders on DealDash. In fact, BidBuddy's are responsible for the majority of the auctions won on the site.
The BidBuddy will places bids for you when the clock is about to hit zero - the best time. If other bidders are placing "single" bids, the BidBuddy won't waste any of your bids. It will only place a bid when the auction is about to get sold to someone else. And if you win the auction any remaining bids will be returned to you.
It's a great tool to use especially when you can't be at your computer (as you mention in your review). It's also the best way to stay in the auctions, and conserve your bids. By using the BidBuddy, you dramatically increase your chances of winning auctions! I hope you’ll find the tool useful.
Please don't hesitate to get in touch if you have any other questions.
Good luck in your next auction.
I LOVE DEALDASH ITS IS FUN AND YOU CAN GET SOME GREAT DEALS. BUT WATCH WHAT YOU ARE DOING. STUDY A LITTLE BEFORE YOU BID. YOU CAN GET MORE IN IT THAN IT WORTH. KEEP UP WITH YOUR BIDS AND HOW YOU PAY. I FOUND THIS OUT THE HARD WAY.
THEY HAVE SHILL BIDDERS (PROBABLY EMPLOYEES) ON THE SITE. THEY'LL LET YOU WIN OCCASIONALLY. BUT YOU AREN'T GOING TO WALK AWAY WITH ANYTHING SIGNIFICANT I GUARANTEE YOU! NO MATTER WHAT STRATEGY YOU EMPLOY YOU CAN'T BEAT THEM. I BET NO ONE WILL SEE THIS REVIEW. GO TO FACEBOOK, YOUTUBE ETC. DON'T GET TOOK LIKE I DID!
Hi Don,
We get proactively audited by Ernst & Young to ensure that there are no shill bidders, employees, or bots in the auctions. We guarantee that all bids are placed by real users.
We can provide the audit document if you want to take a look. If you want it, feel free to email me on adrian@dealdash.com
I look forward to hearing from you.
I accidentally purchased the 4000 bids! They emidiatley refunded it for me after I emailed them... they responded in almost less than one minute! Thank you Deal Dash!
Adrian was the consumate professional when dealing with the issue I had. Adrian took care of it immediately and very importantly to my satisfaction. Thank you so much.
I've been using them for a week or so. First night, I won some cheap auctions (slightly less value than my buy in) but nothing since. I suspect the first wins are to draw you in. Overall, it's still been fun, just don't fall for the commercials; you aren't going to "win" big without spending bigger.
**Update 4/10/14: I have "won" a couple more auctions since my last review; and flat out purchased a few other things. I've still been more financially beneficial to them than they have to me, but I've come close to breaking even. I'm still waiting for most of my wins/purchases to show up (only gotten 2 out of 13 so far), so I'll update if there are any issues on that end. I don't feel like the site is a scam or rip-off, but you are not going to come out on top. Just like in Vegas, the house always wins. It is fun, though, and worth giving it a shot on a limited basis if you have money to throw away. Just don't expect to win anything expensive if you don't toss hundreds or thousands of dollars into it. I'll probably drop another hundred or so over the next couple of weeks to see if I can get something better than a 10$ gift card or 40$ fryer, and if I do, I'll eat crow and update my reviews.
I started on Dealdash a couple years ago and they were very busy and I did not receive my winnings for a few months. But when they came it was neat. I know now you are better.
I have not purchased or won an auction in a while but do go in to see if there is any thing that I am interested in. I enjoy deal dash. I would give it 4 stars.
Great site... the bidding is fun. Items come quickly to your door as described and shipping is free... even on big things. Great deals to be had if you are a smart bidder. I love the site.
If you have a problem, send DealDash an email. I promise you they will fix it. They have helped me dozens of times before. And they are always very prompt in replying.
Pete
I my first 2 auctions for 1 cent. Since then I haven't even come close to winning. I think I was hooked into believing I would win often. That's not how it is
Hi Sue,
When looking at your bidding history we see you’ve won $85 worth of gift cards plus an outdoor grill set. Based on your recent bidding history we think you can improve your chances of winning more auctions by changing your strategy just a little bit.
The high majority of the auctions you are bidding on, you are only placing a couple bids, therefore reducing the odds of winning. One tip would be to have more focus and concentrate your bids on one particular item rather than a few bids on multiple different items. By doing this you’ll increase your chances of winning and if you don’t win, you’ll have set yourself up for a good option to buy it now and get your bids back.
Sue, we hope this bidding tip will help you out. We would love to talk with you more and learn how we could improve your experience and see you win more auctions.
Sincerely,
David
Your auctions are easy to understand, but when accidents or mistakes happen, it is great to get help to fix them. I do wish you had a customer service phone to help quicker.
Through no fault of the shipper I often have problems. This is a rural area that does not have street delivery. I appreciate the way this matter has been handled, with direct contact.
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: support@dealdash.com Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is adrian@dealdash.com
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is adrian@dealdash.com I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
DealDash has a rating of 4.5 stars from 4,472 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
Hi Diana. I apologize for any inconveniences or delays.
I have reviewed your account information and can confirm that your refund was successfully processed n 11//28. Typically the processing time is no more than 3-5 business days, but if you have not received your refund I would recommend contacting your bank directly.