Not knowing what i was doing at the time i started to try to get something for less.
I found my self being charged on my credit card more that what the product could be bought for.
Sorry i'm old and shouldn't be doing something i know nothing about.
Thanks for understanding. This is not for me
Glad we could help Frank. If you change your mind, we'll be happy to welcome you back.
I have given this auction site a full week. I've been up at all hours watching, and have figured out how to us the auto bid. This is great. If I find something I like. I just put up what I want to wayger. And get up the next morning and see the results. I love it.
CHECKING? 10 second rule?
Well, I have one question that I would like answered.
Before I give any more stars.
And that question is what is with the 10 second bid not working when I'm the only bidder? The timer gets to 0 and a message flashes CHECKING.
Now the timer would be at 12+seconds if it continued to count down and BAM another bidder jumps in? That has happened 4+ times to me. I would like to know why the 10 second rule does not or is not allowed to apply in those situations?
Other than that it is an addictive experience
And I do enjoy the concept but until this CHECKING thing gets cleared up for me I cannot in good faith recommend anyone to deal dash.
Hi Charlie,
Thank you for your most honest, invaluable feedback here and I'm sorry to hear that you feel that way.
From what you have told me, it sounds like the web browser was not updating immediately. DealDash is one of the most reputable and trusted auction sites in the industry and all auctions are played with real bidders just like you trying to win a great deal. I'm sorry if this has caused you to think otherwise. As the site uses Internet as a medium, there is always the possibilities for lags, delays, network interruptions, etc.
In this case the system was checking for any booked BidBuddies from other members that it must activate and keep the auction running. I do know that no one has had any extra time or advantage to try and outbid you. In the case that you see the auction timer hit zero and you are not immediately congratulated with the fireworks animation, it may be the case that there’s a delay in automatically refreshing the website. I’d recommend quickly refreshing your browser to see if the auction has ended or not: either the auction is still ongoing and you still have a chance to participate in the auction, or you’ve actually won the auction.
One thing that may help is to keep other tabs, windows and browsers closed while bidding to help keep your computer running as quickly as possible. Also it is always good to use the BidBuddy when you can, as there is a system in place that will ensure your bid is placed even if there are any unexpected network interruptions or loading delays.
Fair & Honest is a symbolic capture of DealDash's core values, these values start and end with our commitment to being humanistic.
I would love to show this to you, as it seems you've had a negative experience. Please do not hesitate to get in touch with us directly, we are available 247 and we are always happy to help!
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Your DealDash experience means everything to us.
I just joined and hadnt bidded yet realised my cards had been charged so I decided to opt out. I called customer service about it they promptly returned my funds. Very, very fast five mins. My funds were replaced. Thanks Deal Dash!
Worst auction experience of my life. I spent 6 hours bidding on an item. When the timer hit zero, I had the high bid. It congratulated another bidder and gave it to them. The next item I bid on, the time hit zero, I had the high bid again. There was a 2 second pause and then another bid came in and the time reset. Customer service said when the timer runs out Bid Buddy checks to see if it had to put in any bidsfor anyone. Deal Dash is a complete scam.
Hi Robin, I'm very sorry to hear about your negative experience. When someone has bids booked in their BidBuddy the auction can not end which is why the auction continued. We recommend using the BidBuddy because the majority of the auctions are won this way. Since you did not win an auction with your first bid pack, those bids have been returned to your account for a second chance. I'll be happy to help answer any questions you may have. Sincerely, Dave
I was skeptic initially to start using DealDash. I never tried any online site like this. After signing up I won a few items quickly so it kept me going. Then for a while I did not have much success. I was not winning hardly anything at all. But as I spent more and more time learning who is who and what strategies they follow, I occasionally won larger ticketed items. Then I learned different strategies and I started applying those. I am not going to lie, in order to win, you either have to have a lot of money or a lot of time; either way, however, it is possible to win big. I would say all the money I spent is probably only 1/3 of the value of items won. I am thrilled with the results. I also have to acknowledge I think very highly of customer service. They have been nothing short of fantastic. Well done!
Bidding on items on dealdash is half the fun. The items you win are worth the bidding because they are high quality. You need to read the rules before bidding to make it fair for all who you are bidding against. Dealdash wants to make the experience good for everyone.
Hi Robbie!
I hope you are having a wonderful day.
We love sending out auction wins to our customers ☺
I am so happy to hear you could win yourself some great deals!
If there is anything that we can help with going forward, feel free to reach back out to me at any time! Our fantastic Customer Service Team is also available around the clock to assist you and answer any question you may have.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Your friend,
James
Any time I've had a question or concern about the Deal Dash website or bidding process I just contact customer service and I receive a prompt and courteous response. Many other companies could learn a lot from Deal Dash's model. Thank you to the the Fairest and Honest bidding site on line.
I have won alot of items, some for just a penny, others have cost several hundred bid! Study and be prepared, you will not win the first time! Study and try again, it takes some skill and ALOT of bids!
Went to Dealdash.com to join. 2nd page said I could purchase 100 bids for $60.00 - when an Apple IPad sold for over 55.75 dollars, it sounds good but if you had to bid more than 100 bids, you would have already spent $60.00, Dealdash.com made $3,345.00 for all the bids on the IPad. If you look at how much it costs to bid 60 Cents per bid. Plus you have to pay the cost of the item, the things they sell in high demand cost way over the prices they are worth. Just beware when considering bidding. When it gets down to the last 10 seconds on an item, every bidder adds 10 seconds on the clock. I saw an item have 10 seconds left for over 2 hours. BEWARE the real cost.
We operate on the "pay to participate/bid model" so it's required that you purchase bids in advance. This loads up your account balance. You can check out our promotional bid pack prices here: https://www.dealdash.com/buybids
Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price.
If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. We always recommend our users to do the math, bid smart, and keep to a budget.
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: support@dealdash.com Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is adrian@dealdash.com
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is adrian@dealdash.com I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
DealDash has a rating of 4.5 stars from 3,312 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
Hi Rhonda,
Thanks so much for the star love!
We're delighted to hear that you're enjoying DealDash, thank you for your support. Here's to many more years!
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Happy bidding!