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DealDash has a rating of 4.3 stars from 4,486 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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I had a problem with an item I got from DealDash. Within a week the problem was taken care of. Way to go, DealDash!
Anytime there is a glitch in the system whether it is on my end or DealDash, these professionals are on top of it within minutes. I'm very impressed and that doesn't happen very often.
On DEAL DISH I WON TWO TIMES JUST WISH WHEN YOU TRY BID ON A ITEMS & the time. Says it's checking then kick you off that not right
Response time and results are excellent! Thank you DealDash for your continuing fine service... Bill Taverner
No matter the issue the customer service at deal dash provides great service! Thanks for fixing my issues.
Has grate product really nice and you ca get it for very cheep here. They have a grate support team when I needed help with my delivery and other they helped me with everything and fist to. They were so nice when I had questions
Was very happy with the quick response and how fast it was taken care of, and how it was kindly explained to me. I will go back and watch the video
This site is unbelievable! They make you pay per bid. Now lets understand what is happening here. If you bid $100 for an item, they will charge you 10,000 times. The bids move every cent and charge you for every penny the bid moves. THIS IS A CRAZY AND RIDICULOUS RIPPOFF... Oh, and remember, "SHIPPING IS AWAYS FREE!" Yes, with the money they scam out of people, free shipping just helps them sucker in more suckers. They show you on TV, the cost of the bids on the bottom, but never show you the TOTAL that is collected for the items they feature. This company can buy products are retail and sell them for many times more then they paid! SAVE YOUR MONEY, GO SOMEWHERE ELSE, like eBay where you know what you are paying for!
I spoke with Kevin and I will tell you he is very nice & extremely helpful. He listens & understands your point of view. It's nice to be treated so fairly, unlike my experience with Quibids Auctions Customer Service...
THEY HAD AUCTIONED FLASHFORGE 3D PRINTERS WHICH THE CHINESE COMPANY FLASHFORGE REQUIRES THE SELLER TO BE RESPONSIBLE FOR WARRANTY SERVICE. DEALDASH INSTEAD HAS THIS BIZARRE REQUIREMENT FOR WINNERS TO SEND THEM A VIDEO OF THE ISSUES AND THEN WILL NO LONGER RESPOND TO GET THE REPAIRS DONE! MY FLASHFORGE ARRIVED IN NON-WORKING ORDER AND NOW THEY REFUSE TO FIX OR REPLACE IT!
Anyone who thinks they are not legit is wrong. Not a scam just because you lose your money, it's gambling. Used to play on this site back when until it got so overrun with professional bidders you couldn't compete. Then DD changed up the merchandise they carry. They got away from the gift cards and useful home essentials. Advise, check amazon and such to price compare before you bid. DD buy nows are seriously over the top. Far East Oil painting for 1400. 00 when the same item is on Ebay for 299.00. Used to love playing DD in the past, had some great wins, now its just for ppl who want waste money.
Yes, DD your site is seriously over run with professional bidders. All one has to do is google the item they are looking to bid on and you can find the ebay and amazon stores that DD wins are being sold on. Why would I bid on a DD item retail of 1500. 00 when I can find that item someone won and is selling for 65.00. If you tracked them all down and deleted their accounts you would go out of business.
Hi Nancy,
Thanks for your comment. Please note that the value of the items is posted at the same price you will find on the official brand stores.
If you found another listing for the same item for a much lower price, it may be that someone is reselling items won on DealDash, which is against our terms and conditions. We have a full team in charge of monitoring and removing those listings. If you could send me the link, we´ll make sure it´s taken down.
Please send me more information when you have a chance. My personal email is adrian@dealdash.com
Best,
Adrian
Mathematically the profits they are making are through the roof! What's REALLY disappointing, and sad, is they implant automatic so-called "bidders" to boot! How did I come to this conclusion, well, it's rather quite simple actually, when you have 5 within the group betting systematically in order, you know it is B. S! At least use the 5 fake bidders in a random sequence! It's bad enough you're making thousands off of mere "dollar" merchandise, and then you go and rig it as well!? I spent thirty bucks to learn something new, yep, your franchise isn't so legit, yet IS legitimately greedy. Smh.
Hi Shaun,
Thank you for writing today. I´ll be happy to explain the reason for the systematic bidding that you mention. We have a tool called the BidBuddy. It's an automated bidding tool that's used by the most successful bidders on DealDash. In fact, BidBuddy's are responsible for the majority of the auctions won on the site. You can enter the number of bids you would like to add to the auction in the white box that says "Add Bids here".
The BidBuddy will then place them for you when the clock is about to hit zero - the best time. If other bidders are placing "single" bids, the BidBuddy won't waste any of your bids. It will only place a bid when the auction is about to get sold to someone else. If multiple users have booked a BidBuddy, they will place bids in the order they booked the BidBuddies, so they will always bid in the same sequence.
Hope this helps explain the situation. If you have any more questions, please don´t hesitate to contact me. My personal email is adrian@dealdash.com
Thanks,
Adrian
You cannot go wrong with Deal Dash. They only have the best of the best. You see something you really want, you place bid buddies and let them do the job for you.
I have won so many remarkable items.
Word of warning though, you will probably get addicted to DD just like me!
I love this site. The bidding on items moves quickly an I have so much fun bidding. The amount you spend on bids is extremely reasonable. Give it a try
Love this app I love everything that's on this app and enjoy beating on items. They r so nice and friendly even if u end up with an issue with an item u bed on
I had an issue with my understanding what I was paying for on the big package and clearly remedy with unexpected positive results!
For a first-timer needing help with an item that seemed to be not as described, they quickly replied, and were very helpful. Wish all customer service was this great!
I accidentally purchased the 4000 bids! They emidiatley refunded it for me after I emailed them... they responded in almost less than one minute! Thank you Deal Dash!
Thank you so much for the immediate attention regarding a refund that I requested! I was pleasantly surprised to see that my email was responded to within just a few hours.
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: support@dealdash.com Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is adrian@dealdash.com
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is adrian@dealdash.com I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
Hi Joseph,
Thank you for writing today. DealDash is in fact a pay-to-participate auction website. However, we provide daily savings for our customers, including the cost of bids.
The way our website works, and the pay-to-participate model, is explained here: https://www.dealdash.com/help/how-it-works
If you have any more questions regarding DealDash or your account, please feel free to contact me on my personal email address and I´ll be happy to help: adrian@dealdash.com
I look forward to hearing from you.
Adrian