DealDash has a rating of 4.1 stars from 4,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.
This company responds to reviews on average within 4 days
DealDash is a great site. Seems to be getting more popular therefore getting harder to win. The BIN feature is great. If this wasn't available, I wouldn't be using this site. I always receive my items very quickly.
Date of experience: January 28, 2014
I learned a lot about how touch screen montiors will work with or with out a mouse. I was also told how the auction site worked. I can't wait to try it out
Inspire Believe Dream
Kathryn Schwartz
http://www.turnkeyresidual.com/KathrynSchwartz
Date of experience: November 26, 2015
Was Great My Customer service Rep. Matthew was Swift with understanding my situation verified my transaction and helped me before I can finish asking how he can help me. I was Happy Very satisfied and encouraged to return when ready and wished me Happy Holidays after all was said and done.
Date of experience: December 20, 2015
When i first discovered your site it was fun and affordable. Unfortunately you have advertised and promoted yourselves to the masses to the point of mediocrity, at best. Congrats, you're following in the footsteps of your predessors ZBIDDY, Quibids and BEEZID. Absolutely no reason to stay with you.
Date of experience: February 15, 2014
My name is Qundray Gray I just made a mistake and purchase 600 bids for 13 cents a peice and I really need a refund it was a 100% mistake that was made on the app. So please refund my money into my account
Date of experience: January 17, 2016
I did not bid on anything but was charged $149.00 on my debit card. Called my bank to put a hold on this and was told I could since it was a debit card. Explained I did not give permission. I should have used my visa card. Duh I was new to all of this stuff on the internet and didn't know the difference. I do now. I contacted DealDas.com and told them to cancel my account and wrote my bank back and told the what I did. I received to further charges never went back to the site but did not get my $149.00 refunded. I chalked it up to lesson learned and let all my friends not Togo to site.
Tip for consumers:
Don't use this site. It is a ripoff. They will steal your money and you will not see a product or your money ever agsin.
Date of experience: June 1, 2022
DealDash has very unique items, but I spent more time watching the bidding and buying bids, (that did not go on sale when I needed them) that the entire experience became too overwhelming, and I decided to close the account.
Date of experience: December 11, 2022
Hi Valerie, thank you for taking the time to leave a review for us. I'm sorry to hear the experience became too overwhelming. For us, your mental wellness is our priority. If there's anything we can do to further assist, please don't hesitate to reach out to us, we are available 24/7 for you.
A fun, fast pace auction site. I had a couple little problems, not realizing it was from my own computer but a gentleman called me and talked me thru what I should do to get the best out of the site. Then the other problem I just emailed them and "KIM" got right back to me with great answer to the problem. Both times it was like dealing with a friend. I'm a 24/7 caregiver to my husband who is a disabled Vet and my computer is my downtime to relax and Dealdash offers great offers on prices of bids from time to time, which is great when on a budget. DEALDASH YOU ROCK
Date of experience: April 11, 2012
Dealdash is fun, like to bid on items and win forcheap money, love to watch and learn how to win big items, so cool to win tv worth one thousand dollars and win for thirty, forty dollars awesome. Try it today youll love it too...
Date of experience: October 9, 2014
I never understood my bids were gone whether I won or not. I was an auctioneer and knew anybody could have fun just bidding even though they knew they couldn't possibly win a new car for $5.00, it could be wonderful fun just to say you were bidding on that brand new Cadillac. I was dissapointed to find all my bids were just gone, win-or-not, unlike our live auctions. DealDash reacted to my dismay most promptly and professionally... even graciously. My faith was restored, my interest renewed, and I intend to spend more money, more knowledgely, with sufficient bids so I can do it right this time. THANK YOU DEALDASH for helping this previously unenlightened bidder!
Date of experience: April 6, 2015
I have won a few things and it is great. But there are a few pro bidders out there. With some luck you can win things. Happy Bidding all.
Date of experience: April 14, 2024
Hi Mike! Thanks for your review, we appreciate your honest feedback! We're here to assist you if you ever need help. Happy Bidding!
I wish i had more time to bid all day with yard work and house work andwith my wife and i both have cancer with doctor visits and tests we are on the go most of the time. But i will tell you the first time i got on your site i won two things the first time i was on i wish i could get on and win more great bidding site i have recomened to others keep up the good work guys i love the site. Mike palm
Date of experience: November 11, 2020
Hi Mike,
Thanks so much for all the stars, we really appreciate your support!
We're sending our best wishes to you and your wife.
Are you familiar with BidBuddy, our automated bidding tool? BidBuddy will place bids on your behalf, so you don't need to be at your computer or on your device all day.
We're happy to answer any questions that you may have, so please don't hesitate to get in touch with us!
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Have a lovely day!
As a onetime avid bidder, I have become perplexed as to the lack of products offered and the amounts shown as BUT IT NOW prices. My activity has dropped off to zero but will occasionally look in hoping for changes.
Date of experience: July 21, 2016
Deal Dash has always resolved all issues quickly and satisfactorily. Your customer service is awesome.
Date of experience: April 27, 2024
Hi Sharon! Thank you so much for your kind words and positive review! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it's feedback like yours that keeps us motivated. We look forward to continuing to serve you! Our Customer Support is available 24/7. Happy bidding!
I cannot really rate my experience with Deal
Dash because I still have not received a response
On a problem that I had, I spoke with Jessica regarding
My problem, and it is still lingering for several days. I
Wish that I could get an answer to my inquiry. Case
Number *******
Date of experience: February 5, 2014
Hi Robert, thank you for your patience and we apologize for the delay. I see Jessica confirmed a resolution for you yesterday, the 6th of Feb. Please let us know if you require additional assistance or if you did not see the message for whatever reason. Thank you for re-evaluating your rating. Sincerely, Dave
I goofed i hit the wrong button an was charge 68.00$ I Tex them after hours an I think I was the fist customer helped this morning an my morring an my money is already back in my bank now. Thank you DD.
Date of experience: March 2, 2015
This site could provide more in customer/user information, (I would probably look for such information in the "How it works section). Items like the loss of unused money added to BidBuddy in multiple auction when a successful bid brings you to you weekly limit. Additional information on how to organize your auction views and why the view changes when you leave it to check something on your Dashboard and return to the auction view.
-- These comments are from bidder listed as DDDavey for Deal Dash Davey, retired, enjoying and having fun at your WEB site.
Date of experience: June 6, 2014
I just entered this program 10min, ago so i honestly don't know anything yet, but i have faith in this program GOD gave someone the ability to set such a great thing up, I pray for people worse than me.
Date of experience: May 17, 2017
I won an auction for an item from Omaha Steaks valued at $85. I was contacted by DD a few days after the auction's end and informed that the item was not in stock. While I obviously had wanted the item I'd won, I was offered a gift card of my choice for FULL AUCTION VALUE! Thank you DD. Your rep, Mimi was very courteous and a great help. Keep up the great customer service.
Date of experience: February 5, 2014
. I was having an extreme time trying to win auctions, and my anziety was just too high, which with a broken back from my waist down, waiting to see yet another neurosurgeon... made my pain very bad. I wrote to Deal Dash for a refund. I received a reply almost immediately saying they would give me my refund, and if I wanted to try again with the bids I still had to go ahead. This is unusual, EXCELLENT CUSTOMER SERVICE! I feel so good about this company I will try again to learn the game. I worked for a large bank servicing credit cards, for 16 years and I KNOW what good customer service is. I am so impressed!
Date of experience: October 5, 2015
I really thought this was a gimmick when I first went on Deal dash boy was I fooled I love Deal dash I have won very nice things for a very cheap price tell all my friends Just love it! Thank you keep up the great work
Date of experience: March 23, 2016
I feel a lot of people are over bidding bringing up the prices that sh. Ould be going to buy it know but some how the stay in and win and pay 4 times on what the item should have cost.
Date of experience: February 5, 2014
Hi Janice, sorry to see a disgruntled 1 star rating of our service. Could you let us know how we help improve your experience?
From our experience if someone overbids it's because they have acquired bids very cheap therefore value their bids very differently. For example when someone wins a 500 Bid Pack with just 20 bids they may not mind blowing all 500 bids for a $50 gift card because they view it as winning a $50 gift card for just 20 bids.
When reviewing your bidding history you seem to be using a good bidding strategy. Keep it up and please do let us know how we can help improve your experience.
I think dealdash is great!
It has brought out some things in me that need fixing though!
Your staff has been very professional and always courteous.
Thank-you so much
Date of experience: January 28, 2014
Had lots of fun with Labor Day bidding. Didn't win big, so I requested refund of initial bids. They quickly responded and refunded the $39, no questions. Deal Dash's money back guarantee is real.
Date of experience: September 27, 2015
Dealdash is truly awesome, the best auction site out there. I have won many items and had so much fun. Free shipping on everything and great customer support.
Date of experience: May 6, 2013
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.
After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!
Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!
Hi Barb, sorry to hear about the accidental purchase. Kindly reach out to support@dealdash.com and we will be more than happy to assist with a full refund if the transaction is from DealDash, thanks!