Review of DealDash: As expected
Thumbnail of user rhondak125
Wisconsin
1 review
0 helpful votes
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December 14th, 2020
Verified purchase

I've been playing this since 2012 and have won many items. It's a great way to purchase items at a low cost.

Date of experience: December 14, 2020

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    DealDash

DealDash

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Overview

DealDash has a rating of 4.1 stars from 4,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.

  • Service
    192
  • Value
    177
  • Shipping
    151
  • Returns
    115
  • Quality
    161

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 84.4%
Positive
81
Neutral
6
Negative
9
View ratings trends
68
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How would you rate DealDash?

Reviews (4,444)

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Reviews that mention popular keywords

deal dash (725) customer service (749) gift cards (203) customer support (98) auction site (169) bid buddy (74) credit card (46) people bidding (22)
Thumbnail of user karenl36
Virginia
1 review
1 helpful vote
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January 28th, 2014
Verified purchase

DealDash is a great site. Seems to be getting more popular therefore getting harder to win. The BIN feature is great. If this wasn't available, I wouldn't be using this site. I always receive my items very quickly.

Date of experience: January 28, 2014

Thumbnail of user kathryns23
New Jersey
1 review
1 helpful vote
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November 29th, 2015
Verified purchase

I learned a lot about how touch screen montiors will work with or with out a mouse. I was also told how the auction site worked. I can't wait to try it out

Inspire Believe Dream
Kathryn Schwartz
http://www.turnkeyresidual.com/KathrynSchwartz

Date of experience: November 26, 2015

Thumbnail of user eduardom22
New York
1 review
2 helpful votes
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December 23rd, 2015
Verified purchase

Was Great My Customer service Rep. Matthew was Swift with understanding my situation verified my transaction and helped me before I can finish asking how he can help me. I was Happy Very satisfied and encouraged to return when ready and wished me Happy Holidays after all was said and done.

Date of experience: December 20, 2015

Thumbnail of user harryf14
California
1 review
2 helpful votes
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February 15th, 2014
Verified purchase

When i first discovered your site it was fun and affordable. Unfortunately you have advertised and promoted yourselves to the masses to the point of mediocrity, at best. Congrats, you're following in the footsteps of your predessors ZBIDDY, Quibids and BEEZID. Absolutely no reason to stay with you.

Date of experience: February 15, 2014

Thumbnail of user qundrayg
New York
1 review
7 helpful votes
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January 20th, 2016

My name is Qundray Gray I just made a mistake and purchase 600 bids for 13 cents a peice and I really need a refund it was a 100% mistake that was made on the app. So please refund my money into my account

Date of experience: January 17, 2016

Thumbnail of user barbp129
Florida
1 review
2 helpful votes
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June 1st, 2022

I did not bid on anything but was charged $149.00 on my debit card. Called my bank to put a hold on this and was told I could since it was a debit card. Explained I did not give permission. I should have used my visa card. Duh I was new to all of this stuff on the internet and didn't know the difference. I do now. I contacted DealDas.com and told them to cancel my account and wrote my bank back and told the what I did. I received to further charges never went back to the site but did not get my $149.00 refunded. I chalked it up to lesson learned and let all my friends not Togo to site.

Tip for consumers:
Don't use this site. It is a ripoff. They will steal your money and you will not see a product or your money ever agsin.

Service
Value
Shipping
Returns
Quality

Date of experience: June 1, 2022

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Barb, sorry to hear about the accidental purchase. Kindly reach out to support@dealdash.com and we will be more than happy to assist with a full refund if the transaction is from DealDash, thanks!

Thumbnail of user valerieo130
Ohio
1 review
1 helpful vote
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December 11th, 2022
Verified purchase

DealDash has very unique items, but I spent more time watching the bidding and buying bids, (that did not go on sale when I needed them) that the entire experience became too overwhelming, and I decided to close the account.

Date of experience: December 11, 2022

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Valerie, thank you for taking the time to leave a review for us. I'm sorry to hear the experience became too overwhelming. For us, your mental wellness is our priority. If there's anything we can do to further assist, please don't hesitate to reach out to us, we are available 24/7 for you.

Thumbnail of user lynng5
Massachusetts
1 review
8 helpful votes
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April 11th, 2012

A fun, fast pace auction site. I had a couple little problems, not realizing it was from my own computer but a gentleman called me and talked me thru what I should do to get the best out of the site. Then the other problem I just emailed them and "KIM" got right back to me with great answer to the problem. Both times it was like dealing with a friend. I'm a 24/7 caregiver to my husband who is a disabled Vet and my computer is my downtime to relax and Dealdash offers great offers on prices of bids from time to time, which is great when on a budget. DEALDASH YOU ROCK

Date of experience: April 11, 2012

Thumbnail of user royc151
Massachusetts
1 review
1 helpful vote
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October 12th, 2014

Dealdash is fun, like to bid on items and win forcheap money, love to watch and learn how to win big items, so cool to win tv worth one thousand dollars and win for thirty, forty dollars awesome. Try it today youll love it too...

Service
Value
Shipping
Quality

Date of experience: October 9, 2014

Thumbnail of user jamesw170
Texas
1 review
1 helpful vote
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April 9th, 2015
Verified purchase

I never understood my bids were gone whether I won or not. I was an auctioneer and knew anybody could have fun just bidding even though they knew they couldn't possibly win a new car for $5.00, it could be wonderful fun just to say you were bidding on that brand new Cadillac. I was dissapointed to find all my bids were just gone, win-or-not, unlike our live auctions. DealDash reacted to my dismay most promptly and professionally... even graciously. My faith was restored, my interest renewed, and I intend to spend more money, more knowledgely, with sufficient bids so I can do it right this time. THANK YOU DEALDASH for helping this previously unenlightened bidder!

Date of experience: April 6, 2015

Thumbnail of user mikew2704
Illinois
1 review
0 helpful votes
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April 24th, 2024
Verified purchase

I have won a few things and it is great. But there are a few pro bidders out there. With some luck you can win things. Happy Bidding all.

Date of experience: April 14, 2024

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Mike! Thanks for your review, we appreciate your honest feedback! We're here to assist you if you ever need help. Happy Bidding!

Thumbnail of user mikep1029
Tennessee
1 review
0 helpful votes
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November 11th, 2020
Verified purchase

I wish i had more time to bid all day with yard work and house work andwith my wife and i both have cancer with doctor visits and tests we are on the go most of the time. But i will tell you the first time i got on your site i won two things the first time i was on i wish i could get on and win more great bidding site i have recomened to others keep up the good work guys i love the site. Mike palm

Date of experience: November 11, 2020

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Mike,

Thanks so much for all the stars, we really appreciate your support!

We're sending our best wishes to you and your wife.

Are you familiar with BidBuddy, our automated bidding tool? BidBuddy will place bids on your behalf, so you don't need to be at your computer or on your device all day.

We're happy to answer any questions that you may have, so please don't hesitate to get in touch with us!

Our Customer Support Team is available 24/7 to help out via phone, chat or email.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Have a lovely day!

Thumbnail of user johnm838
Pennsylvania
1 review
0 helpful votes
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July 23rd, 2016
Verified purchase

As a onetime avid bidder, I have become perplexed as to the lack of products offered and the amounts shown as BUT IT NOW prices. My activity has dropped off to zero but will occasionally look in hoping for changes.

Date of experience: July 21, 2016

Thumbnail of user sharonh2961
California
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Deal Dash has always resolved all issues quickly and satisfactorily. Your customer service is awesome.

Date of experience: April 27, 2024

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Sharon! Thank you so much for your kind words and positive review! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it's feedback like yours that keeps us motivated. We look forward to continuing to serve you! Our Customer Support is available 24/7. Happy bidding!

Thumbnail of user robertc103
Texas
1 review
2 helpful votes
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February 5th, 2014
Verified purchase

I cannot really rate my experience with Deal
Dash because I still have not received a response
On a problem that I had, I spoke with Jessica regarding
My problem, and it is still lingering for several days. I
Wish that I could get an answer to my inquiry. Case
Number *******

Date of experience: February 5, 2014

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Robert, thank you for your patience and we apologize for the delay. I see Jessica confirmed a resolution for you yesterday, the 6th of Feb. Please let us know if you require additional assistance or if you did not see the message for whatever reason. Thank you for re-evaluating your rating. Sincerely, Dave

Thumbnail of user hopes2
Alabama
1 review
0 helpful votes
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March 5th, 2015
Verified purchase

I goofed i hit the wrong button an was charge 68.00$ I Tex them after hours an I think I was the fist customer helped this morning an my morring an my money is already back in my bank now. Thank you DD.

Date of experience: March 2, 2015

Thumbnail of user davidc150
Nebraska
1 review
1 helpful vote
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June 9th, 2014
Verified purchase

This site could provide more in customer/user information, (I would probably look for such information in the "How it works section). Items like the loss of unused money added to BidBuddy in multiple auction when a successful bid brings you to you weekly limit. Additional information on how to organize your auction views and why the view changes when you leave it to check something on your Dashboard and return to the auction view.
-- These comments are from bidder listed as DDDavey for Deal Dash Davey, retired, enjoying and having fun at your WEB site.

Date of experience: June 6, 2014

Thumbnail of user albertr47
Ohio
1 review
1 helpful vote
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May 17th, 2017

I just entered this program 10min, ago so i honestly don't know anything yet, but i have faith in this program GOD gave someone the ability to set such a great thing up, I pray for people worse than me.

Date of experience: May 17, 2017

Thumbnail of user edt4
Nevada
3 reviews
9 helpful votes
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February 5th, 2014
Verified purchase

I won an auction for an item from Omaha Steaks valued at $85. I was contacted by DD a few days after the auction's end and informed that the item was not in stock. While I obviously had wanted the item I'd won, I was offered a gift card of my choice for FULL AUCTION VALUE! Thank you DD. Your rep, Mimi was very courteous and a great help. Keep up the great customer service.

Date of experience: February 5, 2014

Thumbnail of user pamelah25
Florida
2 reviews
1 helpful vote
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October 8th, 2015
Verified purchase

. I was having an extreme time trying to win auctions, and my anziety was just too high, which with a broken back from my waist down, waiting to see yet another neurosurgeon... made my pain very bad. I wrote to Deal Dash for a refund. I received a reply almost immediately saying they would give me my refund, and if I wanted to try again with the bids I still had to go ahead. This is unusual, EXCELLENT CUSTOMER SERVICE! I feel so good about this company I will try again to learn the game. I worked for a large bank servicing credit cards, for 16 years and I KNOW what good customer service is. I am so impressed!

Date of experience: October 5, 2015

Thumbnail of user christyh28
Kentucky
1 review
0 helpful votes
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March 26th, 2016
Verified purchase

I really thought this was a gimmick when I first went on Deal dash boy was I fooled I love Deal dash I have won very nice things for a very cheap price tell all my friends Just love it! Thank you keep up the great work

Date of experience: March 23, 2016

Thumbnail of user janicea4
Arizona
1 review
2 helpful votes
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February 5th, 2014
Verified purchase

I feel a lot of people are over bidding bringing up the prices that sh. Ould be going to buy it know but some how the stay in and win and pay 4 times on what the item should have cost.

Date of experience: February 5, 2014

Thumbnail of user davido9
DealDash -. – DealDash Rep

Hi Janice, sorry to see a disgruntled 1 star rating of our service. Could you let us know how we help improve your experience?

From our experience if someone overbids it's because they have acquired bids very cheap therefore value their bids very differently. For example when someone wins a 500 Bid Pack with just 20 bids they may not mind blowing all 500 bids for a $50 gift card because they view it as winning a $50 gift card for just 20 bids.

When reviewing your bidding history you seem to be using a good bidding strategy. Keep it up and please do let us know how we can help improve your experience.

Thumbnail of user joanne154
Washington
1 review
1 helpful vote
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January 28th, 2014
Verified purchase

I think dealdash is great!
It has brought out some things in me that need fixing though!
Your staff has been very professional and always courteous.
Thank-you so much

Date of experience: January 28, 2014

Thumbnail of user garyl53
Illinois
1 review
2 helpful votes
  • Send Message
September 30th, 2015
Verified purchase

Had lots of fun with Labor Day bidding. Didn't win big, so I requested refund of initial bids. They quickly responded and refunded the $39, no questions. Deal Dash's money back guarantee is real.

Date of experience: September 27, 2015

Thumbnail of user debib1
Kentucky
1 review
3 helpful votes
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May 6th, 2013

Dealdash is truly awesome, the best auction site out there. I have won many items and had so much fun. Free shipping on everything and great customer support.

Date of experience: May 6, 2013

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From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

Business History

Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.

After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!

Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!

Company Representative

Thumbnail of user davido9
DealDash -.
Community Manager
Typically responds within 4 days

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