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I've been playing this since 2012 and have won many items. It's a great way to purchase items at a low cost.
Date of experience: December 14, 2020
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DealDash has a rating of 4.1 stars from 4,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 1st among Auction sites.
This company responds to reviews on average within 4 days
I love this site. The bidding on items moves quickly an I have so much fun bidding. The amount you spend on bids is extremely reasonable. Give it a try
Date of experience: February 8, 2017
This penny auction site was carefully thought out Bidding is fun and the items are high quality.
The site is addictive but so inexpensive that it makes a fun pastime.
Date of experience: January 31, 2017
I contacted deal dash via their website and received a response and resolution within an hour on a Saturday night. Really pleased with their customer service.
Date of experience: August 28, 2016
But overall Great customer service and good products the shipping is great that it's free but it's not always accurate I will definitely be bidding again
Date of experience: July 3, 2017
Ok, honestly it is time for legal action toward Dealdash.com. I was intrigued a couple of weeks ago from a commercial and decided to see what the hype was all about. I kept watching the site and was seeing gift cards come across the screen that no one else was bidding one. I decided to dive in and purchase a bid pack and sure enough I won some gift cards. I was impressed enough to start using the bids on other items and sure enough I was no longer winning. I was still hooked from the first experience (surprise, huh) and I bought another bid pack. When I NEVER saw another gift card come across like the initial ones, I started wondering about it. After years as a paralegal, I have seen many scams come through and my scam sensor was twitching. I decided to set up another account and see what happened. Sure enough, dealdash is falsely baiting customer with the impression of easy to win deals. Those gift cards that come up on new bidder accounts do NOT show up on existing customer accounts. That is why it is a guarantee win and an illegal hooking measure. PEOPLE DO NOT FALL FOR IT!
Date of experience: May 5, 2014
I sent a request for a refund and customer service was polite, quick, and most of all- EFFECTIVE. These people are professional and did not hide anything from their customers. Thank you!
Date of experience: March 4, 2017
All customer service interactions were positive and detailed descriptions of actions needed. Understandable communication and acknowledgments of what was being communicated.
Date of experience: March 9, 2021
Hi Fred,
Thank you so much for taking the time to share your DealDash experience!
We're over the moon to hear that you've had a positive interaction with our Happiness Team — this is exactly what we strive for!
Please don't hesitate to get in touch any time you have a question or concern, we're available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Have a fantastic day!
When I joined Deal Dash it was during a sale on bids and I did not realize it. When I joined I purchased 60 bids for $36 but on that day you could purchase 200 bids for $32, on sale for 16 cents each, I contacted an online CSR and explained my issue and the CSR fixed it right away. He adjusted it for the amount I had paid and I ended up with more than 200 bids!
Date of experience: March 2, 2014
I have been on DD for over 8 years. When I first started I found myself getting very upset and mad because I had not won one thing. I thought the same way some of you did. I invested a lot of money also. I decided to contact DD to do some venting. I made suggestions about changing certain things to make it more fare for everyone to get the opportunity to win something.
DD was very responsive in trying to change things to make it easier for bidders.
I have called several times to ask about changing things that I thought would help bidders to be more successful. They also asked me many times what I thought about doing things a certain way. If I thought if would be beneficial to us bidders then I would give my opinion.
All in all, I have had nothing but great experience in talking to the great people in Customer service. James who is a manager is the best guy ever. He always takes the time to make sure if there is a problem he will take care of it. The entire company has nothing but the best people anywhere.
Thanks, Terry
Date of experience: January 31, 2014
This site is unbelievable! They make you pay per bid. Now lets understand what is happening here. If you bid $100 for an item, they will charge you 10,000 times. The bids move every cent and charge you for every penny the bid moves. THIS IS A CRAZY AND RIDICULOUS RIPPOFF... Oh, and remember, "SHIPPING IS AWAYS FREE!" Yes, with the money they scam out of people, free shipping just helps them sucker in more suckers. They show you on TV, the cost of the bids on the bottom, but never show you the TOTAL that is collected for the items they feature. This company can buy products are retail and sell them for many times more then they paid! SAVE YOUR MONEY, GO SOMEWHERE ELSE, like eBay where you know what you are paying for!
Date of experience: February 14, 2017
Hi Joseph,
Thank you for writing today. DealDash is in fact a pay-to-participate auction website. However, we provide daily savings for our customers, including the cost of bids.
The way our website works, and the pay-to-participate model, is explained here: https://www.dealdash.com/help/how-it-works
If you have any more questions regarding DealDash or your account, please feel free to contact me on my personal email address and I´ll be happy to help: adrian@dealdash.com
I look forward to hearing from you.
Adrian
Real Live experience. The Live Chat person appeared to answer my questions quickly, and didnt appear to be handling more than one 'call' at a time. Kudos to DD.
Date of experience: November 3, 2016
I won 4 items on Deal Dash! $199 camera for 17 cents! I was very hesitant at first, but after I actually won and received my items within 3 days, I was thrilled! I would recommend it to anybody!
Date of experience: December 2, 2012
I addressed a concern I had. Paul from Deal Dash was the one that responded. I must say I was touched, got a sweet response back, some bids added, and made sure the concern be taken care of. Amazing!
Date of experience: January 20, 2017
It's really hard to tell what they ship with what. At this point don't know what is missing or stolen because no way to track what was suppose to be in the order.
Date of experience: May 29, 2016
Always get prompt service. Doesn't matter what my question or problem may be. If other vendors were as polite and prompt as Deal Dash (in store or online) they may do as well!
Date of experience: September 2, 2015
Hi just wandering why I got charged for 78 dollars. I don't even remember buying just looking at your web not even bidding please reply I want this 78 dollars removed in my citi card - Teresita
Tip for consumers:
No
Products used:
None
Date of experience: June 29, 2021
Hi Teresita, if this transaction was not intended, please reach out to us at support@dealdash.com so we can further assist you with your refund request, Thank You.
When I first started, I could win with a couple hundred bids. Now if u don't have five thousand or more, u might as well not bid. Allowing bidders to win five thousand bids is ridiculous.
Date of experience: January 31, 2014
Hi Kent, sorry to see the negative rating of our service. Most of the high valued items including the 5000 Bid Pack are One Per User auctions so that no one person is winning all of them. Please let us know what we can do to help improve your experience. Sincerely, Dave
My overall experience has been positive. However it is getting more and more difficult to get a fair deal on this site due to team bidders. I guess it is not possible to police this effectively.
Date of experience: February 13, 2014
I SAT HERE 2 NIGHTS IN A ROW BIDING AND AT THE LAST BIDS ON EACH NIGHT A POP UP COMES UP COVERS MY BID SPOT AND I CANT CLICK MY MOUSE TO BID AND POP UP GOES DOWN AND THERE IS A WINNER~~VERY DIS APPOINTED I SAT HERE FOR HOURS~~CUSTOMER SERVICE REFUNDED MY BIDS~~THANK YOU VERY MUCH
Date of experience: December 28, 2015
I have been bidding on eBay since April 2001. However since I signed on to Deal Dash I have virtually lived here. Thanks for an awesome experience and now a great hobby and favorite pastime activity.
Date of experience: November 26, 2017
The customer service at Deal Dash is I would have to say the best I have ever come across, sincerely honest and handles anything that comes up most efficiently, You all are great people and it shows that you have pride in your company and compassion for your customers. Thank You All
Respectfully submitted,
BIDTOTHEEND
Date of experience: June 11, 2012
I had a defect with an item. The customer service team had my item replaced and shipped fast. They made the process very easy and responded fast.
Date of experience: February 18, 2024
Hi James, thank you for your positive feedback! We're delighted to hear that our customer service team was able to swiftly address and rectify the issue you had with a won item. Making sure our customers are satisfied with their wins is our main goal at DealDash. If ever you need more assistance or have any questions in the future, feel free to reach out. We're here 24/7 ready to help. Happy Bidding!
Love the site but harder and harder to win - people seem to have lost it!
Some rude bullies too - even with aggressive messages - takes the fun out of it
Date of experience: February 19, 2014
Dealdash is a awesome bidding site. I have tried others and they simply can't compare. In addition, the service at Dealdash is in a league of its own. Superior!
Date of experience: March 31, 2017
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.
After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!
Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!
Hi Tricia,
I'm sorry to hear you're not satisfied with your shopping experience. The beginner auctions are offered to customers who have won fewer than four auctions. Once someone wins four auctions they are no longer considered a beginner therefore won't be eligible to continue bidding on the beginner auctions. This is why they no longer show up on your account.
Per our 100% money back guarantee we are happy to provide you with a refund on your first purchase since you are not satisfied. Our team is also happy to speak with you further to help clarify any questions or concerns you may have.
Sincerely,
Dave