I bid on a blanket for my granddaughter and thought the blanket was pink. After looking at the final bid it turned out to be a blue blanket. Contact Customer Service and James made arranged for me to receive a pink blanket for my granddaughter.
My experience has been very exciting and productive. Watch how much you bid for each item and be aware of the price you will have to pay. AND bid on the things that you want and are willing to pay for if you do not win the bid.
I have been a shopper a little over a year and have been very happy with many of my purchases. Many unique items which also make great gifts. On a stressful day I can get my mind off things by heading to DD and bidding on items.
I had problem with my account and I went online for help. It take only 3 minutes for my problem fixed. This site have the best online service I ever have for a long time. Very professional and best knowledge.
I have been with DealDash for a few years and I really enjoy the deals that I get. I have lots of fun with bidding and sometimes I just buy now because I want the item. Always receive the item and quick shipping :)
Dealdash is a great penny auction! There are many great items up for bid. They offer discounts on the cost of bids and sometimes they offer the items for half-price or for free. Bidders need to watch how they bid in order to make the most of their bids.
Thank you so kindly. Deal Dash made my day. Deal Dash came through for me. I thought when you purchased an item from Deal Dash you could take picture and get your free bids. You can only do it once a week. The mistake was mine not Deal Dash
Now I can bid on the item for my husband and mine 40th Wedding Anniversary.
Thanks again Deal Dash.
I'm so tired of pulling out of an auction that I've been in for over 100 bids only to have one of the only two players left pull out ONLY A COUPLE OF BIDS LATER and let the other one win. DD says they are nit team bidding but really that's 5 times in less than a week. Case in point auction http://www.dealdash.com/battle.php?auction_id=******* and auction http://www.dealdash.com/battle.php?auction_id=******* are just 2/5 examples. That's 100's of bids only to be won a couple of their bids because the other bidder "all of the sudden" got out.
They got 3 stars because their customer service is unbeatable. Always helpful and friendly.
Hi Walker. We have measures in place to detect irregular bidding patterns and I can assure you that this has been looked at further to assess if any form of cheating has taken place. In this case, the auctions were reviewed closely, but we did not find any correlation between the accounts. It seems like these were unfortunate coincidences.
We appreciate you reaching out and letting us know about this. Please always report these issues as we take them very seriously and strive to maintain a fair and honest site. Any users found to be in breach of our "House Rules": http://www.dealdash.com/house-rules face suspension and having their auction wins voided.
If there's anything else I can help you with, please don't hesitate to ask me.
Its simple it's a scam. When you add everything you spent you could of bought at the store or another site like Amazon. Or some of the other Dealdash makes it look like you got your item for hardly any thim but what about all the money your spending on bids. ADD IT UP.
Hi Tom,
I hope you are having a fantastic day!
My name is Erin and I'm reaching out on behalf of the DealDash Happiness team. I'm terribly sorry to hear that you feel this way, and hope that I can help to ease your mind.
We partner with reputable brands, suppliers, and retailers to bring the items that we list in auction. As part of these partnerships, our retail prices are largely determined by the MSRP (Manufacturer’s Suggested Retail Price) as determined by the manufacturers directly.
One thing to keep in mind—if you are seeing similar items on eBay or Amazon, it might not be listed by an authorized retailer, which would mean the item is not covered by any type of warranty. DealDash offers warranty on all items to give you peace of mind that your purchases are covered should anything go wrong.
Please don't hesitate to get in touch, we're happy to share some tips and tricks to help you build your strategy.
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Have the best day!
Their was a service issue with dealdash at the time I was bidding on a product. I contacted dealdash and within hours they had credit my account with the bids I had lost. Excellent company and they stand by their name and their product.
Thanks for writing C. E. Let us know if there's anything else we can do for you!
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: support@dealdash.com Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is adrian@dealdash.com
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is adrian@dealdash.com I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
DealDash has a rating of 4.5 stars from 4,471 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
Thank you Diane, we're really glad you enjoy the bidding and shopping experience with us!