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DealDash has a rating of 4.3 stars from 4,486 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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Customer service is first rate,
I have won or bought over 100 items and only 2 problems both fixed within 24 hours.
Patience is a virtue when it comes to winning items on Deal Dash!
For me, the best way to enjoy the use of DealDash is to bid only on items you are willing to buy at full price so that you can go ahead and buy the item and get your bids back if the bidding goes too high. Gift cards to stores and restaurants where I frequently do business are particularly good objects for me to bid on. Occasionally the auction sale price will be low and I win. Most often I don't win but because I get back my bids and get a gift card that I will use I feel like I have not lost anything. Bidding is fun!
Hard to win the good stuff, you will spend hundreds of dollars and if you lose your out of money. You can win the cheap crap sometimes, but I end up buying it back to get my bids back. I quit for now, and even bidding in the middle of the night don't help.
Question answered exactly as needed by Mimi. Thanks again
I had a small problem and It was answer and done with with in a hr or so.
Fast easy and friendly
Thanks again.
Janice4371
There was a miss understanding about how things were going to happen and due to the miss understanding I mistakenly placed an order. As I was ready to panack the customer support staff was quick to respond to me and put my mind at ease. Thank you very much.
I have been involved with on-line auctions and this is the best! I have won 32 auctions and every item has arrived on time, or early. They also offer on-line customer service which is outstanding
I didn't have much experience at all with this bidding site. I do not have the money to stay on the site!
Item that I ordered was late getting mailed to me so I contacted customer service. They were very prompt in the explanation and gave me some free bids to boot! Extremely satisfied.
I've had several contacts with the support team at DealDash and have been impressed with their quick response and desire to accommodate.
Won a lot of stuff but sure used up a lot of bids too
Bought points by mistake. Cost $70. I contacted them and they agreed to remove it from my charge card. THANK YOU, DEALDASH
I did not have the knowledge to bid so I cancelled
I haven't won but i do hope so soon. I will take the advice i got from your letter and try again, look forward to dealing with you.
I had a problem with the item in the paying for my item but it was taken care of very quickly. Thanks again
Andrew was very understanding and curtious about what happened and gave me back my bids that I had lost on your free to bid sight. Thank you Andrew and Deal Dash
Very honest and transparent. I highly recommend DealDash.
Not fair! I was bidding and some bids just disappeared, then I tried to buy more and it would go through but it still said my bids were 0. I contacted them and received no response. I decided to give them the benefit of the doubt and tried to contact them again. Still no response. I was bidding on 2 items and they went to someone else right away because the bids I bought would not show up. It is only fun while it was fair, now in feel cheated.
Dealdash is fun, like to bid on items and win forcheap money, love to watch and learn how to win big items, so cool to win tv worth one thousand dollars and win for thirty, forty dollars awesome. Try it today youll love it too...
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: support@dealdash.com Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is adrian@dealdash.com
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is adrian@dealdash.com I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
Hi Kathryn, I'm sorry to hear about this. According to our records we did not receive any payment which is why bids were not added to your account. I see our customer service agents have replied back to both of your messages within 24 hours of receiving them and even added complimentary bids to your account to help make up for the confusion.