DealsMachine has a rating of 3.3 stars from 368 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealsMachine most frequently mention customer service, good quality, and mobile phone. DealsMachine ranks 304th among Wholesale Clothing sites.
They have a great variety of products, really cheap prices and are very reliable with shipping! But the best is they offer DM-Points - which is a reward system! You get DM Points with every order, when you'll write a review to their products or you can even win them. They have special offers as well - up to 70%.
I ordered a phone over a month ago that said in stock on their website and after sending a multitude of "tickets" i got all automated replies saying it would restock in 3-7 days or i could choose a different item. I even sent a few different items to replace it and still no reply. If they dont do something about this issue soon ill be taking legal action against them. Thankfully i ordered with paypal so i will be able to recover my money. Notice their reviews are either 5 or 1 star for the most part... read them and decide which group are real humans and which are computer generated score boosting reviews. But i would never recommend shopping here to anyone. I've also attached a screenshot of a RBL search on their domain name, results showing that they are a BLACKLISTED server so communication with this site is defiantly ill advised.
The company is good unless you have a problem.
I was given credits for past business but find they are not worth anything unless you pay the advertised full price of the article and as actual price is a lot lower no one would pay 40% over to get a 10 % discount.
Have now found an Australian company that sell similar goods a lot cheaper and quick delivery.
Arty1
I used this product with a street team awesome, for about three months! The challenge is the cost of the recurring mailing kills you. Maybe now several months later I can forgo the mail function and just get the owner info and handle my own marketing.
By the way we mailed several hundred owners through the App, ZERO RESPONSE!
Oh and once you cancel your account you lose all of the data! Why? I know because I know idiot business people, ego. If I pay for the data I expect to have access to it.
At the en d of the day I just want the data. I
I am the sourcing manager for an Australian Manufacturing business and I needed to procure some LED lights our usual supplier could not get.
I bought ten units (A$24 each) which arrived 2 weeks later and were exactly what I wanted. Quality was very good and items exactly as described.
After placing my order I was very concerned as the link to the freight tracking was not what I was used to and they said Australia Post but it was not. I read lots of bad reviews and got very worried but in the end everything worked out exactly as DealsMachine had promised.
I will use their service again."
Love this site! I have ordered many smart phones from this site. They are great with the customer service and always respond fast to any problems or concerns you have. For a little money you get quality products. Delivery time for Europe is an average of two to four weeks with normal mail. There are always coupons and discounts available.
I would will buy from dealsmachine again and again.
Hi, I am satisfied even if sometimes be late in responding. I understand that you have to establish the conditions in the order, do so after it is useless. The products are matching the descriptions and at an acceptable cost. My overall assessment is positive.
I already wrote a negative review before but I found out that it was just misunderstanding from my side!
They contact me to explain the problem (which was from DHL) and they refund my money asap.
Thanks DM for your follow-up!
Tip for consumers:
When you contact with their service center, they always reply with the same idiot copied reply
I stumbled upon Dealsmachine looking for various cheap electronics, and was not disappointed. They offer a lot of the same products you could buy on Amazon or elsewhere in the UK, but for a quarter of the price. As a result, I am now wearing a watch from DM, have a battery bought from them in my iPhone, and have bike lights bought from them on my bike, all for a lot less than I would have paid out here. There are also a lot of products you can't find in the UK at all, except maybe from specialist stores where you pay a premium for them.
Of course you can't expect all the perks of next day delivery you might get with amazon, but everything I've ordered so far has arrived on time and they keep you updated so the wait isn't so bad.
I've recommended the site to a number of friends already, who have got anything from routers to endoscopes for very cheap.
Tip for consumers:
The shopping itself is an interesting experience, as not only will you not recognise all the brand names, the descriptions are often written by non-native english speakers. It's also up to you to be careful to make sure you get what you were looking for, as there's not the convenience of walking into a shop to get it changed when everything is from China. It's worth reading everything in the description, and not assuming it does what you want because it looks about right.
I have bought in the past 2 months 3 Mobile on dealsmachine and all the time i am happy with the quality. The value for money is unbeatable. My orders have been processed and shipped quickly. I can only recommend this site if you want to buy good quality!
Thanks
Jan
Deals machine is a great place for people to buy stuff. The nice website design makes it easy for customers to find what they are looking for. They have great great prices, much lower than anywhere else that I have looked. I received my second order, it's still good quality. Recommend.
DealsMachine has a great product selection and prices. They back their products with good service. Warranty situations have been dealt with in very satisfactory ways. I have recommended DealsMachine to others.
I like Dealsmachine because they provide us with very clear details about product and specifications. Also their shipping is great. Really affordable yet they maintain good quality standard. The reviews on their website are also very helpful during the selection of a product. I trust them well
I've been shopping on deals machine for a while, and I think I have benefited greatly from it. The products are are excellent a d if there's any issue with them, they are more than willing to resolve them. I have had my share of problems with deals machine, but they corrected the situation as best they could. There support network is first class. With any problem you have with them, they are sure to respond to your concern right away. This is the reasons why I will always shop with deals machine. P.S.( the coupons and discounts are also a plus!)
Having used Dealsmachine on many occasions now, I can honestly say that I have been very impressed with the quality of the goods I have purchased at really great prices.
Top marks and highly recommended.
I bought product in DealsMachine and they arrived without problem. Communication is good and I received answer for every my message.
Shipping payment can be not included depending on the product so read well if "free shipping" or not. With DHL shipping in 3 days products arrived in Italy
I use the services of this store for 4 years. All of my orders have been delivered to me. Last time I bought "USB doctor' i. E. measuring device that help you to check the quality of your chargers and charging cables. It is very important to reduce the full charge time if you have smartphone with battery of large capacity. The parcel was shipped the next day after payment. The high quality device is very useful and suitable. When I will decide that it is time to change my smartphone, I'll look for it in my favorite store DealsMachine.
I work with this shop very long, all goods of excellent quality. Parcels come very quickly and are perfectly packed.
Support always quickly answers and helps with the order.
Prices very low and continuous sales.
Great service, fast shipping and overall good products. I will definitely buy from dealsmachine.com again. I advise all friends.
Tip for consumers:
I recommend shopping in this store
After more than four months I still still have not received my mlais red note phone back from deals machine, they told me to send it back for repairs and now they say they haven't got it even though I sent them a copy of the postal receipt which they acknowledged receiving. My advice to everyone would be to keep away from deals machine.
The reply that all letters of complaint get from deals machine is meaningless, they never act on what they promise, its as if another company is answering complaints for deals machine and treating would be customers very badly. I dont expect to ever get any help whatsoever from deals machine and I believe my phone is gone and I have been ripped off by deals machine
Dear Rchard,
Thank you for your recent comment.
I have asked my colleagues to answer you.
They will figure out a solution for you.
We are committed to assisting every customer at any time.
Best Regards,
Dealsmachine Customer Service
I had a very positive experience with dealsmachine.com (former ahappydeal.com). My order was not large in monetary terms, but 6 different items (a chinese cell phone, flash card for it, sim adapters, pen presenter, wireless mouse and webcam) - they were all very inexpensive, but sufficient quality.
All arrived in good shape. From paying to shipping - 4 days (weekend included); from shipping to delivery - 3 weeks. That's pretty fast given my location.
Overall I'm satisfied and will buy in future from them, if they'll have items I need.
As an IT professional over 30 years sometimes i need various products for my hobbies and experiments. Last year I started to order items from dealsmachine.com. Quality is good, prices are much lower than similar companies, offer is large and contains many various interesting products. So far I didn't had any problems with the company. Also support is very qood and takes care over a whole transaction process.
Items were ordered on 09/16/15. Opened a "Ticket" on 11/15/2015. Response - "wait a few more days"...
Dear Dealsmachine,
Rather than extending your "sincere apologies", please extend a credit for the items you never shipped. I have provided my Order Number DD************** on multiple occasions, both via email and your Ticket system. To date, no action, other than delaying, has been taken on Dealsmachine's part.
Best Regards,
Dear Thomas,
Thank you for taking your time to write your review.
I want to extend my sincere apologies for the problems you have experienced.We are here to help you.
We have taken care of your complaint and offered a resolution via the ticket center.
Could you please check your dealsmachine account and answer to us?
Once again we apologize for any inconveniemce we may have caused.
Thank you for your support and patience.
Best Regards
Dealsmachine Customer Service
My favourite reseller from China. Very reliable, only ever had one issue and they gave a 100% store coupon, even though I deliberately skipped the shipping insurance.
Over the years, since 2012 when they were called AHappyDeal, I've bought 7 phone/tables from them. All but one are still working, in various forms (a watch phone did blow it's speaker after a year). I've also bought a lot of trinkets, Arduino shields and the like. Again, never had an issue.
I care about price... They are competitively cheap, but they are good to deal with.
David...
I have been using Dealsmachine for a few years now to purchase (mostly electronic) products (including when they used to be called "ahappydeal.com").
Had no issues, until my last order. Item never showed up, months of emails, I even requested the item be resent rather then a refund issued - they offered only a partial refund for an item I never received. What a joke. I paid extra at checkout for "Shipping Insurance". This is a scam, its a false sense of security. I'm now in a battle with them to get my money refunded. All I can say is: thank goodness for Paypal. Paypal is the best insurance you can get, make sure you pay with Paypal if you do have to use them. In all honesty, don't use them. Use Ebay or someone else.
Tip for consumers:
Cheap electronics (I can't argue that) - they have some pretty good deals. The issue is when the item doesn't turn up, they treat you like an idiot and refuse to help.
Ordered on the 30th Sept, still stuck in "processing" over a week later.
Support ticket raised 4 days ago - no response despite a promise of responses in 24 hours.
What is going on DealsMachine?
Edit (12/10/2015):
I have now had a refund, and order cancelled. Since posting the bad review here, I have had significantly better service and communications.
Maybe that was just a coincidence, but I'm not sure.
Anyway, the speed at which I was given alternative options once communications started, and at my choice was quickly given a full refund, have minded me to improve my rating.
All this company does is resale items and they have no idea how quickly they can get the items to you. I ordered a projector that just so happen to be on backorder through their supplier. When I purchased it they never told me that, two weeks later not so much as 1 email stating anything. I emailed them and at first they said the item weighed to much and they needed more money for shipping then they told me it was on back order. I kept trying to get my money back or even an estimated time and they were very stubborn about both. Tried calling customer service and the phone number did not work and customer service online takes 24 hours to reply every time and they only answer one question out of the team I had asked. Its almost been a month now and i just got a tracking number that my projector is in china. Will never deal with them again and the worst service ever.
Dear devin c.
Thank you very much for your kind feedback.
We apologize for your shopping experience which was clearly not up not up to your expectations.
Could you please kindly offer us your order number so that we could check for you?
We take feedback very seriously, and clearly it did not meet your expectations. We want to extend our sincere apologies for the problems you have experienced.
Best Regards,
Dealsmachine
This isn't a real company - they seem to be a reseller, and if the order is shipped incorrectly (as it was in my case) they put the blame on the supplier and do not refund or rectify the order at all, claiming it is not their responsibility for incorrect orders.
Dealsmachine is a criminal organisation and should not be allowed to operate.
Furthermore, if your order is incorrect in any way and you end up complaining about it, they will do nothing until you post a similar complaint to the one you're reading now - it's their way of "paying you off" for your silence about them operating in a criminal manner. Honest companies do not do this, so that should tell you what type of organisation this 'Dealsmachine' really is.
**drops mic**
Tip for consumers:
Put your money to better use, save yourself a massive headache.
Dear Peter A.
Thank you very much for your kind feedback.
We apologize for your shopping experience which was clearly not up not up to your expectations.
Could you please kindly offer us your order number so that we could check for you?
We take feedback very seriously, and clearly it did not meet your expectations. We want to extend our sincere apologies for the problems you have experienced.
Best Regards,
Dealsmachine
Shop the best deals for high quality cell phones, tablet pcs, mobile accessories, car electronics, led lights & cool gadgets at best affordable prices at dealsmachine.com.
Dear Mohamed M,
We very much regret that the inconvenience has occurred.
We have shipped out your order on 2016-09-08.
It can take days for the tracking number to be activated online.
The package was returned to us due to some unexpected issue.
We have arranged the full refund and sent you the email to explain the detail information, could you please check your email?
Thank you for your support and kind understanding.
Best regards
Dealsmachine Customer Service