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DealsMachine

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Overview

DealsMachine has a rating of 3.3 stars from 368 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealsMachine most frequently mention customer service, good quality, and mobile phone. DealsMachine ranks 304th among Wholesale Clothing sites.

  • Service
    128
  • Value
    119
  • Shipping
    123
  • Returns
    76
  • Quality
    114
26
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How would you rate DealsMachine?
Top Positive Review

“Very good products at low costs and very prompt and reliable customer support!”

Lukas S.
4/28/15

They have a great variety of products, really cheap prices and are very reliable with shipping! But the best is they offer DM-Points - which is a reward system! You get DM Points with every order, when you'll write a review to their products or you can even win them. They have special offers as well - up to 70%.

Top Critical Review

“No customer service. All automated bullshit messages. Part of a fraud network of companies.”

Ryan O.
12/18/15

I ordered a phone over a month ago that said in stock on their website and after sending a multitude of "tickets" i got all automated replies saying it would restock in 3-7 days or i could choose a different item. I even sent a few different items to replace it and still no reply. If they dont do something about this issue soon ill be taking legal action against them. Thankfully i ordered with paypal so i will be able to recover my money. Notice their reviews are either 5 or 1 star for the most part... read them and decide which group are real humans and which are computer generated score boosting reviews. But i would never recommend shopping here to anyone. I've also attached a screenshot of a RBL search on their domain name, results showing that they are a BLACKLISTED server so communication with this site is defiantly ill advised.

Reviews (368)

Rating

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Reviews that mention popular keywords

customer service (56)
Thumbnail of user annar45
6 reviews
15 helpful votes
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January 18th, 2015

This phone is awesome. Great product for the low price. I most definitely will be doing more business with you!

Thumbnail of user leog22
Canada
1 review
1 helpful vote
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December 7th, 2014

I just received an email from them... It shows10W E27 SMD 5630 24-LEDs 900LM Transparent White Light LED Corn Bulb (AC 110V)
$2.50 free shipping

I'm Canadian I go to the site and was going to place an order for 18 of these 10w LED light bulbs:
10W E27 SMD 5630 24-LEDs 900LM Transparent White Light LED Corn Bulb (AC 110V)
Free Shipping

Your subtotal is: CAD 48.29 (saving of CAD 26.85)

Then when you read the bottom before hitting Place Your Order button; it says:

Order Total

Item subtotal
48.29 CAD
Shipping subtotal
42.92 CAD
Insurance (optional)
0.00 CAD
Grand Total
91.21 CAD

SO WHERE IS THE FREE SHIPPING... THEY WANT ME TO PAY 42.92 CAD

THIS SITE IS CRAP FULL OF FALSE ADVERTISING.

Thumbnail of user dealsmachines
Dealsmachine S. – DealsMachine Rep

Dear Leo G.,

Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations. I want to extend my sincere apologies for the problems you have experienced.

We're extremely grateful for your constructive feedback.We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience.

We do have free shipping items, while not all items are free shipping.

Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.

Best Regards,
Dealsmachine Customer Service

Thumbnail of user stevens107
Canada
3 reviews
3 helpful votes
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November 10th, 2015

Thanks to the quick response from Dealsmachines customer service, I got my refund. I will order from them in the future. Keep up good work.

Thumbnail of user haroldb36
Florida
1 review
1 helpful vote
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February 14th, 2016

Wifi dongle really works. Plug into hdml on tv and use Mira cast on your tablet. Pic is good and so is the sound. Price is right too.

Thumbnail of user amitd6
GB
1 review
5 helpful votes
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June 30th, 2015

I wish to cancel my order. How do I get my full refund. Your site doesnot have any option to cancel order incase you dont stick to your commitment.

Thumbnail of user dealsmachines
Dealsmachine S. – DealsMachine Rep

Dear Amit,

Thank you so much for your important feedback. We are always very grateful to hear from our customers.
First, I want to offer my sincerest apologies to you for the issue.

The delay reply due to system updating and we are trying to fix this issue, we have send you an email for the statue of your parcel, please keep communication there.

Again, I am sorry for the frustration this has caused you and hope that this will set things right.

Best Regards
Dealsmachine Customer Service

Thumbnail of user georgel64
Greece
1 review
1 helpful vote
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February 5th, 2016

My experience with DealMachine store is the best i could have.The client support with the ticket system is great. I recommend the store

Service
Value
Shipping
Quality
Thumbnail of user carlosg30
Portugal
1 review
0 helpful votes
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April 2nd, 2015

Very Fast Delivery. Uses Paypal wich is great. Has a nice points system and make much promotions. It is a nice place to do our buyings!

Tip for consumers:
Use DM points and coupons and you can a better price!

Service
Value
Shipping
Returns
Quality
Thumbnail of user johni199
Curacao
3 reviews
20 helpful votes
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April 17th, 2015

I am very happy with this company. Have bought mobile phones, Tablets, Car audios, Light, Watches. All for resale. No problem of importance

Thumbnail of user abduls44
Germany
2 reviews
0 helpful votes
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April 15th, 2019

Site is always under construction return item and want give refund most dishonest compay have dealt wit through ebay & paypal

Thumbnail of user nikl13
Greece
1 review
0 helpful votes
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March 19th, 2015

Reliable site with good prices and excellent customer service. Free worldwide shipping available for most products. Highly recommented!

Thumbnail of user ruofd
Illinois
1 review
0 helpful votes
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March 5th, 2015

Purchased 10 pcs MT3 tanks. Perfect condition. Shipped from across the pond, takes a while. 4 star on prices.

Tip for consumers:
Don't be impatient.

Service
Value
Shipping
Quality
Thumbnail of user chrisw95
Canada
1 review
0 helpful votes
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May 3rd, 2015

I love shopping on this website they never fail me my order always get shipped out on time and delivery is always ahead of time AAA++ website

Thumbnail of user sheilah23
Washington
1 review
4 helpful votes
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August 9th, 2015

My TRANSACTION WAS REMOVED FROM MY ORDER HISTORY!
I tried sending a service ticket to Deals Machine,, however, every time I try it yes, your order number is not correct (where as NO SPACE was provided to TYPE an Order Number on the Ticket. And when I went back out of the system and returned Selecting a Different Category, then a place appeared to place a order number. I tried again with the transaction number that was given to me when I paid for my order, and once again it came back as INVALID... I waited and went back in today, put in the Transaction ID and keyed in the correct numbers in the authentication box and it told me the NUMBERS were WRONG!.
G******* n*******
******* 96th pl. S. e.
EVERETT, WA *******
United States
• Transaction ID: *******
• Sold on: 08/04/15
• Current status: Complete
Solar Battery Pack-Ordered 08/05/2015
Was all I was given.

When I paid for my purchase through PayPal, I received a Transaction for PayPal
Express Checkout Payment Sent (Unique Transaction ID #7MW*******JH*******B)
Invoice ID:
DD**************
Date:
Aug 5,2015
Time:
19:24:16 EDT
Status:
Completed

Thumbnail of user dealsmachines
Dealsmachine S. – DealsMachine Rep

Dear Sheila,

Thank you so much for your important feedback. We are always very grateful to hear from our customers.

We have checked your order and find out that we have received the payment from you, and we are preparing shipping the order out, please try to use another browser to check your order information.
If you have any further concern, please feel free to contact us.

Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.

Best Regards
Dealsmachine Customer Service

Thumbnail of user seahs
Singapore
1 review
1 helpful vote
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March 18th, 2015

I have bought WLtoys V303 Seeker Quadcopter, Zweihnder 300mm 6W 29 x SMD-5730 580Lm White Light Wiring LED Tubular Light X 2set, 5 PCs 1W Epistar 3 - 3.2V LED White Light Chip High Power 80LM LED Lamp X 2 set from Dealsmachine. Before I buy, I have make some comparison from other seller. Dealsmachine is the cheapest. All recrived in good condition.

Service
Value
Shipping
Quality
Thumbnail of user jacobw10
Australia
1 review
5 helpful votes
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December 4th, 2014

You do realize you selfish people (if you even deserve the classification of "person") you have taking heaps of people's money that have worked hard for or are really broke barely making a living! My 10 year old son came and worked with me for a day moving homes and doing some cleaning up then had to make up the rest of the money from working elsewhere, and what do you do you take his long earned money and burn it in front of his face! Oh and say you have a good day and actually decide to send out people's orders, after playing with them until they have broken then you finally ship it. Your a disgrace to humans especially scamming little kids who have earns their money so mabye just mabye think about what your doing for once and either close your website or actually ship their products in great condition! Oh for the viewers reading this all those accounts above saying this website is 5 stars they are all fake account dealsmachine has made to make their website sound legitimate. You can tell because they all say they all basically say the same thing! Unless you have a money tree don't waste your money on this website of dishonor and disappointment.
THIS IS A SCAM WEBSITE! WARNING: THIS IS A SCAM WEBSITE! WARNING: THIS IS A

Thumbnail of user dealsmachines
Dealsmachine S. – DealsMachine Rep

Dear Jacob W.

Thank you very much for your kind feedback.

We apologize for your shopping experience which was clearly not up not up to your expectations.

We have checked and your order was placed at 2014-11-23 17:45:03 PST, while shipped out at 2014-11-29 06:34:52 PST. Tracking number: CA14170600959997, tracking site: http://www.eretaillogistics.com.au/tracking.php

We take feedback very seriously, and clearly it did not meet your expectations. We want to extend our sincere apologies for the problems you have experienced.

Best Regards,
Dealsmachine

Thumbnail of user mehmetc14
Turkey
1 review
1 helpful vote
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June 11th, 2016

Çok iyi fiyatlar. çok güvenilir satıcı. Çok nazik ve çabuk çözüm. Teşekkürler dealsmachine.com
Very good prices. Very reliable seller. Very courteous and quick solution. Thank you dealsmachine.com

Service
Value
Shipping
Returns
Quality
Thumbnail of user ondrejs
Czechia
1 review
0 helpful votes
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August 1st, 2016
Verified purchase

I ordered RWATCH M26s Smart Bluetooth Watch Sports RWATCH M26s Sports Bluetooth Smart Watch. The consignment arrived safely and quickly. If there was a problem, I got the right answer.

Service
Value
Shipping
Returns
Quality
Thumbnail of user larryc72
Canada
1 review
5 helpful votes
  • Send Message
May 4th, 2016

THANK YOU SITEJABBER. Because of your site, DealsMachine finally refunded me. Before I posted my experience on SiteJabber, I was SOL.

This week I received a refund for the purchase price of the unit. I still incurred the shipping charges (about $36), and incurred 6 months of hassle, 6 months of many messages back and forth with no satisfactory result, and all kinds of very friendly and typical irrelevant politeness, but because of SiteJabber, I finally got the purchase price price paid back to me. DealsMachine offered me a: nice gift" if I wrote a friendly review about their refund. We will see if it comes. I will note on this review if it does.

Original Purchase
I ordered a tablet from these people. Onda V919 Air 9.7 inch Windows 10 + Android 4.4 Tablet PC Intel Z3735F 64bit Quad Core 1.83GHz QXGA.

The device used a foreign operating system although it clearly specified in the description that it used Android 4.4. It did not have Android 4.4. I could not convert it to English, nor could use any apps on the machine, nor could I establish email addresses or Google. Basically it was made for some other nationality with a completely different operating system.

I returned the device through the USA Postal Service with a tracking number. Dealsmachine claims it did not arrive there. The USA Postal service insists that it arrived in China. After a long series of correspondance, Dealsmachine has offered 30% of the purchase price, zero of the shipping costs, and the credit can only be used against future purchases.

STAY AWAY FROM THESE PEOPLE.

Thumbnail of user dealsmachines
Dealsmachine S. – DealsMachine Rep

Dear Larry,
Thank you for taking your time to write your review.
We're very sorry for your concerns and the issues you have raised.
Regarding this issue, we have sent you an email and please rest assured that, we'll solve this problem to your satisfaction.
Best Regards
Dealsmachine Customer Service

Thumbnail of user davidw199
GB
1 review
1 helpful vote
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March 5th, 2015

I have purchased from DM previously, and been totally satisfied with the quality of goods and the speed of delivery. That is why I returned to buy another phone for my wife, a 5.0 inch DOOGEE DG310 Android 4.4 3G Phablet with MTK6582 1.3GHz Quad Core 1GB RAM 8GB ROM WiFi GPS OTG WVGA IPS Screen, and once again I was not disappointed, even though I had to pay £13.00 import tax to DHL.

Service
Value
Shipping
Quality
Thumbnail of user kevinl59
Canada
4 reviews
19 helpful votes
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March 6th, 2015

Ok so i had a few misunderstandings with this company but in the end they fixed all the issues.

Tip for consumers:
Contact support and make sure what you want is actually in stock before you pay and everything should be fine, once shipped shipping was actually really fast.

Service
Value
Shipping
Returns
Quality
Thumbnail of user dealsmachines
Dealsmachine S. – DealsMachine Rep

Dear kevin l.,

Thank you for recent comments.

We have reached an agreement that we will refund the customer after the shipped out has been rejected and returned.

We are committed to assisting every customer at any time.

Best Regards,
Dealsmachine Customer Service

Thumbnail of user ramakantd
Australia
1 review
5 helpful votes
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November 29th, 2015

F there was a zero-star or half-star rating I would have given that.
I bought a cheap Android. Mobile phone from dealsmachine.com, but cheap should not mean non-functional. The handset doesn't connect to any of the 2-3 different telco providers tried in Australia. On 19th Nov I lodged a support ticket with them explaining that the mobile handset fails to connect to the 3G networks even after trying all setting in Android. Their web site promises 24-hur response. I got nothing for 5 days.

Their sales-support person replied on 24th Nov. Asking for photographs showing defect and the package. I took snaps of the phone display attempting to connect to the network and failing with the error messages, and attached 4 of these and 2 of the package (I can still see them in the support ticket on their support site). The same person replied a day later saying the photos could not be retrieved. I reloaded the photos on the same day (25th Nov).

It took them till today (29th Nov) to respond. The person responding obviously did not even bother to look at the photos attached, and wrote that "We just received the pictures about the package, not including the defects."

I am still able to download the photos from their site showing screenshots of the phone display failing to connect to the network, but the support person can't!

I think they are running a tight ship at very very narrow margins, about one-third buyers have given them 1-star ratings on this site. So folks, you have about 35% chance of ending up with a useless lemon if you buy from deals machine (as per reviews on this site). And in that 35% zone, you have probably zero chance of getting your problem resolved as their support staff are clueless or ca'; t be bothered taking customer complaints seriously.
I am disputing the transaction with paypal on the basis of defective goods.

Thumbnail of user dealsmachines
Dealsmachine S. – DealsMachine Rep

Dear Ramakant,
Thank you for notifying us of your complaint.
First, I want to offer my sincerest apologies to you for the issue.
Our team has reviewed your complaint and offered you a solution in the ticket. We are waiting for your reply.
Could you please answer us?
Once again we apologize for any inconveniemce we may have caused.
Thank you for your support and patience.
Best Regards
Dealsmachine Customer Service

Thumbnail of user patricka43
GB
1 review
0 helpful votes
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July 15th, 2016

Very good service.
Always respond to my question.
Thanks a lot
Patrick A

Service
Value
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Thumbnail of user goranm3
BA
1 review
0 helpful votes
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July 1st, 2016

Excellent site. All products i have ordered are arrived on time, and quality is excellent.

Service
Value
Shipping
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Thumbnail of user klyr
Mexico
1 review
0 helpful votes
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March 18th, 2015

They gave me a excellent service and resolve all my issues. They products are cheaper...

Service
Value
Shipping
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Thumbnail of user nataliec7
Mexico
1 review
0 helpful votes
  • Send Message
April 12th, 2015

I just got my apple necklace and I love it! I cant wait to buy more nice stuff on their website

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Thumbnail of user dealsmachines
Dealsmachine S.

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