Doordash

They always find a bait-and-switch way to overcharge you. It doesn't matter what payment you authorize; they'll hike up the final payment. If you complain, they'll give you a credit for a future order, which let's them scam you again. They never offer a refund.Avoid, avoid, avoid.

Order a burrito from Chipotle Mexican Grill from Baum Blvd in Pittsburgh Pa. They (door dash) delivered a bag in doorway and took off... I asked to hand it to me... I opened and found a dish with chicken and veggies, but no shell. I went to Door Dash website and typed in my problem and the answer sorry not enough for a refund. OK great Door Dash, I will eat what I got, but last dollar and $4 tip you will get from me. I was going to also give the driver $5 cash, but he dropped and ran. Good luck to you Door Dash, Never Again!

My order somehow was delivered to the wrong address they told the driver and he stated oh well I need to leave it here not my problem. So now I'm out food and money. I will never use this service again.

Took my order and money. No delivery. Delivery guy called me said I had to cancel order, 50 minutes later. He could not get my food. Felt with customer service 3 times and still no refund! This was 7 days ago!

This was my first time using the service, and very well might by my last. If the Dasher does not speak English, how are customers supposed to EFFECTIVELY communicate instructions? (Google Translate only helps but so much). This is how mistakes are made and creates frustration between both parties. The true icing on the cake is the manner in which my groceries were delivered. The groceries were left outside my door un bagged, and my bag of grapes had a broken seal. How am I to know if the grapes were tampered with or not?

First time I used them and the last time. I am livid. I ordered sub sandwiches from Cousins. Sandwiches were made and picked up by DoorDash. Nitwit driver said he had arrived but when I went to pick it up there was nothing there. It showed a picture of the drop off which was not my house. I tried to call driver twice -no answer. I messaged him four times - no response. Complained to DoorDash -no refund. So someone is enjoying my dinner and I am out 41.00 besides not having any dinner. This is outrageous! Beware that if this happens to you you will have no recourse. I am so pissed. This is beyond a horrible experience.

My first experience using DoorDash, and it was extremely disappointing. The delivery person did not ring our door bell, left the food on our doorstep. The pizza and soup were consequently cold. The final price was $7 more than I was quoted. Then I found chicken on my caesar salad that I did not order. I cannot find any provision to contact DoorDash to complaint and dispute my bill. I am grateful for my friend's gift card to use DD. Now I have to discreetly advised my friend to stay away from DD.

Wish I could give negative stars. Placed an online order for pickup, but when I got to the restaurant, they uncrumpled the receipt they had for me and then they informed me that they didn't have 90% of the food I ordered and could not fulfill the order. I left without a single item of food, but they charged me anyway. I contacted them for a refund and they informed me that the restaurant made the food, and it was picked up. WHICH IS A LIE. How can they make food they didn't have for me to pick up? They will not refund me. Scam artists. Jumping through hoops to get MY money back is ridiculous. Will not use doordash ever again.

If I could give door dash 0 stars I would! They are terrible with customer service. If you place an order and it comes to you wrong or bad, the business you ordered from tells you to contact door dash. Door dash basically tells you that your SOL and out the money you just spent and you will not be getting even a replacement for the items at another time. So no one takes responsibility and you as a consumer will receive nothing. Flushing your money down the toilet would be more sufficient then ordering from door dash. Your company is terrible and it would be STUPID for me to continue to order using your service if you won't do anything to fix the issue.

You're a driver and your acceptance rating falls below 70% for whatever reason it could be because you didn't accept it quick enough because you're driving you won't get a lot of offers you could spend three hours and get one delivery plus the fact there's no benefits no pay waste gas money not the end of the year you end up paying more than what you are so horrible company to work for

I used to like this food delivery service until the numerous mistakes their company has made as a whole and their blatant refusal to make it right when it is their fault for purposely having selections available that the company personally informed them that they do not offer set items and refuse to provide a return when they've charged for set item and never deliver it because the item is not available. Use any company but theirs they don't respect their customers so why should we continue to support them?

The people delivering to my house were rude and pretty Incompetent. They messed up and would not do anything about it. I tried to contact DoorDash which said I needed to contact the restaurant, well the restaurant is not the one that smashed my food, smoked in the car, making my food smells like an ashtray. Craig this trend of places that used to deliver now using door Dash needs to stop or there needs to be accountability.

I don't know how this company is still around. I placed an order for delivery and the driver texted me that my order was picked up before they arrived at the restaurant. I had to contact customer service to get my money back and reorder. I tried to order again, this time for pick up. When I arrived at the restaurant they told me they did not have an an order for me. I looked at the app and it was already picked up, by who no one knows. I contacted customer service and they did not refund my money but said they would get back to me in a day or 2. Do not waste your time or money on this place they don't know what they are doing and their seems to be a 50/50 shot as to whether or not you will get your order but you always get to pay.

I ordered doordash from a restaurant 2.5 miles away and according to Mapquest an 8 minute drive. My order arrived 34 minutes after it was picked up. I asked the driver why, he said he had a double order. He picked up my order from restaurant, then went to another restaurant to pick up another order, delivered the other order before mine. Long story short; French fries that have been sitting in a bag in someone's car for over 30 minutes suck. Did an online complaint and got an email apology but nothing else. I will not be using doordash in the future.

It used to be that whenever an order came incorrectly made, or the driver spilled things, or I waited and waited only to be cancelled on, that DD would compensate you in some way for the inconvenience and poor experience. Now they just end chats if you even ask. Cheap company that rakes in billions in revenue each year...