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doxo

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Overview

doxo has a rating of 4.4 stars from 483 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with doxo most frequently mention pay bills, easy way, and due date. doxo ranks 1st among Bill Pay sites.

This company responds to reviews on average within 18 hours

Positive reviews (last 12 months): 92.6%
Positive
137
Neutral
2
Negative
9
14
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How would you rate doxo?
Top Positive Review

“Easy way Pay”

Daniel C.
11/4/24

I'm very busy lately but have this service on my phone and I find it very convenient to pay bills,it's just a couple dollars but it's better than calling each time or writing checks So much better 💯🍷👍😎

Top Critical Review

“Doxo is a fraudulent cooperation”

Go to EliteRecoup.com for help I.
7/19/24

I strongly caution against engaging with Doxo, as my experience suggests they operate as a scam company. Be wary of any involvement, as it may result in financial loss and unfavorable outcomes. I've gotten my money back and that was only way I could go about it. I got help from. (I USED THEIR WEBSITE URL AS MY DISPLAY NAME AND PROFILE PICTURE ON THIS REVIEW INCASE YOU NEED HELP AND WANT TO REACH OUT TO THEM). Note: I did this because of the strict policy over here and honestly i just want to help as many people as possible to get their money back.

Reviews (483)

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Reviews that mention popular keywords

water company (5) gas bill (4) payment (48) bank account (3) middle man (3) gas company (3)
Thumbnail of user lorenal19
North Carolina
1 review
1 helpful vote
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December 12th, 2018

Its good ive not had no problems with this system at all so far unlike alot of others. Anytime i forget i get a reminder and it helps alot.

Thumbnail of user karineb3
New York
1 review
0 helpful votes
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March 27th, 2018

I give this busy a (100) for there service. The best yet. Each month they pay bills for me on time even help me with reminder of schedule time

Thumbnail of user chrisl181
Florida
1 review
5 helpful votes
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August 30th, 2016

So those who now have realized that the housing down turn was not just a lot of lousy homeowners not paying but the banks forcing their clients to foreclose by raising payments, refusing loan modifications, force placing insurance on homes that already were insured, losing customers payments that were made, not dropping interest rates- which they were paid billions buy our government to do. Why- because now we know the banks insured these homes at the the time the loans were taken out and did credit default options on these homes as well-so if they could get their lendee to some how miss a payment, question a payment and then foreclose while the issue was being "looked into"... they're by being paid 2 or 3 times the value of the home if the owner gets foreclosed on. They are laughing all the way to their bonuses! And millions of homeowners are left with nothing... all their equity stolen, out on the street with ruined credit... what did our "fast track" Judges do in the courts? Did they listen to the homeowners or just the banks... how long can a homeowner afford to pay a lawyer $175 an hour to defend against these big banks and their attorneys before they are broke and give up? THIS is the WORST SCAM to hit our country in decades and it is still going on. It will be interesting to see how it all plays out... who will take responsibility for the billions of dollars taken from homeowners... the banks, judges, attorneys... who has the balls to really put this under a microscope and do the right thing? Watch 99 Homes good movie on what happened in the SW Florida market as well as The Big Short and you will understand the scam. Should people have to commit suicide because everything they have is gone-stolen from greedy banks? I think not!

Thumbnail of user rosemaryv57
Virginia
1 review
0 helpful votes
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June 1st, 2023
Verified purchase

So easy and good to use it helps so much I would tell anyone about my experience I would like to all my bills done this way so easy to use I wish that I would knew about this a long time okay

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Rosemary,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user fredg470
Pennsylvania
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

A wonderful experience. Keeps me organize and on time with paying my bills.

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Fred,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user briant335
West Virginia
1 review
0 helpful votes
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August 10th, 2019

This is so convenient. I am able to pay all my bills through Doxo and never a fee and never late. Great service

Thumbnail of user carene9
Florida
1 review
0 helpful votes
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April 21st, 2023
Verified purchase

So easy to start, then get a reminder before the payment is paid if you want to make changes in amount.
Thank you.

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Caren,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user annp170
New York
1 review
0 helpful votes
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September 8th, 2019

I find it confusing and it never gives the actual amount due with their charges. Why can't I pay directly to Spectrum anymore?

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Ann, thanks for your review and for your feedback. I'm very sorry to hear that you're feeling frustrated with doxo and I apologize for the confusion.

Currently, paying via ACH or through doxoPLUS, our subscription service, are our most affordable options to pay a bill through our platform. DoxoPLUS allows you to pay any number of bills using your bank, with no additional fee: https://www.doxo.com/offers/subscription-doxoplus/

If I may also try to help clear the air a bit, doxo provides an online bill pay service used by millions and is associated with many web searches for billers. This is probably the same situation you encountered! It’s also likely that many other people are paying your provider with doxo. You can think of doxo like an online payment partner to both billers and customers like you!

If you have any more questions, our Customer Care team is here to help. You can contact them using our 24/7 email, phone, and live chat support options at Support.doxo.com!
--Adam
Doxo Support

Thumbnail of user catherines1510
Illinois
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

It's quick and simple. Payment went through quickly. Easy!

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Catherine,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user johns15164
Mississippi
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Good, Great, fast, convenient. Will use every time that I have to pay my bill.

Thumbnail of user letas1
doxo M. – doxo Rep

Hello John,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user brendal1720
Georgia
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Excellent experience. Professional and knowledgeable.

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Brenda,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user heathl14
West Virginia
1 review
0 helpful votes
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September 13th, 2019

Been using Doxo for years. Love it! Make's it easy and simple to pay my bills. Sends me reminders, keeps me up to date, can't go wrong. ;)

Thumbnail of user elizabethh394
Virginia
1 review
1 helpful vote
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February 15th, 2019

Doxo is great and super easy to use! It's convienent, I love that it alerts me on when my bill is due, & it's always fast

Thumbnail of user tammys1636
Pennsylvania
1 review
0 helpful votes
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January 31st, 2024
Verified purchase

I love this way of taking care of my bills. It's affordable and simple to do.

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Tammy,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user gls6
Washington
1 review
0 helpful votes
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January 26th, 2023
Verified purchase

It is very convenient for a small fee. The payments are made as promised and the payee receives my payments on time.

Thumbnail of user letas1
doxo M. – doxo Rep

Hello gl,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user edwardh462
Ohio
1 review
0 helpful votes
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November 20th, 2020

Very easy to used. Also very helpful for first-time user, Quick and above all easy! Just follow the instruction as they appear.

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Edward,

Thank you for the kind words, we really appreciate you taking time out of your day to share a review. All of us at doxo are happy you are enjoying our bill pay service!

Best,
Lisa

Thumbnail of user tonyaw52
West Virginia
1 review
0 helpful votes
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November 22nd, 2018

I have never had a problem with using this site. It is easy to navigate through. I would recommend it so anyone

Thumbnail of user martham291
California
1 review
0 helpful votes
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November 16th, 2019

Easy and fast... better than going to the gas company. I would recommend it to family and friends! And it's safe!

Thumbnail of user letas1
doxo M. – doxo Rep

Hi Martha,

Thank you so much for your feedback! We are so happy to hear that you're finding it easy to pay your bills with doxo, and that you would consider recommending our service to friends and family!

Best,
Lisa

Thumbnail of user marcusw92
West Virginia
1 review
1 helpful vote
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September 5th, 2019

I really like the convenience of your business but the price to pay a bill is extremely high for just the convenience of not mailing a check

Thumbnail of user letas1
doxo M. – doxo Rep

Thanks so much for your feedback, Marcus. We really appreciate it. I can assure you that doxo is working constantly to make our service more affordable, so hearing this helps out.

Currently, our most affordable options are to process payments via ACH or by signing up for our subscription service, doxoPLUS. Using doxoPLUS, payments from your bank account are free, with no limit on the number of bills you can pay. We do also provide bill pay reminders at no cost, if the processing fee is too high! Don't hesitate to reach out at Support.doxo.com if you need more assistance.

Thank you again, Marcus. Take care!
--Adam
Doxo Support

Thumbnail of user kathygilbert777
Massachusetts
1 review
1 helpful vote
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October 2nd, 2023

Do NOT, I repeat, Do NOT use this service. I unknowingly paid a toll to them, they never sent my p, I would rate lower than one but it's not an option.

Service
Value
Returns
Quality
Thumbnail of user letas1
doxo M. – doxo Rep

Hello Kathy,

I’m very sorry to hear about this, and I want to assure you that this is not the experience we’d like you to have with our service. I would strongly recommend contacting our Customer Care team so that we can investigate this with you and make things right.

You can do so at https://support.doxo.com via live chat support. I hope we can hear from you soon!

Best,
Lisa

Thumbnail of user ruthb206
Pennsylvania
1 review
0 helpful votes
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November 28th, 2018

I like to pay bills with this service. It is easy to use and I have not had any problems. I would recommend using this service.

Thumbnail of user judyg1051
Kentucky
1 review
0 helpful votes
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January 31st, 2024
Verified purchase

Loved it so easy don't have to pay it over the phone can do this anywhere will use again and again

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Judy,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user edbamaka
Texas
1 review
0 helpful votes
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August 14th, 2023

This service and providers sucks, why do I have to pay them and not paying directly to Txtag or others. Besides, they take forever.

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Ed,

Thanks for writing in! Through doxo, you can pay all your bills from a single, secure account–for free when you pay via a linked bank account. No more juggling logins for different bill-pay sites—just search our directory of over 100,000 billers from all across the US.

Doxo also offers other services on top of free bill-pay—we offer email bill-pay reminders as well, automatic payments, a mobile app, and more. We also have a subscription, doxoPLUS, through which you can pay all your bills and access five protections of bill-pay: credit protection, private-pay protection, overdraft protection, late-fee protection, and identity theft protection.

If you would like more information about doxo or doxoPLUS, our Customer Support team will be able to provide specifics for you and can be reached on live chat at https://support.doxo.com.

Best,

Lisa

Thumbnail of user chrissye5
Virginia
1 review
0 helpful votes
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May 14th, 2019

I pay a couple of my bills this way. Fast and easy. Kind of wish/hopefully other bills will soon be able to be paid thru DOXO

Thumbnail of user letas1
doxo M. – doxo Rep

We really appreciate your feedback, Chrissy! If you're looking for more billers that you can pay with doxo, you can sign into your account at doxo.com, and from your account page, you can scroll down the bar on the left-hand side and use the "Add another account" button! That way, you can add as many of your billers as you can find to pay through doxo!

If there's a biller that you can't find, you can always request that it gets added to our network here: https://www.doxo.com/provider_info/new

Take care and have a great day!
--Adam
Doxo Support

Thumbnail of user pattm3
Florida
3 reviews
0 helpful votes
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September 18th, 2019

Quick and easy way to pay. Hassle free for most businesses. I will use it again and again, although there are some charges on some bills.

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From the business

Personal bills make up more than one third of all modern U.S. household spending – and managing and paying those bills can be a time-consuming, frustrating chore. The average family currently pays more than 10 bills every month, all while managing multiple different online accounts, billers that won’t accept credit card payments, and poorly designed websites that don’t support mobile phones. As the pile of bills grows higher, most Americans find themselves taxed on their wallets and on their time.

If this situation sounds familiar to you, then doxo is here to help.

Since doxo was launched in 2008, we’ve strived to give people an easy and convenient way to connect with companies and to pay multiple billers through a single location. doxo now has over ten million users, and as the first crowd-sourced bill pay solution, built around you, the consumer, it’s already changed the way people manage their bills.

In more than 10 years of service, doxo has added over 120,000 unique billers to our directory. Using our powerful online or mobile platforms, users can now truly take control of how they pay their bills – whether it’s by credit, debit card, Apple Pay, or by direct transfer from their checking accounts. With our focus on convenience to you, our services are available if you’re at your PC or on the go via our mobile app. Plus, with our reminder systems, you’ll never have to worry about missing a payment again. Ultimately, doxo means that users are no longer bound by a biller’s outdated systems.

doxoPLUS is a monthly subscription that allows doxo members to pay any bill, from any device, for $5.99 per month (plus tax where applicable). With doxoPLUS members do not have to pay fees on bank payments, and benefit from the 5 Protections of Bill-Pay: private pay™ account protection, overdraft protection, identity theft protection, late fee protection, and credit protection. Subscribers can keep an eye on their credit score with credit protection, avoid costly fees with late fee protection and overdraft protection, and safeguard their privacy and security with identity theft protection and private pay protection. Additionally, members can cancel at any time as doxoPLUS does not require users to sign up for a long-term commitment.

For more information about what doxo can do for you, please visit www.doxo.com

Company Representative

Thumbnail of user letas1
doxo M.
Typically responds within 18 hours

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