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doxo

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Overview

doxo has a rating of 4.4 stars from 483 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with doxo most frequently mention pay bills, easy way, and due date. doxo ranks 1st among Bill Pay sites.

This company responds to reviews on average within 18 hours

Positive reviews (last 12 months): 92.6%
Positive
137
Neutral
2
Negative
9
14
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How would you rate doxo?
Top Positive Review

“Easy way Pay”

Daniel C.
11/4/24

I'm very busy lately but have this service on my phone and I find it very convenient to pay bills,it's just a couple dollars but it's better than calling each time or writing checks So much better 💯🍷👍😎

Top Critical Review

“Doxo is a fraudulent cooperation”

Go to EliteRecoup.com for help I.
7/19/24

I strongly caution against engaging with Doxo, as my experience suggests they operate as a scam company. Be wary of any involvement, as it may result in financial loss and unfavorable outcomes. I've gotten my money back and that was only way I could go about it. I got help from. (I USED THEIR WEBSITE URL AS MY DISPLAY NAME AND PROFILE PICTURE ON THIS REVIEW INCASE YOU NEED HELP AND WANT TO REACH OUT TO THEM). Note: I did this because of the strict policy over here and honestly i just want to help as many people as possible to get their money back.

Reviews (483)

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Reviews that mention popular keywords

water company (5) gas bill (4) payment (48) bank account (3) middle man (3) gas company (3)
Thumbnail of user jeannettej27
South Carolina
1 review
0 helpful votes
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September 24th, 2020

Notices, reminders, and paying Bill's are quick and easy. Never have to worry and forgetting or paying a bill late. Love it.

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Jeannette,

Thank you for the kind words, we really appreciate you taking time out of your day to share a review. All of us at doxo are happy you are enjoying our bill pay service!

Best,
Lisa

Thumbnail of user williamc697
Texas
1 review
1 helpful vote
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December 5th, 2018

I don't use it anymore. I just call the company im dealing with.
Why pay the middle man. It makes no sense.

Thumbnail of user ruthm202
Ruth M. – doxo Rep

William,

Thank you for your message. Doxo is an alternative payment option for many service providers. Because it costs us money to process payments, and these service providers don’t pay us for this service, we must charge a fee to cover the costs of operation. Since doxo is simply an option, you're not obligated to use our service if you don't like the fee. We encourage you to do what makes the most sense for you.

Thanks again,

Ruth
Doxo Operations
https://support.doxo.com

Thumbnail of user susanj268
North Carolina
1 review
0 helpful votes
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November 22nd, 2018

I would recommend that everyone at least try out Doxo to pay your bills. You can pay all bills one one site.

Thumbnail of user kimberlym363
New York
1 review
1 helpful vote
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February 26th, 2019

Easy secure way to pay my bill. Nice to feel confident when making a payment online. Easy to sign on. Thank you

Thumbnail of user lindaf162
Oklahoma
1 review
0 helpful votes
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March 29th, 2018

I love paying my electric bill through doxo. I get the reminder, make my payment, and have my receipt all at once.

Thumbnail of user kathyn487
Pennsylvania
1 review
0 helpful votes
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September 2nd, 2023
Verified purchase

I use doxo for some other accounts too. Don't remember if I ever had problems with it. If I did, it was quickly resolved. Works for me.

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Kathy,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user natiaht
West Virginia
1 review
1 helpful vote
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March 10th, 2019

I love using doxo to help me keep track of my bills and it also helps ensure I pay my bills on time! The website is easy to navigate. Love it.

Thumbnail of user lindas1200
Arizona
1 review
0 helpful votes
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May 23rd, 2019

Very easy and reliable service. I always get a reminder to pay my bill on time and very secure. I will recommend Doxo to anyone

Thumbnail of user kimberlyh274
Texas
1 review
0 helpful votes
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June 7th, 2019

Makes it so easy and convenient to pay my bills and sends me reminders when I need to pay them so I'm never late paying.

Thumbnail of user courtneym165
Virginia
1 review
1 helpful vote
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March 6th, 2019

Makes paying our bills so easy we are very please and thankful to have a once stop place we can go to pay our bills

Thumbnail of user williamg495
Alabama
1 review
0 helpful votes
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August 1st, 2019

I use this app to pay my mortgage bill each month. Have had no problems at all! My mortgage company trust this application and so I! Great App!

Thumbnail of user letas1
doxo M. – doxo Rep

Thank you for your review, William! We're glad that you've been able to feel confident in using doxo. Let us know if we can do anything to improve or if you'd like some assistance getting a new biller added to your account!

Adam
Doxo Support

Thumbnail of user paulh2168
Maine
1 review
0 helpful votes
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October 7th, 2021

So handy to find this app and stop having to manually put bill reminders in my gcal! Definitely recommend, easy to use

Service
Value
Returns
Quality
Thumbnail of user letas1
doxo M. – doxo Rep

Hello Paul,

Thanks so much for your feedback, and for using doxo. We’re happy you are enjoying paying your bills with our service!

Thanks again,
Lisa

Thumbnail of user loram168
New York
1 review
0 helpful votes
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February 1st, 2024
Verified purchase

Very easy to use to pay my bills, I also like the reminders on when to pay.

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Lora,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user crystalw102
Georgia
1 review
0 helpful votes
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November 28th, 2018

I would definitely recommend to use doxo to pay your bills it's easy to use I have never had any problems using this company

Thumbnail of user randyy151
Florida
1 review
0 helpful votes
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April 20th, 2023
Verified purchase

Before doxo, there were missed payments and late fee's. No More!
Just click it and forget it.
Thank you doxo!

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Randy,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user fayel86
California
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

I like the site but I wish it would remember account numbers as I don't always have my numbers available.

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Faye,

It sounds like we missed the mark when it comes to your experience with our service—we’re sorry to hear that, and would love the opportunity to make it right! Have you tried contacting our Customer Support team, which is available on live chat at https://support.doxo.com? We’d love to hear from you!

Thanks,
Lisa

Thumbnail of user christinaf126
Christina F.
Virginia
1 review
0 helpful votes
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June 15th, 2019

Great Service. My payments are always easy to pay and very sufficient thanks to Doxo. Doxo is reliable and keeps private information private.

Thumbnail of user letas1
doxo M. – doxo Rep

Your security is one of our top priorities, Christina! We really appreciate the feedback and we'll keep working hard to make sure doxo is doing right by you. Please don't hesitate to let us know if we can improve our service to you in the future! Take care!
--Adam
Doxo Support

Thumbnail of user patricial426
North Carolina
1 review
1 helpful vote
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November 11th, 2019

An online customer should not have to pay extra fee to pay their bill. I takes too long to get to the company.

Thumbnail of user letas1
doxo M. – doxo Rep

Hi Patricia,

Thank you for your feedback--we are constantly looking to improve our affordability, and your comments help us towards that goal. At this time, our most affordable options are to quickly process payments online via ACH (debiting directly from your checking or savings account), or you can sign up for doxoPLUS: https://www.doxo.com/offers/subscription-doxoplus/

By signing up for doxoPLUS, payments made from your bank account are free, with no limit on the number of bills you can pay. Doxo also assists with bill pay reminders for free! If you'd like any additional information, please feel free to reach out to our Customer Care team at support@doxo.com.

Beyond that, I hope that we will be able to assist you in the future.

Best,
Lisa

Thumbnail of user sharonb725
Florida
2 reviews
0 helpful votes
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January 14th, 2020

Very easy to use! Not much else I can say. Not confusing like Smart-Hub. I use Dodo every time I pay my bill!

Thumbnail of user letas1
doxo M. – doxo Rep

Hi Sharon,

Thanks very much for taking the time to review us! We're so glad to hear that you've been happy paying your bills through doxo.

Best,
Lisa

Thumbnail of user susans6511
California
1 review
0 helpful votes
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February 1st, 2024
Verified purchase

Mortgage payments monthly are easy and efficient. Timely response

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Susan,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user anthonyh1939
South Africa
1 review
0 helpful votes
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January 31st, 2024
Verified purchase

Quick and easy way to pay utility bills with a small processing fee.

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Anthony,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user thomask1826
West Virginia
1 review
0 helpful votes
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November 15th, 2022

Love having Doxo paying all my bills. Never have a late payment and I never worry about all my bills paid by Doxo. Great Job!

Thumbnail of user natoral
Texas
1 review
0 helpful votes
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May 20th, 2023
Verified purchase

Very easy and convenient site to work with. I had no problems with the site and I had things set up on automatic payment.

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Natora,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user valerief72
West Virginia
1 review
0 helpful votes
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November 28th, 2018

Doxo is a great way to pay my bill. So easy to navigate and use, manage my bill and keep track of my payments

Thumbnail of user jamesr875
New Jersey
1 review
0 helpful votes
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May 14th, 2019

I use the website to pay the mortgage, and to help me keep track of my bills and it also helps ensure I pay my bills on time! The website is easy.

Tip for consumers:
fast processing

Products used:
mortgage

Service
Value
Returns
Quality

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From the business

Personal bills make up more than one third of all modern U.S. household spending – and managing and paying those bills can be a time-consuming, frustrating chore. The average family currently pays more than 10 bills every month, all while managing multiple different online accounts, billers that won’t accept credit card payments, and poorly designed websites that don’t support mobile phones. As the pile of bills grows higher, most Americans find themselves taxed on their wallets and on their time.

If this situation sounds familiar to you, then doxo is here to help.

Since doxo was launched in 2008, we’ve strived to give people an easy and convenient way to connect with companies and to pay multiple billers through a single location. doxo now has over ten million users, and as the first crowd-sourced bill pay solution, built around you, the consumer, it’s already changed the way people manage their bills.

In more than 10 years of service, doxo has added over 120,000 unique billers to our directory. Using our powerful online or mobile platforms, users can now truly take control of how they pay their bills – whether it’s by credit, debit card, Apple Pay, or by direct transfer from their checking accounts. With our focus on convenience to you, our services are available if you’re at your PC or on the go via our mobile app. Plus, with our reminder systems, you’ll never have to worry about missing a payment again. Ultimately, doxo means that users are no longer bound by a biller’s outdated systems.

doxoPLUS is a monthly subscription that allows doxo members to pay any bill, from any device, for $5.99 per month (plus tax where applicable). With doxoPLUS members do not have to pay fees on bank payments, and benefit from the 5 Protections of Bill-Pay: private pay™ account protection, overdraft protection, identity theft protection, late fee protection, and credit protection. Subscribers can keep an eye on their credit score with credit protection, avoid costly fees with late fee protection and overdraft protection, and safeguard their privacy and security with identity theft protection and private pay protection. Additionally, members can cancel at any time as doxoPLUS does not require users to sign up for a long-term commitment.

For more information about what doxo can do for you, please visit www.doxo.com

Company Representative

Thumbnail of user letas1
doxo M.
Typically responds within 18 hours

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