- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
doxo has a rating of 4.4 stars from 483 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with doxo most frequently mention pay bills, easy way, and due date. doxo ranks 1st among Bill Pay sites.
This company responds to reviews on average within 18 hours
I'm very busy lately but have this service on my phone and I find it very convenient to pay bills,it's just a couple dollars but it's better than calling each time or writing checks So much better 💯🍷👍😎
I strongly caution against engaging with Doxo, as my experience suggests they operate as a scam company. Be wary of any involvement, as it may result in financial loss and unfavorable outcomes. I've gotten my money back and that was only way I could go about it. I got help from. (I USED THEIR WEBSITE URL AS MY DISPLAY NAME AND PROFILE PICTURE ON THIS REVIEW INCASE YOU NEED HELP AND WANT TO REACH OUT TO THEM). Note: I did this because of the strict policy over here and honestly i just want to help as many people as possible to get their money back.
Charged me to pay a lab fee, thought i was dealing with the vendor, why would Ipay a fee?
See DOXO and run!
Tip for consumers:
stay away from this scam site
Products used:
DOXO
Very easy to maneuver through. Reliable... never had any problems. Will continue to use for as long as I can.
Hi Valerie,
Thanks very much for taking the time to review doxo! We're very happy to hear that you're enjoying our bill-pay service.
Best,
Lisa
Cost less than western union great service I like that the bill get paid when that say it will Thanks So Much
Hi Marilon,
Thank you so much for the encouraging rating and kind words. We're happy to hear doxo is helping you make your online bill payments easier!
Best,
Lisa
I use doxo to pay my utilities and it saves me alot of hassle from different sites. Its quick and efficient as well as easy to use.
It's good to know I can use this I'm getting older and it's a good service to have
Hello Sheila,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Use your friendly.
Payments delivered on time.
Easy to find on internet
Hello Jaimie,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Perfect for paying bills. Very convinient. Never had a problem signing in. My payment is always on time.
I've used them for several months and will continue using them
Hello Linda,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Its pretty simple, theyre grifters. They have made an entire company out of grifting and they want to be professional grifters
Tip for consumers:
z
Products used:
z
Hello,
I’m sorry to hear that you feel misled. I can assure you that is not our intention, and I want to make sure we can resolve any issues you might have faced with our service. Please contact our customer support team, which is available via live chat at https://support.doxo.com. Thank you!
Best,
Lisa
No problems using this system when you have to renew
Hello William,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Easy and excellent. Will use this type of payment all the time.
Hello Donna,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Had No Problems! Will use this system every time I pay my taxes!
Hello Robbie,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Never have to worry that my monthly payment is made on time.
Hello Helene,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Easy to use and with the automatic payment option I don't have to worry about when to put money on my Easy Pay
Hello Alice,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Before I used doxo I spent time in a line to pay my bill. Now I can pay my National Grid and Water bill from anywhere on my cellphone in minutes
Hello Darryl,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
I really like doxo. It's a lot cheaper going through them to pay my bill then the bill place itself
Quick and easy to use guides u through an easy process we have no office fast way of paying.
Hello Martha,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Quick and easy fast no problem with using doxo. Keeps your records so you can do payments fast
Hello Deborah,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Doxo is super easy & reliable. I just love it. It makes my life a lot easier!
Hello Bryanna,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
They OVERCHARGE AND TAKE THIER TIME TO PROCESS YOUR BILL. NO ONE IS THIER TO HELP YOU. GET RID OF THEM!
Hello Bradlee,
I’m very sorry to hear your experience with our service hasn't been great. We understand your concern about fees and are continually working to lower them. At this time, our most affordable options are to quickly process payments online via ACH (debiting directly from your checking or savings account) as opposed to paying by debit or credit card.
We're also sorry to hear you faced issues getting Customer Care help. Our Support team would love to investigate any issues you faced with your payment and make things right. You can contact them at https://support.doxo.com via live chat support. I hope we can hear from you soon!
Best,
Lisa
WATCH OUT FOR THESE CROOKS! I was paying my insurance bill online on my insurance companys site just as I always do. I was obviously redirected to Doxo. I did not know I was redirected as I specifically went to my insurance companys website as always. I have never heard of Doxo and thought that my insurance must have a new payment page and system as I had to type in my email address and confirm the email they sent for what I now know was setting up the doxo account. I thought they were updating my info in their new system. I had no idea this was a third party. If they are a reputable company then why dont they stick to traditional ways to solicit business rather than showing up as a pop up that no one would think that is not who they intended on paying. I have since contacted my insurance company and they have no affiliation with Doxo and furthermore you can pay online throught their website for free as you do not need a third party. Why would I use a third party when I dont have to? I called doxo to request a refund. They denied saying they already made the payment. I asked why dont you stick to making money off of people that intend on using you and refund the ones that you tricked into using you that did not intentionally use you. They said the fee was documented in the payment. That may be so but I did not look at the payment that well because I expected it to charge me exactly what I put in the payment. Again I thought I was on my insurance website and I had no reason to look to see if they might charge me differently. My bill was $2342. 00 and they charged a fee of $82.25 so my total was $2424. 25. I never looked at it again until I saw the charge on my credit card statement and It did not match my bill. I am pretty smart when it comes to the shysters and thieves but doxo got by me. WATCH OUT FOR THIS CROCKED COMPANY!
Hi Dennis,
I’m sorry to hear that you feel misled. Unfortunately, we're unable to refund payments after they've already been made. But fees do vary by provider or payment type. If you're interested in figuring out a more efficient way to pay through doxo, we're happy to look into this with you--you can reach out to an agent at https://support.doxo.com. If you'd rather not pay through doxo, we understand, and encourage people to find the payment options that are best for them.
Best,
Lisa
It's safe and easy to get my bills paid on time and I love the reminder
Hello Virginia,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Very convenient and easy to do and could pay several accounts with one account sign in.
Hello Carolyn,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
DOXO IS A LITTLE BIT "difficult". I would rather pay Mountaineer directly. That's how I pay my electric, water and cable bills
Hi Brian,
Thanks for taking the time to write this review. As you probably know, ACH payments through doxo to Mountaineer Gas incur no delivery fees once you Connect your account for paperless billing. We'd love to hear more about what isn't working for you in our service, and how we can improve. If you can, would you consider emailing us with your thoughts at marketing@doxo.com? We hope to hear from you!
Best,
Lisa
It's great, I'll use it again. It's an easy way to pay my electric bills.
Hello Robert,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Gain trust and grow your business with customer reviews.
Personal bills make up more than one third of all modern U.S. household spending – and managing and paying those bills can be a time-consuming, frustrating chore. The average family currently pays more than 10 bills every month, all while managing multiple different online accounts, billers that won’t accept credit card payments, and poorly designed websites that don’t support mobile phones. As the pile of bills grows higher, most Americans find themselves taxed on their wallets and on their time.
If this situation sounds familiar to you, then doxo is here to help.
Since doxo was launched in 2008, we’ve strived to give people an easy and convenient way to connect with companies and to pay multiple billers through a single location. doxo now has over ten million users, and as the first crowd-sourced bill pay solution, built around you, the consumer, it’s already changed the way people manage their bills.
In more than 10 years of service, doxo has added over 120,000 unique billers to our directory. Using our powerful online or mobile platforms, users can now truly take control of how they pay their bills – whether it’s by credit, debit card, Apple Pay, or by direct transfer from their checking accounts. With our focus on convenience to you, our services are available if you’re at your PC or on the go via our mobile app. Plus, with our reminder systems, you’ll never have to worry about missing a payment again. Ultimately, doxo means that users are no longer bound by a biller’s outdated systems.
doxoPLUS is a monthly subscription that allows doxo members to pay any bill, from any device, for $5.99 per month (plus tax where applicable). With doxoPLUS members do not have to pay fees on bank payments, and benefit from the 5 Protections of Bill-Pay: private pay™ account protection, overdraft protection, identity theft protection, late fee protection, and credit protection. Subscribers can keep an eye on their credit score with credit protection, avoid costly fees with late fee protection and overdraft protection, and safeguard their privacy and security with identity theft protection and private pay protection. Additionally, members can cancel at any time as doxoPLUS does not require users to sign up for a long-term commitment.
For more information about what doxo can do for you, please visit www.doxo.com
Hello Scott,
We understand your concern about fees. To let you know, you can pay your bills via a linked bank account for FREE on doxo when you pay on the mobile app: https://www.doxo.com/mobile/
We also have a subscription service, doxoPLUS, which allows you to pay any number of billers without an individual fee when paying directly from your bank account. At less than $5 a month, it’s an especially good deal if you pay multiple regular bills! It also offers overdraft protection, identity theft protection, credit protection, and more key features that help you pay your bills securely and guard your financial health.
If you'd like more information about either of these payment options, you can reach out to our Customer Care team at https://support.doxo.com.
Thanks,
Lisa