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doxo

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Overview

doxo has a rating of 4.4 stars from 483 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with doxo most frequently mention pay bills, easy way, and due date. doxo ranks 1st among Bill Pay sites.

This company responds to reviews on average within 18 hours

Positive reviews (last 12 months): 92.6%
Positive
137
Neutral
2
Negative
9
14
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How would you rate doxo?
Top Positive Review

“Easy way Pay”

Daniel C.
11/4/24

I'm very busy lately but have this service on my phone and I find it very convenient to pay bills,it's just a couple dollars but it's better than calling each time or writing checks So much better 💯🍷👍😎

Top Critical Review

“Doxo is a fraudulent cooperation”

Go to EliteRecoup.com for help I.
7/19/24

I strongly caution against engaging with Doxo, as my experience suggests they operate as a scam company. Be wary of any involvement, as it may result in financial loss and unfavorable outcomes. I've gotten my money back and that was only way I could go about it. I got help from. (I USED THEIR WEBSITE URL AS MY DISPLAY NAME AND PROFILE PICTURE ON THIS REVIEW INCASE YOU NEED HELP AND WANT TO REACH OUT TO THEM). Note: I did this because of the strict policy over here and honestly i just want to help as many people as possible to get their money back.

Reviews (483)

Rating

Timeframe

Other

Reviews that mention popular keywords

water company (5) gas bill (4) payment (48) bank account (3) middle man (3) gas company (3)
Thumbnail of user seanc1026
Arizona
1 review
0 helpful votes
  • Send Message
April 20th, 2023
Verified purchase

Wonderfully convenient way to take care of the bills

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Sean,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user christyb345
Georgia
1 review
0 helpful votes
  • Send Message
April 6th, 2023
Verified purchase

This process and payment method is very user friendly

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Christy,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user marciae106
Ohio
1 review
0 helpful votes
  • Send Message
January 5th, 2023
Verified purchase

No problems, payment went through quickly. Will use again!

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Marcia,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user brucec1510
California
1 review
0 helpful votes
  • Send Message
March 23rd, 2023
Verified purchase

Great. I've been using the app for a long time and I haven't had any problems with it.

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Bruce,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user carolb3398
Rhode Island
1 review
0 helpful votes
  • Send Message
April 20th, 2023
Verified purchase

Paid my electric bill in minutes, very easy and convenient for me since i am unable to drive

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Carol,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user jeromem277
Virginia
1 review
0 helpful votes
  • Send Message
April 6th, 2023
Verified purchase

Works good from bank account when all info is correct

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Jerome,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user stever1678
New Jersey
1 review
0 helpful votes
  • Send Message
December 14th, 2022
Verified purchase

Great experience
Will use it again
Makes making a payment very easy

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Steve,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user yudyu
Florida
1 review
0 helpful votes
  • Send Message
July 1st, 2022
Verified purchase

Paque por error por esta página hace más de 10 días y no le han entregado el dinero a la compañía y voy a perder mi carro por no pagar. Y esta compañía doxo dice que va a escalar el tema. Por Dios no se que hacer. Y en el chat que ellos tienen que es el único medio de comunicación no dan mayor respuesta. Quisiera saber si se va a perder mi dinero pero nadie dice nada

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Yudy,

I’m very sorry to hear about this, and I want to assure you that this is not the experience we’d like you to have with our service. I would strongly recommend contacting our Customer Care team so that we can investigate this with you and make things right.

You can do so at https://support.doxo.com via live chat support. I hope we can hear from you soon!

Best,
Lisa

Thumbnail of user brucem1177
Virginia
2 reviews
0 helpful votes
  • Send Message
May 17th, 2023
Verified purchase

Pppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppp

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Bruce,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Sitejabber for Business

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From the business

Personal bills make up more than one third of all modern U.S. household spending – and managing and paying those bills can be a time-consuming, frustrating chore. The average family currently pays more than 10 bills every month, all while managing multiple different online accounts, billers that won’t accept credit card payments, and poorly designed websites that don’t support mobile phones. As the pile of bills grows higher, most Americans find themselves taxed on their wallets and on their time.

If this situation sounds familiar to you, then doxo is here to help.

Since doxo was launched in 2008, we’ve strived to give people an easy and convenient way to connect with companies and to pay multiple billers through a single location. doxo now has over ten million users, and as the first crowd-sourced bill pay solution, built around you, the consumer, it’s already changed the way people manage their bills.

In more than 10 years of service, doxo has added over 120,000 unique billers to our directory. Using our powerful online or mobile platforms, users can now truly take control of how they pay their bills – whether it’s by credit, debit card, Apple Pay, or by direct transfer from their checking accounts. With our focus on convenience to you, our services are available if you’re at your PC or on the go via our mobile app. Plus, with our reminder systems, you’ll never have to worry about missing a payment again. Ultimately, doxo means that users are no longer bound by a biller’s outdated systems.

doxoPLUS is a monthly subscription that allows doxo members to pay any bill, from any device, for $5.99 per month (plus tax where applicable). With doxoPLUS members do not have to pay fees on bank payments, and benefit from the 5 Protections of Bill-Pay: private pay™ account protection, overdraft protection, identity theft protection, late fee protection, and credit protection. Subscribers can keep an eye on their credit score with credit protection, avoid costly fees with late fee protection and overdraft protection, and safeguard their privacy and security with identity theft protection and private pay protection. Additionally, members can cancel at any time as doxoPLUS does not require users to sign up for a long-term commitment.

For more information about what doxo can do for you, please visit www.doxo.com

Company Representative

Thumbnail of user letas1
doxo M.
Typically responds within 18 hours

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