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doxo

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Overview

doxo has a rating of 4.4 stars from 483 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with doxo most frequently mention pay bills, easy way, and due date. doxo ranks 1st among Bill Pay sites.

This company responds to reviews on average within 18 hours

Positive reviews (last 12 months): 92.6%
Positive
137
Neutral
2
Negative
9
14
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How would you rate doxo?
Top Positive Review

“Easy way Pay”

Daniel C.
11/4/24

I'm very busy lately but have this service on my phone and I find it very convenient to pay bills,it's just a couple dollars but it's better than calling each time or writing checks So much better 💯🍷👍😎

Top Critical Review

“Doxo is a fraudulent cooperation”

Go to EliteRecoup.com for help I.
7/19/24

I strongly caution against engaging with Doxo, as my experience suggests they operate as a scam company. Be wary of any involvement, as it may result in financial loss and unfavorable outcomes. I've gotten my money back and that was only way I could go about it. I got help from. (I USED THEIR WEBSITE URL AS MY DISPLAY NAME AND PROFILE PICTURE ON THIS REVIEW INCASE YOU NEED HELP AND WANT TO REACH OUT TO THEM). Note: I did this because of the strict policy over here and honestly i just want to help as many people as possible to get their money back.

Reviews (483)

Rating

Timeframe

Other

Reviews that mention popular keywords

water company (5) gas bill (4) payment (48) bank account (3) middle man (3) gas company (3)
Thumbnail of user leahj223
Illinois
1 review
0 helpful votes
  • Send Message
November 16th, 2024
Verified purchase

Hi I liked using doxo but would have liked to have been sent something either by email or snail mail to let me know of the change I was getting frustrated trying to get in to pay my premium.

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Leah,

It sounds like we missed the mark when it comes to your experience with our service—we’re sorry to hear that, and would love the opportunity to make it right! Have you tried contacting our Customer Support team, which is available on live chat at https://www.doxo.com/w/user-support/. We’d love to hear from you!

Thanks,
Lisa

Thumbnail of user bruces1424
Virginia
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

Fast, convenient, and secure. Confident in paying online thru doxo. Plus, i really like the messages alerting me that payment due date is near.

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Bruce,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user gotoeliterecoup.comforhelpi4
Italy
5 reviews
2 helpful votes
  • Send Message
July 19th, 2024

I strongly caution against engaging with Doxo, as my experience suggests they operate as a scam company. Be wary of any involvement, as it may result in financial loss and unfavorable outcomes.

I've gotten my money back and that was only way I could go about it. I got help from. (I USED THEIR WEBSITE URL AS MY DISPLAY NAME AND PROFILE PICTURE ON THIS REVIEW INCASE YOU NEED HELP AND WANT TO REACH OUT TO THEM).

Note: I did this because of the strict policy over here and honestly i just want to help as many people as possible to get their money back.

Service
Thumbnail of user letas1
doxo M. – doxo Rep

Hello Sir/Madam,

I’m sorry to hear that you feel misled. I can assure you that is not our intention, and I’d like to try and clear the air with you.

Doxo provides an online bill pay service used by millions and is associated with many web searches for billers. This is probably the same situation you encountered! It’s also likely that many other people are paying your provider with doxo. You can think of doxo like an online payment partner to both billers and customers like you--one that allows you to pay ALL your bills online from the same, secure account.

If we can answer any questions or address any payment issues you may have, please reach out to our Customer Care team on live chat at https://support.doxo.com! Thank you!

Best,
Lisa

Thumbnail of user estherg311
California
1 review
0 helpful votes
  • Send Message
November 16th, 2024
Verified purchase

SO EASY! I AM A SENIOR ON SS, GET MY CHECK FIRST OF THE MONTH. PAY ALL MY UTILITIES AT ONCE WITH DOXO. LOVE IT

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Esther,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user cathyj600
California
1 review
0 helpful votes
  • Send Message
November 17th, 2024
Verified purchase

At fist it was confusing on who I'm pain? It let me add other services to pay my bill.

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Cathy,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user shanab106
Texas
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase

I like it. I wasn't expecting the day delay for the payment to post, but it wasn't an issue. It was still convenient and efficient.

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Shana,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user joel1779
Texas
1 review
0 helpful votes
  • Send Message
July 5th, 2024
Verified purchase

FTC Takes Action Against Bill Payment Company Doxo for Misleading Consumers, Tacking on Millions in Junk Fees
Federal court complaint alleges Doxo deceives consumers about affiliation with companies, has ignored consumer complaints and warnings from billers

Products used:
T-Mobile Bill,

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Joe,

I’m sorry to hear that you feel misled. I can assure you that is not our intention, and I’d like to try and clear the air with you.

Doxo provides an online bill pay service used by millions and is associated with many web searches for billers. This is probably the same situation you encountered! It’s also likely that many other people are paying your provider with doxo. You can think of doxo like an online payment partner to both billers and customers like you--one that allows you to pay ALL your bills online from the same, secure account.

If we can answer any questions or address any payment issues you may have, please reach out to our Customer Care team on live chat at https://support.doxo.com! Thank you!

Thumbnail of user jerryw1955
Kansas
1 review
0 helpful votes
  • Send Message
November 17th, 2024
Verified purchase

It was easy to make my payment for what I wanted to do.

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Jerry,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user cathyw995
Georgia
1 review
0 helpful votes
  • Send Message
November 2nd, 2024
Verified purchase

It works for my needs I don't have to leave my house

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Cathy,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user richardl5497
New York
1 review
0 helpful votes
  • Send Message
November 16th, 2024
Verified purchase

It went well no problems it costs yet they always let me know it got done

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Richard,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user tammyc1801
North Carolina
1 review
0 helpful votes
  • Send Message
November 16th, 2024
Verified purchase

It was good no problem at all easy way too pay your bills

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Tammy,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user shawns1752
District of Columbia
1 review
0 helpful votes
  • Send Message
November 16th, 2024
Verified purchase

Great, because hopefully we can do future business with you.

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Shawn,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user suzannef570
Michigan
1 review
0 helpful votes
  • Send Message
November 2nd, 2024
Verified purchase

So far, my payments have been on time which helps me tremendously.

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Suzanne,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user mariad3499
Illinois
1 review
0 helpful votes
  • Send Message
November 2nd, 2024
Verified purchase

Great so far, reminders when to pay bills, always on time!

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Maria,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user reginap336
New York
1 review
0 helpful votes
  • Send Message
October 23rd, 2024
Verified purchase

Love paying with doxo. I have everything in one place and can pull it up at anytime when needed

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Regina,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user janelleh199
Washington
1 review
0 helpful votes
  • Send Message
November 3rd, 2024
Verified purchase

Works great just don't like fee. But will continue using it.

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Janelle,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user pamelav951
Michigan
1 review
0 helpful votes
  • Send Message
September 8th, 2024
Verified purchase

Time Saving! Very easy to pay bills & will use it Again!

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Pamela,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user brendam2842
Kentucky
1 review
0 helpful votes
  • Send Message
September 8th, 2024
Verified purchase

Love paying my bill through DOXO! Easy to set up with auto pay

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Brenda,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user natachab26
North Carolina
1 review
0 helpful votes
  • Send Message
July 27th, 2024
Verified purchase

Doxo is a great company to pay bills with. They are fast and reliable and I will continue to use them. Thanks

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Natacha,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user christineg1954
Rhode Island
1 review
0 helpful votes
  • Send Message
August 21st, 2024
Verified purchase

It has been a pleasure using this type of payment method. It is easy and convenient.

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Christine,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user deniseg1281
Texas
1 review
0 helpful votes
  • Send Message
August 10th, 2024
Verified purchase

I really like using Doxo. It's easy to use and reminders are sent to me for my benefit

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Denise,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user lisamm
North Carolina
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

I am very pleased with doxo. I haven't had any problems.

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Lisa,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user amyb3243
Illinois
1 review
0 helpful votes
  • Send Message
August 11th, 2024
Verified purchase

I like using doxo for payments. It is very easy to use.

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Amy,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user donnap2283
West Virginia
1 review
0 helpful votes
  • Send Message
August 10th, 2024
Verified purchase

Love going on line and being able to pay my bills.

Thumbnail of user letas1
doxo M. – doxo Rep

Hello Donna,

Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!

Thanks again,
Lisa

Thumbnail of user angelaf1692
Georgia
1 review
0 helpful votes
  • Send Message
August 10th, 2024
Verified purchase

Will use again. Seem safe and effective, easy to sue

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From the business

Personal bills make up more than one third of all modern U.S. household spending – and managing and paying those bills can be a time-consuming, frustrating chore. The average family currently pays more than 10 bills every month, all while managing multiple different online accounts, billers that won’t accept credit card payments, and poorly designed websites that don’t support mobile phones. As the pile of bills grows higher, most Americans find themselves taxed on their wallets and on their time.

If this situation sounds familiar to you, then doxo is here to help.

Since doxo was launched in 2008, we’ve strived to give people an easy and convenient way to connect with companies and to pay multiple billers through a single location. doxo now has over ten million users, and as the first crowd-sourced bill pay solution, built around you, the consumer, it’s already changed the way people manage their bills.

In more than 10 years of service, doxo has added over 120,000 unique billers to our directory. Using our powerful online or mobile platforms, users can now truly take control of how they pay their bills – whether it’s by credit, debit card, Apple Pay, or by direct transfer from their checking accounts. With our focus on convenience to you, our services are available if you’re at your PC or on the go via our mobile app. Plus, with our reminder systems, you’ll never have to worry about missing a payment again. Ultimately, doxo means that users are no longer bound by a biller’s outdated systems.

doxoPLUS is a monthly subscription that allows doxo members to pay any bill, from any device, for $5.99 per month (plus tax where applicable). With doxoPLUS members do not have to pay fees on bank payments, and benefit from the 5 Protections of Bill-Pay: private pay™ account protection, overdraft protection, identity theft protection, late fee protection, and credit protection. Subscribers can keep an eye on their credit score with credit protection, avoid costly fees with late fee protection and overdraft protection, and safeguard their privacy and security with identity theft protection and private pay protection. Additionally, members can cancel at any time as doxoPLUS does not require users to sign up for a long-term commitment.

For more information about what doxo can do for you, please visit www.doxo.com

Company Representative

Thumbnail of user letas1
doxo M.
Typically responds within 18 hours

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