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doxo has a rating of 4.4 stars from 483 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with doxo most frequently mention pay bills, easy way, and due date. doxo ranks 1st among Bill Pay sites.
This company responds to reviews on average within 18 hours
I'm very busy lately but have this service on my phone and I find it very convenient to pay bills,it's just a couple dollars but it's better than calling each time or writing checks So much better 💯🍷👍😎
I strongly caution against engaging with Doxo, as my experience suggests they operate as a scam company. Be wary of any involvement, as it may result in financial loss and unfavorable outcomes. I've gotten my money back and that was only way I could go about it. I got help from. (I USED THEIR WEBSITE URL AS MY DISPLAY NAME AND PROFILE PICTURE ON THIS REVIEW INCASE YOU NEED HELP AND WANT TO REACH OUT TO THEM). Note: I did this because of the strict policy over here and honestly i just want to help as many people as possible to get their money back.
I paid my car note through DOXO. Then a week later the finance company my car is through called for a payment. I was so confused and asked them were they sure about not receiving the payment. They were sure and so sure they told me they did not participate with DOXO with getting payments. (I cried and was scared) I thought were did this payment go. The finance company at first did not want to help me, it was my job to figure it out. They wanted a payment. I got in touch with an representative from DOXO his name is Jacob(God sent to me and more ways they he could ever imagine) He listened and he cared to help me. Jacob even asked if I wanted to 3 way call the finance company(and we did the following day). Jacob found the problem immediately, I had typed the wrong account number by one digit. Jacob is awesome and a wonderful people person. He iwas calm about making sure I was okay and reassuring me he was going to help me take care of the issue.(and he did). Jacob will always be a blessing to me and my family. Keep being the blessed person you are and allowing your light to shine and brighten up others day.
I like the bill pay reminders. The doxoPLUS subscription is useful because I can check my credit score and i don't worry about overdraft fees anymore, very nice
Hello Anna,
Thanks so much for your feedback, and for using doxo! We’d love to hear more about what improvements you’d like to see—feel free to write to us with feedback at marketing@doxo.com.
Thanks again,
Lisa
This is an easy site to use. I utilize it to pay my gas bill. Payment is made quickly and promptly. Once you submit your payment, you given a timeline of what is going to happen with your payment.
Great I'll use it again to pay my bill I love being able to pay with no hassle
Hello Leta,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
It is great. I like to keep paying the bills with doxo.
Hello Rufina,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
The personal was very professional and knowledgeable about the work done on my car.
Hello Herbet,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
So easy it saves a lot of time I'm glad I start using this app two years and would recommend it for people are always busy
Hello Porfirio,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
I used payment thru DOXO to make a payment to National Grid - prir to to, this transaction I've paid by check by snail mail. With in a few minutes, I redeived confirmatiom, which reflected an accurate report, on time in an effective method.
Hello Marion,
Thank you so much for this review and encouraging star rating! We're so glad to hear you've been happy with doxo. If there’s anything else we can do, please don’t hesitate to reach out at marketing@doxo.com.
Thanks again,
Lisa
Simple to use, reuse and convienient for fast pay
No waiting in lines, no language barrier over the phone, just a simple text to pay and it's all done
Hello Sheryl,
Thanks so much for your feedback, and for using doxo. If you have any suggestions about ways we can improve our service, we'd love to hear from you at marketing@doxo.com.
Best,
Lisa
There have been no issues. Payments are sent on time. Notice of payments received sent to me. Very convenient.
Hello Cindy,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Get on line and the site and put your info in and the site does the rest for me.
Hello Sandra,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
This is a 3rd party, collecting money, to collect your money... never again. Charging someone to pay a bill is a new low in greed. I'll never deal with a company again that is affiliated with Doxo.
Hi John,
We apologize for any confusion regarding doxo. I understand how this kind of situation can happen, and if I can, I'd love to take a moment with you to help clear the air!
Doxo is an online bill pay service that enables you to connect and make payments to multiple billers and service providers, all under one convenient login. With a doxo account you can pay your bills, manage your e-bill history, and even set free reminders for different providers. We invite you to explore doxo.com or contact support@doxo.com if you need any additional information!
Thank you for taking the time to reach out to us. I hope you have a pleasant week.
Best,
Lisa
Paying with doxo is a convenient way to pay my bills without having to write a check. It's easy to navigate.
Hello Karen,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
No issues with it really, payments always go through dont oikw the extra credit card charge costs pretty stupid... forcing to join jobsitter when dont want to thats really stupid.
Never had any problems, you guys are great. Over all, the service was superb.
Hello Jose,,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Fast & easy...I like it. Takes only five minutes or less.Also use it to pay my mortgage.
Hello Wildford,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
On October 8,2019, I went online to pay a Georgia speeding ticket. I typed in the website to pay the ticket online. I was redirected to DOXO. I authorized my visa to pay the ticket and fee.
Doxo never sent the payment to the Georgia DMV, consequently, the ticket was not paid, I
Missed the November 2019 court date and received a notice via mail that I may have my
License suspended due to the ticket not being paid. On December 12,2019 I called the
Georgia DMV and paid the ticket right away. I also called the DOXO customer service center and was told that my credit card would be credited. My credit card was not credited as of December 17,2019. After
Several email attempts, the customer service representative informed me they couldn't
Reimburse my visa and a check will be placed in the mail December 17. They stated their
Timeframe is 7-10 business days after the check was requested. It has been 11 business days
And no check. I had to call everyday until last Friday, when I finally received the check in the mail.
Stay away if you want your bills to be paid ontime. Very unprofessional!
Hi Barb,
I’m sorry to hear about this, and I want to assure you that this is not the experience we’d like you to have with doxo. It sounds like your issue was ultimately resolved, but if you have any further questions or concerns, I hope you’ll contact our Customer Support team at https://support.doxo.com. They’re available 24/7, via phone, email, or live chat support.
I’m also sorry to hear you feel misled about doxo’s website—I can assure you that is not our intention, and I’d like to try and clear the air with you! Doxo provides an online bill pay service used by millions and is associated with many web searches for billers. This is probably the same situation you encountered! You can think of doxo like an online payment partner to both billers and customers like you.
If I can answer any more questions, let me know or reach out to our Customer Care team. Thank you!
Best,
Lisa
Auto-pay is the way to go. Without the hassle of writing a check or divulging my credit card information.
…But Xoxo did in time. I hope will get alert from Doxo 10 days in advance for next premium. Thanks for Doxo services.
Hello Narendra,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Doxo sends timely reminders to me about my payment due date. The software is very easy to use and the directions are simple.
Hello John,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Don't have to think to much and don't have to go through a big hassle. You just have to press acouple buttons and itz done. No driving and wasting gas.
Hello Craig,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Everything went smoothly.Easier than using web site from provider. All payments made by doxo were on time and the reminders kept me on budget.
Hello Njb,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Very pleasant way to pay your bills online fast convenient. Will defiantly use every time i pay my bill and their service is available.
First time took a little "get used to it", but once it set up, it's worry free.
Wish it doesn't charge (high) processing fee.
This is an extremely easy way to make automatic payments with no hassle. It goes on my charge so I don't have to worry about the bill not being paid.
Gain trust and grow your business with customer reviews.
Personal bills make up more than one third of all modern U.S. household spending – and managing and paying those bills can be a time-consuming, frustrating chore. The average family currently pays more than 10 bills every month, all while managing multiple different online accounts, billers that won’t accept credit card payments, and poorly designed websites that don’t support mobile phones. As the pile of bills grows higher, most Americans find themselves taxed on their wallets and on their time.
If this situation sounds familiar to you, then doxo is here to help.
Since doxo was launched in 2008, we’ve strived to give people an easy and convenient way to connect with companies and to pay multiple billers through a single location. doxo now has over ten million users, and as the first crowd-sourced bill pay solution, built around you, the consumer, it’s already changed the way people manage their bills.
In more than 10 years of service, doxo has added over 120,000 unique billers to our directory. Using our powerful online or mobile platforms, users can now truly take control of how they pay their bills – whether it’s by credit, debit card, Apple Pay, or by direct transfer from their checking accounts. With our focus on convenience to you, our services are available if you’re at your PC or on the go via our mobile app. Plus, with our reminder systems, you’ll never have to worry about missing a payment again. Ultimately, doxo means that users are no longer bound by a biller’s outdated systems.
doxoPLUS is a monthly subscription that allows doxo members to pay any bill, from any device, for $5.99 per month (plus tax where applicable). With doxoPLUS members do not have to pay fees on bank payments, and benefit from the 5 Protections of Bill-Pay: private pay™ account protection, overdraft protection, identity theft protection, late fee protection, and credit protection. Subscribers can keep an eye on their credit score with credit protection, avoid costly fees with late fee protection and overdraft protection, and safeguard their privacy and security with identity theft protection and private pay protection. Additionally, members can cancel at any time as doxoPLUS does not require users to sign up for a long-term commitment.
For more information about what doxo can do for you, please visit www.doxo.com
Hello Renee,
Thank you for the kind words, we really appreciate you taking time out of your day to share a review. All of us at doxo are thrilled to hear you had such a positive experience with doxo's Customer Support team. If there's anything else we can do, please don't hesitate to reach out to Support again.
All best,
Lisa