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doxo has a rating of 4.4 stars from 483 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with doxo most frequently mention pay bills, easy way, and due date. doxo ranks 1st among Bill Pay sites.
This company responds to reviews on average within 18 hours
I'm very busy lately but have this service on my phone and I find it very convenient to pay bills,it's just a couple dollars but it's better than calling each time or writing checks So much better 💯🍷👍😎
I strongly caution against engaging with Doxo, as my experience suggests they operate as a scam company. Be wary of any involvement, as it may result in financial loss and unfavorable outcomes. I've gotten my money back and that was only way I could go about it. I got help from. (I USED THEIR WEBSITE URL AS MY DISPLAY NAME AND PROFILE PICTURE ON THIS REVIEW INCASE YOU NEED HELP AND WANT TO REACH OUT TO THEM). Note: I did this because of the strict policy over here and honestly i just want to help as many people as possible to get their money back.
Very easy to use and can be used for my other bills also. Good customer service. Quick clearing time at my bank so bill is never late.
Hello Eileen,
Thank you for the kind words, we really appreciate you taking time out of your day to share a review. All of us at doxo are happy you are enjoying our bill pay service!
All the best,
Lisa
Doxo has made my payments to bills, easy to keep track off. The apps reminders are great and can be setup with ease.
Hello Rajan,
Thank you for the kind words, we really appreciate you taking time out of your day to share a review. All of us at doxo are happy you are enjoying our bill pay service!
Best,
Lisa
Top notch service, never had ANY issues or late payments. Fee is reasonable. Very convenient to not have to deal with creditor directly.
Hello Robert,
Thanks very much for the encouraging star rating and kind words. We're so glad to hear that you've been happy paying your bills through doxo!
Best,
Lisa
I like doxo it reminds me every month about paying my bill and it is easy to pay
I have had no problems with this sight
Keep up the good work
Awesome. Great way to auto pay. Notice sent as a reminder with date money will be paid. Happy with this site
Hi Pearlsy,
Thank you for the kind words, we really appreciate you taking time out of your day to share a review. All of us at doxo are happy you are enjoying automatic payments with our bill-pay service!
Best,
Lisa
Makes it very simple, very easy, and two or three times faster to pay bills. Glad i have this option.
This has been a game changer for me! Love using it. The reminders are super useful and have kept me on top of things. Super thumbs up!
Hello Timothy,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
I use Doxo to pay all bill and i love I thing the 3.99 is a little high but its good for people that cant get outside
I can consolidate bills all in one place and take care of bill paying quickly and efficiently. In today's busy world that is a must for me!
Took 21 days for payment to be sent to my toll roads bill resulting in a late fee on top of the $3.99 fee I had to pay Doxo to begin with.
Hello James,
Thanks for your feedback. We’re actively working to speed up processing times. At this time, paying by your bank account (ACH) will be less expensive but will take longer to process. Paying by card will have an additional fee, but should reduce the time it takes to process your payment.
If you have any questions, please reach out to our Customer Care team at https://support.doxo.com.
Best,
Lisa
Once you have set your billing information, the payment process was very easy and quick. Received an email bill was due, click and pay. Perfect!
Hello Lisa,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
I like the ease of use, email reminders of upcoming bills and it saves me a stamp! I would highly recommend doxo to all users.
I've been using the website for a little over 4 years. I find it very easy to use. I've never had any problems with it
Very easy to use after I got the hang of it. I take care of 4 separate accounts. Helps me make sure everything gets paid
Hi Vickie,
Thank you so much for your review! We at doxo are so happy to hear that our service has made it easier for you to manage different accounts. If there's anything else we can do, we'd love to hear from you at marketing@doxo.com. Thanks!
Best,
Lisa
I love doxo used it for paying my mom's credit card bill it is th best have not had a problem with it at all
Hello Randy,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
I will continue to use because I don't want to send a check in the mail. However I don't appreciate being charged to pay online.
Hello Deborah,
We understand your concern about fees. To let you know, you can pay your bills for FREE on doxo when you pay via a linked bank account.
If you'd like more information about this payment option, you can reach out to our Customer Care team on live chat at https://support.doxo.com.
Thanks,
Lisa
This is a very confident business and very prompt. I don't have to worry about the bill. I get reminder every month
Hello Gilley,
Thank you for the kind words, we really appreciate you taking time out of your day to share a review. All of us at doxo are happy you are enjoying our bill pay service!
Best,
Lisa
This bill pay app is genuinely useful, unlike a lot of the other apps out there. I used it to pay my cable bill and will try my rent next.
Hello Jay,
Thank you for the kind words, we really appreciate you taking time out of your day to share a review. All of us at doxo are happy you are enjoying our bill pay service!
Best,
Lisa
I had never heard of doxo until I bought a house that used gas & doxo was the only option for online bill pay. What I really like is that doxo emails me anytime I have a new document, whether it be a monthly bill, notices of rate changes or anything else my gas company would normally mail to me. Then, they even send me reminders when I have a bill that is about to be due. That is one of the differences between my other utility companies that have their own website for bill pay vs. using doxo. Another difference & something that can be very beneficial is that you can use doxo for multiple utility companies. That way you can view all of your documents & pay all of your bills for multiple companies on one website. The only issue that I had is that the fee that doxo charges is a little on the high side. When I first saw the amount I was so upset because I had no other option. But then I saw that they offer free payments if you use your checking account. So that's what I chose to do & now doxo is actually cheaper than paying my other utility bills, which the companies charge a fee no matter what method of payment you use online. In fact, some won't even allow the use of my checking account. I haven't ever had any issues with late payment charges etc. like some people have said in their reviews. Sometimes the charge from doxo won't actually go through until after my due date, but I still haven't ever been assessed a late fee. You can also set up recurring payments so that doxo will automatically pay your bill(s) each month, based on the date & method of payment that you choose. The website for doxo itself is pretty simple to use. I don't think it would require much technical/computer knowledge for anyone that isn't used to online options. And I feel that it is a secure payment method. So while some people may not like using a "middle man" for their online bill pay etc., I think it can be very beneficial for those that would give it a chance. Try it & you will find yourself coming up with more pros than cons than you thought you would.
Real safe and convenient way to pay bills and you can do it so quickly. Thanksgood t use online also or by phone. Never had any trouble out of them
I am dissapointed in this service. They take your money early and it takes them a whole month to make your payment.
Hi Kami,
We're truly disappointed that you're disappointed. Reviews like yours are essential to ensuring the doxo experience is a positive one.
May I share some information that might help in the meantime?
Doxo customers can pay their bills using any payment method; checks, credit cards, debit cards, ePay and more.
Because of the varied payment methods, there are varying payment reminder and delivery times.
In particular, check payments can take longer, so reminders come earlier. Then to ensure customers are fully informed, we also supply a check delivery date when using this method.
Unfortunately, we cannot determine how quickly a provider processes a check.
We hope this helps.
Joe, doxo.com
https://support.doxo.com
I would definitely reccomend doxo, it's been great for our gas bill! I wish all my bills were through this site!
Gain trust and grow your business with customer reviews.
Personal bills make up more than one third of all modern U.S. household spending – and managing and paying those bills can be a time-consuming, frustrating chore. The average family currently pays more than 10 bills every month, all while managing multiple different online accounts, billers that won’t accept credit card payments, and poorly designed websites that don’t support mobile phones. As the pile of bills grows higher, most Americans find themselves taxed on their wallets and on their time.
If this situation sounds familiar to you, then doxo is here to help.
Since doxo was launched in 2008, we’ve strived to give people an easy and convenient way to connect with companies and to pay multiple billers through a single location. doxo now has over ten million users, and as the first crowd-sourced bill pay solution, built around you, the consumer, it’s already changed the way people manage their bills.
In more than 10 years of service, doxo has added over 120,000 unique billers to our directory. Using our powerful online or mobile platforms, users can now truly take control of how they pay their bills – whether it’s by credit, debit card, Apple Pay, or by direct transfer from their checking accounts. With our focus on convenience to you, our services are available if you’re at your PC or on the go via our mobile app. Plus, with our reminder systems, you’ll never have to worry about missing a payment again. Ultimately, doxo means that users are no longer bound by a biller’s outdated systems.
doxoPLUS is a monthly subscription that allows doxo members to pay any bill, from any device, for $5.99 per month (plus tax where applicable). With doxoPLUS members do not have to pay fees on bank payments, and benefit from the 5 Protections of Bill-Pay: private pay™ account protection, overdraft protection, identity theft protection, late fee protection, and credit protection. Subscribers can keep an eye on their credit score with credit protection, avoid costly fees with late fee protection and overdraft protection, and safeguard their privacy and security with identity theft protection and private pay protection. Additionally, members can cancel at any time as doxoPLUS does not require users to sign up for a long-term commitment.
For more information about what doxo can do for you, please visit www.doxo.com
Hi Darlene,
Thanks so much for taking the time to provide your feedback! We're so happy you've found doxo useful for paying bills. If there's anything we can do to make your experience a five-star one, we'd love to hear from you at marketing@doxo.com. Thank you again!
Best,
Lisa