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doxo has a rating of 4.4 stars from 483 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with doxo most frequently mention pay bills, easy way, and due date. doxo ranks 1st among Bill Pay sites.
This company responds to reviews on average within 18 hours
I'm very busy lately but have this service on my phone and I find it very convenient to pay bills,it's just a couple dollars but it's better than calling each time or writing checks So much better 💯🍷👍😎
I strongly caution against engaging with Doxo, as my experience suggests they operate as a scam company. Be wary of any involvement, as it may result in financial loss and unfavorable outcomes. I've gotten my money back and that was only way I could go about it. I got help from. (I USED THEIR WEBSITE URL AS MY DISPLAY NAME AND PROFILE PICTURE ON THIS REVIEW INCASE YOU NEED HELP AND WANT TO REACH OUT TO THEM). Note: I did this because of the strict policy over here and honestly i just want to help as many people as possible to get their money back.
I make a payment with doxo, they never send my payment to the company, it's been six months and spending my time calling so i can have my money back
I love using Doxo. This way I make sure my payment is never missed! Easy to use!
Hello Darlene,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Its an easy to use service, makes paying my bill straight forward. Also able to view my bills with no issues.
We're glad to hear that we've been able to make your bill pay experience a pleasant and smooth one, Douglas! If there's anything else we can do to improve, please let us know. We're aiming for the best in bill pay!
--Adam
Doxo Support
I have never had a problem using doxo. Very user friendly and convenient! I am in the process of moving but will continue to use doxo in the future.
I have found it very easy to pay my bill. I appreciate that they keep me updated on the status of my account. Super easy.
Easy access to after hours when business hours in office are not available to your needs. I enjoy the reminders.
It's very simple to register your bills. They send a reminder when your bills are coming due. I love it.
Very easy to use, like the reminder email you get. Then once you set up payment another email is sent
Hello Mary Ellen,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
It's really easy. I get an email before it's processed. Works like a charm. I recommend this service to everyone.
Hi Vickie,
Thank you so much for taking the time to provide your feedback! We're very happy that you're enjoying doxo's bill-pay service.
Best,
Lisa
I really appreciate the bill pay app, it has come in really handy for keeping up with my bills. Also love the doxoPLUS!
Hello Martha,
Thanks so much for your feedback, and for using doxo. We’re happy you are enjoying paying your bills with our service!
Thanks again,
Lisa
It is so much easier than most! I really like using it and recently I found I can pay a lot more bills there.
Hello Connie,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Sorry $#*! people. Do not use them. The worst ever
You pay and pay and pay some more when they mail payment in late.
LaDonna, thank you for your message. Doxo is an alternative payment option for many service providers. Because it costs us money to process payments, and these service providers don’t pay us for this service, we must charge a fee to cover the costs of operation. Since doxo is simply an option, you're not obligated to use our service if you don't like the fee. We encourage you to do what makes the most sense for you.
If you have any questions, our customer care team is available 24 hours/day, 7 days/week, by email (support@doxo.com) or by telephone at (206) 319-0097 (press "1" for customer support).
Thanks again,
Ruth
Doxo Operations
https://support.doxo.com
Like the easy pay process! Very convenient and easy to follow instructions. Nakes paying bills easier.
We appreciate your review, Evelyn! We're glad to hear that we could make your bill pay experience a delight.
--Adam
Doxo Support
They always help their customers always on time on medications always on time for payment's always helpful on the phone
Informs you of your due date. Pay your bill and get notification that your bill has been paid. I use doxo for several of my utility bills.
Hi Jackie,
Thank you so much for taking the time to write a review! We are very happy to hear you're enjoying paying your utility bills with doxo.
Best,
Lisa
It's not super user friendly, but it works. There's too many adds and it's just not the best platform.
Rebecca,
Thank you for your message! Since 2008, doxo has helped millions of users pay their bills - simply and securely. Similar to a bank bill pay, doxo allows you to direct payments to your biller - but with almost 50K billers in the doxo network, you're able to pay more billers than with any other network.
Please reach out if you have any questions!
Sincerely,
Ruth, doxo Operations
https://support.doxo.com
Haven't had a problem with Doxo does a great job on keeping me up to date on my bills. Getting my bills paid making it easier to pay for them
The website app is quick and easy to set-up, clarity and ease understanding functionality, and timely processing of payments.
I pay my bill one day and I usually get an email the next day from the power company saying they received it.
Hello Theresa,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
I like paying my bill thru doxo. I know my payment gets there on time. No worries. Will continue to use there service.
Hello Lourdes,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
It helps pay my bill easier. I can pay my tv and internet on the same site. Just sucks I have to sign in to both
We appreciate your feedback, Nancy! We'll make sure that this gets passed up to our developers. We're glad to hear that doxo has been able to help make your life easier!
--Adam
Doxo Support
Excellent experience...Should have started earlier
Hello Nelva,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Gain trust and grow your business with customer reviews.
Personal bills make up more than one third of all modern U.S. household spending – and managing and paying those bills can be a time-consuming, frustrating chore. The average family currently pays more than 10 bills every month, all while managing multiple different online accounts, billers that won’t accept credit card payments, and poorly designed websites that don’t support mobile phones. As the pile of bills grows higher, most Americans find themselves taxed on their wallets and on their time.
If this situation sounds familiar to you, then doxo is here to help.
Since doxo was launched in 2008, we’ve strived to give people an easy and convenient way to connect with companies and to pay multiple billers through a single location. doxo now has over ten million users, and as the first crowd-sourced bill pay solution, built around you, the consumer, it’s already changed the way people manage their bills.
In more than 10 years of service, doxo has added over 120,000 unique billers to our directory. Using our powerful online or mobile platforms, users can now truly take control of how they pay their bills – whether it’s by credit, debit card, Apple Pay, or by direct transfer from their checking accounts. With our focus on convenience to you, our services are available if you’re at your PC or on the go via our mobile app. Plus, with our reminder systems, you’ll never have to worry about missing a payment again. Ultimately, doxo means that users are no longer bound by a biller’s outdated systems.
doxoPLUS is a monthly subscription that allows doxo members to pay any bill, from any device, for $5.99 per month (plus tax where applicable). With doxoPLUS members do not have to pay fees on bank payments, and benefit from the 5 Protections of Bill-Pay: private pay™ account protection, overdraft protection, identity theft protection, late fee protection, and credit protection. Subscribers can keep an eye on their credit score with credit protection, avoid costly fees with late fee protection and overdraft protection, and safeguard their privacy and security with identity theft protection and private pay protection. Additionally, members can cancel at any time as doxoPLUS does not require users to sign up for a long-term commitment.
For more information about what doxo can do for you, please visit www.doxo.com
Hello Eyen,
I’m very sorry to hear about this, and I want to assure you that this is not the experience we’d like you to have with our service. I would strongly recommend contacting our Customer Care team so that we can investigate this with you and make things right.
You can do so at https://support.doxo.com via live chat support. I hope we can hear from you soon!
Best,
Lisa