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doxo has a rating of 4.4 stars from 483 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with doxo most frequently mention pay bills, easy way, and due date. doxo ranks 1st among Bill Pay sites.
This company responds to reviews on average within 18 hours
I'm very busy lately but have this service on my phone and I find it very convenient to pay bills,it's just a couple dollars but it's better than calling each time or writing checks So much better 💯🍷👍😎
I strongly caution against engaging with Doxo, as my experience suggests they operate as a scam company. Be wary of any involvement, as it may result in financial loss and unfavorable outcomes. I've gotten my money back and that was only way I could go about it. I got help from. (I USED THEIR WEBSITE URL AS MY DISPLAY NAME AND PROFILE PICTURE ON THIS REVIEW INCASE YOU NEED HELP AND WANT TO REACH OUT TO THEM). Note: I did this because of the strict policy over here and honestly i just want to help as many people as possible to get their money back.
Great service and expertise. Nurses were pleasant and empathetic.
I'm in love with this app, with this app I don't waist my time in lines anymore. The o my word I can say about this app is that it's amazing
Dear Darren,
Thank you so much for your review and encouraging star rating! We're so happy to hear you're saving and enjoying paying your bills with doxo.
Best,
Lisa
This good and fast app to us to pay my bills with. I glad I decided to use this app. I don't care for all the fees.
Hi Monique,
Thanks so much for your taking the time to provide your feedback! We're very happy that you're enjoying paying your bills with doxo's mobile app.
On the issue of fees, we completely understand your perspective. We are constantly looking to improve our affordability and your comments help us towards that goal. At this time, our most affordable options are to quickly process payments online via ACH (debiting directly from your checking or savings account) as opposed to paying by debit or credit card. Or you can sign up for doxoPLUS, a monthly subscription through which payments made from your bank account are free, with no limit on the number of bills you can pay.
If we can help with anything further, we'd love to hear from you at marketing@doxo.com.
Thanks again!
Best,
Lisa
Love it so much easier for me to pay my bill, I pay most of my bill online I was so happy when you guys got online pay thank you
Hello Lisa,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
It was very easy and fast save me time. I feel save with doxo save on time and I like the doxo send me info on my payment.
Hello Mitchell,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
I don't wanna go into the store, and I don't want to write a check I would like to go to lowes.com and pay my bill
Hello Tamara,
It sounds like we missed the mark when it comes to your experience with our service—we’re sorry to hear that, and would love the opportunity to make it right! Have you tried contacting our Customer Support team, which is available on live chat at https://support.doxo.com? We’d love to hear from you!
Thanks,
Lisa
I Love the fact that it is convenient and easy to use. I also love the monthly reminders and the flexibility to change the reminder dates.
Dear Lynnette,
Thank you so much for taking the time to write a review! We are very happy to hear you're enjoying doxo's monthly reminders.
Best,
Lisa
Very dependable. Whenever I get my payment through the system, I get information on the status and other information on point.
Doxo is easy to use and well organized. I use Doxo to pay my bills on line. Very nice and easy to navigate.
I use this product of sound system, Very good product. 12 volt 2amp with use sound very good and clear.
Hello Susmi,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
Easy one button option to pay. Even if you don't use the one button pay option, the website is easy to navigate.
Hello Valerie,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa
For a while thought my account was cancelled... now I know it wasn't! Glad it wasn't because I have some work that needs to be done
Hi Theresa,
Thank you very much for your feedback, and for using doxo! I’m sorry to hear about the confusion regarding your account. If you face any other issues, I hope you’ll contact our Customer Support team at https://support.doxo.com. They’re available via live chat support. Thanks again!
Best,
Lisa
What a marketing scam. Doxo"s payment service pays Google to put their listing ahead of the actual company you need to pay, so when you click on them they will actually pay your bill for you but charge another $10 processing. From my medical provider IVX Health I typed off their statement to pay online at "ivxhealth.com/patientpay" Google listed two links, the first was for DOXO which I clicked on ignoring the "sponsored link" and started to fill out the info, partly I thought I had been payed up and IVX was using a billing service, but couldn't find anything on my account, so entered the amount on the paper bill and my debit card, but noticed an almost $10 processing fee in the details which I hadn't noticed on previous bills. I cancelled out of it and then realized that I missed the direct IVX link under the sponsored link. This is a kind of payment con "of let me pay your bill for you" but Google knowns about and shouldn't allow. I will complain to IVX, maybe they will drop a hammer on DOXO. Actually when I got to actual IVX site, I didn't owe anything.
Products used:
I didn't use their payment service, after I realized they would charge me another $10 for a $247 payment which wasn't actually do. Their payment service provides no value but deceives people that they are a payment service for a legitimate service company.
Hello Wayne,
We understand your concern about fees. To let you know, you can pay your bills for FREE on doxo when you pay via a linked bank account.
If you'd like more information about this payment option, you can reach out to our Customer Care team on live chat at https://support.doxo.com.
Thanks,
Lisa
Almost all of my bills in one place. Convenient way to pay even though I use multiple payment options. Can schedule ahead.
Took my payment without hesitation. Had more problem filling out this review than making the transaction.
I have been using this to pay my bills online very safe convenient and stress free! Thank you for your website!
This app is quite useful - sends handy bill reminders and avoids incurring late fees. Figures
that it's a growing outfit with decent reviews.
Hello DB,
Thanks so much for your feedback, and for using doxo! We’d love to hear more about what improvements you’d like to see—feel free to write to us with feedback at marketing@doxo.com.
Thanks again,
Lisa
Use doxo on a monthly basis... love how easy and user friendly it is! They even give me reminders for when to pay next. Great mobile site as well
Fast and easy.no stamp, paper, or travel. Looking forward to recent monthly one fee offer. Hoping for same excellent service.
Hello Donald,
Thank you for the kind words, we really appreciate you taking time out of your day to share a review.
All of us at doxo are glad you are enjoying our bill pay service, and we’re happy you’re looking forward to doxoPLUS.
All the best,
Lisa
I appreciate the ability to have my monthly payments auto drafted each month. This process saves me time and hassle.
Thanks so much for your feedback, Samantha! We're so glad to hear that automatic scheduling has worked for you.
Thanks again,
Lisa
Easy to use but didn't credit my National Grid account the same day. This makes me look like I was late.
Hello Kevin,
I appreciate your feedback about our processing speeds. We are actively working to make processing faster for you. One thing to note is that once your payment is with your provider, they take about two more days to post to your account. This information can also be tracked on your account once you've made a payment.
For additional information, our Customer Care team has broken down the timeline for your payment getting processed on this article linked here: https://support.doxo.com/hc/en-us/articles/115000020053-When-will-my-payment-complete-
If you have any questions, feel free to reach out to Customer Care at support@doxo.com. Thanks again!
Lisa
They make it look like you are paying the official site. Thinking about suing. Class action anybody?
Hello Tom,
I’m sorry to hear that you feel misled. I can assure you that is not our intention, and I’d like to try and clear the air with you!
Doxo provides an online bill pay service used by millions and is associated with many web searches for billers. This is probably the same situation you encountered! It’s also likely that many other people are paying your provider with doxo. You can think of doxo like an online payment partner to both billers and customers like you!
If we can answer any questions, please contact our customer support team, which is available via live chat at https://support.doxo.com.
Best,
Lisa
Doxe is very convenient and easy to use. The features make it easy to tailor my payments how I want them.
Gain trust and grow your business with customer reviews.
Personal bills make up more than one third of all modern U.S. household spending – and managing and paying those bills can be a time-consuming, frustrating chore. The average family currently pays more than 10 bills every month, all while managing multiple different online accounts, billers that won’t accept credit card payments, and poorly designed websites that don’t support mobile phones. As the pile of bills grows higher, most Americans find themselves taxed on their wallets and on their time.
If this situation sounds familiar to you, then doxo is here to help.
Since doxo was launched in 2008, we’ve strived to give people an easy and convenient way to connect with companies and to pay multiple billers through a single location. doxo now has over ten million users, and as the first crowd-sourced bill pay solution, built around you, the consumer, it’s already changed the way people manage their bills.
In more than 10 years of service, doxo has added over 120,000 unique billers to our directory. Using our powerful online or mobile platforms, users can now truly take control of how they pay their bills – whether it’s by credit, debit card, Apple Pay, or by direct transfer from their checking accounts. With our focus on convenience to you, our services are available if you’re at your PC or on the go via our mobile app. Plus, with our reminder systems, you’ll never have to worry about missing a payment again. Ultimately, doxo means that users are no longer bound by a biller’s outdated systems.
doxoPLUS is a monthly subscription that allows doxo members to pay any bill, from any device, for $5.99 per month (plus tax where applicable). With doxoPLUS members do not have to pay fees on bank payments, and benefit from the 5 Protections of Bill-Pay: private pay™ account protection, overdraft protection, identity theft protection, late fee protection, and credit protection. Subscribers can keep an eye on their credit score with credit protection, avoid costly fees with late fee protection and overdraft protection, and safeguard their privacy and security with identity theft protection and private pay protection. Additionally, members can cancel at any time as doxoPLUS does not require users to sign up for a long-term commitment.
For more information about what doxo can do for you, please visit www.doxo.com
Hello Lynee,
Thank you for the kind words, we really appreciate you taking time out of your day to share your experience. All of us at doxo are happy you are enjoying our bill pay service!
Thanks again,
Lisa