Easirent

The rental office at Fort Lauderdale rented me a car for 6 days with an expired license plate. Serious
Y? What kind of business is that and how come they do not get in trouble service their clients this way? I ve tried to contact them by phone, mail, voice messages but 2 weeks late and answer from no one! Never ever rent from them!

We were picked up immediately at the Tampa airport by a very friendly young man. When we went to get our car we found out that Priceline (do not advise renting through them) had cancelled this reservation and made a new one at Ace without notifying us. Liea, at the front desk, was so helpful. She offered to have us taken back to Ace at no charge and also gave us Ace's phone number. We quickly cancelled the other and stayed with Easirent. Liea not only got us a car but saved us $100.00! She turned a bad situation into a great one. Thank you Leah! Highly recommend.

I am not sure where the negative reviews here come from. Let me tell you my experience. After landing, I went to the waiting area at Orlando Airport for the Easirent shuttle. Their shuttle runs every half hour. I waited about 15 pleasant minutes for it and got to unwind. When I got to their facility, I was next in line. Great service. No hidden charges. New car. Half the price. Experienced and very friendly staff. When I returned the car, an employee met me at the car, checked it over and loaded me and my suitcases on the shuttle. It just could not have been any better or easier.

I am a hard person to impress. But I was completely impressed. I waited between 2 and 3 hours for the last two car rentals at Orlando by the major companies and paid twice as much. While Easirent's facilities were not brand new, seriously, who cares? They made up for it with great customer service and an appreciation for MY time. Thank you again.

After reading some of the reviews, I was a little worried. When we got to the location, we were given an upgrade, and the service was great! We were in and out in 10 minutes. We rented at Fort Lauderdale airport and the office is actually not in the airport. Once we figured out where we had to go to catch the shuttle, it was fine. The only problem is you get dropped off afterwards and have to catch a different shuttle to go to the terminal. Still was fine, had plenty of time. I would definitely use them again!

I was VERY unhappy with the pick-up experience. The lines were long and everyone seemed to be having some kind of problem. There were not enough check-in people. My biggest problem was the desk clerk insisted upon WRITTEN CONFIRMATION that I had Third-Party Liability Coverage when I tried to decline their insurance. I have been renting cars for more than 50 years! I can't ever remember this happening before. I have AAA Car Insurance. I finally called them and they were able to satisfy EasiRent that I had the coverage they wanted. Also, they wanted $11.99/day (I think) to add my wife to the contract. NOT HAPPY ABOUT THAT. I declined that. I feel this is an unreasonable charge. Hertz does it for free.
Very small check-in area. No place to sit and I am handy-capped. Very HOT at the check-in area! I'll never use these people again. But their price was very good. I guess you get what you pay for!

This is the worst experience I've ever had with a car rental in Europe, Australia and US. I would give 0 stars or less for this location (Gatwick airport) if possible.
They offer you lower price, but it came with hidden costs, in addition they cheat you in different ways. Unfortunately, my son has read reviews only when we were in their office, as we were short in time for his graduation ceremony I have to take a car there.
- You have to take a bus which goes every 45 mins, no bus timetable available at the bus stop, we took Uber which costs us £17
- I was force to take car hire excess insurance which costs me 50.32, I have golden visa card which both debit and credit, but the aggressive staff are not aware of this type of cards and obviously geared towards taking as much money off you as possible
- my account was debited with additional 106.04 and 3 days after was reimbursed, no any notification.

Do NOT rent from This Place! You have been Warned!

In November of 2020 I used this service, and I must say I could not be more disappointed. I rented the service in Orlando FL for two days, and I was surprised that they charged me twice for the service. I tried to reach out to them numerous times over the past 6 months to no avail. I'm not one to write reviews, but I believe it is my civic duty to do something to help others who might make the same mistake I did. It's hard to believe a business establishment would be so reckless not to refund their customer for a double charge. How shameful, but it make sense that they have a "one star" review for the world to see. If you must use this service, do not give them your credit card, use cash or use another company. They're plenty of reputable rental companies to choose from.

To say the worst experience I've ever had with being understatement. Booking a car a simple process, cancelling the car relatively simple. I was advised I would receive an email confirming the cancellation I did not, when speaking to their customer Service team, are use the word service loosely, I was greeted with rudeness, arrogance and the lack of knowledge that was shocking. After waiting days for a call back from the manager called Janice, I now understood why The team are the way they are. As Janice told me "your booking is now cancelled, so what actually is your problem?" Use this company at your own peril.

Not a person to ever give a review, however when I travel with my family and two small children and after waiting almost an hour to catch the shuttle bus that was MIA and finally arrive at this "establishment" to pickup my car ( that was booked almost a month prior) and then told by the rude $#*! women receptionist there was no cars available I was appalled. Even after showing my itinerary there No explanation except that they can't keep track of vehicles that come and go. No solution. No compassion. Thankfully Sixt rental car came through and saved the day. Beware. Business is a joke!

We agreed to a 3 day rental by phone from Aberfoyle.
Got to Edinburgh to collect the car and they wanted an extra 50 pound for drop off in Glasgow, which we had negotiated to be included.
Waited half an hour and in was eventually conceded that it was included.
BUT when we dropped off at Glasgow the guy inspected the vehicle, and so obviously put his hand ends the front and said it was damaged.
No visible damage however and there was no visible damage, also found a small scratch an a rhs front wheel.
He made an invoice for 350 pound after much protest as we had not damaged the car in any way.
After much argument we refused to pay, and guess what, the chap (who was obviously on a commission of some sort) stared to negotiate the price down.
That was it, The last straw which obviously pointed to the fact a scam was going on.
Never rent from this unethical company
Yours truely, Peter Ferrier, Melbourne, Australia

Clearly, I like everyone else should have read the reviews BEFORE I trusted this company. They need to be shut down ASAP.
They don't answer the phone. (We called for over an hour)
When we arrived there were FIVE employees standing around doing nothing!
They are NOT at the airport like the website says. They are 7 miles away.
We waited over an hour and 20 minutes for the shuttle that comes every "10-minutes"
Their place of business is a DUMP.
They would not take our insurance and insisted that we took theirs. We refused and left and found a ride back to the airport.
They still charged our credit card.
I am sure that any good review they have (6 out of 110 on this site) are from employees or friends of employees. If 104 people out of 110 rate them a 1 star and say they suck there should be a way to get them shut down.
Priceline should taker them off their site too.
This place is the worst company I have ever dealt with.

CANCEL YOUR RESERVATION! THESE PEOPLE ARE SCAMMERS! THEY CANCELLED OUR ORIGINAL RESERVATION WITH PRICELINE AND SAID THEY HAD A BETTER DEAL. THEY OFFERED A RIDICULAS AMOUNT WITH ADDITIONAL FEES AND WHEN WE DID'NT FALL FOR IT THEY GOT SOMEONE ELSE ON THE PHONE FROM A DIFFERENT LOCATION TRYING TO PULL US INTO ANOTHER DOLLAR AMOUNT.

A typical rental u return the car they release the hold well not them 3 weeks they hold your deposit and I have attempted to call them 3 times as soon as you get to be caller 9 after 1 1/2 hr hold it hangs up THIS PLACE SUCKS

DO NOT USE - These are the most dishonest, fraudulent and incompetent car hire company that I have ever come across. They have lots of hidden charges and force you to pay extras as their systems do not allow you to pay deposits. When you get through to their "helpline" their managers are rude, deceitful and end calls when their lies are exposed. DO NOT USE.