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EntirelyPets

How would you rate EntirelyPets?
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grey star
Massachusetts
1 review
5 helpful votes
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I emailed and called about a product they sell called aloe ear mite treatment for cats by four paws that has the ingredient PYRETHRENS I was unaware was poisonous to animals especially cats until I used it on my cat yesterday. She had a severe neurological reaction including not being able to walk, twitching, was not able to open her eyes and hold her bowls. I rushed her to the er vet with the product and package and was told she had pyrethren toxicity. She was treated by having ger ears flushed and I was given muscle relaxers to. Administer to her to prevent permant brain damage. When I got home I began to warn all companies I could that sell this product. Entirely Pets had no interest in removing it because they had some good reviews. I asked who I could speak with who makes that type of decision. The CS rep said nobody here today and she doesnt know. Refused to give me any info such as employee id only 1st name. Two thumbs down for ENTIRELY PETS FOR PUTTING PETS AT RISK FOR THE FEW CENT MARKUP THEY MAKE ON THIS POISONOUS PRODUCT THAT SHOULD BE ILLEGAL

Date of experience: February 11, 2017
Florida
1 review
0 helpful votes
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Great website
October 9, 2017

Really takes care of their customers. So glad I found you! Great prices and great customer service.

Date of experience: October 9, 2017
Florida
1 review
0 helpful votes
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Awesome company
June 13, 2021

Always delivers on TIME! And has everything you need for any pets! Dogs, cats, birds, Any pet!

Date of experience: June 13, 2021
California
1 review
0 helpful votes
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Generally Good
May 6, 2020

Product was received but was a little late due to USPS heavy traffic in this area - it needed to be refrigerated and upon receipt was a little warm.

Date of experience: May 6, 2020
Louisiana
1 review
1 helpful vote
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Supplements for cats
September 19, 2017

Thank you for the quick service and my cats appreciate staying healthy with their supplements, which are Digestive Enzymes with Probiotics made by NaturVet and Viralys made by Vetquinol.

Date of experience: September 19, 2017
Nevada
1 review
0 helpful votes
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Delivery of product
December 9, 2019

My order for Purina HD Snackers was prompt and faster than I thought, only took 4 days to get it and my little fur girl loves them.

Date of experience: December 8, 2019
California
1 review
0 helpful votes
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Terrible Service!
May 22, 2020

I place my order 2 weeks ago! It is still pending! Why? Is the item out of stock? WHY NOT JUST SAY THAT! CANCEL THIS ORDER IMMEDIATELY!

Date of experience: May 22, 2020
Nevada
4 reviews
6 helpful votes
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This company has the worst customers service in the industry. They are Liars and Cheats!

Date of experience: February 17, 2016
Washington
3 reviews
2 helpful votes
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The website has continue to get better... the support people are readily available and help...

Date of experience: June 28, 2020
Canada
1 review
0 helpful votes
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Beau produit
February 13, 2018

Merci bon produit! Livraison rapide, et bon prix! Produits que mon chien va adorer!
J'ai un cane carsos femelle de 2 ans 108 lbs!

Date of experience: February 13, 2018

Overview

EntirelyPets has a rating of 2.5 stars from 625 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with EntirelyPets most frequently mention customer service, credit card and day shipping. EntirelyPets ranks 15th among Pet Meds sites.

service
77
value
73
shipping
73
returns
33
quality
61
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