• eReplacementParts

eReplacementParts

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Overview

eReplacementParts has a rating of 3.0 stars from 4,462 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eReplacementParts most frequently mention customer service, timely manner, and lawn mower. eReplacementParts ranks 2nd among Appliance sites.

  • Service
    795
  • Value
    873
  • Shipping
    889
  • Returns
    257
  • Quality
    830

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 44.8%
Positive
26
Neutral
4
Negative
28
396
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How would you rate eReplacementParts?
Top Positive Review

“Nice product but something changed over 20 years.”

Jack B.
6/13/24

My compressor is listed for 150 psi max. The switch I bought as a direct replacement is also listed at 150 psi. Also bought new pressure relief valve. First cycle ran til relief valve blew, compressor kept running. Bled off air, checked,reset and tried again. Same result except contacts welded themselves together. Did research and found a different 4 port switch rated at 135 psi cutout and dual contacts elsewhere. Installed and split line across 2 contacts. Works great. I damaged other switch so I could not return it.

Top Critical Review

“Missing part, no response!”

Elvir D.
9/14/24

Ordered three parts, two seals, one connector for my coffee machine. Seals were so overpriced. I received three bags for three parts, and one bag was empty (seal missing). I took photo and sent an email. It's been three weeks no response. So frustrated. I would not recommend this business for any needs

Reviews (4,462)

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Reviews that mention popular keywords

replacement parts (576) customer service (335) right part (239) model number (117) web site (95) replacement part (576) credit card (34) order number (21) post office (16)
Thumbnail of user edwinp68
1 review
0 helpful votes
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May 6th, 2020

Was easy to find on the website. Description and photograph was clear. The item was exactly what I needed. Received it in a reasonably timely manner. Price was reasonable. BUT, it did not come with the hose clamp described and shown. The inner package had been opened and taped up for some reason which tells me that happened before it was inserted into the outer shipping package. I used another hose clamp and it worked, but it's nice to get all you paid for...

Thumbnail of user thadn2
1 review
0 helpful votes
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July 27th, 2020

Your parts were exactly what I needed and so well priced I was able to save myself $150 from a lawnmower repair shop! Thank you for making me feel empowered again! Shipping was super fast too. I'll order from you again!

Thumbnail of user bobbys451
1 review
0 helpful votes
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June 3rd, 2023

The person I talked to was knowledgeable, friendly and easy to understand. She got the right part to me ASAP. It was a pleasurable transaction. This is what customers want. Thank you! Quality people seem hard to find. I found one with that one phone call! Thanks again.

Thumbnail of user hiramd15
1 review
0 helpful votes
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January 12th, 2022

They had a piece that went onto an old pressure cooker. Not even the cooker company could provide me the part but these guys had it in stock. Fast and friendly checkout and prompt shipping along with great communication even after part was received. Very pleased. Great old fashion customer service.

Products used:
Pressure cooker purge valve

Service
Value
Shipping
Quality
Thumbnail of user frankl1446
3 reviews
0 helpful votes
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December 29th, 2022
Verified purchase

My first time dealing with this company. High quality parts and correct. Easy website to use and decent shipping prices. They have a big variety of parts even for older equipment. A great resource to me!

Thumbnail of user dannyr152
1 review
0 helpful votes
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July 21st, 2020

I ordered 4 eyelets I received 4 bags with same part # but one bag had a piece of plastic in it not worth shipping charge to ship back. I've called and can't talk to anyone, so I have 3 out of 4 items!

Thumbnail of user susand1801
1 review
0 helpful votes
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September 14th, 2021
Verified purchase

We have a weber grill that is in great shape except for a rusted bottom tray in the storage cabinet.
I was able to search for the part and found helpful reviews that gave me confidence it would fit perfectly.

Thumbnail of user davidc7084
1 review
0 helpful votes
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November 14th, 2022
Verified purchase

Had a little issue with postage, called, handled, I am a satisfied customer. I've used e Replacement several times for parts and I will continue to do so. I've also let friends know it's a great place to buy from.

Products used:
heater parts, specifically a fuel gauge for a torpedo model

Service
Value
Shipping
Quality
Thumbnail of user petrar28
2 reviews
2 helpful votes
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May 14th, 2021

Ordered a riding mower muffler, provided essential information and received product fast and is a perfect fit.
I am a DIY person, a lot of YouTube learning, product did not come with instructions but I am very pleased with the service. I had tried another parts company before and had no feedback about my order, cancelled order for lack of no communication. EReplacementParts provides feedback and tracking information so I am informed of the status of my order up to the delivery date. Knowing is comfort in this case.

Thumbnail of user sharonh1453
1 review
0 helpful votes
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June 26th, 2021
Verified purchase

Dropped my food processor bowl and it cracked. Thought I might have to buy a whole new processor, but found the replacement bowl at a fraction of the cost. I was also able to order some different blades for it, as mine originally only came with one.

Products used:
Food processor bowl and blade

Service
Value
Shipping
Quality
Thumbnail of user drtrcrmod22
1 review
1 helpful vote
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July 25th, 2023

You charged me $7.25 for a very small FREE USPS bubble wrap package, that you only paid $3.27 to get out the door, then USPS held my package downtown for three days until I had to drive into town and wait in long lines to pay ANOTHER $2.13 to recover it... so you ripped me off for $1.85 and made me GO GET IT...! Trivial...maybe...but the major inconvenience and stupid games has cost YOU a customer...since I will NEVER buy from you idiots again...good job... :O(

Tip for consumers:
DO NOT TRUST these people with your Shipping Costs...!!! They will only pay PART of the shipping costs and shortchange you to make you go wait in long lines at USPS downtown to pay extra to pick up your package that has been on hold for several days until paid...!!!

Products used:
DeWalt impact wrench anvil

Service
Value
Shipping
Quality
Thumbnail of user davidb7136
1 review
0 helpful votes
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November 20th, 2021
Verified purchase

This is where you go for the impossible to find parts to repair what's broken. With the parts they supply it keeps repairable things out of the landfills.
I just replaced a broken wheel (or foot) of an oil type heater. For around $10 I have my little heater working again. Otherwise it would've been junk.
They are my go-to when I need to replace a part. I definitely recommend them.

Tip for consumers:
If you like to repair things that break rather than throw them away then you can profit from using E-Replacement Parts.

Products used:
Hard to find replacement parts.

Service
Value
Shipping
Quality
Thumbnail of user pn139
1 review
0 helpful votes
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February 24th, 2021

Ordered a water tank part for an espresso maker and received it cracked. Contacted them about the issue and they did a return and new purchase with out hesitation. They were nice on the phone but almost an entire month for the replacement to arrive only to come even more damaged then the initial ordered unit. Really disappointed. Didn't even contact them again. Don't feel it's worth it for the $16.47

Tip for consumers:
Don’t recommend the quality of their parts

Products used:
Delonghi water tank part

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaelf2674
1 review
0 helpful votes
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June 9th, 2021
Verified purchase

Finding the radiator wheels to be replaced was easy: just entered the model number and "wheels" in the search, and it came right up. Ordering was quick and easy, too. There was a small shipping charge, but still made this purchase very reasonable. Package was delivered within a few days (2-3 days), and I replaced the broken wheels on my radiator the same day. I have bought replacement parts from this company in the past, which is why I will continue to do it again.

Products used:
Wheels

Value
Shipping
Quality
Thumbnail of user matts1031
2 reviews
0 helpful votes
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April 17th, 2021
Verified purchase

EReplacementParts had the odd part (gear cover) I needed to fix my Bosch 4100 table saw and they shipped it very fast. I can't even complain about the price, it was great. I will definitely shop with them again when I need to fix the next power tool that breaks.

Products used:
Bosch 4100 Table Saw Gear Cover

Service
Value
Shipping
Quality
Thumbnail of user shaundellh
1 review
0 helpful votes
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August 1st, 2021

eReplacementparts.com made it so easy to order parts for my Ryobi orbital sander! Using the model number printed on the side of the sander, I looked it up on their website. They provided a VERY detailed exploded view of the sander (including tiny washers, looked EXACTLY like the sander as I took it apart) along with hyperlinks to each part. I had no idea what the names were for the parts I needed. But I did know what the parts looked like and where they were located on the machine. Brilliant idea having the detailed exploded diagram with hyperlinks! Very easy to locate parts needed and shipping was super fast. This will be my go-to site for future purchases of this type. No need to throw something away when it can be fixed. Thank you!

Products used:
Replacement parts for a Ryobi orbital sander

Service
Value
Shipping
Quality
Thumbnail of user davidp2315
1 review
0 helpful votes
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September 29th, 2020

We mow about 4 acres and my wife uses this mower around the house to pick up the grass clippings and I use a zero turn for the rest of the property. One of the bags got a big tear and needed replaced so ordered this and gotta say, it looks good, fits good and works good, just what we needed. This company also has an easy to use web site, so didn't need to call em. A satisfied customer.

Thumbnail of user hugh2122
1 review
0 helpful votes
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March 12th, 2024

The hook and loop sanding pad was an exact fit according to model number described on the web listing.

Thumbnail of user natalied10
Natalie D. – eReplacementParts Rep

Thank you for your review! We're glad to hear we could help you with your repair and appreciate your taking the time to leave us feedback.

Thumbnail of user dg542
1 review
0 helpful votes
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September 20th, 2022
Verified purchase

I was able to replace broken handles on an older electric skillet easily with this site using the model number of the skillet. Shipping was fast, correct product arrived, will definitely use this site again for finding replacement parts!

Tip for consumers:
have the model number of the product and you'll be able to find replacement parts quickly if they have them

Products used:
skillet handles

Service
Value
Shipping
Quality
Thumbnail of user jeffreyj331
1 review
0 helpful votes
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April 29th, 2021
Verified purchase

The positive for me is that what was shipped to me arrived very quickly.

The negative is that out of the three items I ordered, I only received two. I emailed customer service a week ago and have not heard anything, and my order has mysteriously vanished from my account. Now when I look for my order number it says it doesn't exist. Very disappointed in this experience and I will not be shopping from this site again.

Tip for consumers:
Make sure to keep copies of all your order information since mine is apparently no longer found on the site.

Products used:
None yet. I need the third part that I didn't receive to complete the repair.

Service
Value
Shipping
Returns
Quality
Thumbnail of user briand857
1 review
1 helpful vote
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July 1st, 2020

Water pump no packing material! Photos say it all! This day and age of online shipping and someone sends a package like this?
I have received better packed t - shirts!
I have not installed pump yet. We will see.

Thumbnail of user deborahg1608
1 review
0 helpful votes
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August 16th, 2022
Verified purchase

Thank you!. Awesome fast shipping.
I would only suggest the name of the part include Soap Valve...
*Briggs and Stratton Fuel/Soap Valve*. Previous review led me to try this *Fuel Valve and it's an exact replacement on my Soap Tank Valve.

Products used:
Valve

Service
Value
Shipping
Quality
Thumbnail of user ramonar112
1 review
1 helpful vote
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June 13th, 2021

I have an old Braun food processor that I absolutely love. The part that holds the blades broke leaving me heartbroken. I had ordered a replacement part from two other sites, both sent the wrong part. I ended up stuck with them as it just cost more money in shipping both directions that the cost of the actual part. Then, I came across eReplacementParts web site! They got it right! Sent me the correct part. It arrived in a week and my old Braun is back and making my life a little easier once again! Thanks for getting it right eReplacementParts.com!

Tip for consumers:
Give them a try!

Products used:
the product I bought.

Service
Value
Shipping
Quality
Thumbnail of user melissam2574
1 review
1 helpful vote
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January 25th, 2022
Verified purchase

Ordered a part that I needed on January 10, had to pay for shipping which in this day and age is ridiculous to say the least when you're spending $75 on one part for a vacuum. Today is January 25 and I have still not received my part and it has not moved locations according to the tracking information in five days now. Missed out on being able to complete a job that I was asked to do because this part still has not arrived.

Service
Value
Shipping
Returns
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Thumbnail of user lewk10
1 review
0 helpful votes
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January 19th, 2023
Verified purchase

My Bosch Power planes cord had started cracking (yes it been a working warrior for a lot of years) so I decided to see about bringing it back to life. I found the correct part on eReplacementParts and within the week my power plane has as good as new.
Thanks for being their for me.

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Thumbnail of user natalied10
Natalie D.
Typically responds within 3 days

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