eReplacementParts

I was very much impressed that not only did I get a replacement part for an obsolete piece of equipment, but the part's electronics were upgraded providing improved performance. Also, detailed instructions were included for a smooth installation for the modified part. The purchase saved our treadmill from a certain future in the junk yard!

I ordered this part on Mon, Nov 28. I paid $14+ dollars for next day shipping, which is more than the parts cost. On Tue, Nov 29 I checked the delivery status and it said it would be delivered on Thu, Dec 1.

So why did I pay all that money for next day delivery to have to wait 3 days to get it? I just checked the status and it now says it will be delivered on Sat, Dec 3!

What is the heck? I'm thinking a refund is in order, at least for the shipping costs, if not for the full order.

Cheese wiz, folks. Pay for next day, get a 5 day delay? Assuming it really does get here on Saturday. In the meantime, instead of exercising on my elliptical, I'm running 4 miles outside in 40 degree weather. Which is what I was paying extra to avoid.

I ordered replacement parts for my Porter Cable 20 volt sawzall on December 29 2023and its been almost 1 month to this day Jan 26 2024 and no parts. I canceled my order after talking to a service rep and she said some parts were back ordered. I had NO indication of that when I ordered and no update from them at all. This company used to be reliable but no more. I will NEVER order from them again.

I have a Honda lawnmower that I purchased in 1983 that I still use regularly. When I gave it a refresh recently, eReplacementParts had everything I needed in terms of parts. And I really enjoy using their website not only for locating parts but also for reinstallation sequence and orientation. It has been extremely helpful. I can't say enough good about eReplacementParts.com.

I ordered drill machine parts at 27 January, but until today they not shipped and delayed without reason, I mailed many time but no reply only system generated reply.
Unable to cancel or return
Order ID *******

I moved and had packed my Nespresso in the original box and packing material. When I arrived and set it up, I had water leaking from the machine and it would not make coffee. Using the internet, I quickly found how to take off the side panels, once there I watched as I ran the machine another time and could see the water flowing out one of the high-pressure pieces. I found the piece on eReplacementParts.com and ordered it, just a hint, if they suggest some extra parts, grab them as I did until I took it apart, I was unaware there were some rubber O rings, I am glad I ordered the part as it would have worked but why not use new! I used regular shipping and still got the part in 4 days from the day of order. Presto, no need to purchase a new machine, back up and running!

I am very impressed with this site. It was easy to use. Everything went extremely well. I got confirmation, and the package in a timely and fast manner. The package was very banged up and "bent" and one side of the tape was torn. But I Can Not fault them, but the mail service. The lid came through intact. It seems to be a bit off in size and the way the latch down hooks. But its probably just me, I'm grateful for their site and their replacement parts. It helps ease my anger, of breaking my lid when I went to put away. I would recommend them again in the future and they are Very fair on their prices. I thank them for this great service

I ordered a discontinued part for my coffee maker. Replacement Parts' courteous and diligent service kept my anxiety levels well at bay until I received the part, earlier than expected. Than you so much!

Almost unbelievable getting quality replacement parts for expensive tools for a fair price and fast shipping. When you depend on your tools, minimizing downtime is a must. The business website is straightforward, fast search and easy to order. Using the exploded diagrams gives confidence that you are ordering the right part.

They always have what I need and I always get it fast. Never have had issues with anything I've received from them. Rely on these guys when you need a quick part! Love the website and clear communications.

Fast service, part was a perfect fit, plenty in stock, helpful repair instructions provided, and great communication. This was my experience. While Craftsman just said the part was discontinued, I was able to find a suitable replacement part easy with these guys and I now have my compressor operating like new.

Unfortunately I no longer have the name of the rep who helped me.
I needed a valve for my pressure washer and the part was very difficult to find.
She cross referenced quite a few sites and finally found the part number.
You all go out of your way to help the customer. This was the second time I have used your company.
I will continue to do so
Thanks!

I've always had good results from eReplacementParts, but this is the first time I've tried to contact them with a problem. Using Corona virus is no excuse for an email to go two weeks without a response. I received a package, properly addressed to me, but when I opened it the items were for a different person. There is no return option for received wrong order so I sent an email to the Contact Us address. I've had no response other than the automatic "we'll get back to you".

Your descriptions of parts is very clear and makes it easy to find the right one. It also came within the estimated time you gave me rather than waiting 6 months for it. Every other part seller has to some extent delayed my order. But you guys are fast, reliable and will definitely be using for my company in future use if I ever need anything. Thank y'all so much. Keep it up.

Ordering is easy. Shipping is fast... got the mower parts needed in just a few days. Shipping rates are reasonable too. I've ordered from eReplacementParts at least several years & every encounter has been excellent!

Made orders from here before. Have been very satisfied. Current parts order is on delay for back order. Bummer. Still best prices around and can't knock the service. This one has some really small parts.

A customer service person sent me a label to return defective Bkack & Decker Hedge trimmer handle. But neither UPS or USPS would take it. I ended up buying 2 handles more. 3 total. You (currently?) have poor customer service on returns.

I needed an indicator weight guide for my mom's 65 year old pressure cooker which I still use and they had one that was reasonably priced. It was received in the mail a few days later! Speedy service for hard to find parts

Great company to find replacement parts for all your equipment needs. Virtually all brands are represented including older hard-to-get models. Have used them many times and will do so again as the need arises in the future.

Ordered gas grill grates (set of 3 grates). I got package with only one grate of the three. Emailed eReplacementParts and have not received answer. Tried calling 5 different customer service phone numbers. All had same recording advising returning part at my expense. They simply are not communicating with their customers. Do not order anything from this company!

Purchased a new Milwaukee angle grinder that did not come with an adapter for flat cutting blades. Was able to get correct part from eReplacementParts with no issue. Arrived in short period of time. Will be happy to purchase again in future.

Found your website and coupler was what I needed. Easy order, purchased two. Installed on power sprayer and hooked up garden hose. It broken 10 min. Into the job…my option is the flanges that holds two halves together with pressure washer is too small allowing it to pop off…haven't tried the other yet as I left it at cabin. Bought another similar at Menards…theirs works but leaks water :(

I needed to find a new reservoir for my Mr. Coffee, as mine had broken. Searched several other sites and said it was no longer available. Very happy that I found the replacement on your site. Good price, swift delivery. Very pleased. Would look here first next time I need a replacement part.