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EZContacts Reviews Summary
EZContacts has a rating of 3.7 stars from 6,627 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZContacts most frequently mention great price, new glasses and live chat. EZContacts ranks 3rd among Contact Lenses sites.
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Great selection, great prices, great customer service and super fast delivery. What else can you ask for?
A little delay on my oder because they were out of stock but worth the wait. Definitely shop with them again.
Ordered on line! Got exactly what was needed! Communication was easy and delivery was fast!
There is no way to get any discount unless you have a coupon. I had a credit of $4.99, but have to jump through hoops to claim it.
Fast ordering, shipping and item arrived on time. Was able to add prescription lenses to a Ray Ban frame at far less then buying direct or having it made by a local shop!
I like the glasses but they do not fit. They are way too wide. Do these need returned? Can a local place adjust them? Please advise
Paid for prescription glasses. Glasses arrived wtih script info, but glasses themselves are just the original sunglasses. Still waiting for return shipment authorization. They claimed it was emailed, but it has not been emailed to me. And this was 3+ weeks after waiting for them, being told initially that the script could not be done but then stating they could be done, and were shipped. But was shipped was non-script glasses. Can't call and speak to anyone either. I've also tried the return process online but the order number 'is not found'.
Hi David,
Thank you for contacting us about a problem with your order. We sincerely apologize for the inconvenience you're experiencing.
Unfortunately, to access your order details and assist you efficiently, we'll need some additional information. Would you mind updating your review with your order number and the email address associated with your order?
Once we have this information, we can quickly investigate the issue and work towards a swift resolution.
We look forward to hearing from you shortly.
Highly recommend. Fast shipping and easy to navigate website.
Everything worked great. Easy to order, easy upload of the Rx, a nd quick delivery. All at a very reasonable price. Thank you.
Easy to order and put in your own prescription the pupil measuring tool helpful received on timely manner 2 days before expected
Thanks so much. Ordering was easy and shipping was fast!
I purchased contacts at least 3 different times and each time my contacts were different In shape and did not fit properly on my eye so they kept popping off. I thought I had my contacts inverted, so I took them out and put them on the other way. It was still the same problem. Eventually it scratched my cornea, and I can't wear contacts now for a long time. I took them all to my doctor's office.for review and inspection And found out that three out of five pairs were not shaped properly and were shaped in such a odd shape that most eyes could never handle to wear. By them being such a odd shape they would not fit on my eye and kept poping off, eventually it scratched my cornea and currently I cannot wear any contacts.
Hi Monica,
Thank you for reaching out to us and providing feedback. We are incredibly sorry to hear about your experience with our contact lenses. We understand your dissatisfaction and want to assure you that we take this matter very seriously.
To investigate this issue further and offer you a proper resolution, please email us at help@ezcontacts.com so we can address this issue promptly and ensure a satisfactory outcome.
We look forward to hearing from you shortly.
Found a lesser priced product at EZContacts. Will use them for sure in the future.
Awesome and fast shipping! Great reasonable price.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Angela,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you experienced with your glasses. We value your satisfaction and are committed to resolving this matter promptly.
To address your concerns effectively, please reach out to us via email at help@ezcontacts.com and we'll be glad to resolve this issue.
We look forward to hearing from you shortly!