EZContactsReviews 6,635

I've ordered one pair before, it was a hassle. It was during Passover, so I didn't get what was supposed to be 2-3 days shipping into a month. This past time, I ordered a pair, I paid for EXPEDITED SHIPPING, I think it was 1-2 days. They didn't show up, so I called. The representative on the phone said 'Oh, well we don't have those frames anymore and they're discontinued so we won't be getting more.' Ok, that's fine. I asked the rep, 'Were you all going to tell me unless I called and asked?' You own representative, said 'I hate to say it, but probably no.' That's a $#*!ing $#*!ty way to run a business. Based on these two experiences, I wouldn't recommend anyone do business with you all until you figure simple things like inventory out.

Paid for prescription glasses. Glasses arrived wtih script info, but glasses themselves are just the original sunglasses. Still waiting for return shipment authorization. They claimed it was emailed, but it has not been emailed to me. And this was 3+ weeks after waiting for them, being told initially that the script could not be done but then stating they could be done, and were shipped. But was shipped was non-script glasses. Can't call and speak to anyone either. I've also tried the return process online but the order number 'is not found'.

I purchased contacts at least 3 different times and each time my contacts were different In shape and did not fit properly on my eye so they kept popping off. I thought I had my contacts inverted, so I took them out and put them on the other way. It was still the same problem. Eventually it scratched my cornea, and I can't wear contacts now for a long time. I took them all to my doctor's office.for review and inspection And found out that three out of five pairs were not shaped properly and were shaped in such a odd shape that most eyes could never handle to wear. By them being such a odd shape they would not fit on my eye and kept poping off, eventually it scratched my cornea and currently I cannot wear any contacts.