Fabletics has a rating of 3.1 stars from 11,783 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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I always love shopping at Fabletics- i can rely on the quality of your products, great trending fabric and colors, every time.
Date of experience: December 2, 2022
I loved the products 10/10 but I just didn't want to pay 60$ a month will most definitely buy more cloths tho
Date of experience: April 1, 2023
Hello Cody,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our VIP program. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
I love my new 2 piece outfit. Both pieces fit well. It's nice to finally have well made plus sized exercise gear!
Date of experience: March 16, 2022
Hello Jennifer,
Thank you for the lovely feedback! We are happy that your items are a perfect fit! We are glad you are enjoying our products. Have a fabulous day!
Best,
Jane
Great scrubs! I only wish they had a larger selection and their colors don't sell out so fast! Very comfortable.
Date of experience: May 7, 2024
Friendly, fast, and got what I came in to do. Store was clean, with all the new merchandise show cases to nicely!
Date of experience: August 4, 2020
Hello Pegeen,
Awesome! Thank you for giving Fabletics positive feedback! We are happy to know that your package arrived early. Enjoy your purchase!
Best,
Nelle
I have been ordering from Fabletics for a number of years and they never disappoint.
Great gear, reasonable prices, and always trendy.
Date of experience: September 7, 2022
Hello Lauren,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
So happy with my purchase. The shorts fit great and they last forever. Very comfortable material. Will buy more in the future.
Date of experience: April 1, 2023
Hello Jake,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shorts! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a great day!
Best regards,
Chad
Love everything I ordered. They do take a little
extra time getting the order to ya. But everything fits and looks great!
Products used:
Clothing.
Date of experience: March 15, 2023
Hello Caitlinn,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Everything that I have gotten for the website/store has been great and good quality. I will keep get my leggings from here.
Date of experience: March 21, 2022
Hello Doreen,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
Size was little issue then I exchanged the product but I had to call for status of shipment after almost a month.
Date of experience: October 4, 2022
Hello Andrea,
Thank you for taking the time to leave a review. We are sad to know about your negative experience with your exchange. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
I am a shorter person so the 6" length worked for me, however if I was taller they might be too short.
Date of experience: July 2, 2021
Hello Anne,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
$49.95 a month if you forget to skip the month each time. Any refund, whether its item return or a membership, will be a credit on your account no matter what. MONEY TRAP THATS NOT WORTH IT
Date of experience: July 7, 2018
Hello Rachael,
We apologize for any inconvenience and will use your feedback to improve our products and services. We strive for 100% satisfaction, so a representative from our member service team will reach out to you within 48 hours to help resolve any concerns you have.
Best,
Ivy
Almost every piece was too big or too small, RARELY true to size. Seams on pants cut into my legs, some sports bras show a side boob (VERY NARROW CHEST), and a very limited selection in general
Date of experience: February 1, 2020
Hello Lisa,
We’re sorry that the size of your item was not what you expected. This is not how we do business in Fabletics. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email within 48 hours.
Best,
Ivy
I purchased several different styles of tops and pants from size Small to Large and not a single one fits well. Returning them is a hassle as well.
* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 4, 2024
Hello Jessica,
Thank you for taking the time to leave a review about how the items fit. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.
Best,
Allison
I never post reviews for consumer items and I am a seasoned online shopper who has clicked plenty of boxes and made plenty of mistakes. If I sign up for a "membership" and forget to cancel, etc., shame on me. Those who wrote that we should have read the fine print more closely don't understand how sneaky this scam is. There has been so much media pushing these clothes and offering 50% off the first order etc., of course consumers are interested and eager to avail of the 1/2 price first time purchase discount. I thought it sounded great and I was hoping I loved the clothes. So you pick out your outfit and then at check-out, they ask you to click a box to get MORE money off and be a VIP. Sounds good. I can guarantee that 99% of those who checkout out and checked that box did not realize they were required to buy workout gear from Fabletics every month or be charged $50! It's not the sort of product that lends itself to a "membership", so in your consumer brain, you're not thinking that way. You quite literally don't see the fine print. The marketing company that came up with it knows that, but they thought they would give it a shot and see how many people they can scam. You buy workout gear when you want or need it. It's not the Book of the Month Club! The marketing is genius but so low. I was furious when the rude robot of a customer service agent tried to tell me that it is clearly stated at checkout. How is it possible that every customer service agent on earth has the same exact voice? Needless to say I got my refund. For skin care products like Meaningful Beauty - yes, those are products that you would renew and they ARE very clear that products will be shipped unless you cancel - but work-out clothes? Come on. Infuriating. Can't believe Kate Hudson would allow her name to be used for such a dirty marketing trick. P.S. The clothes are below average. I think I'll stick with Nike.
Date of experience: April 13, 2015
Super comfy, stretchy and cute. I'm 5'3 115 lbs and ordered the xs. They look way too small when you open them up but they stretch out to full size.
Date of experience: October 6, 2019
Hello Tracy,
Thank you for trusting us! Together with our professional team, we promise to do our very best to cater every FABshionista needs of our members like you! Have a fabulous day!
XO,
Ivy
I placed an order and when I received it not only was it two sizes too small but it was shorts and I ordered a sports bra and long leggings. I called them, they said return the order and call us with the postal confirmation # and we will release your correct order. I did this on the same day and three weeks later still had not received my order, this was five weeks after the initial purchase. They said you did not call back with the proof that you mailed the package, I said I did, it was a live chat and I sent them the copy received from the post office with the tracking number. Again, they refused to release my correct order because they said that I never shipped the package, so with broken ribs I dug through boxes because I had already put everything away because my mother died and we shoved everything in boxes and put it in the garage because family was coming in. I finally found the receipt from the post office and called them back with proof that they received the package weeks ago and they simply said "oh, okay we will ship your original order". I asked if it could be expedited since they waited so long and the return had been in their possession all along and they said "sure". However, it took another two weeks for me to receive the package, therefore 9 weeks after my original order I finally received what I ordered. This is unacceptable from such a large company and I am very dissatisfied with the turn around time and the lack of organization skills on the part of such a large company like Fabletics. I have cancelled my monthly membership and no longer wish to do business with the likes of a company that treats their customers this way.
Tip for consumers:
Pay for expedited shipping or expect to wait months to receive your order.
Products used:
Sports Bra and Leggings for exercise.
Date of experience: November 4, 2021
Hello Diana,
Thank you for sharing your overall feedback regarding how our shipping works. Your feedback is important to us, for further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
First off, I LOVE Fabletics. I want to provide as much good and bad feedback here as I can to help improve the user experience. First off, the website design is attractive and easy to navigate. I appreciate that Fabletics uses plus-sized models. The new feature where you can see how an outfit looks on a variety of other size models besides extra small is terrific (please keep incorporating this feature!). The price point is not cheap but certainly better than other competing athletic brands. I also think an overlooked but exceptional part of Fabletics is how easy it is to leave product reviews; I think this more than any other feature is what has contributed to Fabletics success, because how many companies are actively soliciting opinions from women? So great job on that!
A few things Fabletics needs to improve: please, please, please, do NOT show "New VIP prices" to existing members. It feels like a scam when an outfit you have your heart set on is $70.00, but you can visibly see it is being offered to new VIPs for $25.00. It's disheartening and feels punitive of your preexisting, loyal customers. And there have been other instances when a item is listed as on "sale" for one price but then when you head to checkout it's listed at full price. At a brick and mortar retailer you would be fined for that practice, but instead consumers are just left annoyed and distrustful of what's essentially a lie. Please fix that. Fabletics can also stand to improve its website to withstand high volume user days, such as first of the month and Black Friday season. Lastly, I wish it was possible to update previously posted product reviews. I had an experience where I left a glowing review of a shoe only to discover a week later that the sole tore off. I still like the shoes, but notifying the company that they need to use stronger glue lest the soles tear off would have been helpful for consumer and company alike. So please consider allowing members to update product reviews after they've formally posted.
Date of experience: May 1, 2020
Hi Hilary,
We truly appreciate your loyalty and your feedback on our website and products! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
I enjoy the clothes a lot! However I find that when I fail to skip the month and I am required to spend money that I wasn't planning on spending, especially in this economy, it grinds my gears. I even mentioned it to the customer service lady at fabletics and I couldn't be refunded my $55 because it was a "member credit."
Fabletics customer service also indicated that their customers find the monthly email reminder to "skip the month" to be a sufficient reminder. Either I don't get the email they are talking about, or if I do, the reminder must be so small, I don't have time to scour every email I get. This "reminder email" is not helpful to me.
I am part of another company that has a similar set up and they not only have plenty of communication about the shipment coming up and you have the opportunity to accept it or push it to another month, they also have an amazing return policy so I can be refunded if I forgot to push my shipment to another month. I get my money back.
I realize that everything that has bothered me about fabletics is probably in some fine print that I agreed to. But I still don't like it. I will be canceling soon.
Date of experience: February 4, 2023
Hello Alyssa,
We are glad you are enjoying our products! Your feedback about the VIP membership and the 'Skip the Month' option is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
After I got the 2 leggings for $24 and I received the Power Hold leggings, I got hooked.
I'm a VIP member, I keep buying workout outfits from them and I love everything I've received so far.
Date of experience: May 4, 2024
Always amazing quality and is always super good about not old updating the shipping but getting here in a reasonable time
Date of experience: August 4, 2022
Hello Braden,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Purchased fabletics as a christmas present for my granddaughter. She had no problem exchanging a pair of leggings. Loves her items!
Date of experience: January 18, 2022
Hello Karen,
Thank you for your review. We are happy to hear that you are happy with our service and you love her items. Thank you for sharing this with others. Stay awesome!
Best Regards,
Clark
Great leggings just have to watch which ones you buy as some are not the same size. Love my fabletics leggings
Date of experience: November 18, 2022
Hello Ashley,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
This company is a joke. Good luck getting your refund back if something doesn't fit. I lost a lot of money.
Date of experience: February 3, 2017
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Ashley,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz