Fabletics

First the positive, 99% of the items I purchase from Fabletics I am pleased with and enjoyed wearing. The items in this order were for my son and he is very happy with everything.

The challenges: I go out of my way to purchase in store because online delivery are slow and rarely if ever arrive on time. I would rate my experience with Fabletics customer service via online/telephone as some one the worst. I have rarely experienced helpfulness in my interactions with CS reps. More often than not I am advised of the reasons my concerns cannot be resolved.

Overall review: love Fabletics and will continue to shop in store and avoid online as much as possible.

I tried ordering a couple pairs of joggers from them for my girlfriend and when we got them they were very different than what they looked like online and were very thin. When I tried to return them for my money back the customer service person told me that I could not, but they would give me store credit. I ended up doing that and tried 2 different joggers, both of which were disappointing. They did not taper like the photos showed and the sizing was not similar between products as a medium fit for one style and was not even close for the other. I contacted customer service again and they only gave me the option for in store credit. They also only refunded me a fraction of what I had spent.

The worst and I let them know I was slamming them all over the internet and they are still charging my credit card and will not let me cancel. They never answer phone and say they cannot accept over email. I now cant stand Kate Hudson when I see her. Her lack of not caring what a business sponsored by her is shocking. Never gonna give her another movie cent from our family. They have 65.$ of my money they wont refund.

A total scam... do not sign up, do not place any orders because once you do, your credit or debit card will be debited $49.95 monthly for a "credit" from which you can place future orders. This is a total scam. Shame on multi-millionaire celebrity Kate Hudson for attaching her name to this type of scam. While she has hired help servicing her and watching all of her millions, some of us have to worry about every $49.95.

My first order was delivered just fine. I tried them out and found out that the pants are too long so I want to return or exchange online, BUT they don't allow me to do online meaning that I have to call them. I haven't call them because I was thinking to just let it goes, then my friend told me that her account was charged automatically without knowing about this VIP membership program. Don't fall into their trick. Don't try the first outfit for $25. They are not worth your money and you are locked to pay $49.95 a month for their VIP membership.

First of all the mislead you with false advertising on the price. The.ca price is in USD though it never says that. Then When I went to return some products, it showed the package had arrived and they claimed it hadn't 2 months later still look for my refund. Dealing with their customer care team is almost laughable. They actually rude. But I feel for them to some degree considering they probably have to deal with upset customers none stop.

It was challenging to navigate the filter, especially looking for plus sizes. I'd find an item in one area, but not as a search option. It was somewhat confusing. And there were way more options that were not plus size.

All their products are great quality and less expensive than other name brands. Love the fit and the customer service is great! I highly recommend their apparel it's so versatile for every day wear and easy to pair with anything.

Don't be taken in by the offer of a full outfit for £22. To get it, you have to sign up for their VIP membership at a cost of £44 per month. You have to either buy or keep rolling over your credit so as not to be charged. A lot of people have unknowingly signed up for this because of the misleading website, not realising until they've already given the company a couple of lots of £44 - money they can never get back. Rip off merchants.

Bought one thing off of an ad I saw and the charged me a monthly membership for months without me noticing--yes I get that's my fault for not paying attention but I was still pissed and come to find out I cant use my couple hundred dollar credit for the discounts?!?!? What a load of $#*! I have to spend more money to get deals.
Customer service sucks, the clothes are super plain and the company just sucks.

The merchandise is garbage quality
It's overpriced
It rarely is sized traditionally
They add dumb handling fees that no other online retailer adds
They charge restocking fees

Can't wait for the day they go out of business. I will throw a party

Avoid at all costs
Do not use
Find any alternative

While I did like the quality of the clothing- I closed my membership November 2021 - I still had £19 credit on my account. I have contacted Fabletics about 10 times to try to get my money back but still 5 months later there is no success. It now says it doesn't recognise my email. This is appalling and a warning to others who consider joining the membership.

I ordered the 2 for $24 promo and was charged higher because I live in Australia. Even after adjusting my region the site still
Claimed I am eligible for the promotion. WRONG! Do not promote something that is so false!

I just ordered an outfit this morning- I should have read reviews prior. Apparently upon ordering, reviews state that you will be charged $50.00 unless you purchase something each month.

So I called this morning to take myself off of the VIP membership. Surprisingly taking myself off the VIP membership would also cost me my "first order at $25.00". That was cancelled too.

Too bad - Just beware.

I ordered two pair of leggings. And noticed it automatically signed me up for "VIP" which I didn't ask for. Then I did some digging realizing I would be charged 60$ every month for my ONE purchase. It also was a pain to figure out to cancel, Ofcourse you can't do it online like it states. I had to call customer support after saying I wanted to cancel 5 times, he continued to tell me i could keep my membership just by "skipping" a month three times. So now I cancelled my membership which cancelled my order. I have yet to receive a confirmation about either.

None of the clothing I ordered were of good quality, and quite frankly, didn't feel good to wear.

I jumped through hoops to get a return label, and am told that I would get refunded in a few days.

Over a weeks later I get a partial refund - about $150+ less than what was expected. I've reached out for assistance by email and phone and am still waiting for a reply. Such a scam. If I could give 0 stars, I would.

I love Fabletics. Comfy, thick leggings. I am very happy with the quality and the fact that you can wear them comfortably without worrying about them being see thru and they do not roll down like all my other leggings.

The first time I ordered, everything went smoothly, I received a great deal on my scrub set, and they shipped/arrived in a very timely manner. The scrubs themselves did run small, but I was able to start an exchange for the same set in a different size without any difficulties. They are now my favorites and I just ordered a second pair in a different color for my other job. Will probably end up buying a third at some point.

Check the size chart and then size up two sizes if you are a curvy chick. The quality is great. I would love to see more styles such as cropped leggings. Customer services is very responsive and returns are easy.

It sucks to have yoga pants that are so sheer you feel uncomfortable in a class. Nothing that I have bought from Fabletics has done that yet, and let me tell you, I wear the hell out of these leggings.

As always, my products shipped quickly and arrived in good condition. I can usually find styles that are appropriate for my age and shape. Fabletics offers a wide range of colors, styles and sizes if you are quick to order.

I have been with Fabletics for over 5 years. I haven't purchased in a while, but when placing an order I was unable to receive a discount for 50% off on items that were having a promotion if I used my membership credit. I called an asked them why and the woman I spoke to was rude and would not make exceptions.

I love the pieces that I keep from my orders. However, finding my size/pattern/color/style is getting very hard when shopping. Many time items are not available. I've returned several pieces over my last few orders due to the cut or fit being really wonky. Sometimes it the fabric that's an issue, but most times it's the way the piece is cut which makes the fit very off.