Fabletics

I am a current member of Fabletics, and the company is not the problem. My first outfit was purchased, sent, and I was satisfied. During the sign up period I read the fine print, maybe you should try it. The site clearly states that you have a 5 day grace period in the beginning of each month to either purchase an outfit or skip the month. Nowhere does it state that they will notify you to remember to do this because most of us are adults that don't need basic reminders. The second month I completely forgot, and on the 6th day was hit with the charge I knew would hit my account. I called the customer service and just asked if it could be waived if I purchased something, the lady had no issue with this, the charge was removed, and I bought my second outfit. I bought the 3rd month, and since then I have opted to skip each month except this current one because I wanted a new outfit for the gym. Nobody has to remind me each month to skip, I just do it on my own - like paying rent. And you should have faith that you too can remember. Good luck and happy shopping!

Best leggings ever plus the bras and hoodies and tops rule the athleisure / athletic world for women! Be it gym, errands, yoga, traveling, or lounging, you can't go wrong with Fabletics

I called in regards to points I earned and have suddenly lost. I was previously told by the customer service team that the points would not expire and not to worry. Come to find out, they did, and I lost over 1500 because I was lied to. When I called to figure out the problem, the extremely rude, grumpy from the start supervisor named Edgar told me not his fault. There is no proof on their end in their notes I talked about points, but that he can see, I called and did talk to someone for assistance. I replied, so you know, I called and talked to your employees, and because it didn't get written down in your notes, there is no way you can assist me. He replied, not his problem, and no. I've been a loyal paying member and customer for years, and this is how they treat and talk to their members. Don't get a membership. Don't waste your time. Sadly, they have nice clothing but sucky customer service supervisors that don't know how to talk or help loyal customers never-mind know how to be polite. If anything, shop but stay away from any membership. Its clear they do not want to assist.

I PERSONALLY CANCELLED MY ACCOUNT IN SEPT 2019. CLOSED PERMANTLY. FABLETICS THEN ALLOWED SOMEONE FROM A DIFFERENT STATE TO ILLEGALLY ORDER AND SHIP OVER 700.00 WORTH OF MECHANDISE. THEY ACKNOWLEDGED IT WAS THEIR FAULT AND THEY ARE FIGHTING TO GIVE ME MY MONEY BACK.

I placed my first order with the 2 for 24 deal on their leggings and ordered the last pair of this limited time only pair of leggings and immediately my leggings were stolen at FedEx. When I contacted customer service they refused to help me for over a month saying it was my problem to deal with FedEx. After a month FedEx told me it was actually fabletics responsibility so I had to contact them again and after dealing with two different customer service people who couldn't seem to figure out that I wanted the same 2 for 24 price with a full refund, I finally was told I had to pay at least 5$ for shipping for a new set to be sent to me. (Don't think I should have had to pay anything since my first pair never made it's way to me.) When they finally arrived 1 of the pairs was damaged. I reached out to customer service and they refused to send me a new pair until my return had been returned to them and processed which took another week and a half. So in conclusion if you want to spend almost $50 for leggings to then wait two and a half months for them this is your place

ORDERED A SPORTS BRA ACCORDING TO THE POST OFFICE AND FABLETICS IT WAS MOST LIKELY DELIVERED. I DID NOT RECEIVE IT. THE POST OFFICE WAS NOT SURE IF IT CAME TO MY ADDRESS. THEY BELIEVED IT MIGHT HAVE BEEN RETURNED BUT HAVE NO RETURN INFORMATION FROM FABLETICS. I FILLED OUT A CONTACT FORM FROM FABLETICS BUT NEVER RECEIVED ANY FEEDBACK FROM THEM.

One of my orders went missing; I contacted Fabletics via Facebook messenger, Instagram DM, Twitter DM, email, live chat, plus I tweeted them, and NO RESPONSE. Nothing. Nada. Zip, zero, zilch. TERRIBLE customer service! And paid $$$ for an outift I NEVER RECEIVED.

Order 2 pieces on April 3rd it's now the 15th. Order was due yesterday tracking number says the item staying KY for over a week before moving. Bad shipping agent.

Never got what i ordered. I tried several times and finally gave up. Not muchhof a business opractice...to say the least.

Beautiful designs and l love the fabrics.
Also the prices are so affordable.
Well done, l am your long term customer!

I have yet to find where I can skip a month. It's very frustrating and I kinda wish I'd never joined.

Love the subscription and most of the products. They are an awesome fit with no-show fabrics that dry quickly. Awesome colors!

Always an easy experience on the website or even at the store! I love the quality and new styles keep dropping!

The styles are super cute, the quality seems good and the customer service is great. What more can you ask for?

There is one star because the service doesnt allow ZERO Stars. My daughter bought one of their outfits and months later 3 charges appeared on my Credit Card. Adding up to 150 dollars. They gave me the run around and then finally promised they woudl refund me. Needless to say they dont even answer your emails. So they ROBBED ME, THEN LIED TO ME, and now they SIMPLY IGNORE ME. Its a crappy scam. They are thieves, Its a shame that Kate Hudson is in on this, I respect her work on teh screen, but robbing from people and lying to them is a different story..

If I could give this place negative stars I would, WOW what a nightmare experience. I purchased some leggings online over a year ago and they misleadingly signed me up for a VIP membership, which I did not want and I was completely unaware of. They proceeded to take 49.95$ out of my bank account every month. Email notification of these charges was never sent to me. I just got "you got credit" emails that went to my spam box. By the time I realized they had taken out almost $700 dollars while providing me no services. I called to ask for a refund and was lied to by 2 different customer service people, who said I could get a full refund after I got angry because the situation was clearly absurd. Both times, I only got a partial refund, instead of the full one. By this time, my member credit is "expired" so this means I can neither buy anything (I wouldn't want to anyway because this store is an awful place that does not deserve anybodies business) nor get a refund to my account, according to the third person I speak to (we are taking about 3 different phone calls during the course of over 2 weeks). So, they still owe me money, they say they will send me a check for $100 in 3 months. I have no idea if I will actually see my money again. What I do know is that this was the worst online shopping experience of my life, a colossal waste of my time and energy.

Order was easy and delivered on time and fits well and happy - I may need to add one belt loop however

I've been with Fabletics for several years now. I cannot tell you the number of times I've had problems with processing my order. They are the worst online retailer I've ever dealt with. Constantly my orders get canceled because of some issue with credit card and billing information not matching up. No other yet retailer has the same issue!
They are a terrible company, the customer service is bad. One would think that instead of just telling me they're sorry they would work with me to process the order and provide something for the inconvenience. Nope Not Fabletics. I suggest
Maybe pay a little more for work out clothes and order from a Retailer who actually has great customer service. I've never had this problem with Athleta or Lululemon. I'll never order from Fabletics again ANF when I asked them to canceli my membership, the response back was oh well then you won't hav access to all our VIP stuff.! Who cares when you can't get your order processed and you end up doing it three or four times. Stupid response who trained these people?

I placed my order by phone and it was excellent. The girl was very friendly.
I will definitely recommend this site.

I look for cute outfits and new releases and they're always out of my size or stuff sells out super fast.

Really comfortable and great service
My outfit was amazing fits great and I will become a regular customer from now on

My husband and I have fallen in love with Fabletics clothes! So stinking comfortable, great quality, and love the different designs/styles.

I love fabletics clothing. The styles are great and are always comfortable. The return pro ess is easy too if needed.