Fabletics

I placed my first order with the 2 for 24 deal on their leggings and ordered the last pair of this limited time only pair of leggings and immediately my leggings were stolen at FedEx. When I contacted customer service they refused to help me for over a month saying it was my problem to deal with FedEx. After a month FedEx told me it was actually fabletics responsibility so I had to contact them again and after dealing with two different customer service people who couldn't seem to figure out that I wanted the same 2 for 24 price with a full refund, I finally was told I had to pay at least 5$ for shipping for a new set to be sent to me. (Don't think I should have had to pay anything since my first pair never made it's way to me.) When they finally arrived 1 of the pairs was damaged. I reached out to customer service and they refused to send me a new pair until my return had been returned to them and processed which took another week and a half. So in conclusion if you want to spend almost $50 for leggings to then wait two and a half months for them this is your place

ORDERED A SPORTS BRA ACCORDING TO THE POST OFFICE AND FABLETICS IT WAS MOST LIKELY DELIVERED. I DID NOT RECEIVE IT. THE POST OFFICE WAS NOT SURE IF IT CAME TO MY ADDRESS. THEY BELIEVED IT MIGHT HAVE BEEN RETURNED BUT HAVE NO RETURN INFORMATION FROM FABLETICS. I FILLED OUT A CONTACT FORM FROM FABLETICS BUT NEVER RECEIVED ANY FEEDBACK FROM THEM.

One of my orders went missing; I contacted Fabletics via Facebook messenger, Instagram DM, Twitter DM, email, live chat, plus I tweeted them, and NO RESPONSE. Nothing. Nada. Zip, zero, zilch. TERRIBLE customer service! And paid $$$ for an outift I NEVER RECEIVED.

Order 2 pieces on April 3rd it's now the 15th. Order was due yesterday tracking number says the item staying KY for over a week before moving. Bad shipping agent.

Never got what i ordered. I tried several times and finally gave up. Not muchhof a business opractice...to say the least.

Beautiful designs and l love the fabrics.
Also the prices are so affordable.
Well done, l am your long term customer!

I have yet to find where I can skip a month. It's very frustrating and I kinda wish I'd never joined.

Love the subscription and most of the products. They are an awesome fit with no-show fabrics that dry quickly. Awesome colors!

Always an easy experience on the website or even at the store! I love the quality and new styles keep dropping!

The styles are super cute, the quality seems good and the customer service is great. What more can you ask for?

There is one star because the service doesnt allow ZERO Stars. My daughter bought one of their outfits and months later 3 charges appeared on my Credit Card. Adding up to 150 dollars. They gave me the run around and then finally promised they woudl refund me. Needless to say they dont even answer your emails. So they ROBBED ME, THEN LIED TO ME, and now they SIMPLY IGNORE ME. Its a crappy scam. They are thieves, Its a shame that Kate Hudson is in on this, I respect her work on teh screen, but robbing from people and lying to them is a different story..

If I could give this place negative stars I would, WOW what a nightmare experience. I purchased some leggings online over a year ago and they misleadingly signed me up for a VIP membership, which I did not want and I was completely unaware of. They proceeded to take 49.95$ out of my bank account every month. Email notification of these charges was never sent to me. I just got "you got credit" emails that went to my spam box. By the time I realized they had taken out almost $700 dollars while providing me no services. I called to ask for a refund and was lied to by 2 different customer service people, who said I could get a full refund after I got angry because the situation was clearly absurd. Both times, I only got a partial refund, instead of the full one. By this time, my member credit is "expired" so this means I can neither buy anything (I wouldn't want to anyway because this store is an awful place that does not deserve anybodies business) nor get a refund to my account, according to the third person I speak to (we are taking about 3 different phone calls during the course of over 2 weeks). So, they still owe me money, they say they will send me a check for $100 in 3 months. I have no idea if I will actually see my money again. What I do know is that this was the worst online shopping experience of my life, a colossal waste of my time and energy.

Order was easy and delivered on time and fits well and happy - I may need to add one belt loop however

I've been with Fabletics for several years now. I cannot tell you the number of times I've had problems with processing my order. They are the worst online retailer I've ever dealt with. Constantly my orders get canceled because of some issue with credit card and billing information not matching up. No other yet retailer has the same issue!
They are a terrible company, the customer service is bad. One would think that instead of just telling me they're sorry they would work with me to process the order and provide something for the inconvenience. Nope Not Fabletics. I suggest
Maybe pay a little more for work out clothes and order from a Retailer who actually has great customer service. I've never had this problem with Athleta or Lululemon. I'll never order from Fabletics again ANF when I asked them to canceli my membership, the response back was oh well then you won't hav access to all our VIP stuff.! Who cares when you can't get your order processed and you end up doing it three or four times. Stupid response who trained these people?

I placed my order by phone and it was excellent. The girl was very friendly.
I will definitely recommend this site.

I look for cute outfits and new releases and they're always out of my size or stuff sells out super fast.

Really comfortable and great service
My outfit was amazing fits great and I will become a regular customer from now on

My husband and I have fallen in love with Fabletics clothes! So stinking comfortable, great quality, and love the different designs/styles.

I love fabletics clothing. The styles are great and are always comfortable. The return pro ess is easy too if needed.

I order from their site on July 10, here we are July 25th and still no delivery. The tracking number is telling it will be del8ver on the 27th! WTF!? 17 days after ordering. I've called them 3 times concerning my package. The first time i tried to cancel but wasn't possible. The costumer service said he would apply 20% off to my account but he hasn't yet. There is no reason why it should take over two weeks for a package to be delivered. I order some other things from women's best based in Europe on the same day, it took 4 days for that stuff to be delivered! 4 days for a different country and going on 17days for right here in the US! Beyond frustrated and annoyed...

Fingers crossed it will even being delivered on the 27th.

I kept getting emails from this website, so I figured I'd try it out. Bad idea. The clothes are absolutely terrible.

What looks cute and stylish online is misleading. The materials is extremely cheap, and very, very thin. When I got the outfit, I took one look at it and knew it wouldn't survive the washing machine. It barely even survived my workout!

I have not had (as so many others here have) an issue canceling my membership, but it took forever to actually speak to a live person since emails never seem to be answered with this place. Save your money and your energy. Don't even bother ordering from here.

For the people saying that people are only complaining about issues canceling their membership- no, that's definitely NOT the only issue with this brand. The cheap material clothes at ridiculous prices is the issue for me. Furthermore, this site does not even seem to keep much in stock, since most of the time you cannot even find what is on sale.

I don't understand why someone like Kate Hudson would put her name on such an inferior brand like this.

Worst ever! They lure you in with the 50% off deal. Ok, the clothes are fine. The tank top after several washings is not in good condition but the leggings seem to do well with multiple washings. What really steams me about this site is the "memebership". I read through the policies and procedures. I got what this was about. However, once you have a membership credit, you cannot use it for any of the sales or deals they advertise. For example, CyberMonday has clothing 50-70% off. I filled my cart, I have $150 in credits, but I do not get the Cyber Monday pricing, I get the regular VIP pricing which costs 50% more. I AM A MEMBER but instead of getting deals and discounts I get punished? I can't use my credit to take advantage of a savings opportunity. Are you kidding me? What is the purpose of the credits. This company has the most unethical business practice. Furthermore, when you go to checkout, they offer a great deal, only $9.99 to add something to one's cart, but once this is added, you do not get the discount. No return email from customer service regarding my complaint. I am all about reading the fine print but this company purposely misleads. I despise them. If I had a law degree, I would go after them for false advertising. STAY AWAY!

I ordered my first outfit from Fabletics last week (capris and a yoga tank top). I loved the look and fit. The material was thin but seemed durable with proper care. I just washed both items according to the washing instructions (cold water, with like colors, and I even used the gentle cycle). The instructions say you can use the dryer but I intended on laying them out to dry instead. Well I took them out of the washing machine and the top has pulls/fuzzies all over it. The material is simply falling apart. There's one "pull" so large that it's extreemly visible from far away. I went on their website to use the "Chat with us Live now" feature as the call center was closed. I waited and waited and waited for an attendant because the chat session said to wait while they reached an associate for me. Eventually I refreshed the page and it said they were closed and to try again Mon-Fri. As of right now I am angry that I have spent money on something I can't ever use. I hope they resolve this even though their return policy firmly states that returns will not be accepted unless the tags are attached.