Fanjoy

If Vanguard had a promotion going for overstock items. Which we made a purchase. 2 weeks later I received 2 of the 13 items we ordered. Was an email saying my purchase and order had been complete and delivery. He reached out multiple times to tell them the order was not fulfilled only to be told yes the UPS had delivered by orderYet although their response time is quick from their support team to the state nothing has been done to refund my money or to correct the order. When I tried to fight it with my bank financially claims the order was delivered and shows proof of the 2 out of 13 items actually being deliveredStay away from these people at all costsHe's. Another note the 2 products we did receive were of the lowest quality possible. The packaging was not even an English. Though I'm pretty positive ship direct from China.

Fanjoy recently divulged the private information of a customer of their service to one of the brands featured on their website enabling the individual associated with the brand to visit the private residence of this person. This visitation was recorded and uploaded to the Internet, giving random strangers on the Internet access to the address and location of someone without their consent. The company refuses to address this blatant violation of privacy, and doesn't seem keen on discussion as they attempt to silence criticism of an issue that clearly shows they don't respect the privacy of their customers.

I would advise others to reconsider where they shop online and only use trusted websites which have a strong track record of respecting the privacy of their customers.

I ordered an item back on December 2nd. Never received a shipping confirmation email. After TWO weeks, I emailed them about the order (it's for my sister for Christmas). NEVER heard from them but TWO days later I get an automated "pre-shipping" email. When I check the status every day on USPS - it says they are still waiting for the package to be dropped off! All the company did was create a shipping label and nothing else. Still have NOT received the item and thankfully, I can do a charge back with my CC.

Ordered an item my daughter really wanted. Got the wrong item. Reported it. Got another WRONG ITEM! By then, the desired item was out of stock, so they, without further discussion, issued a refund of NOT EVEN THE WHOLE THE PURCHASE PRICE... they not only kept our shipping fee (WE paid for their errors!), but also our sales tax, which is AGAINST THE LAW! Report them to your state tax boards, make this widely known. Let's get these crumb bums hauled away in handcuffs!

Took 8 weeks to get some simple design shirts, overpriced, and the quality of the clothes are super low!